Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 57 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield Homecare provides high-quality home care for the elderly across Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please call us for more information.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Centric HomeCare

Person in charge

  • Sharon Puaar (Registered Manager)

Barnfield Homecare (Stratford & Tamworth) Reviews (57)

Total of 57, showing 41-57
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.939) out of 10, based on 37 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 57 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I used Barnfield Homecare after returning home from the hospital quite incapacitated.
Friendly, experienced carers who helped me as I needed them and stood back to let me gradually recover my independence.
The agency is approachable and efficient and their costs are competitive. The carers seem to
find them to be good employers, which impressed me.
I experienced just the care I needed and would certainly use Barnfield again.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Penny. We're glad you feel supported - our team will always be on hand to help you gain your independence back. We're so pleased that you're back on your feet, you've done amazingly! If there’s anything else that we can do to support you, then please let us know. Thank you again!

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Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly carers who treat my mum with respect and dignity. Nothing is too much trouble for them. They go above and beyond what they need to do and are part of the family. Mum is very fond of them all.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has provided care for my aged parents for a number of months. I have been impressed by the professionalism and genuine empathy of the care team who attend to my parents at home. Nothing is too much trouble and all tasks are carried out with a smile and a willingness to give their
best. The team are flexible and can react to a changing situation, with regard to health, on a daily basis. The medicine management is efficient and staff are knowledgeable and thorough with the administration of the prescribed drugs.
The addition of Barnfield staff as care providers has relieved the pressure and worry as a family, we have confidence in the integrity and ability of the team who are the caregivers.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Davina. We're extremely pleased that you feel our team is professional and empathetic. Our carers genuinely love what they do and really enjoy visiting your parents, so their smiles come naturally. We are happy to relieve any pressure, as we always want you to focus on being a family rather than worrying about the care side - we're here to do that and support you as and when needed. Thank you again, we really appreciate your kind words!

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Overall Experience  Overall Experience 5.0 out of 5

I organised the Barnfield Homecare support for my dear elderly cousin (who had a diagnosis of dementia).
During the initial assessment they were friendly and thorough, put my cousin and me at ease, and quickly built rapport and confidence by asking such good questions, sensitively and most importantly,
listening to the questions we had - giving such reassuringly clear explanations. Their flexibility and genuineness came through especially well.
In the conversations and meetings I had with Barnfield - it was clear they really do have a very person-centred approach. I have no hesitation in recommending them for serious consideration - if you - or a relative - have home care support needs in Stratford upon Avon.
They are local – ‘on the doorstep’ - a relatively small caregiver – with a big heart and a warm smile.
I felt confident I could trust Barnfield with my vulnerable elderly relative. The whole process was excellent from start to finish. Their rates were very fair too.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for all you have done in providing care for my father. Your responsiveness in escalating input as his needs changed was very much appreciated. All the carers were kind, considerate and compassionate. They were also invariably cheerful and professional. They and you made a very difficult
time much easier for us.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your lovely feedback, it's much appreciated. We always try to be as responsive as possible, as we understand that clients' needs change and we want to support them as best as we can. We will pass on your kind words to our carers - they really are great! If there’s anything else that we can support you with, then please let us know. Thank you again.

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Overall Experience  Overall Experience 4.0 out of 5

Barnfield Homecare is a breath of fresh air for me, I have recently changed to this company as I was not happy with the service my husband and I received from the company we were with before. The difference is unbelievable. Thank you so much, girls, you have made life worth living again.

Reply from Nisha Puaar, Recruitment and Marketing at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Madeline. Your feedback is much appreciated and is very touching. We're so pleased that our carers have made a difference and we will do all we can to support. I will share your kind words directly with the team. Thanks again!

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Overall Experience  Overall Experience 4.0 out of 5

Lovely, kind carers who looked after my partner very well. Everyone at Barnfield Homecare has been very helpful and made sure that we received the help we needed. It was particularly good to have consistency of carers, so we got to know them. It was lovely to hear them laughing along with my partner.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback. Our carers really enjoyed visiting your partner. It's great to hear that they were laughing together too, they built such a great relationship! We will pass on your kind words to the team, thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

Barnfield Care has been amazing with my dad after losing his wife, my mum, last year. They are caring and compassionate and keep us up to date with any issues, my dad who always seems to be in a better frame of mind after a visit.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Mark. We are pleased that Dad is in a better frame of mind when our carers visit, as this is that we always aim to achieve. Thanks again, we appreciate your feedback!

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Overall Experience  Overall Experience 5.0 out of 5

Great service, professional and caring, all queries dealt with quickly and efficiently and the team on the ground are respectful and caring, my father-in-law is in a better frame of mind after a visit.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review. We are pleased that you felt that any queries were dealt with quickly, as we always strive to ensure that our client is cared for to the highest standard, and family members are happy with the service provided. And to hear that your father-in-law is in a better frame of mind after each visit is amazing, this is what we always aim to achieve. Thank you again and take care.

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Overall Experience  Overall Experience 5.0 out of 5

What a lucky find! From our first meeting, it was obvious that Barnfield is very professional and client orientated. Our wishes and needs were carefully considered and the package put together was exactly what my husband and I both want at the moment. We have been told that should we need more care
in the future, it will be available. Our carer is doing an amazing job, his colleague who stands in for him is also very good. They are both respectful, kind and chatty.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your lovely feedback, Mary! We are so pleased that you find Barnfield client orientated, as we always strive to put our client's first. We're also pleased that you found us and that we were able to support your husband. Our carers really enjoy visiting him and they have a lovely relationship. We will pass on your kind words. If there’s anything else that we can do to support you, then please let us know. Thank you again!

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Overall Experience  Overall Experience 5.0 out of 5

First-class.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your feedback Mr Lowe, it's much appreciated. If there’s anything else that we can do to support you, then please let us know. Thanks again.

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Overall Experience  Overall Experience 4.0 out of 5

Pleasant and satisfactory.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback! If there’s anything else that we can do to support you, then please let us know.

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Overall Experience  Overall Experience 5.0 out of 5

I have 2 male carers one stays overnight which allows my wife to go to our son's for one day respite. The other comes the other days and stays to dress me and get me ready for the day and pm to get me ready for bed not to go to bed my wife and I do that later. Both carers are very good.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your great feedback, it’s much appreciated. We're so pleased that you feel our carers are very good - they have built a great relationship with you and are happy to help! Thanks again.

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Overall Experience  Overall Experience 4.0 out of 5

The regular carers provide a 1st class service to my father (96) he relies on them 100%.
However, a fact sheet would be helpful, so this can be given to the non-regular carers so they are fully aware of his daily needs and routine, i.e medication, variety of food etc. There is currently no regular
feedback system in place for me to see how if there are any immediate further needs and updates on his well-being.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive feedback. We're pleased that our care is considered to be 1st class, as we strive to provide high-quality care to your father, and many others in the community too! In regards to the care plan/fact sheet, we now have a folder in your father's home which includes all of the relevant information to support. To help further, we are actually implementing a new system where you can view carer notes once they have visited your father, so you can check in on his well-being almost instantly. We hope this helps and we will keep you updated on the progress. Thanks again for your feedback!

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Overall Experience  Overall Experience 4.0 out of 5

On the whole, Barnfield was efficient. They were particularly helpful when we needed a carer urgently at very short notice. One thing that could have been improved was the cover for the existing live-in carer, this seemed to be quite unreliable and we always had to chase for this. This aside I would
be happy to recommend them, and they were far cheaper than some other local providers.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive review, Des. We are so pleased that you find Barnfield efficient and that you would recommend us. We are happy to support you as much as we can, so please let us know if there’s anything else that we can do to help. With the live-in cover, we tried our best in such short notice, however, I'm glad it got sorted in the end. Thanks again and speak soon!

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Overall Experience  Overall Experience 5.0 out of 5

Good standard of care. Polite, friendly and approachable staff. Having these carers visit my mum while I was shielding and therefore unable to visit was invaluable. The care plans are written clearly and allow relatives to read how the care is going.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback Carol. We’re happy to support you during these challenging times and we’re pleased that you found the care plan easy to follow. Our carers really enjoy visiting Mum and they have built a great relationship. If there’s anything else we can do to support you, please let us know. Thanks again!

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Overall Experience  Overall Experience 4.0 out of 5

My father who is ninety-five this April has been a client of Barnfield HomeCare for nearly two years. At first, he was not keen to accept any personal care as he thought he could manage. He has two different girls who visit three times a week, he admits that he looks forward to the visits and enjoys
the company and care that the carers provide. He tells me that they are friendly, kind and willing to help out with most things, this also helps my mother who is ninety-two and in poor health. So from being very reluctant to accept any help, my father may well increase his care visits.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback Dawne, it’s really appreciated. We understand that it can be difficult for parents to accept care at first, but I’m glad that our carers have done all they can to make your father feel at ease. It’s so lovely to hear that he looks forward to his visits now too! We are happy to support as much as we can, so please let us know if there’s anything else that we can do. Thanks again and we look forward to wishing your father a happy birthday.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (201 Excellents x 5) + (13 Goods x 4) ) ÷ 214 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (6)

Sharon

Sharon Puaar

Job Title: Co-owner & Registered Manager

Joined: 2020

With over 15 years of hands-on experience in the care sector and an NVQ Level 5 in Health and Social Care, I’m passionate about delivering safe, high-quality, and truly person-centred care. I take the time to visit each client and their family personally, to understand their individual needs, preferences, and routine, because no two people are the same, and neither is the care they receive.


From our very first meeting, your loved one’s well being becomes my priority. I work closely with families to create care plans that are tailored, reflect individual preferences, and remain flexible, ensuring the support we provide fits naturally into their lives and brings real peace of mind.


As a family-run business, we care deeply about the people we support, and that family feeling is at the heart of everything we do. If you’d like to talk through how we can help, I’d be more than happy to chat with you at any time.

Jas

Jas Puaar

Job Title: Co-Owner & Nominated Individual

Joined: 2020

As Co-Owner and Nominated Individual at Barnfield Homecare, I focus on ensuring our care services are delivered to the highest standard, while also overseeing our financial and operational performance. Since taking on the business in 2020 with my wife Sharon, I’ve been proud to be part of its journey as a trusted, family-run provider.


With a background in business and project management, I manage the finance side of the company and support the team in delivering care that’s both person-centred and sustainable. I’m passionate about building a strong, supportive culture for both our clients and our staff.


Seeing Barnfield Homecare grow, improve its CQC rating, and successfully rebrand has been incredibly rewarding. But more than anything, I’m committed to making sure we continue to serve our community with compassion, integrity, and professionalism.

Gail

Gail French

Job Title: Registered Manager

Joined: 2022

I've had the privilege of working in the care sector for the past 34 years. Working my way up from a carer to a Registered Manager, I've gained hands-on experience every step of the way. I believe great care starts with a strong team, and I’m committed to supporting our carers so they can provide the highest quality care to those who need it.


Our clients are always at the heart of everything we do. We go above and beyond to deliver high-quality, person-centred care that meets their individual needs, ensuring they feel valued, respected, and supported. For me, it’s not just a job, it’s about making a real difference in people’s lives every day.

Nisha

Nisha Puaar

Job Title: Recruitment, Marketing & Strategy

Joined: 2020

I lead our recruitment efforts to ensure we attract and retain compassionate, skilled caregivers who reflect our values and high standards of care. Finding the right people is essential, as it's our team that truly makes the difference in the lives of those we support.


With a background in award-winning marketing agencies, I also oversee our marketing strategy, helping us connect with families looking for trusted home care. My aim is to ensure people understand who we are and what we stand for.


I'm proud to be part of a growing team that genuinely makes a difference in people’s lives, and I’m always on the lookout for kind, dedicated individuals who want to help us provide high-quality care across Warwickshire. Get in touch!

Kieran

Kieran Puaar

Job Title: Care Coordinator - Stratford branch

Joined: 2020

For the past 5 years, I've been a dedicated member of the Barnfield Homecare team. As a Care Coordinator, I not only schedule client visits but also manage our company systems. I'm passionate about providing excellent care and supporting our community.


My role focuses on ensuring all clients receive the care they need while building strong relationships with both our carers and their families. Ultimately, I strive to create a supportive and positive environment for everyone involved.

Rebecca

Rebecca Sheppard

Job Title: Care Coordinator - Tamworth branch

I have worked in the health and social care sector for 14 years, with hands-on experience in care, office-based roles, and 24-hour care facilities. In May 2023, I joined Barnfield Homecare as the Care Coordinator for our Tamworth branch.


I have a particular passion for supporting individuals with complex care needs and dementia, and I find it incredibly rewarding to make a difference in people's lives through compassionate, well-organised care.


My focus is on enabling clients of all care needs to remain safely and comfortably in their own homes. I carry out regular visits to complete assessments and reviews, working closely with families and other agencies to ensure each care plan remains responsive and person-centred.


I manage the rota to make sure all visits are covered reliably and any last-minute changes are handled smoothly. Alongside this, I carry out regular spot checks and staff meetings to support our team and maintain the high standards of care we are proud to provide.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barnfield Homecare (Stratford & Tamworth) to verify any information. View our terms and conditions. Barnfield Homecare (Stratford & Tamworth) has an Enhanced Service - more info.