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Agincare Dorchester (Home Care & Live-in Care)

22 Peverell Avenue West, Poundbury, Dorchester DT1 3SU
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Agincare Dorchester (Home Care & Live-in Care), Dorchester
Agincare Dorchester (Home Care & Live-in Care), Dorchester
Agincare Dorchester (Home Care & Live-in Care), Dorchester

Agincare UK Dorchester offers domiciliary care, respite care, palliative care and other home care services.

Expert care is provided for those who have dementia, Alzheimer's, Parkinson’s, learning disabilities or who have suffered strokes. Non-weight bearing care is also available for those that have difficulty eating.

Care packages are tailored to the unique needs of the individual, helping them to live independently at home for as long as possible.

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Care Provided by Agincare Dorchester (Home Care & Live-in Care)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34 - £34
  • Weekly Live-in Care Fees: £1,135 - £1,735
The price(s) shown are provided by the agency. Contact Agincare Dorchester (Home Care & Live-in Care) for full pricing details and T&Cs.

Contact Agincare Dorchester (Home Care & Live-in Care) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Carly Trevett (Manager)

Agincare Dorchester (Home Care & Live-in Care) Reviews (26)

9.4

Agincare Dorchester (Home Care & Live-in Care) has a Review Score of 9.4 (9.392) out of 10, based on 20 reviews in the last 2 years. Over all time Agincare Dorchester (Home Care & Live-in Care) has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Karen H (Daughter of Client) published on 11 January 2024 Submitted via Website
Overall Experience
The care provided for my mother has been really good, friendly and courteous. My mother has stage 2 Alzheimer's and as such can be more difficult to look after; as I live in Somerset some 50 miles away it was a relief to know that my mother was being looked after and had her meals cooked for her. One particular member of the carer team, I know I cannot use names was extremely helpful and provided a really good one-to-one relationship with my mother.
Unfortunately due to a really bad fall when my Mother was out wandering, she has since been moved into full-time residential care at a care home in Taunton which is much closer to me.

I can't thank the carers enough for all they did while they were looking after Mum.

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Review from Felicity G (Client / Service User) published on 28 November 2023 Submitted via Website
Overall Experience

I am very pleased with the care and support that I am receiving from the carers. They are very knowledgeable about everything and are quick with doing the chores, bedmaking, emptying the dishwasher, bringing the milk in etc. They are always very punctual as they work in Charminster, and that is where I live. I will definitely be using you again in the future for your continuing help that I do appreciate.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)
Thank you so much for taking the time to leave us a review and sharing your experience of Agincare Dorchester. I am pleased that you were happy with the service you received and we would be more than happy to assist you again in the future.

Best regards.

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Review from G S (Client / Service User) published on 30 October 2023 Submitted via Postal Card
Overall Experience

Main negative point is having different staff. Some are more sympathetic than others. Have not been asked for my preferences. I am very independent so it is hard to find tasks that fill my one hour. May reduce to half an hour.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for your feedback. We will always try to send regular care staff however at times this is not always possible due to a number of reasons such as sickness and annual leave. We have now reduced visits to half an hour but please do reach out if any more changes are required. Best regards.

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Review from J N (Client / Service User) published on 10 October 2023 Submitted via Postal Card
Overall Experience

Staff lovely - care excellent. I wish someone who works out the journey times for your carers would get in a car and do it themselves. These are mainly country roads, speed limits apply. Traffic lights, not only in towns. I live in Dorset - no motorway (thank goodness) a 30-mile journey here takes an average of 1 to 1.5 hours. The carers' local journeys here - 6 miles - 15 to 20 minutes!

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for taking the time to leave us a review. I'm pleased you feel that the care you are receiving is excellent. Thank you for bringing travel times to our attention and we will continue to review our routes of care. Best regards.

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Review from M W (Wife of Client) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Get on well with most of the staff. Please to have regular visit times at the time promised on the weekly rota. Need more help with my husband at times, when he gets difficult.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for your review. I'm pleased we were able to deliver regular visit times for your husband and I wish you both the best for the future. Best regards.

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Review from Jenny E (Wife of Client) published on 13 September 2023 Submitted via Website
Overall Experience

I use Agincare sitting service for my husband. I have always found that I have been able to book the date and times of my choice. The carers have all been punctual, very pleasant and helpful. They always leave the kitchen just as they found it and tidy up behind themselves. I would give ten out of ten for the service we have received.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for taking the time to leave us a review. I'm pleased that you feel you are able to rate us 10/10 for the service you are receiving and will be sure to pass on your comments to the team. Best regards.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Agincare Dorchester (Home Care & Live-in Care).

Meet the Team (1)

Carly Trevett Job Title: Registered Manager Joined: 2022
Carly Trevett

Carly became a Registered Manager in 2022 and began her career in the care sector in 2013. After completing a Health and Social Care course at college, Carly started working for Agincare as a care worker. Right from the get-go, Carly knew this was the career for her.

After three years of being a care worker, Carly was approached by the manager to join the office team as a Care Coordinator, then progressing to Deputy Manager and now Registered Manager. Carly has recently completed her Level 5 in Leadership and Management in Adult Care and has achieved other qualifications such as Mental Health First Aid and Dorset Council Safeguarding.

Carly has always lived in Dorset and has recently moved into a new home with her partner in a village just outside of Dorchester. Carly loves cooking, baking, going on holiday abroad, spending time with friends and family, and more recently DIY in the new house.

"I love my job, it does have its challenges but I'm passionate about making a positive difference in people's lives - this is what it's all about for me."

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