£21.15 per half hour visit
£27.65 per 45 minute visit
£34.15 per hour or more visit
We provide Domiciliary care for people who require person-centred care
Care Connect UK has a Review Score of 9.9 (9.862) out of 10, based on 11 reviews in the last 2 years. Over all time Care Connect UK has 24 reviews.
Review from Helen M (Sister of Client) published on 7 June 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joanne N (Client) published on 23 March 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John M (Client) assisted by family/friend published on 3 June 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan (Daughter of Client) published on 25 January 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.862) out of 10 for Care Connect UK is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for Care Connect UK is calculated as follows: ( (57 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 65 Ratings = 4.862
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Connect UK is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Jan 2025
Caring
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Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2002
My family started Care Connect UK Ltd over 20 years ago in 2002. We have always based our Services on principles of kindness and respect for each other. The values that we foster within our organisation are reflected in the outstanding quality of care services our Team of Carers delivers day after day. I wholeheartedly believe in the benefits of caring for people in their own homes. It is a joy to be working every day with such a great group of people, who share the same values, with the intention of having a positive influence on people's lives.
Job Title: Registered Manager
Joined: 2021
I joined Care Connect in November 2021 as a Care Co-ordinator and have additional responsibilities as the lead for recruitment also. I have a Level 3 Diploma in Health & Social Care and I am currently studying for a Level 5 Diploma.
I have previously worked in a school as a Childcare Manager and have qualifications as a Teaching Assistant and in Childcare Learning and Development, Safeguarding and First Aid.
I have the knowledge & personal experience in caring for those with Dementia, Alzheimer’s, COPD, Mental Health, End of life, Complexed additional needs & life-limiting illnesses.
I enjoy my roles immensely as a Caregiver & Scheduler in Health & Social Care and I am very pleased to have been given additional responsibilities in recruitment at Care Connect.
Job Title: Deputy Care Manager
Joined: 2024
Hi, I’m Stacey. I have been in the care industry for 6 years now. I have gained a level 2 and level 3 qualification in Health and Social care, and I’m part way through my level 5 qualification. I have only recently joined Care Connect and look forward to caring for your loved ones and supporting them to the best of my ability.
Job Title: Lead Care Coordinator
Joined: 2023
I originally joined Care Connect as a Home Care Assistant after caring for family members with mental health and learning difficulties. I believe this helped me progress in my role within the care industry. This led to me being promoted to Training and Recruitment Officer in January 2024, and later to Lead Co-ordinator in April of 2024.
Job Title: Recruitment & Training lead
Joined: 2022
I’m Hannah. I began working for Care Connect UK in 2022, as a Care Assistant. I am now thoroughly enjoying my latest role as Recruitment and Training Lead. Over the years, I have acquired various other roles within the Health and Social Care sector, and I have a degree in Health and Social Well-being. I am proud to work for such an amazing company, who really does go that extra mile.
Job Title: Administrator
Joined: 2022
Hi I’m Nicole , I joined Care Connect in January 2022. I am working towards my Business Administration Apprenticeship Qualification. What I am enjoying most is working with such a great group of people.
Job Title: Administrator
Joined: 2023
I originally joined Care Connect as a Homecare Assistant in August 2023. With previous experience coming from the Royal Hospital as a HCA.
I transferred to an Administrator in June 2024 to join the office team with hopes of making a greater impact within the company, and providing help to carers as required. I am thoroughly enjoying my role here at Care Connect.
Job Title: Administrator
Joined: 2020
Hi, I'm Rachel. After a long career in the retail industry, I decided to swap to a career in Care. I started as a Home Care Assistant for Care Connect UK in 2020. I have achieved my levels 2 and 3 diplomas in Adult Health and Social Care. The knowledge and experience I have gained have enabled me to progress to my current role of Office Administrator whilst still carrying out some hands on care for our lovely clients in the community.
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