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Age UK Kent Rivers

South Fitted Rigging House, Anchor Wharf, The Historic Dockyard, Chatham, Kent ME4 4TZ
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Age UK Kent Rivers, Chatham

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Care Provided by Age UK Kent Rivers

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • John Norley (Chief Executive Officer)
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Age UK Kent Rivers Reviews (5)

Over all time Age UK Kent Rivers has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from L T (Client / Service User) published on 12 November 2020 Submitted via Postal Card
Overall Experience

Without exception, both cooking meals and help to dress, extra with help, they have been dedicated and happy, with nothing too much trouble.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from M D (Husband of Client) published on 10 November 2020 Submitted via Postal Card
Overall Experience

My wife, who has Alzheimer's and is permanently bed-bound, receives first-class care by staff at all times and I have no complaints at all. She is treated with dignity and respect, always. I am very happy with the service.

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Management
Treated with Dignity
Value for Money
Review from J M (Daughter of Client) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Only looked after Mum for about five weeks. Staff vary, the main carer is good. Not enough feedback. Changing bed twice a week is extreme when clean, but Mum is settled which is good.

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Management
Treated with Dignity
Value for Money
Review from J B (Client / Service User) published on 13 August 2020 Submitted via Postal Card
Overall Experience

I am very content with the care I have received from Age Uk, concern they feel like friends. I cannot fault anyone if the carers I have had. Thank them all since my husband passed away, I simply don't know how I would cope without my daily, smiley carers.

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Treated with Dignity
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Review from A H (Client / Service User) published on 8 April 2020 Submitted via Postal Card
Overall Experience

I am probably not a stereotypical Age UK service user/client having had a stroke in my early fifties but they have been helping me with my personal care for three years since then and I have been utterly impressed with by their professionalism, reliability, punctuality, care and good humour. My carers always come prepared with news and stories that are topical and we enjoy many light-hearted conversations. They are diligent and treat me with dignity and respect. They have never let me down.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Age UK Kent Rivers.

Meet the Team (0)

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Frequently Asked Questions about Age UK Kent Rivers

How many Carers does Age UK Kent Rivers employ?

Age UK Kent Rivers employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Age UK Kent Rivers to verify any information. View our terms and conditions. Age UK Kent Rivers has a Basic Service - more info.