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Every care plan begins with a detailed consultation so that support matches each person's needs, preferences and daily routine....
Brancaster Homecare Limited is a home care provider based in Kendal, Cumbria, offering visiting care, live-in care, and 24-hour and overnight support. The agency supports older people, adults with physical disabilities, people living with dementia, and people returning home from hospital, helping them stay safe, independent and comfortable in their own homes.
Every care plan begins with a detailed consultation so that support matches each person's needs, preferences and daily routine. The team provides personal care, including washing and dressing, toileting, continence care, and medication assistance, alongside companionship, feeding and drinking support, and household help, including cleaning, laundry, meal preparation, and shopping.
Staff undergo pre-employment checks, including DBS and right-to-work checks, and receive training, supervision, and regular spot checks. Medication competency is recorded for all staff. Service users and families are encouraged to share feedback through reviews.
Live-in care is available with a 15% discount. Clients are encouraged to contact the team for a personalised quote tailored to individual needs.
Care Provided by Brancaster Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Brancaster Homecare to get a personalised quote:
Visiting care is charged per hour. Live-in care is available with an active 15% discount. Please call the team to discuss a care plan tailored to your needs and to request a full tariff sheet.
The price(s) shown are provided by the agency. Contact Brancaster Homecare for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Brancaster Homecare Limited
- Private Owned
Person in charge
- Christine Howard & Muhammad Khan (Registered Care Manager & Managing Director)
Brancaster Homecare Reviews (44)
Brancaster Homecare has a Review Score of 9.9 (9.879) out of 10, based on 44 reviews in the last 2 years.
Over all time Brancaster Homecare has 44 reviews.
Brancaster team have been absolutely amazing. The team has been very professional and caring. The carers are amazing. They do an outstanding job. The have genuine passion for my dads day to day care. They are gentle with dad and always make dad feel comfortable and safe. Nothing is to much...
The office team have great communication skills and always keep me up to date.
Thank you for your heartfelt review. We are truly touched by your kind words and delighted to know that our team has made such a positive difference. Building trusting relationships and providing care with kindness, respect, and compassion is at the centre of everything we do. It is especially...
Thank you for your heartfelt review. We are truly touched by your kind words and delighted to know that our team has made such a positive difference. Building trusting relationships and providing care with kindness, respect, and compassion is at the centre of everything we do. It is especially rewarding to hear that our carers and office team have helped create a sense of comfort, confidence, and support. We sincerely appreciate your feedback and your recognition of the dedication our team brings every day.
Your staff is very caring and supported: They care my mother in law very dignify manner. I wish them all the best and exellent service.
Your staff is very caring and supported: They care my mother in law very dignify manner. I wish them all the best and exellent service.
Thank you for your kind feedback. We are delighted to hear that you have had a positive experience with our service. Treating people with dignity, respect, and compassion is at the heart of everything we do, and it is rewarding to know that our team's efforts are appreciated. Your comments will be...
Thank you for your kind feedback. We are delighted to hear that you have had a positive experience with our service. Treating people with dignity, respect, and compassion is at the heart of everything we do, and it is rewarding to know that our team's efforts are appreciated. Your comments will be shared with our staff, who will be encouraged by your recognition of their care and support. Thank you for taking the time to leave this review and for your best wishes.
Thank you for your invaluable services at a very difficult time as a family.
Thank you for your invaluable services at a very difficult time as a family.
It means a great deal to our team to know that the care, compassion, and support provided to your Dad made a positive...
Thank you so much for taking the time to share your feedback and kind words. We truly appreciate it during what we understand was a very difficult time for you and your family.It means a great deal to our team to know that the care, compassion, and support provided to your Dad made a positive difference. Your comments will be shared with the staff involved, who will be very grateful for your appreciation.
Thank you once again for placing your trust in Brancaster Homecare.
These guys just take their time & are never rushing to get done...
These guys just take their time & are never rushing to get done & out of the door, they actually brighten my day & all of them are so pleasant & there is a particular one who makes me laugh & smile so much!!!
Your feedback will be shared with the team-they will be very encouraged to know their efforts are appreciated.
I would like to say that I am very happy with the service that is provided to me by all the carers that come to care for me three times a day every day and they are all very pleasant and helpful during their visits to my home.
I would like to say that I am very happy with the service that is provided to me by all the carers that come to care for me three times a day every day and they are all very pleasant and helpful during their visits to my home.
Thank you for your kind feedback. We are delighted to hear that you are happy with the service and the support provided by our carers. Your appreciation means a great deal to the team, and we are pleased to be able to assist you each day.
They make themselves known when they arrive and always say thank you when leaving.
As time has gone on I find them very good workers. They work well together and always try to make me comfortable.
When seeing to...
They make themselves known when they arrive and always say thank you when leaving.
As time has gone on I find them very good workers. They work well together and always try to make me comfortable.
When seeing to my care they always ask if I have any pain and if I do they try to work round it.
Thank you for your lovely feedback. We are very pleased to hear that our carers have made you feel comfortable and supported. Your kind words will mean a lot to the team, and we truly appreciate you taking the time to share your experience.
Fantastic care and lovely kind carers for my dad as he returned home from hospital with terminal cancer. Great help and support for the family. Thank you
Fantastic care and lovely kind carers for my dad as he returned home from hospital with terminal cancer. Great help and support for the family. Thank you
Thank you very much for your kind words. We are grateful to have been able to support your dad and your family during such an important time. Your appreciation means a lot to our team.
The carers are very good, always check I don't need anything before they god and make sure I've got everything. Always cheerful and helpful.
The carers are very good, always check I don't need anything before they god and make sure I've got everything. Always cheerful and helpful.
Thank you for your kind feedback. We're really pleased to hear that you're happy with the service provided by our carers. Your comments mean a lot to the team, and we will be sure to share this with them.
Very happy with Brancaster HomeCare Company, they keep you informed who the carer is who will be visiting. Try and keep a consistent carer so they get to know the client. We had Martha who night sit with my mom Hilda for 6 weeks and she was really lovely, so caring and thoughtful. Only had my mom's...
Very happy with Brancaster HomeCare Company, they keep you informed who the carer is who will be visiting. Try and keep a consistent carer so they get to know the client. We had Martha who night sit with my mom Hilda for 6 weeks and she was really lovely, so caring and thoughtful. Only had my mom's best interest at heart, nothing was too much trouble. Excellent carer!
Thank you, Lesley, for your kind words. We're delighted to hear about your positive experience and that Martha was able to provide such caring and thoughtful support to your mum, Hilda. Your feedback means a great deal to us and will be shared with our team.
Excellent service by all carers. They were all so pleasant and respectful of both myself and my home. Nothing was too much trouble and they followed my directions in caring for me. They were very encouraging in my recovery and helped me to achieve my goal of independence. I would like to thank them...
Excellent service by all carers. They were all so pleasant and respectful of both myself and my home. Nothing was too much trouble and they followed my directions in caring for me. They were very encouraging in my recovery and helped me to achieve my goal of independence. I would like to thank them all so much and would not hesitate to recommend them.
We appreciate you sharing your positive experience. We are delighted to hear that you felt supported, respected, and encouraged throughout your care. Supporting individuals to regain confidence and work towards independence is a key focus of our service, and it is rewarding to know this...
Dear V.D,We appreciate you sharing your positive experience. We are delighted to hear that you felt supported, respected, and encouraged throughout your care. Supporting individuals to regain confidence and work towards independence is a key focus of our service, and it is rewarding to know this was achieved during your time with us. Your kind words have been shared with the team and are greatly appreciated. Thank you for recommending our service.
We were very grateful for the outstanding level of care that my husband received near the end of his life. Every member of staff were professional and we appreciated the regular communication, with photos, about who was coming.
We were very grateful for the outstanding level of care that my husband received near the end of his life. Every member of staff were professional and we appreciated the regular communication, with photos, about who was coming.
Thank you for taking the time to share your feedback. We are truly grateful for your kind words and are honoured to have supported your husband during such an important time. Providing compassionate, professional care and maintaining clear communication with families is something we...
Dear Denise,Thank you for taking the time to share your feedback. We are truly grateful for your kind words and are honoured to have supported your husband during such an important time. Providing compassionate, professional care and maintaining clear communication with families is something we place great importance on, and we are pleased this was reflected in your experience. Your comments have been shared with the team and are very much appreciated.
I would like to sincerely thank your wonderful staff for all the help, support, genuine care and compassion that they showed to me, my family and especially to my brother during the last few days of his life. Both Naz and Arif were just such beautiful kind souls and I will always remember this. I...
I would like to sincerely thank your wonderful staff for all the help, support, genuine care and compassion that they showed to me, my family and especially to my brother during the last few days of his life. Both Naz and Arif were just such beautiful kind souls and I will always remember this. I cannot describe well enough just how grateful we are for your calm, professional and wonderful prescence during that difficult time.
Thank you so much for your incredibly kind words. We are deeply moved by your feedback. It was a privilege to support your brother and your family during such a difficult time. We are so glad that Naz and Arif could provide the compassion and calm that meant so much to you.
Thank you for trusting us. Your gratitude will be shared with the whole team
Very friendly staff carers. They always care very professionally, with compassion.We are happy with the service and think it excellent. The Home was not known to us before my husband went into the hospital.
Very friendly staff carers. They always care very professionally, with compassion.We are happy with the service and think it excellent. The Home was not known to us before my husband went into the hospital.
Thank you so much for taking the time to share your positive experience with our team. We are truly grateful for your kind words and delighted to hear that you feel well supported and cared for. It means a great deal to us that you've found our staff to be friendly, professional, and...
Dear Lynn,Thank you so much for taking the time to share your positive experience with our team. We are truly grateful for your kind words and delighted to hear that you feel well supported and cared for. It means a great deal to us that you've found our staff to be friendly, professional, and compassionate. Providing dignity and excellent care is at the heart of what we do, and we're so pleased this has been your experience-especially during what we know can be a difficult and unfamiliar time.
We appreciate you placing your trust in us and are committed to continuing to deliver the high standard of care you and your husband deserve.
Thank you again for your lovely feedback.
Thank you to Muhammad,Martha,Naz and Arif for your care has nothing been outstanding the help given to my wife has been nothing but exceptional you all have given her nothing care compassion and. dignity you all have gone above and beyond once again thank you so much .
Thank you to Muhammad,Martha,Naz and Arif for your care has nothing been outstanding the help given to my wife has been nothing but exceptional you all have given her nothing care compassion and. dignity you all have gone above and beyond once again thank you so much .
It means a great deal to...
Thank you so much for taking the time to share your kind words about Muhammad, Martha, Naz, and Arif. We were deeply moved to read your review, and we are so grateful to know that the care provided to your wife was experienced as exceptional, compassionate, and dignified.It means a great deal to us that you felt the team went "above and beyond"-this is exactly the kind of care we strive to deliver every day. Your recognition will be personally shared with Muhammad, Martha, Naz, and Arif, and I know it will encourage them immensely.
Please know that supporting your wife and your family has been our privilege. If there is ever anything more we can do, please do not hesitate to reach out.
Wishing you strength and comfort,
We have a dedicated team from Brancaster looking after my loved ones .it is pleasure to see the bonds that has developed between them all.. Nothing is too much trouble, the professional carers welcome advice and support from our family, but equally they provide reassurance and support to us as...
Everyone has worked/ works together to provide support and care that improves their wellbeing and it is evident. A trip out with Harris has seen an improvement in my dad's wellbeing !
The standard of care and the genuine compassion is outstanding.Brancaster care staff allows me to leave my parents for the rest of the day knowing my loved ones are in the best hands and properly cared for. It's priceless and the quality of care is high. The high standards start at the top, the owner/manager is highly professional,kind & accessible. His standard of care is what his staff deliver. Really cannot recommend them all enough. Kind, caring and genuine
Thank you so much for this incredibly heartfelt and generous review. We are deeply touched by your kind words. Our team strives to build genuine partnerships with the families we serve, and to hear that you feel supported, listened to, and able to trust us with your loved ones is the ultimate...
Thank you so much for this incredibly heartfelt and generous review. We are deeply touched by your kind words. Our team strives to build genuine partnerships with the families we serve, and to hear that you feel supported, listened to, and able to trust us with your loved ones is the ultimate reward. We're especially thrilled to hear about the positive impact on your dad's wellbeing!Your commendation of the team's compassion and high standards means the world to us. Thank you for your trust and for this priceless feedback.
Warmest regards
They carry out their duties without any bother or complaint. I wish I knew more people like them.
They carry out their duties without any bother or complaint. I wish I knew more people like them.
We are delighted to hear that you are so pleased with the care and friendliness provided by our carers. Your comment about their dedication and...
Thank you so much for taking the time to leave such a heartfelt and wonderful review. Reading your words truly means the world to us and our entire team.We are delighted to hear that you are so pleased with the care and friendliness provided by our carers. Your comment about their dedication and cheerful attitude is the highest praise we could ever hope for. We are incredibly proud to have such a compassionate and professional team, and we will be sure to pass on your very kind words to them-it will make their day. It is a genuine privilege to support you and your family, and we are grateful for the trust you have placed in us.
The service given aims to not just to provide care but to also increase the quality of life of its service user.
As a family we feel so supported and listened to.
Behind the scenes the management work so efficiently and...
The service given aims to not just to provide care but to also increase the quality of life of its service user.
As a family we feel so supported and listened to.
Behind the scenes the management work so efficiently and tirelessly to ensure that my parents feel safe, comfortable and happy
I would have no hesitation in recommending this wonderful company.
Thank you so much
Your recommendation means the world to us.
Best wishes,
Muhammad Khan
Some new members of staff would benefit from further training/shadowing experience as some have struggled with my mums requirements. Our relationship with management team is generally very positive.
Some new members of staff would benefit from further training/shadowing experience as some have struggled with my mums requirements. Our relationship with management team is generally very positive.
Thank you for your thoughtful review and for acknowledging the excellent care provided by our experienced, long-serving staff. We are very proud of our team and will be sure to share your positive comments with them. We also sincerely thank you for your constructive feedback regarding...
Dear Paul,Thank you for your thoughtful review and for acknowledging the excellent care provided by our experienced, long-serving staff. We are very proud of our team and will be sure to share your positive comments with them. We also sincerely thank you for your constructive feedback regarding newer staff members. We are committed to providing the highest standard of care, and this includes ensuring all our team members are fully equipped to meet your mother's specific requirements. We are therefore reviewing and enhancing our training and shadowing processes to better support our newer carers and ensure consistent care for every client. We are glad to hear your relationship with our management team is positive, and we remain fully available to discuss any specific requirements or concerns at any time.
Thank you again for your valuable feedback. It is a privilege to support your mother and your family.
I have a girl (carer) who is very good and she should excel to the next level, I hope.
The carers are all a very polite when I have visitors or Doctors come out to visit me.
I have a girl (carer) who is very good and she should excel to the next level, I hope.
The carers are all a very polite when I have visitors or Doctors come out to visit me.
Thank you so much for taking the time to share such wonderful feedback about our service. We are truly delighted to hear that you find the care both professional and personal. It means the world to us that our team has taken the time to learn your preferences, like how you enjoy your cup of tea and...
Thank you so much for taking the time to share such wonderful feedback about our service. We are truly delighted to hear that you find the care both professional and personal. It means the world to us that our team has taken the time to learn your preferences, like how you enjoy your cup of tea and biscuits - it's these small, personal touches that are at the heart of what we do. We are incredibly proud of our carers, and we will be sure to pass on your specific and kind words to the team, especially the carer you mentioned. We are committed to supporting all our staff in their professional development, and your encouragement is the highest praise they can receive. It was our pleasure to read that our staff remain polite and respectful during visits from your doctors and guests. Ensuring you always feel comfortable and treated with dignity is our top priority. Thank you once again for your lovely review. It is a privilege to support you.
Frank's carer has been excellent. always arrived early, very polite and curteous. always enquiring after Frank's health. I was always confident Frank was in "good hands" and we are very grateful to him. Could not have been more helpful. HE is a credit to your company.
Frank's carer has been excellent. always arrived early, very polite and curteous. always enquiring after Frank's health. I was always confident Frank was in "good hands" and we are very grateful to him. Could not have been more helpful. HE is a credit to your company.
Thank you for this lovely review. We are so glad that Mo dedication, from his punctuality to his genuine care for Frank's health, has given you such confidence. We agree that he is a fantastic carer and a real credit to our team. We will make sure he sees your kind words, as feedback like this is incredibly motivating. We feel privileged to be able to support Frank and your family
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 15 Sep 2025
We are proud to have been featured in a recent edition of the Westmorland Gazette, discussing a vital topic for many families in our community. The article, "Facing the Difficult...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brancaster Homecare.
Accreditations
There are no accreditations posted yet for Brancaster Homecare.
Meet the Team (3)

Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing...
Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing and operational excellence is instrumental to the agency's day-to-day success. Renowned for his calm demeanour and exceptional problem-solving skills, Muhammad ensures that every client receives consistent, high-quality care tailored to their specific circumstances.
With a meticulous and thorough approach, Muhammad expertly manages care schedules and provides vital support to both clients and caregivers in the field. He is a primary point of contact for families, valued for his clear communication, reliability, and innate ability to build strong, trusting relationships. His supportive and proactive nature ensures that care delivery is seamless, responsive, and effectively meets evolving needs.
Muhammad’s profound sense of duty and his person-centred approach underpin his crucial role in upholding Brancaster Homecare’s core mission: to deliver exceptional, dignified support that truly makes a difference in the lives of clients and their families.

Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and...
Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and innate compassion to ensure the seamless delivery of outstanding client care. Known for her exceptional organisational skills and unwavering dedication, Tracy plays a fundamental role in maintaining the agency’s high standards of service and reliability.
With a sharp focus on the individual needs of each client, Tracy works closely with families and caregivers to coordinate tailored care packages that fully support independent living. She is highly valued for her responsive communication and her ability to build strong, trusting relationships with both clients and her team. Her supportive and diligent approach ensures that every aspect of care runs smoothly and efficiently.
Tracy’s profound commitment to enhancing the quality of life for others, combined with her meticulous attention to logistical detail, makes her an indispensable part of Brancaster Homecare’s mission to provide exceptional, person-centred support to the local community.

Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her...
Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her leadership role. With a foundational belief that exceptional care is a right, not a privilege, she ensures every client receives support tailored to their unique life story and needs.
Christina is renowned for her hands-on approach and meticulous attention to detail. She personally oversees the development of each individual care plan, championing a philosophy that prioritises dignity, independence, and emotional well-being above all else. Her rigorous recruitment process ensures that only the most empathetic and skilled caregivers join her team, who then receive her continuous mentorship and support.
Driven by a passion for making a tangible difference in her community, Christina fosters a culture of respect and open communication between clients, families, and care staff. Her leadership is defined by reliability, expertise, and an unwavering dedication to setting the highest standard in personalised home care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brancaster Homecare to verify any information. View our terms and conditions. Brancaster Homecare has an Enhanced Service -what an Enhanced Service includes.