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CHD Living has been providing reliable, flexible care and wellbeing services for over 40 years.
As a family-owned and operated business, CHD Living takes pride in treating service users with care, kindness,...
CHD Care at Home is a specialist domiciliary and complex care provider dedicated to supporting individuals to live safely, independently, and comfortably in their own homes. The service provides person-centred care tailored to each individual’s needs, preferences, and goals.
CHD Living has been providing reliable, flexible care and wellbeing services for over 40 years.
As a family-owned and operated business, CHD Living takes pride in treating service users with care, kindness, and dignity, in the same way the organisation would treat its own loved ones.
CHD Care at Home was created to give peace of mind to individuals living at home and their families.
From bespoke visiting packages to 24/7 at-home support, the CHD Care at Home team is dedicated to providing tailored services to individuals who need support across Surrey, Hampshire, Sussex and the surrounding areas.
CHD Care at Home is also registered to support people with Treatment of Disease, Disorder or Injury, enabling it to provide tailored, outcome-focused care for individuals with diverse and complex needs.
Care Provided by CHD Care at Home - Southwest Surrey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact CHD Care at Home - Southwest Surrey to get a personalised quote:
Fees will be discussed at the time of assessment.
The price(s) shown are provided by the agency. Contact CHD Care at Home - Southwest Surrey for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Longdene Homecare Ltd
- Private Owned
Person in charge
- Nicole Fitzsimons (Registered Manager)
CHD Care at Home - Southwest Surrey Reviews (61)
CHD Care at Home - Southwest Surrey has a Review Score of 9.7 (9.713) out of 10, based on 14 reviews in the last 2 years.
Over all time CHD Care at Home - Southwest Surrey has 61 reviews.
The team have been very responsive and supportive and have always managed to find a stand in carer for us when ours has been away. They have arranged training where needed and drop in periodically to make sure we are OK which is appreciated.
The team have been very responsive and supportive and have always managed to find a stand in carer for us when ours has been away. They have arranged training where needed and drop in periodically to make sure we are OK which is appreciated.
Thank you for taking the time to share your experience. We are so pleased that you feel supported by our team and that we have been able to provide reliable cover whenever your regular carer has been away. We aim to ensure all carers have the training and skills needed to provide the best possible...
Thank you for taking the time to share your experience. We are so pleased that you feel supported by our team and that we have been able to provide reliable cover whenever your regular carer has been away. We aim to ensure all carers have the training and skills needed to provide the best possible care, and we're glad our check ins have helped reassure you that we are always here to support you. Your feedback means a great deal to us.
Have always found the carers to be very good with my mother, respectful, polite and caring. We have been very happy with her care.
Have always found the carers to be very good with my mother, respectful, polite and caring. We have been very happy with her care.
Thank you for your kind feedback. We are delighted to hear that you have been happy with the care provided to your mother. It is wonderful to know that our carers have consistently treated her with respect, kindness, and dignity. Your comments mean a great deal to us, and we will be sure to share...
Thank you for your kind feedback. We are delighted to hear that you have been happy with the care provided to your mother. It is wonderful to know that our carers have consistently treated her with respect, kindness, and dignity. Your comments mean a great deal to us, and we will be sure to share your feedback with the team, who work hard to provide compassionate and person-centred care. Thank you for taking the time to share your experience and for trusting us to support your mother.Thank you,
The CHD Care at Home Team
Very friendly, happy, efficient staff. We are extremely grateful for the service they are giving Mum. It's been 6 weeks since I have seen my mother and what a difference I have seen in her! They have helped her to help herself.
Very friendly, happy, efficient staff. We are extremely grateful for the service they are giving Mum. It's been 6 weeks since I have seen my mother and what a difference I have seen in her! They have helped her to help herself.
Thank you so much for your wonderful review. We are delighted to hear about the positive difference you've seen in your mum over the past six weeks. Our team are passionate about supporting people to maintain their independence and confidence, so it's especially rewarding to know that we have...
Thank you so much for your wonderful review. We are delighted to hear about the positive difference you've seen in your mum over the past six weeks. Our team are passionate about supporting people to maintain their independence and confidence, so it's especially rewarding to know that we have helped your mum to help herself. Your kind words about our friendly and dedicated staff mean a great deal to us, and we will be sure to share your feedback with the team. Thank you for placing your trust in us to support your mum. We are truly grateful for your appreciation and look forward to continuing to provide the highest standard of care.Thank you, The CHD Care at Home Team
Without exception, every Caregiver who has visited our home in their capacity of helping my husband Neil has been outstanding - friendly, kind, courteous and capable. We are so very grateful that, with your help, we have been able to provide my husband Neil with much of the care he has needed....
We would have absolutely no hesitation in continuing with CHD had Neil's needs not so suddenly altered and would be very confident in recommending them to others.
Thank you so much for sharing such a thoughtful review. We are truly grateful for your kind words. It means a great deal to hear that every Caregiver who visited your home was experienced as friendly, kind, courteous, and capable. Supporting Neil and your family has been a privilege for our team....
Thank you so much for sharing such a thoughtful review. We are truly grateful for your kind words. It means a great deal to hear that every Caregiver who visited your home was experienced as friendly, kind, courteous, and capable. Supporting Neil and your family has been a privilege for our team. We completely understand the need for more continuous, unscheduled support as Neil's health needs have changed, and we fully respect your decision to move to a full-time live-in carer. Our priority is always ensuring that each person receives the level of care that best suits their wellbeing and circumstances. Your confidence in CHD and your willingness to recommend us to others is greatly appreciated. We wish you, Neil, and your family all the best during this transition, and we remain here should you ever need our support again.
I cannot thank CHD Living enough for the short time that they cared for my Mum which unfortunately was cut short due to her not being able to live independently at home anymore because of her increased frailty. From the start they were extremely caring, professional and friendly, the manager took...
I cannot thank CHD Living enough for the short time that they cared for my Mum which unfortunately was cut short due to her not being able to live independently at home anymore because of her increased frailty. From the start they were extremely caring, professional and friendly, the manager took time to come and see Mum whilst she was in respite to find out all about her and her likes and dislikes and my Mum was really impressed with this. The carers that looked after my Mum daily were amazing, they struck up a rapport with her immediately and certainly brightened her day. My Mum had nothing but praise for them and was only sorry that she'd not been able to use them sooner than she did. We would definitely recommend them without any hesitation.
Thank you so much for your kind and thoughtful words. We are truly touched to hear that, even in the short time we had the privilege of caring for your mum, our team was able to make a positive difference in her life. It means a great deal to know that our staff made her feel valued, comfortable,...
Thank you so much for your kind and thoughtful words. We are truly touched to hear that, even in the short time we had the privilege of caring for your mum, our team was able to make a positive difference in her life. It means a great deal to know that our staff made her feel valued, comfortable, and supported, and we're especially glad to hear that she felt such a strong connection with the carers. Building those personal relationships is at the heart of what we do, and your feedback reaffirms the importance of that approach. Please know it was an honour to care for your mum, and we're grateful that you chose CHD Care at Home during such a significant time. We wish you and your family all the very best, and thank you again for your generous recommendation
She enabled our family to have a lovely few days away and make memories to last a lifetime. I couldn't have done it without her.
She was extremely professional in everything she did. She put my husband at ease and he was happy with all...
She enabled our family to have a lovely few days away and make memories to last a lifetime. I couldn't have done it without her.
She was extremely professional in everything she did. She put my husband at ease and he was happy with all the care he received. She was very supportive of me as the second carer working with her.
She has a beautiful smile, kind words, lots of patience and nothing was too much trouble.
I really hope CHD look after their team well because she is amazing. We would highly recommend her to others and would like her to accompany us again on another trip. Thank you from the bottoms of our hearts.
Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your husband received such outstanding care and that our carer made such a meaningful difference during your time away.Your feedback beautifully captures the dedication, compassion, and professionalism we...
Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your husband received such outstanding care and that our carer made such a meaningful difference during your time away.Your feedback beautifully captures the dedication, compassion, and professionalism we strive to uphold, and we are incredibly proud to have her as part of our team. Knowing that she helped create lasting memories for your family means the world to us.We will be sure to share your lovely message with her and ensure she receives the recognition she deserves. Your recommendation and trust mean a great deal, and we would be honoured to support you again on any future trips.
Very happy with the service, carers are happy and caring. Helpful and caring, the client has never looked so well looked after. The house is looking good as well. He is happy with the service. The office staff are really helpful.
Very happy with the service, carers are happy and caring. Helpful and caring, the client has never looked so well looked after. The house is looking good as well. He is happy with the service. The office staff are really helpful.
Thank you very much for taking the time to complete a review for us. We are so pleased that you and the client are happy with the service being provided by both the care workers and the office team. We are very grateful for your wonderful feedback which we will share with the team.
The care agency, CHD Care at Home, have always been very helpful friendly and professional. The carers they provide are always on time and excellent in their service. If I have reason to cancel them at any time, the office staff are always very accommodating. Nothing is too much trouble.
The care agency, CHD Care at Home, have always been very helpful friendly and professional. The carers they provide are always on time and excellent in their service. If I have reason to cancel them at any time, the office staff are always very accommodating. Nothing is too much trouble.
Thank you very much for taking the time to leave us such a wonderful review! We are so pleased that you are happy with the support being provided.
I am very happy with the service. The carers are extremely professional and always very caring. They treat my mother with thought and respect as well as coping with her complex needs. The staff at the office are always helpful and will deal with any concerns.
I am very happy with the service. The carers are extremely professional and always very caring. They treat my mother with thought and respect as well as coping with her complex needs. The staff at the office are always helpful and will deal with any concerns.
Thank you very much for such a wonderful review of the care we provide for your mother. I will share the feedback with the whole team. We appreciate you taking the time to complete a review and look forward to providing care to your mother for many more years to come.
My dad is well cared for. The carers look after him with kindness and are always cheerful. His medicines and food are scheduled per the doctor's instructions. This can include checks on his pain level and taking his temperature if needed. He is happy with his care.
My dad is well cared for. The carers look after him with kindness and are always cheerful. His medicines and food are scheduled per the doctor's instructions. This can include checks on his pain level and taking his temperature if needed. He is happy with his care.
Such a lovely review! We are delighted that you and your father are happy with the support being provided by the team. We really appreciate you taking the time to complete the review. Thank you!
Friendly caring staff, we and mum are very happy with her care providers. Those that visit on a daily basis are amazing and compassionate, as are the office staff who are always very accommodating with any changes needed, which are dealt with very efficiently.
Friendly caring staff, we and mum are very happy with her care providers. Those that visit on a daily basis are amazing and compassionate, as are the office staff who are always very accommodating with any changes needed, which are dealt with very efficiently.
Thank you for such a wonderful review of the support the team provide to your mum. We pride ourselves on creating happiness, daily, so we are so proud to see that this is the feedback we are receiving from your mum and as a family. Thank you for taking the time to provide us with the lovely feedback.
My uncle is well supported at home by CHD Care at Home his home care provider. He has received vital assistance with personal care and general support for several years. We appreciate the daily help that is offered to him.
My uncle is well supported at home by CHD Care at Home his home care provider. He has received vital assistance with personal care and general support for several years. We appreciate the daily help that is offered to him.
Thank you so much for your wonderful feedback! We really appreciate you taking the time to provide us with a review of the service being provided to your loved one! We are pleased that you are happy with the support that they receive.
Mum has been receiving care from CHD Care at Home since September of this year (2024). Overall, mum and us, as a family, are satisfied with the service she receives and extremely grateful that she gets this attention on a regular basis. She lives in Surrey and we reside in Devon and, though, we get...
Thank you for your continued support.
Over the past year, the carers have been a tremendous help, providing visits twice daily. This month has been especially important as they assisted her in preparing for a couple of appointments. However, it's not always easy for them; there are times when she declines assistance and expects us to...
Over the past year, the carers have been a tremendous help, providing visits twice daily. This month has been especially important as they assisted her in preparing for a couple of appointments. However, it's not always easy for them; there are times when she declines assistance and expects us to take care of everything! We're very grateful for their help.
Thank you very much for taking the time to provide us with a review. We are really pleased you are happy with the support being provided.
The carers look after my dad four times a day and help him with getting up and dressing. He can be a bit grumpy, they have a chat with him after they sorted out there tasks. They arrive more or less at the times allocated and I am very happy with the service the carers provide.
The carers look after my dad four times a day and help him with getting up and dressing. He can be a bit grumpy, they have a chat with him after they sorted out there tasks. They arrive more or less at the times allocated and I am very happy with the service the carers provide.
Thank you very much for providing us with such wonderful feedback which will be passed on to the care team.
CHD Care at Home are sometimes asked to supply a carer for Mum at short notice if she is unable to attend her regular club, this is much appreciated, and we never get let down.
Thanks to all the carers and support staff at CHD Care at Home.
CHD Care at Home are sometimes asked to supply a carer for Mum at short notice if she is unable to attend her regular club, this is much appreciated, and we never get let down.
Thanks to all the carers and support staff at CHD Care at Home.
Thank you for taking the time to leave such a wonderful review and providing us with feedback. We are so pleased that you are happy with the support and service that we provide to your Mum. We will share your lovely feedback with the care team!
CHD started home visits to my mum in February 2024. The visits were 4 times a day funded by the council and lasted approximately 6 weeks. As Mum still needed the care visits after this time, we were then in a position to have to find carers which my mum had to start self-funding. Both my mum and I...
Before my mum's fall, she was totally independent, however, the recovery has been tough and all of us have had to deal with a lot of people who, in the politest words, are not always on the same page. My mum's care team made the transition from council funding to self-funding seamless including the same carers visiting. As mum continues to improve we have been able to adjust the amount of days she requires the visits by calling the office and sorting it out with them.
Thank you, to all your team!
Thank you for taking the time to leave such a wonderful review and providing us with feedback. We are so pleased that you are happy with the support and service that was provided to your mother and have decided to continue with us as a care provider. We will share your lovely feedback with the care team!
My mother engaged CHD to assist her following a fall and received assistance at home with early morning visits for almost two months. Her care package was assessed very professionally, and the carers were timely and provided invaluable support during a time of need. We feel that my mother's...
My mother engaged CHD to assist her following a fall and received assistance at home with early morning visits for almost two months. Her care package was assessed very professionally, and the carers were timely and provided invaluable support during a time of need. We feel that my mother's rehabilitation has been greatly aided by the support provided by CHD.
Thank you for taking the time to leave a review and providing us with feedback. Your lovely review will be shared with the care team. We are so pleased that you are happy with the support and service that was provided to your mother!
I know my family feel very happy and contented with the excellent care I receive not only from...
I know my family feel very happy and contented with the excellent care I receive not only from the nurses but the staff in the office.
Thank you for taking the time to leave a review and providing us with feedback. Your lovely review will be shared with the care team. We are so pleased that you are happy with the support and service provided to you! We look forward to continuing to provide you with our excellent care!
The care that my uncle and my aunt received at home was both compassionate and very helpful. I am particularly grateful for the support and information they provided to me. I am certain the care they received has aided their comfort and independence.
The care that my uncle and my aunt received at home was both compassionate and very helpful. I am particularly grateful for the support and information they provided to me. I am certain the care they received has aided their comfort and independence.
Thank you for taking the time to leave a review and providing us with feedback. Your lovely review will be shared with the care team. We are so pleased that you are happy with the support and service that was provided!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Accreditations
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Meet the Team (1)

Welcome to CHD Care at Home, part of CHD Living’s award-winning group of care services.
As physical and mental health needs become more demanding,...
Welcome to CHD Care at Home, part of CHD Living’s award-winning group of care services.
As physical and mental health needs become more demanding, it’s common for the individual and their families to experience heightened stress and anxiety.
We created our domiciliary care offering to help give some peace of mind to the elderly living at home and their families. From visits once or twice a day to 24/7 at-home support, our care team is dedicated to providing tailored services to those who need it most.
Frequently Asked Questions about CHD Care at Home - Southwest Surrey
How much does CHD Care at Home - Southwest Surrey cost?
The agency lists fees from £35.64 for hourly visiting care and from £1,500 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does CHD Care at Home - Southwest Surrey employ?
CHD Care at Home - Southwest Surrey employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CHD Care at Home - Southwest Surrey to verify any information. View our terms and conditions. CHD Care at Home - Southwest Surrey has an Enhanced Service -what an Enhanced Service includes.