Allcare Shropshire Ltd

They are always able to put a smile on my mum's face, even after being bed bound with MS for over 5 years I still hear them all having a laugh when they're helping her with personal care and looking after her generally. They "get" both of my parents and I can say without a doubt that I trust them wholeheartedly with the care that they provide. Even throughout the covid crisis too they have been super safe, extremely vigilant and very understanding. Their honesty is also unquestionable and they've always kept us in the loop, even if some conversations can be difficult. They don't skirt around the issue and will have a frank and open discussion. The carers working for Allcare rock!

the day, wash and cream body, change and wash bedding and clothes. I find my dad likes them and they always have time to have a chat with him. I highly recommend them.

and am only able to visit once weekly it gives me peace of mind to know that she is having a meal each day as she was forgetting to eat before the care went into her. All of the ladies that visit her are extremely professional and chat to her about everyday things they are all very caring and understanding of her needs, They contact me if there any problems or concerns and are always easy to talk too. I would certainly recommend this agency to anyone who wants to feel reassured that their family member or friend is having the best possible care and experience available. Thank you to each and every one of you.

treat all the family with understanding and respect and ensure their care is always the best by constantly updating their assessments. Having dealt with a range of care providers with other family members, I appreciate how lucky we are to have them for all our son's care. Thank you Allcare.

care but I didn’t have a lot of contact with them. However, in the 3 months since the terminal diagnosis, my aunt and I have got to know the carers well. They have all been very kind and professional with regards to Mum's care. They have also been a great support to my dad and other family members. I personally would like to thank Allcare and everyone who has looked after Mum over the past few years. Your kindness, professionalism and support has been really appreciated.

was anything else they could do. Thank you so much for taking the time to chat to me and lifting my spirits. Your care was much appreciated.

for me. I am quite a complex case, things change overnight sometimes, but this is dealt with straight away. I and my family have no issues with the care I receive. They stimulate me letting me know what's going on in the outside. I don't know what I would do without them.

The carers are professional, hardworking and friendly. They keep in regular contact with me and my husband to make us aware of any issues but use common sense and initiative to sort out most things. The administrative arrangements are consistently good; we know when and who is coming and on the odd occasion when things have had to be changed, we've been made aware. My mother in law has recently said 'I can't fault them - they're all lovely' and it's great to have the peace of mind that she's being cared for by such a good company.

for dinner.

The whole care provided between staff/management and service user is excellent, communication is good. Our mother can stay in her own home with the care and support of Allcare.

safe hands.
I believe that Allcare Shropshire managed to achieve this. I was able to discuss my parent needs to focus my visits to ensure that his needs were met. I found all the carers were friendly, trustworthy and professional. The supervisor kept me informed and updated on any issue/concerns that I had or needed to know about. Most of all Dad was happy with the care that he was receiving and enabled him to achieve his wish of remaining in his own home,

The difference was staggering, and is down to a combination of great personnel, fully motivated by good quality management..... it always made you smile when you'd hear the chatter and chuckles coming from the bathroom, as mum was being readied for bed, etc.

It was clear that the staff didn't just come into her house and do whatever they were told to do, but came in and did a full assessment of mum and her surroundings, feeding back if there were any areas of concern. Given that my brother and myself live more than two and a half hours away, it was such a comfort to know that she was in such caring and capable hands.

Thanks again.

John & Keith Lewis

needs in a way we never knew could be possible. Thank you so much! I have already recommended Allcare to another couple who also found them very helpful. We did have experience of another agency prior to Allcare and know how bad things can be so if you are fortunate to be in the area in which Allcare work, don't hesitate to contact them.