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Brancaster Homecare

79 Highgate, Kendal LA9 4ED
Brancaster Homecare Logo
Brancaster Homecare logo
Brancaster Homecare, Kendal
Brancaster Homecare, Kendal
Brancaster Homecare, Kendal

Brancaster Homecare Limited is a distinguished provider of bespoke home care services in the local community. Renowned for its compassionate and highly skilled team, the agency is committed to enabling clients to live independently and with dignity in the comfort of their own homes.

The team delivers a comprehensive range of personalised support, including expert domiciliary care, complex live-in assistance, and specialised companionship. Every care plan is meticulously crafted following an...  

Care Provided by Brancaster Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27.50 - £38.70
  • Weekly Live-in Care Fees: £950 - £1,550
  • 30 Minute Visiting Care Fees: £20.75 - £27.50
Give us a call if you want to Taylor the POC according to your need. We are taking new clients 16.09.2025.
1. Homecare.
2. Night Care.
3. Complex care.

4. Live-In-Care - active 15% discount.

The price(s) shown are provided by the agency. Contact Brancaster Homecare for full pricing details and T&Cs.

Contact Brancaster Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Brancaster Homecare Limited
  • Private Owned

Person in charge

  • Christine Howard & Muhammad Khan (Registered Care Manager & Managing Director)

Brancaster Homecare Reviews (26)

9.9

Brancaster Homecare has a Review Score of 9.9 (9.858) out of 10, based on 26 reviews in the last 2 years. Over all time Brancaster Homecare has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from L H (Wife of Client) published on 1 June 2026 Submitted via Postal Card
Overall Experience

Great service provided by this company, the team show great care and kindness when looking after my husband and are always gentle with him. We obviously have favourites and in particular Justin & Yashib our dream team!

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your lovely feedback. We are delighted to hear that you are pleased with the care and support provided by our team. We truly value your comments and will ensure your appreciation is shared with the team, who will be encouraged by your kind words.

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Review from N R (Son of Client) published on 1 June 2026 Submitted via Postal Card
Overall Experience
Brancaster team have been absolutely amazing. The team has been very professional and caring. The carers are amazing. They do an outstanding job. The have genuine passion for my dads day to day care. They are gentle with dad and always make dad feel comfortable and safe. Nothing is to much trouble.

The office team have great communication skills and always keep me up to date.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your heartfelt review. We are truly touched by your kind words and delighted to know that our team has made such a positive difference. Building trusting relationships and providing care with kindness, respect, and compassion is at the centre of everything we do. It is especially...  

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Review from Sunita P (Daughter-in-law of Client) published on 1 June 2026 Submitted via Postal Card
Overall Experience

Your staff is very caring and supported: They care my mother in law very dignify manner. I wish them all the best and exellent service.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your kind feedback. We are delighted to hear that you have had a positive experience with our service. Treating people with dignity, respect, and compassion is at the heart of everything we do, and it is rewarding to know that our team's efforts are appreciated. Your comments will be...  

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Review from Carol Ann A (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience
Although the Team only cared for Dad over a short time, the staff were very professional, caring and kind. They arrived on time and were very thorough and courteous.

Thank you for your invaluable services at a very difficult time as a family.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for taking the time to share your feedback and kind words. We truly appreciate it during what we understand was a very difficult time for you and your family.

It means a great deal to our team to know that the care, compassion, and support provided to your Dad made a positive...  

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Review from S G (Daughter of Client) published on 21 May 2026 Submitted via Postal Card
Overall Experience
Staff are friendly, approachable and helpful.

We have found the service that Brancaster Homecare provide to be very good.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you very much for your kind feedback. We are pleased to hear that you are happy with the care and support provided by Brancaster Homecare. Your comments will be shared with the team and are greatly appreciated.

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Review from Diane L (Wife of Client) published on 8 April 2026 Submitted via Website
Overall Experience
I have found the care amazing. The respect & care for my husband is a lovely thing to see & hear. I didn't expect anything as good as this after witnessing other carers who looked after my friend, they couldn't wait to get in & out.

These guys just take their time & are never rushing to get done & out of the door, they actually brighten my day & all of them are so pleasant & there is a particular one who makes me laugh & smile so much!!!

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us. We're delighted to hear that you're happy with the care provided to your husband and that our team has made a positive difference to your day.

Your feedback will be shared with the team-they will be very encouraged to know their efforts are appreciated.

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Review from Barbara W (Client / Service User) published on 11 March 2026 Submitted via Website
Overall Experience

I would like to say that I am very happy with the service that is provided to me by all the carers that come to care for me three times a day every day and they are all very pleasant and helpful during their visits to my home.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your kind feedback. We are delighted to hear that you are happy with the service and the support provided by our carers. Your appreciation means a great deal to the team, and we are pleased to be able to assist you each day.

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Review from B J (Client / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience
Since first meeting the carers I found them very friendly and they put me at ease.
They make themselves known when they arrive and always say thank you when leaving.
As time has gone on I find them very good workers. They work well together and always try to make me comfortable.

When seeing to my care they always ask if I have any pain and if I do they try to work round it.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your lovely feedback. We are very pleased to hear that our carers have made you feel comfortable and supported. Your kind words will mean a lot to the team, and we truly appreciate you taking the time to share your experience.

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Review from Val C (Daughter of Client) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Fantastic care and lovely kind carers for my dad as he returned home from hospital with terminal cancer. Great help and support for the family. Thank you

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you very much for your kind words. We are grateful to have been able to support your dad and your family during such an important time. Your appreciation means a lot to our team.

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Review from J T (Client / Service User) published on 24 February 2026 Submitted via Postal Card
Overall Experience

The carers are very good, always check I don't need anything before they god and make sure I've got everything. Always cheerful and helpful.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your kind feedback. We're really pleased to hear that you're happy with the service provided by our carers. Your comments mean a lot to the team, and we will be sure to share this with them.

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Review from Lesley M (Daughter of Client) published on 26 January 2026 Submitted via Website
Overall Experience

Very happy with Brancaster HomeCare Company, they keep you informed who the carer is who will be visiting. Try and keep a consistent carer so they get to know the client. We had Martha who night sit with my mom Hilda for 6 weeks and she was really lovely, so caring and thoughtful. Only had my mom's best interest at heart, nothing was too much trouble. Excellent carer!

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you, Lesley, for your kind words. We're delighted to hear about your positive experience and that Martha was able to provide such caring and thoughtful support to your mum, Hilda. Your feedback means a great deal to us and will be shared with our team.

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Review from V D (Client / Service User) published on 14 January 2026 Submitted via Website
Overall Experience

Excellent service by all carers. They were all so pleasant and respectful of both myself and my home. Nothing was too much trouble and they followed my directions in caring for me. They were very encouraging in my recovery and helped me to achieve my goal of independence. I would like to thank them all so much and would not hesitate to recommend them.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Dear V.D,

We appreciate you sharing your positive experience. We are delighted to hear that you felt supported, respected, and encouraged throughout your care. Supporting individuals to regain confidence and work towards independence is a key focus of our service, and it is rewarding to know this...  

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Review from Denise E (Wife of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

We were very grateful for the outstanding level of care that my husband received near the end of his life. Every member of staff were professional and we appreciated the regular communication, with photos, about who was coming.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Dear Denise,

Thank you for taking the time to share your feedback. We are truly grateful for your kind words and are honoured to have supported your husband during such an important time. Providing compassionate, professional care and maintaining clear communication with families is something we...  

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Review from Miriam M (Sister of Client) published on 16 December 2025 Submitted via Website
Overall Experience

I would like to sincerely thank your wonderful staff for all the help, support, genuine care and compassion that they showed to me, my family and especially to my brother during the last few days of his life. Both Naz and Arif were just such beautiful kind souls and I will always remember this. I cannot describe well enough just how grateful we are for your calm, professional and wonderful prescence during that difficult time.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Dear Miriam,
Thank you so much for your incredibly kind words. We are deeply moved by your feedback. It was a privilege to support your brother and your family during such a difficult time. We are so glad that Naz and Arif could provide the compassion and calm that meant so much to you.

Thank you for trusting us. Your gratitude will be shared with the whole team

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Review from Lynn S (Wife of Client) published on 12 December 2025 Submitted via Website
Overall Experience

Very friendly staff carers. They always care very professionally, with compassion.We are happy with the service and think it excellent. The Home was not known to us before my husband went into the hospital.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Dear Lynn,

Thank you so much for taking the time to share your positive experience with our team. We are truly grateful for your kind words and delighted to hear that you feel well supported and cared for. It means a great deal to us that you've found our staff to be friendly, professional, and...  

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Review from D W (Husband of Client) published on 2 December 2025 Submitted via Website
Overall Experience

Thank you to Muhammad,Martha,Naz and Arif for your care has nothing been outstanding the help given to my wife has been nothing but exceptional you all have given her nothing care compassion and. dignity you all have gone above and beyond once again thank you so much .

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for taking the time to share your kind words about Muhammad, Martha, Naz, and Arif. We were deeply moved to read your review, and we are so grateful to know that the care provided to your wife was experienced as exceptional, compassionate, and dignified.

It means a great deal to...  

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Review from K C (Daughter of Client) published on 27 November 2025 Submitted via Website
Overall Experience
We have a dedicated team from Brancaster looking after my loved ones .it is pleasure to see the bonds that has developed between them all.. Nothing is too much trouble, the professional carers welcome advice and support from our family, but equally they provide reassurance and support to us as well as our loved ones
Everyone has worked/ works together to provide support and care that improves their wellbeing and it is evident. A trip out with Harris has seen an improvement in my dad's wellbeing !

The standard of care and the genuine compassion is outstanding.Brancaster care staff allows me to leave my parents for the rest of the day knowing my loved ones are in the best hands and properly cared for. It's priceless and the quality of care is high. The high standards start at the top, the owner/manager is highly professional,kind & accessible. His standard of care is what his staff deliver. Really cannot recommend them all enough. Kind, caring and genuine

Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for this incredibly heartfelt and generous review. We are deeply touched by your kind words. Our team strives to build genuine partnerships with the families we serve, and to hear that you feel supported, listened to, and able to trust us with your loved ones is the ultimate...  

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Review from Jennifer H (Wife of Client) published on 27 November 2025 Submitted via Postal Card
Overall Experience
We are so pleased with the care and friendliness of the young carers that come to us. We cannot put into words the affection and gratitude we feel for them.

They carry out their duties without any bother or complaint. I wish I knew more people like them.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for taking the time to leave such a heartfelt and wonderful review. Reading your words truly means the world to us and our entire team.

We are delighted to hear that you are so pleased with the care and friendliness provided by our carers. Your comment about their dedication and...  

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Review from Michelle S (Daughter of Client) published on 27 November 2025 Submitted via Website
Overall Experience
The care given and respect shown to my parents is truly exceptional.
The service given aims to not just to provide care but to also increase the quality of life of its service user.
As a family we feel so supported and listened to.
Behind the scenes the management work so efficiently and tirelessly to ensure that my parents feel safe, comfortable and happy
I would have no hesitation in recommending this wonderful company.

Thank you so much

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you from the bottom of our hearts for this incredibly moving feedback. We are all so touched by your kind words. Knowing that we are making a positive impact on your parents' lives and supporting your family is the greatest reward. We are truly privileged to care for them.
Your recommendation means the world to us.
Best wishes,

Muhammad Khan

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Review from Paul M (Son of Client) published on 30 October 2025 Submitted via Postal Card
Overall Experience
Overall my mums care experience is good/very good. Experienced, long serving staff are excellent.

Some new members of staff would benefit from further training/shadowing experience as some have struggled with my mums requirements. Our relationship with management team is generally very positive.

Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Dear Paul,

Thank you for your thoughtful review and for acknowledging the excellent care provided by our experienced, long-serving staff. We are very proud of our team and will be sure to share your positive comments with them. We also sincerely thank you for your constructive feedback regarding...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 August 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Monday 15 Sep 2025We are proud to have been featured in a recent edition of the Westmorland Gazette, discussing a vital topic for many families in our community. The article, "Facing the Difficult...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Brancaster Homecare.

Meet the Team (3)

Muhammad Khan Job Title: Managing Director Joined: 2020
Muhammad Khan

Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing and operational excellence is instrumental to the agency's day-to-day success. Renowned for his calm demeanour and exceptional problem-solving skills, Muhammad ensures that every client receives consistent, high-quality care tailored to their specific circumstances.

With a meticulous and thorough approach, Muhammad expertly manages care schedules and provides vital support to both clients and caregivers in the field. He is a primary point of contact for families, valued for his clear communication, reliability, and innate ability to build strong, trusting relationships. His supportive and proactive nature ensures that care delivery is seamless, responsive, and effectively meets evolving needs.

Muhammad’s profound sense of duty and his person-centred approach underpin his crucial role in upholding Brancaster Homecare’s core mission: to deliver exceptional, dignified support that truly makes a difference in the lives of clients and their families.

Tracy Bean Job Title: General Manager Joined: 2008
Tracy Bean

Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and innate compassion to ensure the seamless delivery of outstanding client care. Known for her exceptional organisational skills and unwavering dedication, Tracy plays a fundamental role in maintaining the agency’s high standards of service and reliability.

With a sharp focus on the individual needs of each client, Tracy works closely with families and caregivers to coordinate tailored care packages that fully support independent living. She is highly valued for her responsive communication and her ability to build strong, trusting relationships with both clients and her team. Her supportive and diligent approach ensures that every aspect of care runs smoothly and efficiently.

Tracy’s profound commitment to enhancing the quality of life for others, combined with her meticulous attention to logistical detail, makes her an indispensable part of Brancaster Homecare’s mission to provide exceptional, person-centred support to the local community.

Christina Howard Job Title: Care Manager Joined: 2008
Christina Howard

Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her leadership role. With a foundational belief that exceptional care is a right, not a privilege, she ensures every client receives support tailored to their unique life story and needs.

Christina is renowned for her hands-on approach and meticulous attention to detail. She personally oversees the development of each individual care plan, championing a philosophy that prioritises dignity, independence, and emotional well-being above all else. Her rigorous recruitment process ensures that only the most empathetic and skilled caregivers join her team, who then receive her continuous mentorship and support.

Driven by a passion for making a tangible difference in her community, Christina fosters a culture of respect and open communication between clients, families, and care staff. Her leadership is defined by reliability, expertise, and an unwavering dedication to setting the highest standard in personalised home care.

Frequently Asked Questions about Brancaster Homecare

How many Carers does Brancaster Homecare employ?

Brancaster Homecare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brancaster Homecare to verify any information. View our terms and conditions. Brancaster Homecare has an Enhanced Service - more info.