1st Homecare (Oxford) Ltd

8 Isis Business Centre, Pony Road, Oxford OX4 2RD
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9.6 44 Reviews
  • 1st Homecare (Oxford) Ltd, Oxford
1st Homecare (Oxford) was established in 2000 and has been based in Oxford throughout that time, providing high-quality domiciliary and Live-In care services to people in the local area.

They are registered with the Care Quality Commission (rated Good with an Outstanding in Responsiveness (July 2023) and contracted by Oxfordshire County Council and the NHS to provide a wide range of home care services.

They provide services in the following areas: Oxford City Centre, Headington, Summertown, Marston, Botley, Boars Hill, Wheatley, Holton, Horspath, Garsington, Cowley, Blackbird Leys & Kidlington.

1st Homecare (Oxford) is part of the 1st Homecare Group which has additional offices in Bedfordshire and Hertfordshire and a dedicated live-in service which provides care at home as an alternative to residential care.

In March 2025 the group was voted Winner of the category 'Most Outstanding Regional Homecare group in UK' by Homecare Awards. In addition the group has been one of the top 20 Groups in the country for 6 successive years (as measured by homecare.co.uk).
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Care Provided by 1st Homecare (Oxford) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1500

Please call office for further details.

These prices are only a guideline, please contact 1st Homecare (Oxford) Ltd to find out the exact price for your requirements.

Contact 1st Homecare (Oxford) Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact 1st Homecare (Oxford) Ltd to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sinead Brooks (Registered Manager)

1st Homecare (Oxford) Ltd Reviews (44)

9.6

1st Homecare (Oxford) Ltd has a Review Score of 9.6 (9.587) out of 10, based on 9 reviews in the last 2 years.
Over all time 1st Homecare (Oxford) Ltd has 44 reviews.

Overall Experience
  • 39
  • 5
  • 0
  • 0
  • 0
Date Published
  • 44
  • 0
  • 5
  • 9
  • 35
Reviewer Connection to 1st Homecare (Oxford) Ltd
  • 16
  • 9
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Dominic C (Son of Client) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When you look for a provider, you look for a friendly and professional service. 1st Homecare (Oxford) Ltd provide both. Sometimes care needs change or are required urgently and the care manager has always been quick to respond and effective- would recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M W (Client) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very delighted by the skill and competence of every carer who helps me - I am so pleased to recommend 1st Homecare Ltd to whomever I may talk to on this matter. I have brain damage and I trust this agency very much with my care and treatment should any trouble happen to myself. Thanking you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J E (Client) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provided meets all my present requirements. Staff are always willing to assist with anything I may ask for.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H C (Client) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and positive.
Prompt and efficient.
Happy staff come and go.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for 1st Homecare (Oxford) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for 1st Homecare (Oxford) Ltd is calculated as follows: ( (48 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 53 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for 1st Homecare (Oxford) Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (1)

Sinead

Sinead Brooks

Job Title: Branch Manager Joined: 2023

Sinead joined the company in 2022 and is the manager of both the Oxford branch and the Live-in Service. She has worked for a variety of care companies and brings a wealth of care experience.


In her spare time, she coaches and judges Irish dancing.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare (Oxford) Ltd to verify any information. View our terms and conditions. 1st Homecare (Oxford) Ltd has an Enhanced Service - more info.