Home Care Providers Owned by 1st Homecare Group

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by 1st Homecare Group
1st Homecare was established in 2010 and has now grown to three branches covering Bedfordshire, Hertfordshire, Oxfordshire and Buckinghamshire. All 3 branches are currently rated as Good by the Care Quality Commission (with two of three rated as Outstanding in Responsiveness)

It provides all forms of care in the homes of people who are older and disabled.

Clients include private funders together with 3 Local Authorities and at least four NHS Trusts.

A Live-in Care service has also been established a few years ago which provides Live-in Care services to clients within about 100 miles of the offices. Many clients choose this service as an alternative to Residential Care.

For 5 consecutive years 1st Homecare has been voted by clients as one of the Top 20 Groups in the UK (according to homecare.co.uk) (2020 to 2024)

Awarded Winner as 'Most Outstanding Regional Homecare Provider in UK' by Homecare awards 2025

1st Homecare Group Locations (3)

 

3 Home Care Providers owned by 1st Homecare Group

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1st Homecare Solutions Ltd

5a Ridgeway Court, Grovebury Road, Leighton Buzzard LU7 4SF 

9.9 66 reviews
"All carers arrive promptly, they are polite and respectful. My husband enjoys their company and is able to spend time, chatting and…"   Read all 66 reviews

1st Homecare Solutions Ltd takes pride in delivering a friendly and reliable service, available in the Leighton Buzzard, Dunstable and nearby villages in Bedfordshire and in parts of Buckinghamshire. The company is part of the 1st Homecare group which… Read more about 1st Homecare Solutions Ltd

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31 / hour
1st Homecare (Oxford) Ltd

8 Isis Business Centre, Pony Road, Oxford OX4 2RD 

9.9 44 reviews
"1st Homecare provide excellent care to my elderly neighbours and friends, making living at home possible for them. The carers are friendly,…"   Read all 44 reviews

1st Homecare (Oxford) was established in 2000 and has been based in Oxford throughout that time, providing high-quality domiciliary and Live-In care services to people in the local area. They are registered with the Care Quality Commission (rated… Read more about 1st Homecare (Oxford) Ltd

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31 / hour
1st Homecare (Kings Langley)

14 Langley Wharf, Railway Terrace, Kings Langley WD4 8JE 

9.9 60 reviews
"Always there to support, make suggestions, adaptable when necessary and quick to respond to additional needs. 1st Homecare have made a big…"   Read all 60 reviews

Part of the 1st Homecare Group, 1st Homecare Kings Langley takes pride in delivering a friendly and reliable service to people's homes in Kings Langley, Watford, Hemel Hempstead, and surrounding areas. The group also has offices based in Oxfordshire… Read more about 1st Homecare (Kings Langley)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30 / hour

1st Homecare Group Reviews (170)

9.9
1st Homecare Group has a Group Review Score of 9.9 (9.879) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to 1st Homecare Group must have a Review Score.

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Review of

1st Homecare (Kings Langley)

from maureen P (Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, office and care sector,all very professional and friendly, couldn't ask for better carers , who do all they can to accommodate all the different needs we as service users have. I am absolutely happy with the service the company provides and would recommend them 100% .

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review I do appreciate your time in writing this.Over the years I know we have been able to support you with your changing needs and I am so pleased we have been able to support you for so long. Thank you for your 100% recommendation.

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Review of

1st Homecare (Kings Langley)

from Anne H (Daughter of Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always there to support, make suggestions, adaptable when necessary and quick to respond to additional needs. 1st Homecare have made a big difference to not only my mum's life, but also my dad's and the rest of the families life. Huge Thank you, we could not have got through the last 3 years without
you.

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Review of

1st Homecare (Kings Langley)

from Irene C (Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so important and a relief to know that a carer will be coming in each day and to know that they are efficient, friendly and able to provide the help needed. I would not be able to cope without their help and they are always cheerful and ready to listen, asking how I am getting on and always asking
if there is anything else that needs to be done before they leave.

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review , I know you have a lovely relationship with your regular carers and I am really pleased to hear that they support you so well.

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Review of

1st Homecare (Kings Langley)

from Peter A (Son of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial meeting with 1st Homecare & Dad, we were immediately impressed with the detail, care & respect that was provided. Now the care package is in place, we are very happy and reassured that Dad is being well looked after. The carers are professional & compassionate, giving us peace of mind.

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review, I am pleased that Dad has taken so well to his carers, its great to hear the carers are professional and compassionate and that the care we provide gives you all peace of mind that Dad is being looked after. We are delighted that Dad has settled back in to his home so easily.

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Review of

1st Homecare Solutions Ltd

from Keith J (Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although personal care for my wife was tried earlier this year, it stopped due to resistance from her. The primary care worker was very good but still unable to make a breakthrough. I am now using the sitting service and the regular worker is engaging with my wife well. The care company has been helpful
and flexible meeting my carer needs. Communication is good.

Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd

Thank you for this review. I am pleased to hear all is going well and that the care and support we provide is working well for you and your wife.

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Review of

1st Homecare Solutions Ltd

from Jane L (Wife of Client) published on 21 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers arrive promptly, they are polite and respectful. My husband enjoys their company and is able to spend time, chatting and playing board games, also doing jigsaws. He needs to spend time with different people and these visits stimulate his mind and helps his memory.


The management team

are excellent, responding quickly to any request, helping with any difficulties. Always pleasant and organised.

Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd

Thank you for this review, it is always lovely to hear the positive comments from our clients and their families, I am pleased we are able to support your husband with this social time and I hope you feel the positive outcome of our carers visits.

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Review of

1st Homecare Solutions Ltd

from Melissa M (Daughter of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is more than happy with his daily carer, he tells me the carers are always so friendly, bright and bubbly and concerned for his welfare and well being. This review doesn't just relate to April but every month.

Reply from Helen Backhouse, Branch Manager at 1st Homecare Solutions Ltd

Thank you for this review. I am pleased to hear Dad is happy with his carers.

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Review of

1st Homecare (Kings Langley)

from David G (Husband of Client) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the carer and the service from Homecare

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review I know you had a lovely relationship with our carer and she is ready to support you again anytime you need.

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Review of

1st Homecare (Oxford) Ltd

from P R (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a client of 1st Homecare for a couple of years, initially engaging domiciliary care, but more recently, live-in care.
All carers have been wonderful. They are respectful, caring and attend to Mum's needs as family members. Neither Mum nor I could wish for anything more; this is vital for
me, as I do not live locally.

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Review of

1st Homecare (Oxford) Ltd

from Inga N (Friend of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1st Homecare provide excellent care to my elderly neighbours and friends, making living at home possible for them. The carers are friendly, capable and accommodating. The management is easy to reach, and communication is smooth.

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Review of

1st Homecare (Oxford) Ltd

from Nigel B (Cousin of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks to one staff member in particular in the Oxford office for all her hardwork and dedication, she certainly went over and above to help greatly with the continuing live in care for my cousin.
Also my thanks to another member of staff for providing that care to my cousin,
she was extremely helpful, nothing was too much trouble and kept me fully updated.
They are both a credit to their company.

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Review of

1st Homecare (Oxford) Ltd

from D L (Sister of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who go in to take care of my sister are very caring and kind. The office staff are responsive to any concerns and because they also go in and do home visits they have a good understanding of the real situation. They are making it possible for my sister to remain in her home.

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Review of

1st Homecare (Oxford) Ltd

from Melanie B (Daughter of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been with 1st Homecare (Oxford) since mid January and she has built up a warm connection and trust with all of them. She couldn't do without them. They do an excellent job are very friendly and chatty which we really like and share a little of their lives with us. They have started to
do one or two other jobs to help without hesitation. The office are hugely efficient and helpful and always happy to help whenever possible.

Reply from Sinead Brooks, Office manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind comments, it is a pleasure to care and support your mother.

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Review of

1st Homecare (Oxford) Ltd

from Steve W (Son of Client) published on 24 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the live-in care provided. It had a very positive effect on my dad and the carers quickly formed a real bond with him. There was suddenly a lot of laughter in the house which was a pleasure to hear and thanks to the carers patience and perseverance, dad has eaten more in the
last couple of weeks than I can remember being the case for many years.

Reply from Sinead Brooks, Branch Manager at 1st Homecare (Oxford) Ltd

Thank you for your kind words, which I have passed on directly to our carers. It was a real pleasure to care for your dad and see the progress that he made.

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Review of

1st Homecare Solutions Ltd

from Karen H (Daughter-in-law of Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love the prompt attention to everything that we get when needed! Those texts are a real connection when things go a bit wobbly around medicines or heating etc!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!

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Review of

1st Homecare Solutions Ltd

from R K (Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This review relates to use of Conveens. One member of staff in particular came to change my conveen and told me she had never fitted a conventional to a person! However she had been trained on them. She went ahead and fitted one, decided it was not brilliant and replaced it. The result was very good
and no leaks appeared. From my point of view this was excellent result from her.
Then I had a carer at teatime who said she had never trained at all Conveens, on a mannequin nor on a person. This was resulted that the need to change it at bedtime caused us to change the carer. And now I discover she is scheduled to 'service' me for a change of Conveens a week later. I hope we can sort something this time.

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Review of

1st Homecare (Kings Langley)

from Lynn B (Daughter of Client) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a carer for dad allows me to have time out. The service provided by carer and office staff is excellent. I couldn't cope without them.

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review. We are pleased we can continue to support you and dad with the recent increase to dad's care.

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Review of

1st Homecare (Kings Langley)

from L R (Daughter of Client) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kings Langley 1st Homecare team have been superb support through a very challenging time. All of the carers have shown compassion and kindness when caring for my father which has been greatly appreciated.

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Review of

1st Homecare (Oxford) Ltd

from M C (Client) published on 24 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that I have come in are very helpful and thoughtful and will help me out with the care I need to have, they are welcoming and easy to get on with, and they are very good at timekeeping ie, coming on time for my visits and they are polite to the rest of my family.

Reply from Sinead Brooks, Manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind words, we will feed this back to the carers providing your support.

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Review of

1st Homecare (Oxford) Ltd

from P V (Niece of Client) published on 18 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good communication between the office and the family.
I completely rely on the carers to let me know what provisions my Uncle needs as he has no family local to him. On the whole they do a great job caring for him especially when he doesn't want to cooperate!
Having the carers gives me peace
of mind that medication is taken, meals are prepared and the flat is kept clean - thank you.

Reply from Sinead Brooks, Manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind words, I will ensure they are fed back to our team. I am glad we are able to support your Uncle and give you peace of mind too.

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Awards / Recognitions (7)

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Frequently Asked Questions about 1st Homecare Group

Costs for home care providers owned by 1st Homecare Group

Average costs for home care provided by 1st Homecare Group by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by 1st Homecare Group, based on 3 out of their 3 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £30.67
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does 1st Homecare Group own?

1st Homecare Group own 3 Agencies.

Which 1st Homecare Group Agencies have the highest review score?

1st Homecare Solutions Ltd, 1st Homecare (Oxford) Ltd & 1st Homecare (Kings Langley) have the highest review score.
1st Homecare Group in Bedfordshire 1st Homecare Group in Hertfordshire 1st Homecare Group in Oxfordshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare Group to verify any information. View our terms and conditions. 1st Homecare Group has a Platinum Service – more info.