Axe Valley Home Care

We have found the ladies who work with mum to be kind and caring . Any problems they give one of us are ring and we always know we can contact the office and they are helpful . The ladies are punctual and are thorough with personal care.

The team are professional and supportive enabling my Mum to remain at home and feel well cared for. The staff build a relationship with Mum each time they attend so that she feels safe and happy with the visits and care received.

The carers from Axe Valley home care have never let us down. They try to arrive punctually and are kind and cheerful. They help my husband out of bed and take him into bathroom and help him to wash etc. They leave him in his comfortable chair and make his bed, usually leaving all tidy before they leave. We are both grateful for the service.

As a daughter, I can now relax knowing Mum is receiving excellent professional care and support.

Axe Valley Home Care have been looking after my 97-year-old mother for several months now, enabling her to continue to live in her own home, which is very important to her. We have been very pleased with the standard of care. The carers are considerate, gentle, kind and professional, and the office is well-run and efficient. I have been kept reliably informed of any issues or concerns that they might have about my mum and feel confident about leaving her in their care.

She was able to stay at home from full-time care for a much longer period because of their daily visits.

One particular carer is absolutely fabulous, another person leaves my husband's clothes in the bathroom and leaves the light on and I have to go around after he leaves to clean up.

I find the company very professionally run. The staff are very professional when carrying out their duties.

I would like to say how well my husband and I were cared for by Axe Valley Care. From the outset of our care, they were very understanding of our needs and went into detail about how best they could help us, which was reassuring. The Office staff were always friendly, helpful and ready to listen to any query we had, which they happily resolved. We could always contact them by telephone or e-mail, either of which they quickly responded to. The carers were very kind, caring, polite and very respectful of us both in our home. Each time they came to help us they checked to make sure we were happy with the care they had given us, always asking if there was anything else they could do to help. Overall we were extremely impressed with the care Axe Valley Care gave to us, it was always a pleasure to see the carers when they visited our home.

Thank you SO much Axe Valley staff.

I have found carers and staff have been very helpful and nothing is much bother. I would recommend them.

It's nice that mostly the same carers come providing continuous care and support as the routine is known.

Happy with carers - very polite and helpful, also we prefer the times that we are having now.

Outstanding - sympathetic, gentle and efficient. We have become good friends.

Excellent service with first-class care. All the carers are a delight, extremely reliable, polite and caring. My wife enjoys their morning visits and enjoys the social interaction. We were not using the full half hour of service, so they rang us to discuss how we could make better use of the time. It demonstrates that they really care about the service they offer. I have no hesitation in recommending them.

Very pleased with all the help from all the staff.

I have nothing but high praise for the whole team from Axe Valley Home Care who took over the care for my mum. All the staff went above and beyond their normal duties and were excellent. I cannot thank them enough.

All the carers that we have come every morning at 7:00 hours are very reliable, friendly, respects my husband's disabilities, punctual, couldn't be better.

The service is reliable and the person who helps us is a kind and caring lady. She is conscientious and always happy to assist in any way she can. I am very pleased to receive this support at home - it makes our lives much easier.

The carers look after me very well. They are kind and helpful. If I need anything extra they always oblige. I like to keep some independence and they allow this but soon notice if I get overtired. Although my husband is my carer he is not very fit himself and the carers are aware of this and help where necessary.