Fees are available on request.
Please contact your local branch for fee information as it may vary depending on the length of visit and requirements.
Candlelight Care has a Review Score of 9.8 (9.763) out of 10, based on 10 reviews in the last 2 years.
Over all time Candlelight Care has 40 reviews.
5.0 out of 5
Beautiful compliment thank you. I have shared this with your mum's care team as we feel it is important that we share your appreciations.
5.0 out of 5
We are sorry that you feel this way but hope you seek joy from having a visit each day.
4.0 out of 5
Thank you for the kind words which we would like to share with Mum's core team. I agree, that communication is always the key to any successful delivery of a care package, especially with the family too.
5.0 out of 5
What a beautiful review you have given us, thank you very much. We will make sure we share this with your mum's core team.
5.0 out of 5
Wow! Another amazing review left via our website for our Uckfield team in East Sussex. Thank you for your kind words, which I will be sharing with the team.
5.0 out of 5
A beautiful compliment about your Aunt's core care staff; we are so pleased to hear that you are happy with the service being provided. We will be sharing the compliment with the staff. Thank you!
5.0 out of 5
Thank you for your kind words, always a pleasure to read and share with your team.
4.0 out of 5
Thank you for your kind words, these will be shared with the core team to let them know you appreciate what they do for you.
5.0 out of 5
Thank you for these kind words, we will share them with the team to let them know they are appreciated by you.
5.0 out of 5
Thank you for those kind words, we will make sure that we share them with the staff who visited you.
4.0 out of 5
Thank you for your kind words ,I have shared this with the care team and the office.
5.0 out of 5
Thank you for your kind words, we have today shared them with your team.
4.0 out of 5
Thank you for your review. I have passed them over to the office for them to make contact with you and see if there is anything we are able to change for you.
4.0 out of 5
Thank you for leaving the review and welcome to Candlelight Care.
5.0 out of 5
Thank you for your kind words about our staff. They have worked tirelessly throughout this pandemic and beyond with smiles still on their faces.
4.0 out of 5
Thank you for leaving this review about the services we are currently providing you. I will share your comments with the team.
5.0 out of 5
Thank you for leaving this beautiful website review, such kind words written. I have shared them today with the team as it is important for them to know. Thank you again.
4.0 out of 5
Thank you, what a lovely way of describing your husband's core team. Made me smile.
4.0 out of 5
Thank you so much for your kind words, which we have shared with your core team.
4.0 out of 5
We try to be accommodating, even when we are in the midst of a storm. Thank you for the beautiful words, these have been shared with the staff concerned.
The Review Score of 9.8 (9.763) out of 10 for Candlelight Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Candlelight Care is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Mandy's role is to keep the branch running as smoothly as possible, ensuring that all visits are covered and that the care staff, clients and clients' families remain happy.
Mandy was awarded her 15-year-long service award back in 2018.
Before coming into the care sector, Mandy used to have catering roles within pubs.
Away from her day job, Mandy enjoys relaxing hobbies such as sewing, knitting and doing jigsaws.
Mandy achieved her level 5 Diploma in Leadership for Health & Social Care in 2016
Natalie co-ordinates the care visits for the Uckfield branch, ensuring that all are covered and at the correct time whilst trying to keep travelling time for care staff to a minimum.
Before joining Candlelight Care Natalie was a coordinator for agencies, and she has also worked as an administrator.
In her spare time, Natalie likes to eat out and socialise with friends and family.
As a Community Team Manager, Penny's role is to ensure that clients and staff are happy. She liaises with family, social services and other professionals to ensure that we are providing the best care possible.
Before she joined Candlelight Care, Penny worked in child care.
In her spare time Penny looks after her primary school age son and they love to meet friends for days out to London or to go on National Trust walks.
Penny also enjoys reading and spending time with her family and friends.
Sarah Brockhurst has worked in the care sector for many years, progressing her career to Community Team Manager Assistant. In this role, Sarah carries out client assessments and client reviews.
Sarah is very devoted to her family and they like to spend time camping in the New Forest. She likes to crochet as a hobby, and her celebrity crush is James Martin.
As our Recruitment Officer, Roxanne (Roxy) helps us to find new care and support staff to look after our clients in their own homes. In addition to posting new jobs on job sites, social media, and other outlets, she attends recruitment fairs and is constantly looking for ways to improve our recruitment process. She supports our potential new employees from the moment they apply for a job until they are invited for an interview, answering their questions, chasing up CVs and applications, and sometimes meeting for an informal chat in person or on the phone.
Prior to joining Candlelight Care Roxy provided private care on a 1:1 basis for an individual with Downs Syndrome and Dementia in Cornwall, and she has also worked as a ‘Field Supervisor’ (CTM) for a care company in Torbay, supporting a team of care workers with supervisions, spot-checks and medication sign-offs. So she understands the rewards and challenges of care work!
Away from the office, Roxy is a member of the Mere Amateur Dramatics society, which put on two productions a year in the Spring and Autumn. She has always loved performing and studied Acting at University, where she was able to tour regionally and Internationally in their productions.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Candlelight Care to verify any information. View our terms and conditions. Candlelight Care has an Enhanced Service - more info.
