Home Care Providers Owned by 1st Homecare Group
9.9
Group Review Score
(the average from all locations with a review score)
1st Homecare Group Locations (3)
1st Homecare Solutions Ltd
9.9
66 reviews
5a Ridgeway Court, Grovebury Road, Leighton Buzzard LU7 4SF
"All carers arrive promptly, they are polite and respectful. My husband enjoys their company and is able to spend time, chatting and…" Read all 66 reviews
1st Homecare Solutions Ltd takes pride in delivering a friendly and reliable service, available in the Leighton Buzzard, Dunstable and nearby villages in Bedfordshire and in parts of Buckinghamshire. In October 2025 it was awarded the much coveted… Read more about 1st Homecare Solutions Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £36 / hour
1st Homecare (Kings Langley)
9.9
62 reviews
14 Langley Wharf, Railway Terrace, Kings Langley WD4 8JE
"1st Homecare have been caring for my 92-year-old mother for several months. Having been disappointed with the care provided by other…" Read all 62 reviews
Part of the 1st Homecare Group, 1st Homecare Kings Langley takes pride in delivering a friendly and reliable service to people's homes in Kings Langley, Watford, Hemel Hempstead, and surrounding areas. The group also has offices based in Oxfordshire… Read more about 1st Homecare (Kings Langley)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32 / hour
1st Homecare (Oxford) Ltd
9.9
44 reviews
8 Isis Business Centre, Pony Road, Oxford OX4 2RD
"1st Homecare provide excellent care to my elderly neighbours and friends, making living at home possible for them. The carers are friendly,…" Read all 44 reviews
1st Homecare (Oxford) was established in 2000 and has been based in Oxford throughout that time, providing high-quality domiciliary and Live-In care services to people in the local area. They are registered with the Care Quality Commission (rated… Read more about 1st Homecare (Oxford) Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £34 / hour
- Live-in Care from £1,500 / week
1st Homecare Group Reviews (172)
9.9
1st Homecare Group has a Group Review Score of 9.9 (9.885) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to 1st Homecare Group must have a Review Score.
Review of
1st Homecare (Kings Langley)
from Elaine R (Daughter of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1st Homecare have been caring for my 92-year-old mother for several months. Having been disappointed with the care provided by other agencies, I was relieved and delighted to have found 1st Homecare. The company is outstanding in its professionalism and efficiency, and all their carers are experienced,
compassionate and sensitive to mum's needs as a sight-impaired dementia sufferer with limited mobility. Their health and safety practices are thorough and robust, and I feel confident that my mum is being well cared for. Mum's care plan is under constant review as her needs change and any requests from me are dealt with promptly. For me, seeing my mum relaxed and reassured when she is with the carers is the best measure of the care being given. 1st Homecare has given me peace of mind and I cannot praise them highly enough.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from Sheila B (Daughter of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers my mum has are really kind and helpful. They are very caring towards my mum. She enjoys their daily visits.
The office staff are really lovely too. Always willing to help with any queries.
The office staff are really lovely too. Always willing to help with any queries.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from maureen P (Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely staff, office and care sector,all very professional and friendly, couldn't ask for better carers , who do all they can to accommodate all the different needs we as service users have. I am absolutely happy with the service the company provides and would recommend them 100% .
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from Anne H (Daughter of Client) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always there to support, make suggestions, adaptable when necessary and quick to respond to additional needs. 1st Homecare have made a big difference to not only my mum's life, but also my dad's and the rest of the families life. Huge Thank you, we could not have got through the last 3 years without
you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from Irene C (Client) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is so important and a relief to know that a carer will be coming in each day and to know that they are efficient, friendly and able to provide the help needed. I would not be able to cope without their help and they are always cheerful and ready to listen, asking how I am getting on and always asking
if there is anything else that needs to be done before they leave.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from Peter A (Son of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the initial meeting with 1st Homecare & Dad, we were immediately impressed with the detail, care & respect that was provided. Now the care package is in place, we are very happy and reassured that Dad is being well looked after. The carers are professional & compassionate, giving us peace of mind.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare Solutions Ltd
from Keith J (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although personal care for my wife was tried earlier this year, it stopped due to resistance from her. The primary care worker was very good but still unable to make a breakthrough. I am now using the sitting service and the regular worker is engaging with my wife well. The care company has been helpful
and flexible meeting my carer needs. Communication is good.
Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare Solutions Ltd
from Jane L (Wife of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers arrive promptly, they are polite and respectful. My husband enjoys their company and is able to spend time, chatting and playing board games, also doing jigsaws. He needs to spend time with different people and these visits stimulate his mind and helps his memory.
The management team
are excellent, responding quickly to any request, helping with any difficulties. Always pleasant and organised.
Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare Solutions Ltd
from Melissa M (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad is more than happy with his daily carer, he tells me the carers are always so friendly, bright and bubbly and concerned for his welfare and well being. This review doesn't just relate to April but every month.
Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from David G (Husband of Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the carer and the service from Homecare
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from P R (Daughter of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a client of 1st Homecare for a couple of years, initially engaging domiciliary care, but more recently, live-in care.
All carers have been wonderful. They are respectful, caring and attend to Mum's needs as family members. Neither Mum nor I could wish for anything more; this is vital for
All carers have been wonderful. They are respectful, caring and attend to Mum's needs as family members. Neither Mum nor I could wish for anything more; this is vital for
me, as I do not live locally.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from Inga N (Friend of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1st Homecare provide excellent care to my elderly neighbours and friends, making living at home possible for them. The carers are friendly, capable and accommodating. The management is easy to reach, and communication is smooth.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from Nigel B (Cousin of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to express my thanks to one staff member in particular in the Oxford office for all her hardwork and dedication, she certainly went over and above to help greatly with the continuing live in care for my cousin.
Also my thanks to another member of staff for providing that care to my cousin,
Also my thanks to another member of staff for providing that care to my cousin,
she was extremely helpful, nothing was too much trouble and kept me fully updated.
They are both a credit to their company.
They are both a credit to their company.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from D L (Sister of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who go in to take care of my sister are very caring and kind. The office staff are responsive to any concerns and because they also go in and do home visits they have a good understanding of the real situation. They are making it possible for my sister to remain in her home.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from Melanie B (Daughter of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother has been with 1st Homecare (Oxford) since mid January and she has built up a warm connection and trust with all of them. She couldn't do without them. They do an excellent job are very friendly and chatty which we really like and share a little of their lives with us. They have started to
do one or two other jobs to help without hesitation. The office are hugely efficient and helpful and always happy to help whenever possible.
Reply from Sinead Brooks, Office manager at 1st Homecare (Oxford) Ltd
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Oxford) Ltd
from Steve W (Son of Client) published on 24 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed with the live-in care provided. It had a very positive effect on my dad and the carers quickly formed a real bond with him. There was suddenly a lot of laughter in the house which was a pleasure to hear and thanks to the carers patience and perseverance, dad has eaten more in the
last couple of weeks than I can remember being the case for many years.
Reply from Sinead Brooks, Branch Manager at 1st Homecare (Oxford) Ltd
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare Solutions Ltd
from Karen H (Daughter-in-law of Client) published on 10 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We love the prompt attention to everything that we get when needed! Those texts are a real connection when things go a bit wobbly around medicines or heating etc!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare Solutions Ltd
from R K (Client) published on 10 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This review relates to use of Conveens. One member of staff in particular came to change my conveen and told me she had never fitted a conventional to a person! However she had been trained on them. She went ahead and fitted one, decided it was not brilliant and replaced it. The result was very good
and no leaks appeared. From my point of view this was excellent result from her.
Then I had a carer at teatime who said she had never trained at all Conveens, on a mannequin nor on a person. This was resulted that the need to change it at bedtime caused us to change the carer. And now I discover she is scheduled to 'service' me for a change of Conveens a week later. I hope we can sort something this time.
Then I had a carer at teatime who said she had never trained at all Conveens, on a mannequin nor on a person. This was resulted that the need to change it at bedtime caused us to change the carer. And now I discover she is scheduled to 'service' me for a change of Conveens a week later. I hope we can sort something this time.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from Lynn B (Daughter of Client) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having a carer for dad allows me to have time out. The service provided by carer and office staff is excellent. I couldn't cope without them.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
1st Homecare (Kings Langley)
from L R (Daughter of Client) published on 23 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Kings Langley 1st Homecare team have been superb support through a very challenging time. All of the carers have shown compassion and kindness when caring for my father which has been greatly appreciated.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (7)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about 1st Homecare Group
Costs for home care providers owned by 1st Homecare Group
Average costs for home care provided by 1st Homecare Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by 1st Homecare Group, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £34 |
| Live-in Care (weekly) | £1,500 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does 1st Homecare Group own?
1st Homecare Group own 3 Agencies.
Which 1st Homecare Group Agencies have the highest review score?
1st Homecare Solutions Ltd, 1st Homecare (Kings Langley) & 1st Homecare (Oxford) Ltd have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare Group to verify any information. View our terms and conditions. 1st Homecare Group has a Platinum Service – more info.