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Brancaster Homecare

79 Highgate, Kendal, Cumbria LA9 4ED
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Brancaster Homecare, Kendal
Brancaster Homecare, Kendal
Brancaster Homecare, Kendal

Brancaster Homecare Limited is a distinguished provider of bespoke home care services in the local community. Renowned for its compassionate and highly skilled team, the agency is committed to enabling clients to live independently and with dignity in the comfort of their own homes.

The team delivers a comprehensive range of personalised support, including expert domiciliary care, complex live-in assistance, and specialised companionship. Every care plan is meticulously crafted following an...  

Care Provided by Brancaster Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£30.50 - £32
Weekly Live-in Care£1,350 - £1,650
Give us a call if you want to Taylor the POC according to your need. We are taking new clients 16.09.2025.
1. Homecare.
2. Night Care.
3. Complex care.

4. Live-In-Care - active 15% discount.

Contact Brancaster Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Brancaster Homecare Limited
  • Private Owned

Person in charge

  • Christine Howard & Muhammad Khan (Registered Care Manager & Managing Director)

Brancaster Homecare Reviews (40)

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9.9

Brancaster Homecare has a Review Score of 9.9 (9.859) out of 10, based on 40 reviews in the last 2 years. Over all time Brancaster Homecare has 40 reviews.

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Review from B N (Daughter of Client) published on 4 September 2026 Submitted via Website•
Overall Experience
All the carers are meeting mums needs, and with her having Alzheimer's and can be very difficult to care for because of mums mood at the times, and in particular Ritu and Justin do try different approaches such as chatting about what mum likes and dislikes and have even put music to help whilst caring for her.

All carers are approachable and kind and very understanding , prompt and see to all her needs , and just like to say thank you for making my time with mum better ..

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your lovely review! We really appreciate your recognition. Ritu and Justin are wonderful, and we are so pleased to hear they are making a positive difference for mum by using such thoughtful, person-centred approaches. It is a privilege to care for her, and we are so happy to...  

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Review from Leslie R (Daughter of Client) published on 28 August 2026 Submitted via Website•
Overall Experience
Polite friendly and respectful staff commitment to their work. Easy to talk to, helpful with their advice, efficient and reliable.
Contact with the office is good.

All staff are consistent in their practice making life easier for mum.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for your lovely review!
We're so glad our team has been polite, friendly, and reliable - and that consistency has made life easier for your mum. It's also great to hear you're happy with our office communication. Your kind words mean a lot to us and we'll be sure to share them with the whole team.

Thank you for trusting us with your mum's care.

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Review from J J (Daughter of Client) published on 21 August 2026 Submitted via Website•
Overall Experience
The staff are polite, professional, compassionate and courteous.
They are very thorough and friendly.
They are so respectful and caring to my mum and extremely patient.
They are making a very difficult time in our lives so much easier.

I am so glad to have the support caring for my mum.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you for your lovely review. We are so glad our team has been able to support you and your mum during this difficult time. Your kind words mean a lot to us and have been shared with the whole team. We will continue to provide the compassionate, respectful care your mum deserves.

Warm regards,

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Review from Christine O (Daughter of Client) published on 19 August 2026 Submitted via Postal Card•
Overall Experience

Our experience of your care team has been excellent so far. My father feels he's being treated with dignity and respect. It was his birthday on Thursday, and the carers came in with a cake, chocolates and flowers, this really made this day. Thank you.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your lovely review. We are so glad your father felt respected and that we could make his birthday special. Wishing him a very happy birthday from all of us!

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Review from J H (Relative of Client) published on 5 August 2026 Submitted via Website•
Overall Experience

We are very happy with the service that has been provided. Marie has been well looked after and been shown dignity and compassion throughout her care. The carers have reacted to her needs very quickly and sorted out any problems immediately. Punctually has been excellent throughout.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your kind words. We're truly grateful for your feedback and delighted to hear that Marie received the compassionate and dignified care she deserves. Our team takes great pride in responding quickly to needs and maintaining excellent punctuality. It means the world to us to know we made a positive difference. Thank you for choosing us.

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Review from Sheila M (Daughter of Client) published on 29 July 2026 Submitted via Website•
Overall Experience
I am very grateful for the care my father received at the end of life. The carers were very genuine and kind. Nothing was too much trouble. There were two men who I observed giving my Dad a bed bath they were so gentle and treated him with dignity and respect there were two woman who went above and beyond. I will always remember them as I didn't have to worry knowing Dad was in good hands

Forever grateful

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your kind words. We are truly honoured to have cared for your father.

With warm regards,

Team Brancaster Homecare

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Review from I C (Son of Client) published on 29 July 2026 Submitted via Website•
Overall Experience
The service was very professional and caring for my father ..I was impressed with all involved . They made father's last few months very comfortable.

He was very happy with the care he received from you guys..

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Here is a short reply:
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Thank you for your kind words. We are truly honoured to have cared for your father.
With warm regards,

Team Brancaster Homecare

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Review from H W (Daughter of Client) published on 27 July 2026 Submitted via Website•
Overall Experience

The family are very pleased with the care provided by Brantcaster. The staff are knowledgeable, kind and work extremely hard. Justin and Ritu have attended my father and have shown such kindness to him when he needs support the most and have a great rapport with him. Nothing is too much trouble and their care skills are exemplary. They are also happy to offer advice to our family when needed. Thank you so much.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your kind review. We are delighted that Justin and Ritu provided such wonderful care to your father. Your words mean a great deal to us and will be shared with the team.

Thank you for trusting Brancaster Homecare.

With warm regards,

Team Brancaster Homecare

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Review from Linda M (Daughter of Client) published on 17 July 2026 Submitted via Website•
Overall Experience
I would like to express my heartfelt gratitude for the exceptional care Aman has provided to my mother since her discharge from hospital.
As my mother's primary carer, this has been an emotionally demanding time, and having Aman care for her overnight has brought great comfort and reassurance. She is kind, compassionate, and deeply empathetic, always treating my mother with dignity and ensuring her safety and comfort. Her patience, warmth, and professionalism are evident in everything she does.
Thanks to her dedication, I have been able to rest knowing my mother is in safe hands. The peace of mind she has given me is invaluable. Aman Preet has gone above and beyond, and her exceptional care deserves recognition. She is a credit to your organisation.
Please accept my sincere thanks and pass on my appreciation to Aman. She has made a meaningful difference during a very difficult time, and I will always be grateful for her support.
Yours sincerely,

Linda

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for taking the time to leave such a heartfelt and wonderful review. We are truly touched by your kind words.

We are delighted to hear that Aman provided your mother with the exceptional care and compassion she deserves during such a difficult time. Knowing that you were able to...  

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Review from Diane W (Sister-in-law of Client) published on 16 July 2026 Submitted via Website•
Overall Experience
We are incredibly grateful for the wonderful Brancaster team of carers who are supporting my brother in-law and family during his palliative care.
All the carers are profoundly compassionate, patient and kind, treating my brother in law with the utmost dignity and ensuring that he is comfortable whilst maintaining his independence as much as possible.
Qasim and Rajveers gentle humour, calm presence and warm conversations make him feel heard, deeply respected and have helped to maintain his pride and self esteem.
Each carer has been a tremendous emotional support to my sister and family, communicating clearly and helping to guide us through a difficult time with grace.
Thank you to the whole team.

Diane W

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Dear Diane,

Thank you so much for your lovely review. We are truly honoured to be supporting your brother-in-law and family during such a difficult time.

It means a great deal to us that our carers have provided not only dignified and compassionate care but also the emotional support your...  

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Review from Cicely C (Wife of Client) published on 16 July 2026 Submitted via Postal Card•
Overall Experience

Terry is very happy with care he recieved from his gentleman carer. Also from who replace him when he has time off

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your feedback. We are delighted to hear that Terry is very happy with the care he received from his gentleman carer and the replacement staff. We will be sure to pass your kind words on to the team.

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Review from F C (Client / Service User) published on 15 July 2026 Submitted via Website•
Overall Experience
Malik & Ritu Brilliant couple of workers who carry out the tasks of seeing too my needs 100% with professional care and dignity-
I could honestly recommend them 100%

Francis

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your wonderful review. We are delighted to hear that Malik and Ritu provided you with such professional and dignified care. Your recommendation means a great deal to us, and we will be sure to pass on your kind words to them both.

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Review from Joyce M (Wife of Client) published on 6 July 2026 Submitted via Website•
Overall Experience
I am so grateful to the wonderful team of carers from Brancaster Homecare Ltd who are looking after my husband who is on palliative care. They are so caring and kind towards him and his face lights up when they enter his room.
I really can't thank them enough for the comfort and kindness they have extended to the whole family.

You have an amazing team of carers.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your kind and heartfelt words. It means a great deal to our team to know we've been able to provide comfort and support during such a difficult time. We are truly grateful for your trust and will make sure your lovely feedback is shared with our carers.

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Review from Mary P (Friend of Client) published on 2 July 2026 Submitted via Website•
Overall Experience
The team are amazing, always willing to help with all that's needed.
Very friendly. Must say Joseph has taken to Unis , Mohammed.
They are both so lovely bless them.
Can't fault your team at all.

Thank you so much

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you so much for your lovely feedback we will ensure to pass this on to both the superstars.

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Review from L H (Wife of Client) published on 1 June 2026 Submitted via Postal Card•
Overall Experience

Great service provided by this company, the team show great care and kindness when looking after my husband and are always gentle with him. We obviously have favourites and in particular Justin & Yashib our dream team!

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your lovely feedback. We are delighted to hear that you are pleased with the care and support provided by our team. We truly value your comments and will ensure your appreciation is shared with the team, who will be encouraged by your kind words.

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Review from N R (Son of Client) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
Brancaster team have been absolutely amazing. The team has been very professional and caring. The carers are amazing. They do an outstanding job. The have genuine passion for my dads day to day care. They are gentle with dad and always make dad feel comfortable and safe. Nothing is to much trouble.

The office team have great communication skills and always keep me up to date.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your heartfelt review. We are truly touched by your kind words and delighted to know that our team has made such a positive difference. Building trusting relationships and providing care with kindness, respect, and compassion is at the centre of everything we do. It is especially...  

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Review from Sunita P (Daughter-in-law of Client) published on 1 June 2026 Submitted via Postal Card•
Overall Experience

Your staff is very caring and supported: They care my mother in law very dignify manner. I wish them all the best and exellent service.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for your kind feedback. We are delighted to hear that you have had a positive experience with our service. Treating people with dignity, respect, and compassion is at the heart of everything we do, and it is rewarding to know that our team's efforts are appreciated. Your comments will be...  

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Review from Carol Ann A (Daughter of Client) published on 27 May 2026 Submitted via Website•
Overall Experience
Although the Team only cared for Dad over a short time, the staff were very professional, caring and kind. They arrived on time and were very thorough and courteous.

Thank you for your invaluable services at a very difficult time as a family.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for taking the time to share your feedback and kind words. We truly appreciate it during what we understand was a very difficult time for you and your family.

It means a great deal to our team to know that the care, compassion, and support provided to your Dad made a positive...  

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Review from S G (Daughter of Client) published on 21 May 2026 Submitted via Postal Card•
Overall Experience
Staff are friendly, approachable and helpful.

We have found the service that Brancaster Homecare provide to be very good.

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you very much for your kind feedback. We are pleased to hear that you are happy with the care and support provided by Brancaster Homecare. Your comments will be shared with the team and are greatly appreciated.

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Review from Diane L (Wife of Client) published on 8 April 2026 Submitted via Website•
Overall Experience
I have found the care amazing. The respect & care for my husband is a lovely thing to see & hear. I didn't expect anything as good as this after witnessing other carers who looked after my friend, they couldn't wait to get in & out.

These guys just take their time & are never rushing to get done & out of the door, they actually brighten my day & all of them are so pleasant & there is a particular one who makes me laugh & smile so much!!!

↩Reply from Muhammad Khan, Managing Director at Brancaster Homecare
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us. We're delighted to hear that you're happy with the care provided to your husband and that our team has made a positive difference to your day.

Your feedback will be shared with the team-they will be very encouraged to know their efforts are appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News

  • 15 Sep 2025

    We are proud to have been featured in a recent edition of the Westmorland Gazette, discussing a vital topic for many families in our community. The article, "Facing the Difficult...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Brancaster Homecare.

Accreditations

There are no accreditations posted yet for Brancaster Homecare.

Meet the Team (3)

Muhammad Khan
Muhammad KhanJob Title:Managing DirectorJoined: 2020

Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing and operational excellence is instrumental to the agency's day-to-day success. Renowned for his calm demeanour and exceptional problem-solving skills, Muhammad ensures that every client receives consistent, high-quality care tailored to their specific circumstances.

With a meticulous and thorough approach, Muhammad expertly manages care schedules and provides vital support to both clients and caregivers in the field. He is a primary point of contact for families, valued for his clear communication, reliability, and innate ability to build strong, trusting relationships. His supportive and proactive nature ensures that care delivery is seamless, responsive, and effectively meets evolving needs.

Muhammad’s profound sense of duty and his person-centred approach underpin his crucial role in upholding Brancaster Homecare’s core mission: to deliver exceptional, dignified support that truly makes a difference in the lives of clients and their families.

Tracy Bean
Tracy BeanJob Title:General ManagerJoined: 2008

Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and innate compassion to ensure the seamless delivery of outstanding client care. Known for her exceptional organisational skills and unwavering dedication, Tracy plays a fundamental role in maintaining the agency’s high standards of service and reliability.

With a sharp focus on the individual needs of each client, Tracy works closely with families and caregivers to coordinate tailored care packages that fully support independent living. She is highly valued for her responsive communication and her ability to build strong, trusting relationships with both clients and her team. Her supportive and diligent approach ensures that every aspect of care runs smoothly and efficiently.

Tracy’s profound commitment to enhancing the quality of life for others, combined with her meticulous attention to logistical detail, makes her an indispensable part of Brancaster Homecare’s mission to provide exceptional, person-centred support to the local community.

Christina Howard
Christina HowardJob Title:Care ManagerJoined: 2008

Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her leadership role. With a foundational belief that exceptional care is a right, not a privilege, she ensures every client receives support tailored to their unique life story and needs.

Christina is renowned for her hands-on approach and meticulous attention to detail. She personally oversees the development of each individual care plan, championing a philosophy that prioritises dignity, independence, and emotional well-being above all else. Her rigorous recruitment process ensures that only the most empathetic and skilled caregivers join her team, who then receive her continuous mentorship and support.

Driven by a passion for making a tangible difference in her community, Christina fosters a culture of respect and open communication between clients, families, and care staff. Her leadership is defined by reliability, expertise, and an unwavering dedication to setting the highest standard in personalised home care.

Frequently Asked Questions about Brancaster Homecare

How many Carers does Brancaster Homecare employ?

Brancaster Homecare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brancaster Homecare to verify any information. View our terms and conditions. Brancaster Homecare has an Enhanced Service -more info.