Agincare Dorchester (Home Care & Live-in Care)

Excellent service. Lovely people. Would recommend.

All good, no complaints.

Happy with carers.

I can't thank the carers enough for all they did while they were looking after Mum.

I am very pleased with the care and support that I am receiving from the carers. They are very knowledgeable about everything and are quick with doing the chores, bedmaking, emptying the dishwasher, bringing the milk in etc. They are always very punctual as they work in Charminster, and that is where I live. I will definitely be using you again in the future for your continuing help that I do appreciate.

Main negative point is having different staff. Some are more sympathetic than others. Have not been asked for my preferences. I am very independent so it is hard to find tasks that fill my one hour. May reduce to half an hour.

Staff lovely - care excellent. I wish someone who works out the journey times for your carers would get in a car and do it themselves. These are mainly country roads, speed limits apply. Traffic lights, not only in towns. I live in Dorset - no motorway (thank goodness) a 30-mile journey here takes an average of 1 to 1.5 hours. The carers' local journeys here - 6 miles - 15 to 20 minutes!

Get on well with most of the staff. Please to have regular visit times at the time promised on the weekly rota. Need more help with my husband at times, when he gets difficult.

I use Agincare sitting service for my husband. I have always found that I have been able to book the date and times of my choice. The carers have all been punctual, very pleasant and helpful. They always leave the kitchen just as they found it and tidy up behind themselves. I would give ten out of ten for the service we have received.