Fees are available on request.
Please contact your local branch for fee information as it may vary depending on the length of visit and requirements.
Candlelight Care has a Review Score of 9.6 (9.554) out of 10, based on 7 reviews in the last 2 years.
Over all time Candlelight Care has 40 reviews.
The Review Score of 9.6 (9.554) out of 10 for Candlelight Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Candlelight Care is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
Mandy's role is to keep the branch running as smoothly as possible, ensuring that all visits are covered and that the care staff, clients and clients' families remain happy.
Mandy was awarded her 15-year-long service award back in 2018.
Before coming into the care sector, Mandy used to have catering roles within pubs.
Away from her day job, Mandy enjoys relaxing hobbies such as sewing, knitting and doing jigsaws.
Mandy achieved her level 5 Diploma in Leadership for Health & Social Care in 2016
As a Community Team Manager, Penny's role is to ensure that clients and staff are happy. She liaises with family, social services and other professionals to ensure that we are providing the best care possible.
Before she joined Candlelight Care, Penny worked in child care.
In her spare time Penny looks after her primary school age son and they love to meet friends for days out to London or to go on National Trust walks.
Penny also enjoys reading and spending time with her family and friends.
Sarah Brockhurst has worked in the care sector for many years, progressing her career to Community Team Manager Assistant. In this role, Sarah carries out client assessments and client reviews.
Sarah is very devoted to her family and they like to spend time camping in the New Forest. She likes to crochet as a hobby, and her celebrity crush is James Martin.
Natalie co-ordinates the care visits for the Uckfield branch, ensuring that all are covered and at the correct time whilst trying to keep travelling time for care staff to a minimum.
Before joining Candlelight Care Natalie was a coordinator for agencies, and she has also worked as an administrator.
In her spare time, Natalie likes to eat out and socialise with friends and family.
Jane Roberts is the Trainer for the Uckfield office. She joined Candlelight Home Care in February 2020; her mother-in-law was a client and encouraged Jane to apply here.
Carrie Thomas is part of the Uckfield office team. She joined her mother’s care company in January 2012. She has a lot of experience in her office role. She joined Candlelight Home Care in October 2025.
As our Recruitment Officer, Roxanne (Roxy) helps us to find new care and support staff to look after our clients in their own homes. In addition to posting new jobs on job sites, social media, and other outlets, she attends recruitment fairs and is constantly looking for ways to improve our recruitment process. She supports our potential new employees from the moment they apply for a job until they are invited for an interview, answering their questions, chasing up CVs and applications, and sometimes meeting for an informal chat in person or on the phone.
Prior to joining Candlelight Care Roxy provided private care on a 1:1 basis for an individual with Downs Syndrome and Dementia in Cornwall, and she has also worked as a ‘Field Supervisor’ (CTM) for a care company in Torbay, supporting a team of care workers with supervisions, spot-checks and medication sign-offs. So she understands the rewards and challenges of care work!
Away from the office, Roxy is a member of the Mere Amateur Dramatics society, which put on two productions a year in the Spring and Autumn. She has always loved performing and studied Acting at University, where she was able to tour regionally and Internationally in their productions.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Candlelight Care to verify any information. View our terms and conditions. Candlelight Care has an Enhanced Service - more info.