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Caremark Leeds Bradford

Unit 8, Madison Court, George Mann Road, Leeds, West Yorkshire LS10 1DX
Caremark Leeds Bradford Logo
Caremark Leeds Bradford logo
The care provided to my mother has been excellent.J E(Son of Client/Service User)
Caremark Leeds Bradford, Leeds
I would highly recommend Caremark to other peopleS P(Daughter of Client/Service User)
Caremark Leeds Bradford, Leeds
One certain member of staff is absolutely amazingS B(Daughter of Client/Service User)
Caremark Leeds Bradford, Leeds

Caremark Leeds Bradford was established in 2008 and is family-run.

The company is dedicated to providing high quality, person-centred care to people across Leeds, ensuring they can continue living in the comfort of their own homes and be as independent as possible.

It offers numerous bespoke and personalised services, from personal care and support in the community, to companionship visits, light domestic duties, and even support for young children who have special...  

Care Provided by Caremark Leeds Bradford

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34.25 - £36
  • Weekly Live-in Care Fees: up to £1,850
  • 30 Minute Visiting Care Fees: £24 - £26

Minimum of 2 hours per week

The price(s) shown are provided by the agency. Contact Caremark Leeds Bradford for full pricing details and T&Cs.

Contact Caremark Leeds Bradford to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Farina Tayub (Director)

Caremark Leeds Bradford Reviews (68)

9.4

Caremark Leeds Bradford has a Review Score of 9.4 (9.432) out of 10, based on 12 reviews in the last 2 years. Over all time Caremark Leeds Bradford has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from C P (Mother of Client) published on 9 March 2026 Submitted via Website
Overall Experience
I can not thank caremark enough . They have changed our lives. The bond my disable son has with Felix his carer is simply amazing. He goes above and beyond all the time to make him so happy.
Sarah and Cynthia are equally just amazing who run my care. You go above and beyond and I don't know what we would do without you guys.
You have a heart of gold all 3 of you.

Thank you xxxxxxxxx

Reply from Keula Barros, Manager at Caremark Leeds Bradford

Thank your for your kind comments, which we really appreciate.

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Review from K O (Daughter of Client) published on 11 February 2026 Submitted via Website
Overall Experience
This care company and I use care as loosely as possible are absolutely horrendous. Most of the carers have no respect no conversation and no people skills what so ever, they argue between themselves in mums home. The office are not interested in communication with family we have had 3 safeguarding issues over the last few months leaving bed sides down, doors wide open and unlocked and other issues to name a few.
They send a rota of carers on a Saturday/ Sunday and by Monday change the whole thing round without any explanation.
They refuse to communicate or offer any explanation to emails and questions asked.

AVOID AT ALL COSTS..

Reply from Farina Tayub, Managing Director at Caremark Leeds Bradford

Were sorry you felt the need to leave a review like this which we do not believe accurately reflects the care we provide to your mum and we note that you gave us three stars for care and support and four stars for treated with dignity, which contradicts what you say in your review. On the occasions...  

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Review from Aleeza R (Client / Service User) published on 9 April 2025 Submitted via Postal Card
Overall Experience

I appreciate how my carer has taken the challenges with me. Sometimes I have anxiety and my carer calms me down by her calm talking skills and communication. I feel safe, happy and comfortable around her. I feel my carer can help me to remain calm whilst going out into the community. I look forward to seeing my carer with her positive attitude all through her call. I have a request for my carer to become my permanent carer for my home care as well as community participation activities. Thank you.

Reply from Keula Barros, Manager at Caremark Leeds Bradford

Thank you for your very kind words about our service and in particular your carer. We will ensure she gets to see the nice things you say about her in this review.

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Review from Trevor W (Client / Service User) published on 21 March 2025 Submitted via Postal Card
Overall Experience

Overall carers are excellent.

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Review from Farzana M (Client / Service User) published on 21 March 2025 Submitted via Postal Card
Overall Experience

I have just joined Caremark one week now I must say the carers are very polite and kind and they have been helpful through my hardtimes. The team are very helpful always willing to go extra miles to ensure I am very well taken care of. They also keep me company cat with me, and take good care of me, they treat me with dignity and respect especially during my personal care, always leave the environment tidy. I will recommend Caremark to anyone.

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Review from Wendy W (Daughter of Client) published on 20 November 2024 Submitted via Website
Overall Experience
If I could award Caremark 10 stars, I would quite happily do that. The care and compassion my mother has received from her carers has been exemplary and I cannot praise them enough. Nothing at all was ever too much trouble for them and they never ever left without asking if there was anything else they could do to help.

These carers deserve medals for the work and help they provide and they have definitely made my life much easier by their presence. They have almost become part of the family and I would have no hesitation of welcoming them into my home at any time. Their professionalism and advice has been invaluable to me during the period I have been caring for my mother from mid-August 2024 to the present day.

Reply from Farina Tayub, Managing Director at Caremark Leeds Bradford

Thank you for such an amazing review. We are so grateful and delighted you are so happy with the care we provide to your mum.

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Review from A H (Client / Service User) published on 26 June 2024 Submitted via Postal Card
Overall Experience

The carers are very professional, helpful, caring and polite. They have treated me with dignity and have listened when I have been a little down in my time of need. You have a team to be proud of.

Reply from Kelly Cooper, at Caremark Leeds Bradford

Thank you for your kind review this will be passed on to our team of Carers and we are so very happy you are enjoying the service we provide.

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Review from Bushra R (Daughter of Client) published on 18 June 2024 Submitted via Website
Overall Experience

My mother is happy and satisfied with the service overall. Staff and management both are good and easy to approach. My mum has mental health issues and her medication makes her quite tired and sleepy. Her satisfaction means a lot to us. Thank you for your help.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for the time you have taken to review Caremark Leeds Bradford; we are touched by your kind comments.

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Review from S B (Daughter of Client) published on 17 May 2024 Submitted via Website
Overall Experience
I cannot praise Caremark enough. One certain member of staff is absolutely amazing and has always gone above and beyond in every aspect of care for my Mum. Another is amazing too. She keeps me updated on everything and always makes herself available if I need anything.
I can't thank these two enough.

They are total assets to the company.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

We have passed your lovely comments on to the carers who look after your mum; it meant a lot to them, thank you!

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Review from T F (Daughter of Client) published on 10 May 2024 Submitted via Website
Overall Experience

Always a phone call away if I have any problems dad has the same two carers which helps with him having dementia he loves the chats with them and he gets to go out twice a week which his carer never complains about and is willing to take him anywhere excellent care provider we have been with care mark over two years and wouldn’t want anybody else as I trust them completely thanks guys.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for such lovely comments about the care we provide to your dad, we are very touched that you took the time to review our service.

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Review from Gwen N (Power of Attorney of Client) published on 10 May 2024 Submitted via Website
Overall Experience
We have been using Caremark twice a day to support my 94-year-old uncle since July 2023. Their care staff have been instrumental in meeting both his needs and mine as I live nearly 300 miles away. By that, I mean that the care staff are very tuned in to the best way of dealing with him, aiding his requirements, his cleanliness, and his safety.
In addition, for me the “app” system they have where I can log in and see each action the carer has undertaken during their visit is invaluable both in terms of keeping abreast of his life on a daily basis plus immediately knowing if there are problems!
The supervisor is superb in her fast response to any communication or request no matter what time or day of the week and the office staff are always helpful in dealing with requests.

One of the best things is that he has been allocated a stable number of carers whom he now knows well.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

It's so nice when we receive such positive and detailed feedback like this - thank you.

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Review from M F (Daughter of Client) published on 8 May 2024 Submitted via Postal Card
Overall Experience

My Mum received excellent care from the carers. They treated my Mum with dignity and compassion. I've got to know some of the carers very well. Felt confident knowing they were looking after our Mum. Always very good to inform my sister and I if there was a problem with Mum. Would definitely recommend.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for these kind words about the care we provide to your mum, we appreciate it.

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Review from G M (Daughter of Client) published on 12 April 2024 Submitted via Website
Overall Experience

I cannot thank Caremark enough for how my father has been looked after. The managers have been such a support to my father and me also. The carers are so kind and they do a fantastic job each day providing care and support to my father and peace of mind for me whilst I'm at work. I appreciate everything they have done and for keeping me up to date by phone and text message! 100% recommend Caremark.

Reply from Thameena Nathanie, Registered Care Manager at Caremark Leeds Bradford

Thank you very much for your kind words and recommendation!

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Review from Z G (Daughter of Client) published on 27 March 2024 Submitted via Website
Overall Experience

Caremark has been providing care for my mother which has benefited my mother and myself. They have a team of professionals who visit and tailor the care for my mother's needs. They are professionals in their approach and have built a good working relationship with my mother and family.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

On behalf of everyone at Caremark Leeds Bradford I would like to say a huge thank you for taking the time to leave such a positive review about the care we provide for your mum.

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Review from A Y (Son of Client) published on 20 March 2024 Submitted via Website
Overall Experience

Excellent communication and excellent caregiving. Meeting the needs of my elderly mother. Very professional and helpful. Useful advice and information on how care is provided to clients. My mum is treated with dignity compassion and respect.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for your very kind words, everyone at Caremark Leeds Bradford is grateful.

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Review from Shamim B (Daughter of Client) published on 20 March 2024 Submitted via Website
Overall Experience
Very good, efficient service provided.
Have no worries about leaving my mum in carer's hands.
Like the fact that we mainly have the same 2 carers who look after my mum.

In this way she can build a bond with them.

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Review from Farnaz H (Client / Service User) published on 20 March 2024 Submitted via Website
Overall Experience

They provide a very good service always on time supervisor is very nice and always answers our calls very attentively and helpful. The hourly charge is a bit expensive but the overall service is good. (Good work!)

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

It's always lovely hearing from our customers and learning how happy they are with the care we provide, thank you.

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Review from Philip T (Power of Attorney of Client) published on 5 March 2024 Submitted via Website
Overall Experience
We are writing to say a big thank you to all those involved in caring for him over the past 4 years. Without your care we would not have been able to comply with his wish to remain at home. We were very pleased with the service that you provided, especially towards the end when it wasn’t always easy with the double shifts and his changing needs and behaviour. He became very fond of most of his carers and it was good that you provided the same carers wherever possible so providing continuity of care.
Throughout, we have felt able to contact you with any issues and confident that you would address any concerns.

Regards and best wishes to you all.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Hello Philip, thank you for your kind review. We are delighted you are so happy with the service we provide.

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Review from Derrick P (Son of Client) published on 15 November 2023 Submitted via Website
Overall Experience
My father had bowel cancer then came under the care of Caremark after a period of time in hospital. He became bed bound and had limited movement, meaning he required changing, cleaning and on occasion feeding.
The care he received from Caremark in the last three weeks of his life was dignified and respectful. The carers provided him the care he needed and constantly provided us, the family, updates on how our father was doing. On one occasion the carers called the ambulance service due to concerns around my father's breathing patterns, this showed me there was a high degree of caring.
Unfortunately, on my father's passing it was the carers who witnessed it. They were extremely professional, calm and dignified when dealing with what they were confronted with.

On behalf of my father, myself and my family I would like to extend our wholehearted thanks for assisting in the care of our father in his last days. Many thanks.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello and thank you so much for taking the time to leave such a nice review about the service we provide to your father. You are very kind!

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Review from P W (Daughter of Client) published on 3 November 2023 Submitted via Website
Overall Experience

I would just like to say how wonderful the carers are who look after my dad, no job too small, if I have any problems I can phone the field care supervisor who is like a magician and sorts it out straight away. Honestly it’s the best decision we made, they hold a special place in my heart, I have nothing but praise for them all.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Paula, what lovely comments to make about our service, thank you so much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 November 2025
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (30)

News
  • Posted: Monday 13 Apr 2026Caremark Leeds and Caremark Bradford used nominations from customers and staff to choose the winners of our first-ever carer of the year awards. In the morning session the guest of...
  • Posted: Monday 13 Apr 2026Saba Aslam joined Caremark Bradford in the summer of 2025 as a Care Coordinator. She has quickly become a valued and important part of the team. Reflecting on her first...
  • Posted: Tuesday 27 Jan 2026Joanne Smith has experienced two very different examples of homecare in her role organising support for her great Aunt Joyce Adams. We’re pleased to say that her experience of Caremark...

Awards / Recognitions (7)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022
  • Recipient: Caremark Leeds BradfordDate: Friday 30 Apr 2021
  • Recipient: Caremark Leeds BradfordDate: Monday 06 Jun 2011

Meet the Team (11)

Farina Tayub Job Title: Director Joined: 2008
Farina Tayub

I am the Director of Caremark (Leeds) and run it along with an established team who are very passionate about high-quality person-centred care being delivered to each and every customer.

At Caremark (Leeds), we pride ourselves on ensuring the best possible care and support for individuals who choose to live in their own homes and empower them to remain as independent as possible.

Keula De Barros Job Title: Registered Care Manager
Keula De Barros

Keula De Barros was inspired to enter a career in care after seeing how her father struggled when he became very ill and needed a kidney transplant. She joined Caremark as a Care Assistant before becoming our Recruitment & Compliance Officer. She was promoted to the position of Registered Care Manager in January 2025.

Simran Kaur Job Title: Care Coordinator (Bradford) Joined: 2022
Simran Kaur

Simran joined Caremark Leeds Bradford in December 2022 as a Home Care Assistant with the vision to improve the quality of life for people who are unable to fulfil their daily needs and to make them feel independent. After working for almost a year, she was keen to use her management skills, so she was promoted to Care Coordinator for the Bradford area. Simran says she is honoured to provide quality care for others and to know she is making a difference in people’s lives.

Silvia Rodrigues Job Title: Care Coordinator (Leeds North & West) Joined: 2024
Silvia Rodrigues

Silvia joined Caremark in November 2024 as a Care Coordinator for North & South Leeds. She has 10 years of experience in the care sector, including 2 years as a Dementia Support Worker and is focused on providing compassionate care and making a positive impact on the lives of our customers and their families.

Cherie Overton Job Title: Care Coordinator (Leeds South and East) Joined: 2019
Cherie Overton

Cherie joined Caremark as a Carer in 2019 and says being able to help people and witnessing their happiness truly filled her heart with joy. She thoroughly deserved her promotion to Care Coordinator covering the south and east of Leeds.

Diana Ngondonga Job Title: Field Care Supervisor (Leeds South) Joined: 2025
Diana Ngondonga

My care journey began when my brother sustained brain damage after being assaulted during a robbery. Supporting him through that incredibly difficult time awakened a deep passion within me for helping others during their most vulnerable moments. Caring for a loved one revealed a natural instinct and empathy in me—one that I soon realised I could extend to others in need.

Since then, I have worked with various care organisations, gaining hands-on experience and deepening my commitment to this field. Eventually, I was given the opportunity to relocate to the UK, where I have proudly worked as a care professional for the past two years.

I am known for being reliable, hardworking, and compassionate. It is both an honour and a privilege to be entrusted with the wellbeing of others, and I take great pride in making a positive difference in their lives every day.

Shamiso Dube Job Title: Field Care Supervisor (Leeds East) Joined: 2024
Shamiso Dube

Shamiso joined Caremark in 2024 as a Carer, beginning her journey in care during the pandemic. Her dedication and compassion quickly led to a promotion to Senior Carer, and she now serves as a Field Care Supervisor for Leeds East. Shamiso describes care as her true “passion.”

Sarah Hollingsworth Job Title: Field Care Supervisor (Leeds North & West) Joined: 2015
Sarah Hollingsworth

Sarah has over 15 years’ experience working in the care sector, and as a Field Care Supervisor, she oversees the work of Care Assistants in her area, as well as continuing to deliver care herself.

Dorsa Arabpour Job Title: Finance Officer Joined: 2024
Dorsa Arabpour

Dorsa joined Caremark in January 2024, bringing a wealth of experience and expertise in account management and administration. With a keen eye for detail and dedication to accuracy, Dorsa ensures that our financial operations run smoothly and efficiently.

Jemima White Job Title: Marketing and Recruitment Officer Joined: 2025
Jemima White

Jemima joined Caremark Leeds Bradford as Marketing Officer in June 2025 after graduating from the University of Leeds with a degree in Human Geography. In September 2025, she became Marketing and Recruitment Officer. She supports the team by managing local marketing and communications, as well as recruitment activities, helping to raise awareness of Caremark’s services across the community.

Joanna Gaffling-Szamuk Job Title: Administration Joined: 2009
Joanna Gaffling-Szamuk

Joanna first joined Caremark (Leeds) as an Administration Assistant, in November 2009. She helps out with the important day-to-day general office administration; ensuring everything in the office runs smoothly on a daily basis

Frequently Asked Questions about Caremark Leeds Bradford

How many Carers does Caremark Leeds Bradford employ?

Caremark Leeds Bradford employs 120 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Leeds Bradford to verify any information. View our terms and conditions. Caremark Leeds Bradford has an Enhanced Service - more info.