Caring Crew

30 St John's Street, Peterborough PE1 5DD

When illness, injury or aging makes life a little more challenging, being at home in a comfortable environment with assistance from trusted caregivers encourages recovery, improves self-esteem and enhances the quality of life.

ComForcare is a high quality provider of home care services to people of all ages.

It can help make life easier for those coping with a chronic medical condition, recovering from an illness or injury, or dealing with the challenges of aging – in the comfort of their own homes.

Staff are available 24 hours a day, 365 days a year. We can provide services for as little as a few hours a week to around the clock, every day in any setting you call home.

Only professional caregivers who are experienced, compassionate, reliable and truly have a passion for caring for others are employed.

Owner : Springfield Care Ltd

Person in charge: Kerry Kaur (Care Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 40

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Quality Commission* Report on Caring Crew: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.5 (maximum of 10) for Caring Crew is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Caring Crew in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Caring Crew is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3.5 Points relating to the number of positive Reviews for Caring Crew is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Caring Crew has a Review Score of 8.5 (8.500) from 2 Reviews

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caring Crew?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caring Crew

  • Daughter of Client/Service User
    1
  • Friend of Client/Service User
    1

I would like to take this opportunity to thank ComForcare and every one that looked after my friend for the caring compassionate way you tended to him. Particularly in the last few weeks of his life. He didn't have a very happy life at the end but you helped in and me along. Thank you again.

How likely would you be to recommend Caring Crew? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

We are very happy with everything ComForcare have done and all the hard work and effort by all staff members.
ComForcare helped provide everything and attending with everyday tasks.
Mother enjoyed all of the staff's company.
This helped her to relax and was able to sort things out that concern her. We are very grateful to ComForcare for all the help and care given.

How likely would you be to recommend Caring Crew? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Submit a Review for Caring Crew

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Your Review & Rating

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(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the agency)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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