Agincare Live-in Care Services Ltd

Agincare House, Admiralty Buildings, Castletown, Portland DT5 1BB

Agincare Live-in Care Services Ltd
Agincare Live-in Care Services Ltd
Agincare Live-in Care Services Ltd

Agincare Live-in Care provides round-the-clock care to people in their own home at a price that is comparable to many care homes throughout the country. Care workers enable individuals to live independently in a familiar environment for longer.

The care provided ranges from services for university graduates studying degrees through to older people needing anything from simple companionship through to high-level complex care requirements.

Agincare Live-in Care understands that by providing specialist person-centred dementia care the quality of life for you and your family and friends can be significantly enhanced. Each plan of care is bespoke and tailored to your unique requirements and reviews of your care plan are undertaken as and when your needs change.

All of the care and support workers complete the nationally recognised ‘Common Induction Standards’ , in addition to this Agincare has a range of training programmes for specific conditions including dementia and Alzheimer’s, Parkinsons Disease, Multiple Sclerosis (MS) and stroke recovery.

Group : Agincare UK Ltd

Person in charge: Martin Ross (Registered Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 0

Fees Guide: Prices start from £695 per week

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care Assessments

Care Offered: Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Quality Commission* Report on Agincare Live-in Care Services Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.5 Agincare Live-in Care Services Ltd has a Review Score of 9.5 (9.500)

The Review Score of 9.5 (maximum of 10) for Agincare Live-in Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Agincare Live-in Care Services Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Agincare Live-in Care Services Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4.5 Points relating to the number of positive Reviews for Agincare Live-in Care Services Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Agincare Live-in Care Services Ltd?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Agincare Live-in Care Services Ltd

  • Client / Service User
    1
  • Daughter of Client/Service User
    1
  • Grandson of Client/Service User
    1
  • Niece of Client/Service User
    1

Agincare Live In Care enables me to lead a meaningful and interesting life, in addition to looking after my daily needs.
The Management treat the clients as individuals and do so with kindness and consideration.
The carers are very kind and helpful, and they enable me to live my life as fully as possible. They also make my life more interesting and help me to learn new things. They get on well with my family which is very much appreciated.
I have an excellent long-term permanent carer, and very nice carers to cover her time off.
The care manager telephones me weekly and makes regular home visits. I feel she knows me well and has my best interests at heart. my coordinator is organised and looks after both myself and my carers.
I have received care from Agincare for 6 years and they make a huge difference in my life. I am very grateful to them and thankful that they are my care providers.

How likely would you be to recommend Agincare Live-in Care Services Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

We as a family were very dubious about having a care worker in the house but we couldn't have been more wrong. My Uncle is thriving more than I have seen in a long time. He is eating better and is happier and has even been into the garden which is something he loved doing but stopped when we lost my Aunt and his health declined. It really makes me smile to know that there are caring people out there and Agincare has certainly found them.

How likely would you be to recommend Agincare Live-in Care Services Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

When I first started thinking about finding care for my grandmother, I didn't know where to look and was initially worried about speaking with a stranger over the phone about something so personal to me. I typed in live-in care on google and called the first number to appear and I am relieved it was Agincare I called.

In the first few minutes, I knew I had made the right choice for my grandmother. The advisor was friendly and approached the situation in a caring and sensitive manner.
We arranged to have an appointment with an assessor and spoke at length over a cup of tea and when we were ready to move forward they let us choose our own care worker.

The care worker we chose was excellent and upon arrival hit it off with my grandmother, we have had care now for several months and I feel safe in the knowledge she is being looked after by someone I can trust.

How likely would you be to recommend Agincare Live-in Care Services Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I would like to thank Agincare for the sensitivity that they have shown to my father and to me, his daughter, in arranging full-time live-in care for my father. Both Dad and I were very impressed with the lady who came and visited my father in hospital to assess his needs. She demonstrated that she was not only assessing how he was physically and medically, but to genuinely get to know him in order to match him as closely as possible to a carer. Agincare were able to provide a carer so swiftly meaning my father was able to get out of hospital in less than a week.

The carer, in the words of my father is "a gem". I know that being a carer is his job but he brings to it such gentleness, respect, encouragement and genuine "care" for my Dad at all times. I know that he is there for Dad and this means so much to both of us. One hears so much about the care of the elderly (mostly bad) but this is one person who is very positive about the care received to date.

How likely would you be to recommend Agincare Live-in Care Services Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2017

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