Home Care Providers Owned by Careline Homecare Ltd

Poor management I had a complaint about a member of staff, who denied the incident happened, the manager believed the member of staff, certainly would not recommend this company , the management don't even know what they charge for the service.

Carers have been smoking at my dad's property and throwing cigarette butts everywhere which is not only a serious fire hazard but disrespectful and rude. I have been asking for this to stop and for all cigarette butt's to be removed since 12/02/26 yet I am still waiting. I have also called the office several times and keep getting told someone would call me back, still waiting. I have video evidence of this so will be posting very soon should this not be resolved immediately.

Avoid this company. I don't understand how they dare have care in their name as there is none.

I don't normally write a review but I feel this company (Care line) deserves it. I have carers coming in each day to help me because of my disabilities, and I have to say they're fantastic, in that they are friendly, caring, and extremely helpful. They always have a smile and they make you feel at ease. I was very nervous when they were attending on the first day, but I had no reason to be. I would recommend this company for your care needs. Well done Care Line.