Careline Homecare (Middlesbrough)

Rooms 34, 38, 39, 40, South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough TS6 6TL
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1.4 1 Review
  • Careline Homecare (Middlesbrough), Middlesbrough
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Care Provided by Careline Homecare (Middlesbrough)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in Charge

  • Catherine Stobbs (Manager)
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Careline Homecare (Middlesbrough) Reviews (1)

1.4

Careline Homecare (Middlesbrough) has a Review Score of 1.4 (1.400) out of 10, based on 1 reviews in the last 2 years.
Over all time Careline Homecare (Middlesbrough) has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 0
  • 1
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Careline Homecare (Middlesbrough)
  • 1
Total of 1, showing 1-1
Review from M R (Client) published on 11 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
There are some very helpful and kind carers but unfortunately this is cancelled out by a few very disrespectful and unprofessional ones. This care service has added to my health problems not alleviated them. When reporting any issues to management, it's obvious that they neither care or have the intention
to do anything about it.
Carers who are carrying out their role poorly don't have any consequences which compounds the problems when a new client joins.
Avoid this company. I don't understand how they dare have care in their name as there is none.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.4 (1.400)

Overview of Review Score

The Review Score of 1.4 (1.400) out of 10 for Careline Homecare (Middlesbrough) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.4 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.400 for Careline Homecare (Middlesbrough) is calculated as follows: ( (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 5 Ratings = 1.4
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Careline Homecare (Middlesbrough) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Careline Homecare (Middlesbrough)

What Type of Services does Careline Homecare (Middlesbrough) offer?

Careline Homecare (Middlesbrough) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Careline Homecare (Middlesbrough) to verify any information. View our terms and conditions. Careline Homecare (Middlesbrough) has an Basic Service - more info.