Calderdale Home Care Halifax
2, Old Court House, Halifax HX1 2DLOther Home Care Providers you may be interested in:
Care Provided by Calderdale Home Care Halifax
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Physical Disability
Good to Know
Group/Owner
- Calderdale Home Care Ltd
- Private Owned
Person in charge
- Deborah Murray (Manager)
Calderdale Home Care Halifax Reviews (2)
Over all time Calderdale Home Care Halifax has 2 reviews.
I need to give credit where it is due because this is the third care company we tried for my brother who suffered with complex mental health problems alongside other disabilities and thankfully it was third time lucky because, as a family, we nearly lost all hope. We had used Calderdale Home Care for over twelve months and I only ever had to make one complaint that was quickly resolved! My brother, who has sadly now passed away, got on well with all carers but exceptionally well with the carers he regularly got and, after eighteen months of him not admitting he needed help with his personal hygiene, there is one young lad in particular that visited that was incredibly able to build that much of a trusting bond with my brother that in the last twelve months of his life, he had a shower twice a week and would let him help with dressing him every day. Thank you all so much.
Thank you so much for these lovely words. I know all the staff who work for my company are wonderful but it is so amazing to hear it from our clients and their families.
My mum has physio and the company was aware that my mum required the commode after the physio visit, not before. On two occasions, the carers arrived early when my mum was having physio and were not prepared to wait to put my mum on the commode and the office let the carers leave, with the next carers visit hours later. I had to chase this company regarding late carers visits. I was informed I complained too much. The manager was not very pleasant on the phone on a few occasions.
A few of the carers did the opposite to what I requested, which was not pleasant.
Now with a wonderful new care company.
My mum's community social worker was agreeable to myself contacting homecare providers in my area to avoid any delays with the local Council finding a homecare match, and the social worker finalised with the Council's brokerage department to facilitate the move to my mum's excellent new homecare provider.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Calderdale Home Care Halifax.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Calderdale Home Care Halifax.
Meet the Team (0)
There are no Team Members posted yet.
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