What Type of Services does Nationwide Care Services Ltd (Dudley & Wolverhampton) offer?

Nationwide Care Services Ltd (Dudley & Wolverhampton) offers Home Care.

How many Carers does Nationwide Care Services Ltd (Dudley & Wolverhampton) employ?

Nationwide Care Services Ltd (Dudley & Wolverhampton) employs 65 carers.

Nationwide Care Services Ltd (Dudley & Wolverhampton), Trafalgar House, 47-49 King Street, Dudley, West Midlands DY2 8PS

Nationwide Care Services Ltd (Dudley & Wolverhampton)

Trafalgar House, 47-49 King Street, Dudley DY2 8PS

7 Reviews

Care Provided by Nationwide Care Services Ltd (Dudley & Wolverhampton)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: £19 – £23
Weekly Live-in Care Fees: £1100 – £1500

Fees vary based on individual requirements and location. For further details, please contact us directly.

These prices are only a guideline, please contact Nationwide Care Services Ltd (Dudley & Wolverhampton) to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Explain these funding types

Review from Lynn H (Daughter of Client) published on 19 September 2023 Submitted via Website • Report

Overall Experience

I’ve used this care company for a good few months with problem after problem. The care manager is a waste of time. I’ve called meetings in which she attended my mom's property and promised the earth. Said she would speak to care staff regarding my mom's needs and still having problems with personal

care, down to emptying of commodes, and leaving mom in a safe environment. None of these things got sorted, so today I tried to contact the managing director, still no call back by 3 o'clock today, but a call from social services saying the company have handed the package back. Please think twice on using this company they are a disgrace.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Jayne F (Daughter of Client) published on 2 March 2021 Submitted via Website • Report

Overall Experience

I feel that one care worker has a huge ego, expects me to help her and snap to her demands immediately - I want this, where's this, where's this, where's this - I am disabled myself (as well as caring for my mother) I can't snap to it. She was trying to tell me to do something different from what a

doctor advised.
Not only did this carer not know the difference between constipation and diarrhoea and thought anti-diarrhoea medication was to make you poo more but her managers were also of the same opinion. When it gets to this level of stupidity and ignorance I lose faith in the whole organisation.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from R S (Husband of Client) published on 14 November 2019 Submitted via Postal Card • Report

Overall Experience

This care company has very poor staff retention. The new staff that are recruited have only basic English. As my wife suffers from vascular dementia, continuity, communication and inter-reaction are very important. The company started off well but the constant change of staff, the language and the inability

to interact are now causing issues with my wife's mental state. She can no longer cope with the constant change of carers and has become very agitated and fearful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from R G (Husband of Client) published on 7 November 2019 Submitted via Postal Card • Report

Overall Experience

We had used two other care agencies prior to using our current carers and neither of those were so reliable and efficient as our current carers. We are very pleased with the service supplied and could strongly recommend them to friends or relations.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from J C (Client) assisted by family/friend published on 1 November 2019 Submitted via Postal Card • Report

Overall Experience

The carers give me company, reassurance and support. They support me to keep my independence by making sure I eat and drink and make sure I take my treatment. They tidy up when I am too weak to manage. They help me to recover from illness and have reduced my risk of falling.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Josephine S (Client) published on 1 November 2019 Submitted via Postal Card • Report

Overall Experience

Mostly I have no reason to complain. The staff have been polite and helpful. Sometimes I have difficulty understanding them, mainly due to my deafness and sometimes with the accents which I am now beginning to get more used to.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from P J (Wife of Client) published on 1 November 2019 Submitted via Postal Card • Report

Overall Experience

Very pleased with the care and support from our main carer. We have a few issues with times which are not good when our main carer has a day off. The office doesn't phone us to say they will be late.