All off them gave 110%. Especially one who was an angel sent from heavenJohn W(Son of Client/Service User)
Good Companions have been a great help to my mum and family since the very start and continue to doMarcus(Son of Client/Service User)
always helpful. I have been using Good Companions for many years.George B(Client / Service User)
All off them gave 110%. Especially one who was an angel sent from heavenJohn W(Son of Client/Service User)
Good Companions have been a great help to my mum and family since the very start and continue to doMarcus(Son of Client/Service User)
always helpful. I have been using Good Companions for many years.George B(Client / Service User)
Good Companions provides outstanding professional domiciliary, complex needs care, and Live in Care ( including the new 24 Hour Registered Service) to people in and around Cumbria, allowing them to keep living independently. They have offices in Carlisle, and Penrith, With over 40 vehicles most regions of Cumbria are covered. In addition, the Good Companions seaside care home at Silloth offers residential, and dementia care in a special facility.
Good Companions...
Care Provided by Good Companions Care at Home Agency
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Prices vary from 15 minute medication calls, to 30 Minute and One hour Calls, Six hour block hours, and nights.Fees are discussed on your free care assessment.
Contact Good Companions Care at Home Agency to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Good Companions (Cumbria)
- Private Owned
Person in charge
- Sharon Stubbs (Area Manager)
Good Companions Care at Home Agency Reviews (18)
Good Companions Care at Home Agency has a Review Score of 9.1 (9.075) out of 10, based on 7 reviews in the last 2 years.
Over all time Good Companions Care at Home Agency has 18 reviews.
Having the support from Good Companions means that Mum can stay in her own home. Mum enjoys the visits, has good conversations with the carers and they ensure she and her home is safe and well taken care of. We have the comfort that she has the helps she needs. They are reliable, trust worthy and kind.
We are so grateful and appreciate you taking the time to share your feedback with us, we will share this kind recognition to all of our great staff.
We have been using the services of Good Companions for just over 4 months and have found them to be very professional, helpful, caring and efficient. Whatever our needs have been, the team have always been willing to assist, and any queries have been dealt with extremely quickly and efficiently. Highly recommend their services.
Thank you for taking the time to leave us a 5* review, we are delighted to know that you are pleased with our services and our excellent team of staff, that we are so proud of, making sure all of our client's receive excellent care.
Over all I'm very happy with the service.
We cannot thank you enough for your kind feedback and so pleased to hear that our great team of staff, go the extra mile. We are so pleased to hear that you are so happy with the service. This makes our job role so rewarding.
I am very happy with the care you have provided for my parents, especially my mother. I have requested several increased changes of care for my parents in the last month, which you have been able to provide at short notice.
Thank you so much for taking the time to leave us feedback regarding the service that we provide and all of our staff are dedicated to providing the highest standard of care to all of our clientele. We are so grateful and appreciate you taking the time to share your rating with us.
The carers have been excellent, kind and considerate and they are very polite and a pleasure to have in our home. We have had slight problems with the times that they have come but now all is resolved.
We sincerely appreciate your valuable feedback and we are so proud of all our care staff and office staff, making sure that all of our clients receive excellent care and dealing with any concerns in a proactive way, making sure the client comes first at all times.
Carers are always respectful and friendly and happy to accommodate change when required.
Very happy with the level of care.
Thank you so much for posting your positive review, our excellent team of staff is committed to providing high-quality care standards and we are delighted that we are making a good impression with the elderly people that we care for, as we would with our own parents.
It was also wonderful to see the company repay its clients with the amount of the winter fuel allowance so cruelly withdrawn by the new government. Hats off to them!
Thank you so much for taking the time to leave us positive feedback. We are really grateful and appreciate you taking the time to share your rating with us.
Well organised and always provide excellent carers for my Mum. We have been using. Good Companions for years and always been extremely happy with the organisation and level of care provided. Thank you
Great communication with/from Good Companions who sent through the carer details for us to check. We were able to then communicate directly with the carer, arrange a pre-visit meetup and felt happy to leave Mum for two nights with the carer. Everyone was very accommodating and we will be happy to use Good Companions again.
Thank you, so much appreciated for your precious time in leaving your valuable comments and we are so pleased to hear that your mother received excellent care and you will use our service again. This makes all of our team very proud and our job so rewarding to receive this excellent feedback. Kind regards, Area Manager.
The care provided by Good Companions was the most professional and individual approach that provided comfort and peace for all the family. The staff were patient and empathetic. We were truly blessed to have found such a wonderful place. Not all angels have wings. Thank you so much.
Thank you so much for the fantastic review. As a company, we are very lucky to have such amazing Carers working for the company. Your review will certainly be passed on to them.
Five-star care for my husband. Couldn't praise them enough.
My mum's two carers supplied by Good Companions are outstanding. Sadly my experience with their management from Good Companions has not been as good - pressure put on carers to take on other clients at short notice which puts them under pressure and they did not have the time off in which to recuperate. Short notice changes were also very upsetting and unsettling for my mum.
I have been satisfied with the contact I have had with the office. They have been efficient and helpful. I have also been happy with the service provided by the carer.
The team have been ever so supportive and continue to do so, I have recommended many of my mums elderly friends to seek acre from Good Companions and would advise any other families to do so also. The Good Companions really do care!
All off them gave 110%.
Especially one who was an angel sent from heaven
No real problems at all with the care received but sometimes rota times can be misleading. Accounting problems between the company and the Council department have resulted in us paying for cancelled visits. Both parties say they are working to rectify this and there seems to be some progress recently - ongoing. Hence scores for management and value for money.
All carers are recommended, cheerful, and helpful. A pleasure to see them. Manager and office staff easy to contact and always helpful. I have been using Good Companions for many years.
Can't thank Good Companions enough for making sure my mam is ok, and my dad when he was at home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Good Companions Care at Home Agency.
Awards / Recognitions (2)
- Recipient: Good Companions Care at Home AgencyDate: Monday 26 Apr 2021
- Recipient: Good Companions Care at Home AgencyDate: Tuesday 08 May 2018
Meet the Team (2)
I have been involved in health care for over 20 years. I am very proud of the high quality care services that my organisation provides. We are planning to have a large network of highly trained healthcare managers and partners who are looking to provide care services to you and your families.
“Welcome to the Good Companions Care Agency with thanks and my warmest regards. Take care and keep safe”.
I have over 20 years of experience working in Health & Social Care and have gained level 5 in Leadership & Management and Train the Trainer in moving people safely, working around risk assessing to suit all individual needs. I am also passionate to promote the updated training for all our staff to have the knowledge & understanding that is a requirement & to drive ourselves to be outstanding on our next inspection from the Care Quality Commission.
Frequently Asked Questions about Good Companions Care at Home Agency
How many Carers does Good Companions Care at Home Agency employ?
Good Companions Care at Home Agency employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Good Companions Care at Home Agency to verify any information. View our terms and conditions. Good Companions Care at Home Agency has an Enhanced Service - more info.