Caremark Southend and Rochford

They are extremely supportive and have always had excellent communication with me regarding all aspects of the care.

As her daughter it gives me great peace of mind and assurance that my mother is visited daily and cared for as requested.

we are very pleased with the quality of care you provided and the carers you have got thanks for looking after Hazel and the dignity you showed your carers are all ways on time they are all ways taking to Hazel and myself

Caremark have been providing care for my Dad for nearly two years and in all honesty I have no idea what he, and I, would do without them. My Dad is able to live at home at nearly 95 and have the physical help that he needs with washing, dressing, meals and medication whilst still having time between visits to live independently. Most importantly though is the time that the carers spend with him outside the practical needs. He enjoys talking to them all and it has prevented boredom, kept his brain active and helped with the loneliness he inevitably feels. I cannot recommend the entire team enough. Head Office are understanding and adaptable with our many requests and change of plans and the carers themselves are just wonderful

My mum and I are really pleased with the professional service provided. Mum is really comfortable with the carers and is always pleased to see them. They take time to listen to her and are so friendly which is lovely for her and myself. Nothing is to much trouble for the team

Caremark were recommended to me after my dad suffered an infection and developed mild dementia. They cared for him for just over two years until dads dementia worsened and he needed 24 hour care in a carehome. During the two years Caremark were outstanding, from the care given by every single carer who went to dad, to all the office staff and management. Nothing was too much trouble, from cancelling a day here and there to adding extra visits when I needed them. If I could have kept dad at home using Caremark I definitely would have done, and would have no hesitation in recommending them to anyone who needs carers for their loved ones.

Nothing is too much trouble for this team and since we live a distance from my Dad, we are extremely grateful to them.

To every carer who supported my mother-in-law - you made a real difference, I can't thank you enough. I wholeheartedly recommend Rochford Caremark

My mother is very pleased with the care company who are reliable, polite and always willing to help her if in trouble. I myself am satisfied with the excellent care which is given.

Caremark (Southend and Rochford) give reliable and helpful care to my mum. All of the staff are friendly and kind. The carers, supervisors and management work well as a team, communicating well and responding promptly to any concerns or changes in care needs.

My mother returned home after three months in a care home recovering from a fall. She used your service last year and was happy to see the girls again. I know if they have any concerns, they will call me. We both have peace of mind. The office staff are wonderful as well.

Today and every weekday I had two half-hour visits and a lovely chat and lunch left out and two cups of tea. The staff are all so lovely, tidy and sweep if needed and hang washing out. The office ring a weekly courtesy call had a little chat also. My husband is happier knowing I have these visits and not alone all day.

Very reassuring to have a carer call each morning to make my breakfast and to shop for me, especially since I am now a widow living alone with very few family visits.

I have received excellent care for my Aunt over the past five years by the team of Caremark.

Our family have always been pleased with the care and support from Caremark carers given to our farther. During this pandemic, while it's been difficult to visit, they have been even more supportive. The support our father with all aspects of daily living not only personal care but his meal preparations, shopping, laundry and housework. He looks forward to each visit and is so pleased that through them he can remain living in his own home, which has always been his wish and this would not be possible without them. They keep us updated and let us know of any concerns or issues.

We are very pleased with the service Caremark provide. They contact my son if anything is wrong and go out of their way to help with all the little things. The staff are well trained and friendly. I have recommended Caremark to others.

It is important to me, that my carer gets to know me so that they know when I have my good days and when I have bad days.

The staff are always friendly and chatty. Very willing to assist mum if she needs it. Mum is quite happy and looks forward to the visits.

Very good.

Totally new territory for us so we were unsure of what care we could receive for my dad with early dementia. We were guided and helped when the initial assessment took place, and the care started almost immediately. My dad can be stubborn but the carers were patient and soon gained his trust and he enjoys seeing them twice daily. Any problems were resolved quickly as things cropped up, and we are informed immediately if anything is wrong. A visit diary is kept in the home so we can always see how visits with the carers are going. They help with everything from making his breakfast to helping him into bed at night and they are all very kind and thoughtful with the little things which make his independent living possible. I highly recommend this company, it has made an immense difference to all of us as we are no longer under pressure and feeling stressed, and Dad is happier in a proper routine. Five Stars!