Agincare UK Weymouth

Agincare House, Admiralty Buildings, Portland, DT5 1BB

Agincare UK Weymouth provides support to the elderly, adults and children with learning disabilities and adults with mental health conditions.

The Weymouth and Portland branch can provide assistance with all aspects of personal care, shopping visits, companionship and domestic help.

The hand-selected care team are dedicated and professional and will provide the highest quality care, promoting an ethos of privacy and dignity at all times.

Group : Agincare

Person in charge: Katie Denny (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 94

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments

Care Offered: Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands

Latest Care Quality Commission* Report on Agincare UK Weymouth: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 8 out of 10 for Agincare UK Weymouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Agincare UK Weymouth in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Agincare UK Weymouth is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3.00 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3.00, 2nd = 0.50, 3rd = 0.50, 4th = 0.25, 5th = 0.25, 6th = 0.10, 7th = 0.10, 8th = 0.10, 9th = 0.10, 10th = 0.10) ie an Home Care Agency needs 10 Reviews to receive the maximum score of 5 points.

    If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3 Points relating to the number of positive Reviews for Agincare UK Weymouth is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Agincare UK Weymouth has a Review Score of 8 (8.000) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time

Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Agincare UK Weymouth?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Agincare UK Weymouth

  • Daughter of Client/Service User
    1

My sister and I needed help quickly due to a difficult situation with my mum. We were treated with kindness, respect and staff went out of their way to help us get this in place within days. The field and office staff were fantastic and care is starting within days.
Can’t thank you enough for everything you have done for us. Would recommend 100 %.
Huge thanks

How likely would you be to recommend Agincare UK Weymouth? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Submit a Review for Agincare UK Weymouth

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Your Review & Rating

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(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the agency)
Your review must be about a service provided within the last 12 months.

Extremely UNLIKELY

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Likely

Extremely LIKELY

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