Age UK Kent Rivers
South Fitted Rigging House, Anchor Wharf, The Historic Dockyard, Chatham, Kent ME4 4TZ

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Care Provided by Age UK Kent Rivers
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Group/Owner
- Age UK Kent Rivers
- Voluntary / Not for Profit Owned
Person in charge
- John Norley (Chief Executive Officer)
Age UK Kent Rivers Reviews (5)
Over all time Age UK Kent Rivers has 5 reviews.
Without exception, both cooking meals and help to dress, extra with help, they have been dedicated and happy, with nothing too much trouble.
My wife, who has Alzheimer's and is permanently bed-bound, receives first-class care by staff at all times and I have no complaints at all. She is treated with dignity and respect, always. I am very happy with the service.
Only looked after Mum for about five weeks. Staff vary, the main carer is good. Not enough feedback. Changing bed twice a week is extreme when clean, but Mum is settled which is good.
I am very content with the care I have received from Age Uk, concern they feel like friends. I cannot fault anyone if the carers I have had. Thank them all since my husband passed away, I simply don't know how I would cope without my daily, smiley carers.
I am probably not a stereotypical Age UK service user/client having had a stroke in my early fifties but they have been helping me with my personal care for three years since then and I have been utterly impressed with by their professionalism, reliability, punctuality, care and good humour. My carers always come prepared with news and stories that are topical and we enjoy many light-hearted conversations. They are diligent and treat me with dignity and respect. They have never let me down.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Age UK Kent Rivers.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Age UK Kent Rivers.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Age UK Kent Rivers
How many Carers does Age UK Kent Rivers employ?
Age UK Kent Rivers employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Age UK Kent Rivers to verify any information. View our terms and conditions. Age UK Kent Rivers has a Basic Service - more info.





