Care Connect UK

Happy to recommend Care Connect as a service provider.

Their staff give 100% in caring for my relative, who can be very challenging at times.

We have a good relationship with the Care Manager, who keeps us informed about her needs and regularly updates us. She goes above and beyond what her role requires.

Great organisation.

Care Connect have made a real difference to my Mum's life and mine, in terms of providing care and support in Mums home and on walks and visits outside. All members of the team who spend time with Mum on companionship and mealtime visits are kind and thoughtful. We have continuity of staff which is great for Mum. She enjoys her visits. The office staff are always very amenable and helpful too. They look for solutions and again genuinely seem to care about the clients. I would definitely recommend Care Connect.

The care I get is very good. And the caregiver is punctual.

Care Connect have been excellent in the care x support provided to my mum. They have been polite, courteus, supportive and trustworthy. My mum has been treated with respect and is very comfortable with all the staff who attend to her needs, enabling her to stay in her own home with confidence.

Excellent service provided at all times, very professional and honest.

I have no complaints with Care Connect; they are an excellent team that goes the extra mile when needed. Alongside of their carers who put them selfs in a position of respect, a situation of love, laughter and care. Which, in my opinion a daily tonic to us all.

Although I have never come across any problems I am confident that any problems would be resolved asap.

Dad has been a service user since August 2024 and to be honest, I don't know a reason to do anything but recommend the company. The standard of care is very good. The carers are friendly, professional and supportive of both myself (I am in a wheelchair) and my Dad. They have an empathy and that to me is a big advantage.. it's a vocation and not just a job. Would recommend them.

The admin and billing is accurate.

Professional easy to deal with and they listen. They are mostly on time if the are not it is beyond their control nothing is to much trouble very caring with my Daughter. Would recommend Care connect to anybody.

We were overwhelmed by the care we received from Care Connect. Our dad came out of hospital to spend his last weeks at home. It was such a relief to know that he was being so well looked after by the carers who visited each day. They gave him all the time he needed, talked to him and got to know him and helped him with the little things that were so important for him to feel dignified and still himself. We had a tricky situation at home. The manager listened to our concerns without judgement going above and beyond to help us navigate this while maintaining confidentiality. I really don't know how we would have coped without the support of Care Connect.

I found both carers and office staff very helpful, always cheerful, kind, gentle and very caring. Nothing was too much trouble for them. It has been a great pleasure to have met them. Thank you.

My Mum has had excellent care from Care Connect UK over her time as a client of theirs. We can not fault them in the way they look after her with dignity and empathy. The management team always keep me informed regarding any time changes to her daily care. We have confidence in their reliable service which gives my Mum peace of mind. I can not recommend the company and staff highly enough. My thanks to them all in making my life easier in looking after Mum.

I can't thank the wonderful ladies of the Care Connect team from the direct care givers to the supporting office staff they have been amazing with mum, updating us at every visit and calling if there is an issue which is such a comfort to us and mum loves her girls. Mum was unwell on Friday morning and the carer spotted a problem straight away and called an ambulance and the office called us. Mum isn't well but not with what we thought and if they hadn't called an ambulance we would never have known until it was too late. They even followed up the next day to see how mum is. I can't recommend Care Connect enough. If you are looking for a team that really cares about the whole family choose Care Connect UK they are amazing

Excellent service, very professional carers and staff. Very understanding of my physical and mental health needs. The manager is very easy to talk to and discuss things. Every carer I have had visit me has been a pleasure to be around. They are very open and honest and accountable which I admire and respect. Top-notch.

They are very kind and courteous and professional. I cannot praise them enough.

I would just like to say that since my mother has been receiving help from a carer, going back to January through February and now March, myself and my sister have had a considerable amount of pressure taken off us and indeed my mother appears in better spirits. All of the carers are friendly, helpful and, more importantly, provide the service that we require to help our mum with her daily needs. Thank you so much!

This company is great, they're always there to give advice over the phone and they will do anything to help out. My auntie is now going to a day centre, straight away when they found out they changed the time to half an hour earlier, so I could get myself ready while they pop in. Staff are caring and don't just help my auntie they even offer myself a cuppa, especially one carer, in particular, she goes above and beyond. I would really recommend them for your loved one as my auntie is very shy and hard to please and even she loves them.

Great care delivered by all carers and diligent too. The management team is quick to respond to any concerns and deal with any issues in a timely manner. Lovely rapport with Dad and carers, especially the male staff who ensure Dad knows when the football is on and what channel!

I'm quite happy with the care given to my husband. Most of the carers that come are very caring and have built up a nice relationship with me and my husband.