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- Agincare Dorchester (Home Care & Live-in Care)






Agincare UK Dorchester offers domiciliary care, respite care, palliative care and other home care services.
Expert care is provided for those who have dementia, Alzheimer's, Parkinson’s, learning disabilities or who have suffered strokes. Non-weight bearing care is also available for those that have difficulty eating.
Care packages are tailored to the unique needs of the individual, helping them to live independently at home for as long as possible.
Staff are selected that are...
Care Provided by Agincare Dorchester (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
- Weekly Live-in Care Fees: £1,135 - £1,735
Contact Agincare Dorchester (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Agincare
- Private Owned
Person in charge
- Carly Trevett (Manager)
Agincare Dorchester (Home Care & Live-in Care) Reviews (26)
Agincare Dorchester (Home Care & Live-in Care) has a Review Score of 9.4 (9.392) out of 10, based on 20 reviews in the last 2 years.
Over all time Agincare Dorchester (Home Care & Live-in Care) has 26 reviews.
Points to note:
Please advise by phone if the times of visit change
Please ask carers to check if Margaret's legs are swollen.
Thank you for your recent review. if we can be of any assistance, please do not hesitate to contact the office
The care co-ordination staff in the office were excellent, right from the very first assessment meeting. They were totally flexible about the number and type of visits as Mum was admitted to hospital and then discharge was planned on more than one occasion.
They were exceptionally reassuring to the family during the whole time they supported us. All staff should be congratulated on their professional, caring and flexible approach. I would not hesitate to recommend their services.
Thank you so much for the brilliant review. It was our pleasure to provide care and support to your mother and I'm very pleased that we were able to offer reassurance and flexibility during what I imagine would have been a difficult time for you all. I will be sure to share this review with the office team and care staff in Dorchester. Kindest regards.
I have found that all carers have been most helpful and courteous. However - regarding timings - not helpful. Is it possible for me to have earlier calls in the morning? This is most important to me.
Thank you for leaving us a review. I believe we have now resolved any queries with timings but please do reach out if there is anything further we can help with. I'm very pleased to see you've found the carers helpful and courteous. Best regards.
Im finding the carers very helpful and the service of Agincare very good.
Thank you for taking the time to leave us such a positive review. I'm pleased the carers are helpful and that you are finding the service very good. Best regards.
All carers are very willing and able to help my husband, so we are happy to continue with them.
Thank you very much for taking the time to leave us this review. We are pleased it's going well. Best regards.
Each carer has been very helpful, all in different ways. Reassuring that someone is coming in each morning. If I need help again, I would like to use the service again.
Thank you for your positive review, we would be pleased to assist you again in the future, should you need some support. Take care.
There were a lot of different carers so little continuity. Of the 7 we saw, at least one had no experience of hoisting a disabled client so we had to teach them. The others were lovely. Our main issue was the confusion over the length of time care was required (2 weeks not 6 weeks) It took a long time to clear up and cost us more.
Thank you for taking the time to leave us a review. We appreciate all feedback and are always looking for ways to improve our service however I am pleased that you found a majority of the staff lovely. All staff receive full training on hoisting therefore we will be in touch to gather further details. Best regards.
All very good. Pleased with everything.
Thank you for taking the time to leave us a review. I'm happy to see that you are pleased with everything. Best regards.
Very happy with help and chatting with me.
Thank you very much for taking the time to leave us a review, I'm pleased you are happy with the help. Kind regards.
All carers have shown due respect to the client.
Happy with the care.
Thank you for taking the time to leave us a review. I'm pleased you are happy with the care. Best regards.
The service I receive is good.
Thank you for taking the time to leave us a review. I'm pleased to read that you feel the service is good. Best regards.
All the carers that come to me are very caring and helpful. I enjoy their company and friendly chats.
Thank you very much for taking the time to leave us a review. I'm so pleased that you enjoy the carers company and that you feel they are caring, helpful and friendly! Best regards.
I have been with the company (Agincare) for over 5 years and have no complaints so that speaks for itself. I am more than happy.
Thank you for leaving us a review. I'm pleased that you have been happy with the service over the past 5 years! Best regards.
Excellent in all care, very reliable, and friendly.
Thank you for leaving us a review. I'm so pleased that you have had a positive experience with us. Best regards.
The carers have always shown genuine care and friendship with my husband, and their visits make him smile and brighten his day. They have been patient, good-humoured, and kind, even when dealing with the less pleasant aspects of care. Many thanks.
Thank you so much for taking the time to leave us such a lovely review. It does mean a lot to know that your experience with us is so positive, and I will of course pass on your comments to the rest of the team. We are committed to providing a great service and always appreciate any feedback received. Please do not hesitate to contact us if you require any further assistance.
They are very helpful they wash me very well very polite and give me a laugh.
Thank you for taking the time to leave us a review. It's lovely to see that the care workers can give you a laugh! Best regards.
Excellent service. Lovely people. Would recommend.
Thank you for taking the time to leave us a review. I'm pleased to see that you are happy with the service and that you would recommend Agincare Dorchester. Best regards.
All good, no complaints.
Thank you so much for leaving us a review. Best regards.
Happy with carers.
Thank you for taking the time to leave us a review. I'm pleased that you are happy with the care staff. Best regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Agincare Dorchester (Home Care & Live-in Care).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Agincare Dorchester (Home Care & Live-in Care).
Meet the Team (1)
Carly became a Registered Manager in 2022 and began her career in the care sector in 2013. After completing a Health and Social Care course at college, Carly started working for Agincare as a care worker. Right from the get-go, Carly knew this was the career for her.
After three years of being a care worker, Carly was approached by the manager to join the office team as a Care Coordinator, then progressing to Deputy Manager and now Registered Manager. Carly has recently completed her Level 5 in Leadership and Management in Adult Care and has achieved other qualifications such as Mental Health First Aid and Dorset Council Safeguarding.
Carly has always lived in Dorset and has recently moved into a new home with her partner in a village just outside of Dorchester. Carly loves cooking, baking, going on holiday abroad, spending time with friends and family, and more recently DIY in the new house.
"I love my job, it does have its challenges but I'm passionate about making a positive difference in people's lives - this is what it's all about for me."
Frequently Asked Questions about Agincare Dorchester (Home Care & Live-in Care)
How many Carers does Agincare Dorchester (Home Care & Live-in Care) employ?
Agincare Dorchester (Home Care & Live-in Care) employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Dorchester (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Dorchester (Home Care & Live-in Care) has an Enhanced Service - more info.