Home Care Provider Owned by 1st Homecare Group in Oxfordshire

me, as I do not live locally.

she was extremely helpful, nothing was too much trouble and kept me fully updated.
They are both a credit to their company.

do one or two other jobs to help without hesitation. The office are hugely efficient and helpful and always happy to help whenever possible.

last couple of weeks than I can remember being the case for many years.

of mind that medication is taken, meals are prepared and the flat is kept clean - thank you.

the teams and very importantly their kindness. With the daily visits, we have seen his general health improve as he recovered from his illness in the spring.
The carers are so helpful with his domestic and medical needs and a big shout-out to the person who managed to fix his TV sound bar problem!
When there are changes to my father's routines, 1st Homecare have always been flexible and responsive.
Caring for my very ill husband means I cannot look after my father every day, so 1st Homecare makes my life easier, as well as my father's!

friend in need.

to Mum’s desire for independence and work around some of her reluctance to have someone help her. They have often helped her with extras such as shopping, gardening, sorting out computer issues, etc. We couldn’t have kept Mum at home without them!

call or email. I don’t have to worry anymore about the daily tasks of personal care, medication, breakfast, changing and making her bed, feeding the cat along with general cleaning tasks as they are all part of her person-centred care plan.

her Alzheimer’s and is insistent she doesn’t need more care but the carers have been very patient with her and explained on every visit why they are there. This is most important to have those reassurances from the carers and company for a family.

which is very important to her. The carers from 1st Homecare are very friendly and Mum has grown fond of them all. I find communication with the Oxford team manager seamless and response time is good. 1st Homecare visited my Dad six years ago, in the last few weeks before he died. We were very happy with the professional and flexible care provided to Mum and Dad during this time. So, we didn't look anywhere else. We went back to 1st Homecare and we are so pleased we did.

me feel rushed.

valuable to her...giving her exactly the support she needs to allow her independent living. All the carers are professional and pleasant but most have become friends to talk to. The Oxford office manager and her team are always kind, efficient and very responsive in an emergency. 1st Homecare is a real comfort to me...a son whose minimum response time is two hours and my brother's whose minimum response time is 3.5 hours.