Care Response Ltd

Kingswick House, Kingswick Drive, Sunninghill, Ascot SL5 7BH
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8.5 2 Reviews
  • Care Response Ltd, Ascot
Care Response Ltd is an independent family run Care Company providing Care within the Ascot Area since 1995.

They have a well-established team of Care Workers some of who have been with the company in excess of 20 years.

Care Response prides itself on providing a personal service.

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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37.89 – £45

These prices are only a guideline, please contact Care Response Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care Response Ltd

Person in charge

  • Diane Brown (Manager)

Admission Criteria

  • None

Care Response Ltd Reviews (2)

8.5

Care Response Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care Response Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from Julie C (Daughter of Client) published on 24 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't imagine having any better care for my dad than from Care Response. They've been looking after my dad at home for the last 12 months, and there is a notable difference in efficiency, quality and care compared to the previous company he had. Their communication with the family is personal and
detailed and ongoing for as much or as little is needed. The carers (who I know have been with them several years - which says a lot in itself) are always kind and caring and the management really care too, and have gone the "extra mile" on several occasions, at short notice sometimes. I couldn't imagine my dad being cared for by anyone else now. He is very happy with the quality of his care as our family is too. His deteriorating health has been challenging for everyone this year and without their support I don't know where we would be. I can highly recommend them. You may find slightly cheaper care agencies, but they won't be as professional and caring as Care Response.

Reply from Diane Brown, Registered Manager at Care Response Ltd

Thank you for the lovely review, we really appreciate you taking the time to write this. We are so pleased you are happy with the care provided , Thank You again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin W (Client) published on 18 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start my experience with Care Response has been positive. I have the same team of ladies who visit me four times a day and over this time they know what to do and look after me with care and professionalism.
If they are delayed with a previous client on the rare occasion this happens I always
get a call to let me know they will be running a little bit late. Having these ladies caring for me takes a lot of pressure off my wife and ensures that I can be looked after in our home.
I am 75 years old and was gainfully employed as an engineer for 50 years, so I have very specific views on what needs to happen and in which order. All my carers always deliver on this and always ask if I have everything I need.
I get an email every week with the upcoming weeks visits, with name of careers and time of visit.
The ladies are always smiling and we talk and laugh together. With careers coming into your home it is very important that you know and trust them just like your own family.

Reply from Diane Brown, Registered Manager at Care Response Ltd

Thank your for your fantastic review, its lovely to hear how much you value the Carers , we know they enjoy providing the care for you as much as you enjoy their visits. Thank you

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Care Response Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care Response Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Response Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Paula Eagle

Job Title: Manager

Paula has worked in the Care Industry for over 20 years and brings lots of experience. Paula is passionate about high-quality and consistency in care.

Frequently Asked Questions about Care Response Ltd

What Type of Services does Care Response Ltd offer?

Care Response Ltd offers Home Care.

How many Carers does Care Response Ltd employ?

Care Response Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Response Ltd to verify any information. View our terms and conditions. Care Response Ltd has an Enhanced Service - more info.