Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire

Consistent, friendly and practical care has been provided for my Mum 5 days a week (providing a hot lunch, and leaving a sandwich tea, and ensuring she has taken her daily medication). This enables Mum to be well-fed, and ensures she has daily contact during the week. Mum is guaranteed one of three carers, which provides continuity for her and she feels she has her own 'care team'. The arrangement has been well-organised by Bluebird.

My dad seems really happy with the care he is receiving. I have met a couple of carers and they both seem lovely and my dad seems very happy with them. My dad seems a lot more settled since the carers have been going.

Great service.

Bluebirds cared for my dad a few years ago and more recently my mum. The quality of the care has been wonderful. The carers have always been professional but very friendly and cheerful, providing companionship aswell as practical help which has been invaluable during difficult times for our family. Communication has also been good and any queries have been answered quickly. It's been great to have access to the carers' notes from each visit through the portal. They have quite simply been a lifeline for our family.

Very very happy with the morning visits to my Mum to help her get ready for the day. All the ladies are lovely. My Mum is so grateful and really enjoys their company. It's such a relief for myself and my siblings as we don't live near.

I have nothing but praise and appreciation for Bluebird Care. They have been honest and committed, with a team that has shown compassion and empathy towards my mum, treating her with the care and respect that highlights the high standards that the company delivers in actions, not just hollow, salesmanship words. The management has been very patient and understanding when finances were being sorted, indicating a company that is delivering with care being the driving force. I would recommend the company to anyone who wants the reassurance that their loved ones are in safe and trusting hands and the fact that my mum felt she was being supported by friends, not just carers, shows the person-centred approach practised by the team. I am indebted to the company for giving my mum the best care possible for her physical and mental well-being.

I have been incredibly impressed by the support my father and I have received from Bluebird Care. I live 200 miles away and to have someone who is so focused and attentive to my father’s care needs gives me such peace of mind. Nothing is too much trouble. The quality of communication is excellent and it’s obvious that supporting vulnerable older adults is not just a job for staff - more their personal calling in life. I am very appreciative of the 5-star service my father is receiving. I believe the carer treats my father as he would his own. Truly amazing. I cannot thank Bluebird Care enough.

Thank you Bluebird - keep up the great work.

Came highly recommended and let us down at every opportunity, from not being able to gain access to the house through an unlocked door to missing out shower calls on 3 separate occasions, massively overpriced for the standard of care that is provided, would not recommend!

Nothing is too much trouble, always helpful and professional in their work.

Very professional but also with the emphasis on care.

All the carers who attend to me are very professional and interested in all patients they care for.

A dependable, sympathetic and well-organised service provided with a smile. If Bluebird Care says it will do something it does! The quality of the carers provided is high and I would recommend Bluebird Care to any elderly people (in particular) requiring help and care.

All very satisfactory and no cause for complaint.

Well done Bluebird.

Very happy with the care service. Any concerns or alteration happily and readily addressed.

So many thanks Bluebird.

On the whole, I find the carers very helpful and friendly.

After my spell in hospital, we enlisted your company to ease my workload by providing care first thing in the morning. The carer tends to my wife (who is disabled) by giving her a body wash, hair washed, dress and the gives her breakfast. She will then perform other tasks as required with her time slot. We find the carers are cheerful and happy, and we have no complaints whatsoever.

I have used Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire services many times since February 2013. I live alone and experience low blood pressure at times, so need assistance for many tasks. My Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire carer escorts me to all medical appointments. We also go shopping for basic goods and anything else I may need. As well as this, my carer and I have long walks and talk all the time. All this removes most of the demands on my family.