Home Care Providers Owned by 1st Homecare Group
9.7
Group Review Score
(the average from all locations with a review score)
1st Homecare Group Locations (3)
1st Homecare (Kings Langley)
9.8
62 reviews
14 Langley Wharf, Railway Terrace, Kings Langley WD4 8JE
"1st Homecare have been caring for my 92-year-old mother for several months. Having been disappointed with the care provided by other…" Read all 62 reviews
Part of the 1st Homecare Group, 1st Homecare Kings Langley takes pride in delivering a friendly and reliable service to people's homes in Kings Langley, Watford, Hemel Hempstead, and surrounding areas. The group also has offices based in Oxfordshire… Read more about 1st Homecare (Kings Langley)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32 / hour
1st Homecare Solutions Ltd
9.7
66 reviews
5a Ridgeway Court, Grovebury Road, Leighton Buzzard LU7 4SF
"Our experience doesn't just relate to December but each and every month. My father and I find the carers to be super professional, friendly…" Read all 66 reviews
1st Homecare Solutions Ltd takes pride in delivering a friendly and reliable service, available in the Leighton Buzzard, Dunstable and nearby villages in Bedfordshire and in parts of Buckinghamshire. In October 2025 it was awarded the much coveted… Read more about 1st Homecare Solutions Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £36 / hour
1st Homecare (Oxford) Ltd
9.7
46 reviews
8 Isis Business Centre, Pony Road, Oxford OX4 2RD
"We have used 1st home care for some overnight stays as well as regular day time visits over several years. Staff are kind and efficient and…" Read all 46 reviews
1st Homecare (Oxford) was established in 2000 and has been based in Oxford throughout that time, providing high-quality domiciliary and Live-In care services to people in the local area. They are registered with the Care Quality Commission (rated… Read more about 1st Homecare (Oxford) Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £34 / hour
- Live-in Care from £1,500 / week
1st Homecare Group Reviews (174)
9.7
1st Homecare Group has a Group Review Score of 9.7 (9.720) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to 1st Homecare Group must have a Review Score.
Review of
1st Homecare (Oxford) Ltd
from Gillian W (Wife of Client) published on 11 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used 1st home care for some overnight stays as well as regular day time visits over several years. Staff are kind and efficient and respect my husband and his concerns I always know he is safe with them.. Very happy to recommend their services
Reply from Sinead Brooks, Registered Manager at 1st Homecare (Oxford) LtdThank you for your kind words, it is always a pleasure to care for Mr W.
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Review of
1st Homecare (Oxford) Ltd
from H K (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've used 1st Homecare a couple of times now to support my elderly parents while they were having difficulties in supporting themselves.
Everyone I encountered was professional, caring and accommodating and I knew my parents were in good hands every day. Nothing was too much trouble for them or "out
Everyone I encountered was professional, caring and accommodating and I knew my parents were in good hands every day. Nothing was too much trouble for them or "out
of scope" and the only thing I needed to do was read the daily reports (which were always completed swiftly) to get an update. I'd also like to recognise the office/management team for their support and help.
We won't hesitate to use them again if the need arises.
We won't hesitate to use them again if the need arises.
Reply from John Rennison, Owner at 1st Homecare (Oxford) LtdWe are delighted to hear that we are providing not just support to your Mum but also support and guidance to the family as a whole.
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Review of
1st Homecare Solutions Ltd
from Melissa R (Daughter of Client) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience doesn't just relate to December but each and every month. My father and I find the carers to be super professional, friendly and very caring and we look forward to seeing them every day. Nothing is too much trouble and they are so good with Dad.
Before we tried 1st Homecare Solutions
Ltd we tried a couple of other care providers but they were absolutely not of the same excellent standard as this one. I feel my father is in very safe hands which takes a lot of worry off me.
As well as the carers the management is great, polite, friendly and very helpful.
I have recommended 1st Homecare Solutions to a number of people. I can't praise them highly enough.
Reply from John Rennison, Owner at 1st Homecare Solutions LtdI'm delighted to hear that you have such a good experience with 1st Homecare. We go to great lengths to listen to clients and their families so that we provide care exactly as required so it is great when we read that we have performed well.
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Review of
1st Homecare (Oxford) Ltd
from Ann T (Daughter of Client) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Keeping Mum safe and happy at home is our top priority. Finding 1st Homecare (Oxford) has been so important to our family. They looked after Dad so well during the last six months of his life and have been providing wonderful regular care for Mum for six years. The communication with the local manager
is excellent and her home monitoring visits are extremely valuable to ensure the care plan can be adapted to match Mum's needs. The carers are friendly, caring and very respectful. Mum looks forward to seeing them. The opportunity to give feedback after every visit is very helpful. If you are looking for a high standard of homecare I recommend you ask 1st Homecare.
Reply from Sinead Brooks, Registered Manager at 1st Homecare (Oxford) LtdThank you very much for your kind words, we are delighted to care for mum, having built such a wonderful relationship with her during our time caring for dad initially.
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Review of
1st Homecare (Kings Langley)
from Elaine R (Daughter of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1st Homecare have been caring for my 92-year-old mother for several months. Having been disappointed with the care provided by other agencies, I was relieved and delighted to have found 1st Homecare. The company is outstanding in its professionalism and efficiency, and all their carers are experienced,
compassionate and sensitive to mum's needs as a sight-impaired dementia sufferer with limited mobility. Their health and safety practices are thorough and robust, and I feel confident that my mum is being well cared for. Mum's care plan is under constant review as her needs change and any requests from me are dealt with promptly. For me, seeing my mum relaxed and reassured when she is with the carers is the best measure of the care being given. 1st Homecare has given me peace of mind and I cannot praise them highly enough.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Thank you very much for this review. I am really proud of the team here in Kings Langley and will pass this review to them to read.
It was lovely to have met and include you on our dementia training day last week. We look forward to supporting you, mum and your sister for as long as you need us.
It was lovely to have met and include you on our dementia training day last week. We look forward to supporting you, mum and your sister for as long as you need us.
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Review of
1st Homecare (Kings Langley)
from Sheila B (Daughter of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers my mum has are really kind and helpful. They are very caring towards my mum. She enjoys their daily visits.
The office staff are really lovely too. Always willing to help with any queries.
The office staff are really lovely too. Always willing to help with any queries.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Lovely to read this and we are very happy to have mum home and back with us, I am pleased she enjoys the carers visits and that they are always kind and helpful. Thank you for this review.
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Review of
1st Homecare (Kings Langley)
from maureen P (Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely staff, office and care sector,all very professional and friendly, couldn't ask for better carers , who do all they can to accommodate all the different needs we as service users have. I am absolutely happy with the service the company provides and would recommend them 100% .
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Thank you for this review I do appreciate your time in writing this.Over the years I know we have been able to support you with your changing needs and I am so pleased we have been able to support you for so long. Thank you for your 100% recommendation.
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Review of
1st Homecare (Kings Langley)
from Anne H (Daughter of Client) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always there to support, make suggestions, adaptable when necessary and quick to respond to additional needs. 1st Homecare have made a big difference to not only my mum's life, but also my dad's and the rest of the families life. Huge Thank you, we could not have got through the last 3 years without
you.
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Review of
1st Homecare (Kings Langley)
from Irene C (Client) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is so important and a relief to know that a carer will be coming in each day and to know that they are efficient, friendly and able to provide the help needed. I would not be able to cope without their help and they are always cheerful and ready to listen, asking how I am getting on and always asking
if there is anything else that needs to be done before they leave.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Thank you for this review , I know you have a lovely relationship with your regular carers and I am really pleased to hear that they support you so well.
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Review of
1st Homecare (Kings Langley)
from Peter A (Son of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the initial meeting with 1st Homecare & Dad, we were immediately impressed with the detail, care & respect that was provided. Now the care package is in place, we are very happy and reassured that Dad is being well looked after. The carers are professional & compassionate, giving us peace of mind.
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Thank you for this review, I am pleased that Dad has taken so well to his carers, its great to hear the carers are professional and compassionate and that the care we provide gives you all peace of mind that Dad is being looked after. We are delighted that Dad has settled back in to his home so easily.
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Review of
1st Homecare Solutions Ltd
from Keith J (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although personal care for my wife was tried earlier this year, it stopped due to resistance from her. The primary care worker was very good but still unable to make a breakthrough. I am now using the sitting service and the regular worker is engaging with my wife well. The care company has been helpful
and flexible meeting my carer needs. Communication is good.
Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions LtdThank you for this review. I am pleased to hear all is going well and that the care and support we provide is working well for you and your wife.
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Review of
1st Homecare Solutions Ltd
from Jane L (Wife of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers arrive promptly, they are polite and respectful. My husband enjoys their company and is able to spend time, chatting and playing board games, also doing jigsaws. He needs to spend time with different people and these visits stimulate his mind and helps his memory.
The management team
are excellent, responding quickly to any request, helping with any difficulties. Always pleasant and organised.
Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions LtdThank you for this review, it is always lovely to hear the positive comments from our clients and their families, I am pleased we are able to support your husband with this social time and I hope you feel the positive outcome of our carers visits.
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Review of
1st Homecare (Kings Langley)
from David G (Husband of Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the carer and the service from Homecare
Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)Thank you for this review I know you had a lovely relationship with our carer and she is ready to support you again anytime you need.
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Review of
1st Homecare (Oxford) Ltd
from P R (Daughter of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a client of 1st Homecare for a couple of years, initially engaging domiciliary care, but more recently, live-in care.
All carers have been wonderful. They are respectful, caring and attend to Mum's needs as family members. Neither Mum nor I could wish for anything more; this is vital for
All carers have been wonderful. They are respectful, caring and attend to Mum's needs as family members. Neither Mum nor I could wish for anything more; this is vital for
me, as I do not live locally.
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Review of
1st Homecare (Oxford) Ltd
from Inga N (Friend of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1st Homecare provide excellent care to my elderly neighbours and friends, making living at home possible for them. The carers are friendly, capable and accommodating. The management is easy to reach, and communication is smooth.
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Review of
1st Homecare (Oxford) Ltd
from Nigel B (Cousin of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to express my thanks to one staff member in particular in the Oxford office for all her hardwork and dedication, she certainly went over and above to help greatly with the continuing live in care for my cousin.
Also my thanks to another member of staff for providing that care to my cousin,
Also my thanks to another member of staff for providing that care to my cousin,
she was extremely helpful, nothing was too much trouble and kept me fully updated.
They are both a credit to their company.
They are both a credit to their company.
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Review of
1st Homecare (Oxford) Ltd
from D L (Sister of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who go in to take care of my sister are very caring and kind. The office staff are responsive to any concerns and because they also go in and do home visits they have a good understanding of the real situation. They are making it possible for my sister to remain in her home.
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Review of
1st Homecare (Oxford) Ltd
from Melanie B (Daughter of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother has been with 1st Homecare (Oxford) since mid January and she has built up a warm connection and trust with all of them. She couldn't do without them. They do an excellent job are very friendly and chatty which we really like and share a little of their lives with us. They have started to
do one or two other jobs to help without hesitation. The office are hugely efficient and helpful and always happy to help whenever possible.
Reply from Sinead Brooks, Office manager at 1st Homecare (Oxford) LtdThank you very much for your kind comments, it is a pleasure to care and support your mother.
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Review of
1st Homecare (Oxford) Ltd
from Steve W (Son of Client) published on 24 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed with the live-in care provided. It had a very positive effect on my dad and the carers quickly formed a real bond with him. There was suddenly a lot of laughter in the house which was a pleasure to hear and thanks to the carers patience and perseverance, dad has eaten more in the
last couple of weeks than I can remember being the case for many years.
Reply from Sinead Brooks, Branch Manager at 1st Homecare (Oxford) LtdThank you for your kind words, which I have passed on directly to our carers. It was a real pleasure to care for your dad and see the progress that he made.
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Review of
1st Homecare Solutions Ltd
from Karen H (Daughter-in-law of Client) published on 10 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We love the prompt attention to everything that we get when needed! Those texts are a real connection when things go a bit wobbly around medicines or heating etc!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!
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Awards / Recognitions (7)
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Frequently Asked Questions about 1st Homecare Group
Costs for home care providers owned by 1st Homecare Group
Average costs for home care provided by 1st Homecare Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by 1st Homecare Group, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £34 |
| Live-in Care (weekly) | £1,500 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does 1st Homecare Group own?
1st Homecare Group own 3 Agencies.
Which 1st Homecare Group Agencies have the highest review score?
1st Homecare (Kings Langley), 1st Homecare Solutions Ltd & 1st Homecare (Oxford) Ltd have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare Group to verify any information. View our terms and conditions. 1st Homecare Group has a Platinum Service – more info.