Sentinel Care Services

Suite 2G, Radford House, Stafford Park 7, Telford TF3 3BQ
Review Us
8.3 2 Reviews
  • Sentinel Care Services, Telford
Sentinel Care Services is a trusted and established provider of high-quality domiciliary care, delivering personalised support across Shropshire and Staffordshire. With over 25 years of experience, the company is known for excellence, reliability, and a compassionate approach to home care.

Clients receive tailored assistance designed to promote independence, dignity, and comfort in their own homes. From daily living support to more complex care needs, Sentinel Care Services ensures each individual is treated with respect and receives the attention they deserve.

Backed by a team of skilled and dedicated professionals, Sentinel Care Services maintains the highest standards in care provision. Recognised as a great place to receive care, the service offers peace of mind to individuals and families alike, with a commitment to quality, continuity, and trust.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We will be happy to provide you with details of our fess either over the phone or by e-mail upon enquiry.

Good to Know

Owner

  • Sentinel Care Services

Person in charge

  • Leesha Crocombe (Registered Care Manager )

Sentinel Care Services Reviews (2)

8.3

Sentinel Care Services has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Sentinel Care Services has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from Malcolm S (Client) published on 10 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find your carers very pleasant, nothing to much trouble. Like coffee!!

Reply from leesha crocombe, Registered Manager at Sentinel Care Services

Thank you for your review! Certainly cant beat a nice cup of coffee.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J H (Client) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service the carers are very good. On occasion the management is not as good as the carers. I would recommend them to anyone.

Reply from leesha crocombe, Registered Manager at Sentinel Care Services

Thank you for your review! We are always striving to improve and this feedback really helps us put improvements in the right areas.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Sentinel Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Sentinel Care Services is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sentinel Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (1)

Meet the Team (7)

Simon

Simon Crowther

Job Title: Managing Director

Joined: 2023

Awaiting information

No image found

Leesha Crocombe

Job Title: Registered Care Manager

Joined: 2025

I am Leesha, I’m a Registered Nurse by background and have worked in the health and social care sector for 20 years.


I am passionate for quality and making a difference to peoples live.


I believe that holistically we can make big difference to achieve person centred goals.  

Chantelle

Chantelle Booth

Job Title: Care Coordinator

Joined: 2022

Awaiting description

No image found

Liz Starkey

Job Title: Field Care Supervisor

Joined: 2024

Awaiting information

No image found

Teoni Griffiths

Job Title: Field Care Supervisor

Joined: 2024

Awaiting information

No image found

Chloe Sanders

Job Title: Field Care Supervisor

Joined: 2020

Awaiting information

No image found

Samantha Duggins

Job Title: Recruitment Officer

Joined: 2009

Awaiting information

Frequently Asked Questions about Sentinel Care Services

What Type of Services does Sentinel Care Services offer?

Sentinel Care Services offers Home Care.

How many Carers does Sentinel Care Services employ?

Sentinel Care Services employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sentinel Care Services to verify any information. View our terms and conditions. Sentinel Care Services has an Enhanced Service - more info.