ENA HomeCare Services is a home care and support provider that has served the East Midlands area since 1998. The central office is based in Swadlincote, Derbyshire but also covers surrounding areas within the community.
ENA HomeCare Services provides a wide range of day-to-day care, and support services for the elderly and adults over the age of 18 with dementia, physical and learning disabilities, mental health conditions, and those with sensory...
ENA HomeCare Services is a home care and support provider that has served the East Midlands area since 1998. The central office is based in Swadlincote, Derbyshire but also covers surrounding areas within the community.
ENA HomeCare Services provides a wide range of day-to-day care, and support services for the elderly and adults over the age of 18 with dementia, physical and learning disabilities, mental health conditions, and those with sensory impairment.
ENA also provides respite care or crisis support for families who require a break from their caring duties. Staff provide personalised home care and support services 24 hours, 7 days a week, including bank holiday.
Home care is usually the first choice for people who need additional support with their personal care in order to lead independent lives. Many people who use home care service as an alternative to residential or nursing care.
Staff have a passion for giving care and empowering the people that use their service. With this in mind, they listen to each individual, and collaborate with their families and representatives to ensure that they maintain a person-centred service, based on their assessed care needs.
Staff are aware that each person's care needs are unique and therefore work flexibly with clients and their family or representative to ensure that their care plans meet each individual's care needs. Staff value the trust clients have invested in them, and are committed to meeting their expectations.
The company expects that the need may arise for clients to add new services, or to remote existing services from their care plans in order to meet their changing needs. As such, it welcomes their input in the review of the care plans.
Care Provided by ENA HomeCare Services
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
20 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Contact ENA HomeCare Services to get a personalised quote:
ENA HomeCare Services has a Review Score of 9.8 (9.844) out of 10, based on 21 reviews in the last 2 years. Over all time ENA HomeCare Services has 24 reviews.
Review from B L (Client / Service User) published on 7 April 2025 Submitted via Postal Card•
Overall Experience
I have been using ENA Home Care Serves for 4 years. I am happy with the care received. The team are great and always provide everything I need. They are very good when ever help is needed with my hygiene. They assist with laundry and keep my clothes clean. They are excellent with me socially and...
I have been using ENA Home Care Serves for 4 years. I am happy with the care received. The team are great and always provide everything I need. They are very good when ever help is needed with my hygiene. They assist with laundry and keep my clothes clean. They are excellent with me socially and with conversations. I am glad they are looking after me.
↩Reply from Kay Smith, Manager at ENA HomeCare Services
Thank you for taking time to leave us a review. We really appreciate the positive feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kay M (Daughter of Client) published on 28 February 2019 Submitted via Website•
Overall Experience
We were fortunate enough to have carers provided from ENA for both parents last year. The girls were all compassionate, patient and happy to go over and above to help both parents and the family at what was a really difficult time. They often exceeded the time allocated for the visit and never made...
We were fortunate enough to have carers provided from ENA for both parents last year. The girls were all compassionate, patient and happy to go over and above to help both parents and the family at what was a really difficult time. They often exceeded the time allocated for the visit and never made Mum or Dad feel rushed - both parents struggled with the concept of needing care but the girls were so respectful and kind that they ended up looking forward to the carers coming. Please continue the good work - and please try and maintain continuity of carers as that is so important when needing care for family.
Thanks to you all from all the family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from G R (Wife of Client) published on 26 June 2018 Submitted via Postal Card•
Overall Experience
We have been very satisfied with the care and support of the team. The backup of the carers make us feel safe and are helpful with advice when asked.
We have been very satisfied with the care and support of the team. The backup of the carers make us feel safe and are helpful with advice when asked.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Daughter of Client) published on 8 June 2018 Submitted via Postal Card•
Overall Experience
My father has only been a client for a couple of months. The care and support he has received has been excellent. They are all very professional and I would have no hesitation in recommending them.
My father has only been a client for a couple of months. The care and support he has received has been excellent. They are all very professional and I would have no hesitation in recommending them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ENA HomeCare Services to verify any information. View our terms and conditions. ENA HomeCare Services has an Enhanced Service -what an Enhanced Service includes.
