Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 54 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield Homecare provides high-quality home care for the elderly across Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

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Care Provided by Barnfield Homecare (Stratford & Tamworth)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Centric HomeCare
  • Person in charge
  • Sharon Puaar (Registered Manager)

Funding & Fees Guide for Barnfield Homecare (Stratford & Tamworth)

  • Prices

  • Please call us for more information.

Barnfield Homecare (Stratford & Tamworth) Reviews (54)

Total of 54, showing 21-40
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.937) out of 10, based on 38 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 54 reviews.

Overall Experience

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Date Published

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Review from Jude D (Daughter of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Care have been helping my mother each morning and evening for over a month now. The staff have shown such kindness and care and are totally professional. They engage with my mum and have made a real effort to get to know her, and they are observant of any changes and they inform my dad if
he needs to mention something to the district nurses. I cannot recommend Barnfield highly enough.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking time to review Barnfield Homecare. We are grateful for the lovely review and we appreciate your feedback. It is a pleasure to support your Mum and Dad to allow them to be together at home. They are so great together. Thank you.


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Review from S W (Daughter-in-law of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication is excellent, from messages and phone calls from carers and management to comprehensive notes left for our review. Great attention to detail, especially checking medications and recommending samples when infections are suspected. All carers have been very attentive and go the extra mile
to make sure my mother-in-law is cared for and happy. Highly recommend.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to review our service. We are pleased that you are happy with the service. Our values are - compassion, trust, transparency and communication and it's good to know that the carers can put these into practice in the care that they provide for your mother-in-law. Thank you.


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Review from Steve W (Son of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved to Barnfield Homecare and are absolutely delighted with the quality of care, communication and overall management. All carers are genuine and hard-working and are happy to go the extra mile. We are kept up to date immediately if there is a problem and they all have a pro-active approach
to maintaining and improving the quality of life for my disabled mother.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely review. I am pleased that you are happy with the move to Barnfield Homecare. We have an excellent group of carers that are happy to go above and beyond to deliver person-centred care whilst promoting independence where possible to improve the quality of life for your mum. Thank you.


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Review from J W (Daughter of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been instrumental in providing long-term and end-of-life care to my mother, who’d had a rare, complex and entirely debilitating illness. During Covid, they managed to keep our support bubble safe and tight. They have also showed understanding of my mum’s needs and endeavoured
to provide experienced and suitable carers when she really needed them.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind words. It was a pleasure looking after your mother, working in partnership with all relevant individuals to understand her condition and how best to manage it.


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Review from D H (Client) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Barnfield Homecare since 11th April 2023.
The client has had excellent care from all the staff.
They support my wife as well, it gives my wife a break.
All staff are very pleasant, and work hard.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review, we are pleased that you are happy with the carers and that they are able to support you and your wife with your care needs.
Thank you.


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Review from J B (Client) assisted by family/friend published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are delighted with the service we have received from Barnfield Homecare. The carers are helpful, kind and polite. Initially, there were a few problems with my catheter (and setting up the night bag) but these are all now sorted. We would be happy to recommend Barnfield to new clients.
For reasons
already explained, we are quite anxious to switch to a later evening time slot as soon as an opportunity allows.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review, we are happy that you are delighted with the service.


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Review from Shirley C (Client) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with the excellent service supplied by Barnfield.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. Your feedback is very important to everyone at Barnfield Homecare, for the members of the care management team and our carers.
Thank you.


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Review from Sheila W (Client) assisted by family/friend published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always treated with dignity and respect. The level of help I receive is very good and my needs are always catered for.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. I am pleased that the carers show dignity and respect when providing care and support and they are meeting your needs. Thank you.


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Review from George P (Client) assisted by family/friend published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and caring in a friendly way while dealing with clients, who can be quite difficult. Carer has a listening ear and observant eyes which makes for a good relationship. Barnfield care is a truly caring care agency, not only for the client but for the whole family.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive review. We are pleased that you are happy with the care and it is a pleasure supporting your husband and you. Thank you for trusting Barnfield Homecare with your support needs. We are delighted to help. Thank you again.


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Review from J W (Son of Client) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the service received for my mom. The only thing that did stand out was when mom had single caregivers the time would clash, as in time for meals we one incident where one carer came in for dinner and the t-time carer came in as the dinner time carer left

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. I am pleased that you were happy with care your mum received from Barnfield Homecare. We have noted your feedback as we always aim to improve our service. Thank you


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Review from G L (Client) assisted by family/friend published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care we're having from Barnfield Homecare, the carers are very efficient and caring, and as we say we are more than satisfied.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for leaving a fantastic review and recommendation. We are very pleased that you are happy with the service received from Barnfield Homecare. We appreciate your feedback and will pass it on to the team. Thank you again.


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Review from Suzanne E (Daughter of Client) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has mixed dementia and lives with her husband who is unsupportive and does not care for her. We brought in Barnfield Homecare in June 2023 after being referred by the Social Services safeguarding team and it was the best thing that could have happened for my mum.
The care coordinator has gone
over and above every step of the way. She has communicated amazingly well with me and kept me up to date with any issues that needed to be resolved. She has liaised with other agencies including Social Services to ensure my mum is safe and as well cared for as possible.
The carers are, without exception, wonderfully patient and make my mum feel valued as a person and ensure her wishes are catered to. They guide her to make her own choices enabling her to be as independent as possible and maintaining her dignity.
She thinks of the carers as her friends who pop around.
I cannot recommend Barnfield Homecare highly enough. They care for my mum as a person and not just a client.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review. We are pleased that our team are able to support your mother to be at home. Recognition is always much appreciated and we will pass this on to the team.


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Review from Eileen Y (Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All are satisfactory at the moment but would like earlier calls if possible. Any concerns raised have been dealt with in the correct way and has been given feedback in response to any concerns I have had.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. We're pleased that you feel everything raised has been dealt with appropriately. We always encourage our clients to communicate any concerns, so we can resolve them promptly together. Our aim is to ensure you are happy. Thanks again!


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Review from J S (Son of Client) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short stay in hospital and three weeks in a care home (which Mum did not like), we contacted Barnfield Homecare to arrange live-in care. This has been excellent and the best care we could get for Mum. An excellent service and I can’t thank them enough.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review. We are so happy to support your mum so she can stay in the comfort of her own home. Please let us know if there’s anything else that we can help with. Thanks again!


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Review from Christopher C (Son of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I wanted our dad to spend his last few weeks in his own home with his faithful dog beside him. After doing some research we chose Barnfield Homecare to make that happen for us. Our Dad received 24/7 coverage via a live-in carer with support from other carers and nurses. Our dad's health
quickly deteriorated and the care team were fast to respond to the changes to ensure Dad did not suffer. My sister and I have no hesitation in recommending Barnfield Homecare.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback, Chris, it’s much appreciated. We were so happy to support your dad and enable him to be at home with his dog during his last few weeks - we know she meant the world to him. Take care and please reach out if there's anything else we can help with. Many thanks.


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Review from Penny M (Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Barnfield Homecare after returning home from the hospital quite incapacitated.
Friendly, experienced carers who helped me as I needed them and stood back to let me gradually recover my independence.
The agency is approachable and efficient and their costs are competitive. The carers seem to
find them to be good employers, which impressed me.
I experienced just the care I needed and would certainly use Barnfield again.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Penny. We're glad you feel supported - our team will always be on hand to help you gain your independence back. We're so pleased that you're back on your feet, you've done amazingly! If there’s anything else that we can do to support you, then please let us know. Thank you again!


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Review from Michelle G (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly carers who treat my mum with respect and dignity. Nothing is too much trouble for them. They go above and beyond what they need to do and are part of the family. Mum is very fond of them all.

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Review from Davina R (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has provided care for my aged parents for a number of months. I have been impressed by the professionalism and genuine empathy of the care team who attend to my parents at home. Nothing is too much trouble and all tasks are carried out with a smile and a willingness to give their
best. The team are flexible and can react to a changing situation, with regard to health, on a daily basis. The medicine management is efficient and staff are knowledgeable and thorough with the administration of the prescribed drugs.
The addition of Barnfield staff as care providers has relieved the pressure and worry as a family, we have confidence in the integrity and ability of the team who are the caregivers.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Davina. We're extremely pleased that you feel our team is professional and empathetic. Our carers genuinely love what they do and really enjoy visiting your parents, so their smiles come naturally. We are happy to relieve any pressure, as we always want you to focus on being a family rather than worrying about the care side - we're here to do that and support you as and when needed. Thank you again, we really appreciate your kind words!


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Review from Paul M (Cousin of Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I organised the Barnfield Homecare support for my dear elderly cousin (who had a diagnosis of dementia).
During the initial assessment they were friendly and thorough, put my cousin and me at ease, and quickly built rapport and confidence by asking such good questions, sensitively and most importantly,
listening to the questions we had - giving such reassuringly clear explanations. Their flexibility and genuineness came through especially well.
In the conversations and meetings I had with Barnfield - it was clear they really do have a very person-centred approach. I have no hesitation in recommending them for serious consideration - if you - or a relative - have home care support needs in Stratford upon Avon.
They are local – ‘on the doorstep’ - a relatively small caregiver – with a big heart and a warm smile.
I felt confident I could trust Barnfield with my vulnerable elderly relative. The whole process was excellent from start to finish. Their rates were very fair too.

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Review from K B (Daughter of Client) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for all you have done in providing care for my father. Your responsiveness in escalating input as his needs changed was very much appreciated. All the carers were kind, considerate and compassionate. They were also invariably cheerful and professional. They and you made a very difficult
time much easier for us.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your lovely feedback, it's much appreciated. We always try to be as responsive as possible, as we understand that clients' needs change and we want to support them as best as we can. We will pass on your kind words to our carers - they really are great! If there’s anything else that we can support you with, then please let us know. Thank you again.


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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (208 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 221 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 38 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (5)

Sharon

Sharon Puaar

Job Title: Co-owner & Registered Manager

Joined: 2020

With over 15 years of hands-on experience in the care sector and an NVQ Level 5 in Health and Social Care, I’m passionate about delivering safe, high-quality, and truly person-centred care. I take the time to visit each client and their family personally, to understand their individual needs, preferences, and routine, because no two people are the same, and neither is the care they receive.


From our very first meeting, your loved one’s well being becomes my priority. I work closely with families to create care plans that are tailored, reflect individual preferences, and remain flexible, ensuring the support we provide fits naturally into their lives and brings real peace of mind.


As a family-run business, we care deeply about the people we support, and that family feeling is at the heart of everything we do. If you’d like to talk through how we can help, I’d be more than happy to chat with you at any time.


Jas

Jas Puaar

Job Title: Co-Owner & Nominated Individual

Joined: 2020

As Co-Owner and Nominated Individual at Barnfield Homecare, I focus on ensuring our care services are delivered to the highest standard, while also overseeing our financial and operational performance. Since taking on the business in 2020 with my wife Sharon, I’ve been proud to be part of its journey as a trusted, family-run provider.


With a background in business and project management, I manage the finance side of the company and support the team in delivering care that’s both person-centred and sustainable. I’m passionate about building a strong, supportive culture for both our clients and our staff.


Seeing Barnfield Homecare grow, improve its CQC rating, and successfully rebrand has been incredibly rewarding. But more than anything, I’m committed to making sure we continue to serve our community with compassion, integrity, and professionalism.


Gail

Gail French

Job Title: Registered Manager

Joined: 2022

I've had the privilege of working in the care sector for the past 34 years. Working my way up from a carer to a Registered Manager, I've gained hands-on experience every step of the way. I believe great care starts with a strong team, and I’m committed to supporting our carers so they can provide the highest quality care to those who need it.


Our clients are always at the heart of everything we do. We go above and beyond to deliver high-quality, person-centred care that meets their individual needs, ensuring they feel valued, respected, and supported. For me, it’s not just a job, it’s about making a real difference in people’s lives every day.


Nisha

Nisha Puaar

Job Title: Recruitment, Marketing & Strategy

Joined: 2020

I lead our recruitment efforts to ensure we attract and retain compassionate, skilled caregivers who reflect our values and high standards of care. Finding the right people is essential, as it's our team that truly makes the difference in the lives of those we support.


With a background in award-winning marketing agencies, I also oversee our marketing strategy, helping us connect with families looking for trusted home care. My aim is to ensure people understand who we are and what we stand for.


I'm proud to be part of a growing team that genuinely makes a difference in people’s lives, and I’m always on the lookout for kind, dedicated individuals who want to help us provide high-quality care across Warwickshire. Get in touch!


Kieran

Kieran Puaar

Job Title: Care Coordinator - Stratford branch

Joined: 2020

For the past 5 years, I've been a dedicated member of the Barnfield Homecare team. As a Care Coordinator, I not only schedule client visits but also manage our company systems. I'm passionate about providing excellent care and supporting our community.


My role focuses on ensuring all clients receive the care they need while building strong relationships with both our carers and their families. Ultimately, I strive to create a supportive and positive environment for everyone involved.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barnfield Homecare (Stratford & Tamworth) to verify any information. View our terms and conditions. Barnfield Homecare (Stratford & Tamworth) has a Platinum Service – more info.