Extra Hands Home Care in Norfolk are a leading independent home care specialist, providing carers trained to the highest standards including dementia care. Offering a wide range of services which are individually tailored to suit all needs. The agency has been an approved contracted supplier to Norfolk County Council since 1993.
Care packages can be arranged on either a short term or long term basis, offering flexibility when organising care and...
Care Provided by Extra Hands Home Care Norfolk
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35.49
These charges are the same all year round 7 days a week, including Christmas and Bank Holidays. We also do not charge any travel time.
Contact Extra Hands Home Care Norfolk to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Extra Hands Home Care Norfolk
- Private Owned
Person in charge
- Hayley Claxton (Registered Manager)
Extra Hands Home Care Norfolk Reviews (8)
Extra Hands Home Care Norfolk has a Review Score of 9.0 (9) out of 10, based on 6 reviews in the last 2 years.
Over all time Extra Hands Home Care Norfolk has 8 reviews.
Constantly changes of carers results in me having to tell strangers what I require. Need more stability and wish to have the feeling I have been cared for.
She says she never has any problems.
From my point of view the girls are quick to raise any problems and report back both to the office or myself if I am here. The house looks well cared for as does my sister. They have given me peace of mind knowing my sister is happy with her current carers.
I have been with Extra Hands for many years. This past year in particular has been very difficult health-wise. Whilst I'm happy with all the carers, my main carer is like an angel. If she sees anything she can help with she just does it. I'm so blessed that I have her. Sometimes it is necessary for the company to change your time it can be a bit hit and miss if im informed. I do understand if one or more carers have rung in sick, their priority is getting their shifts covered. It doesn't happen often. I feel I'm fortunate to be with Extra Hands.
I have extensive experience with care companies, visiting, live in, respite etc and Extra Hands are over and above all of them. Always friendly, helpful, nothing too much bother. They remember me when I call (this is all office) and the carers are all wonderful too. In an industry where it feels like there is no one really not just out for profit, Extra Hands feels like the only genuine, caring, reasonable and high quality company out there.
The majority of carers are excellent at reporting any concerns or issues. They are polite and always respectful. They take an interest in what Mum has to say and have a little chat with her when they are here. I am very pleased with the overall service and would definitely recommend Extra Hands.
I find the carers very friendly, helpful, polite and very caring. No problems when contacting the office, always helpful if there is a problem.
Extra Hands are outstanding. I always knew Dad was in excellent hands. I cannot thank the Extra Hands team enough. Thank you.
Good and conducted in a nice friendly manner.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 October 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Extra Hands Home Care Norfolk.
Awards / Recognitions (3)
- Recipient: Extra Hands Home Care NorfolkDate: Wednesday 01 Mar 2017
- Recipient: Extra Hands Home Care NorfolkDate: Sunday 01 Mar 2015
- Recipient: Extra Hands Home Care NorfolkDate: Saturday 01 Mar 2014
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Extra Hands Home Care Norfolk
How many Carers does Extra Hands Home Care Norfolk employ?
Extra Hands Home Care Norfolk employs 65 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Extra Hands Home Care Norfolk to verify any information. View our terms and conditions. Extra Hands Home Care Norfolk has an Enhanced Service - more info.