Caremark Southend and Rochford

14-16 South Street, Rochford SS4 1BQ
Review Us
8.0 21 Reviews
  • Caremark Southend and Rochford, Rochford
Caremark Southend and Rochford provide care and support to a range of people living in the Southend and Rochford areas.

All of their clients can benefit from living independently at home while receiving some care to support them to remain to do so.

Services provided by Caremark Southend and Rochford ensure that all clients have their level of independence ensure maintained while they continue to live in their own homes.

Care can be tailored to match each client's specific needs and preferences as well as to match a specific budget and live-in care can also be provided.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £31

Bank holiday rates are double of weekday hourly rates.

These prices are only a guideline, please contact Caremark Southend and Rochford to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Deepak Menon (Managing Director)

Caremark Southend and Rochford Reviews (21)

8.0

Caremark Southend and Rochford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Caremark Southend and Rochford has 21 reviews.

Overall Experience
  • 14
  • 6
  • 1
  • 0
  • 0
Date Published
  • 21
  • 1
  • 1
  • 1
  • 20
Reviewer Connection to Caremark Southend and Rochford
  • 7
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Ian K (Husband of Client) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good service. In general, calls are all at usual times. My wife is treated with compassion and dignity. My wife also has built relationships with her regular carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Caremark Southend and Rochford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Caremark Southend and Rochford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Southend and Rochford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (4)

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Deepak Menon

Job Title: Managing Director Joined: 2012

I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support in place. And our tremendous team are dedicated to maintaining the quality of life for the people we care for & we will strive every day to uphold & improve the very high standards of care & support we already provide.

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Carley Jeffrey

Job Title: Registered Care Manager Joined: 2016

Our Care manager is responsible for the overall running of the operations.


Please feel free to contact our Care manager for any query that you may have and we will be happy to assist you.

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Debbie Hume

Job Title: Office administrator and Recruitment officer Joined: 2019

Debbie is our recruitment and administrative officer. Please feel free to contact Debbie for any query you may have and she will be happy to assist you.

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Eva Quitt

Job Title: Care Co-ordinator Joined: 2013

Eva is our office care coordinator and is responsible for rostering making sure all our staff are allocated with accurate rounds and visits with permanent allocations.


Please feel free to contact Eva in case of any queries and she will be happy to assist you.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Southend and Rochford to verify any information. View our terms and conditions. Caremark Southend and Rochford has an Enhanced Service - more info.