What Type of Services does Day to Day Care Ltd offer?

Day to Day Care Ltd offers Home Care.

How many Carers does Day to Day Care Ltd employ?

Day to Day Care Ltd employs 50 carers.

Day to Day Care Ltd, First Floor Offices, 350 High Street, Orpington, Bromley, London BR6 0NQ

Review from Marian J (Client) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

I have used Day to Day for at least 10 years, going from twice a week to five times a week. I have not had a carer who I didn't get along with, they have all been cheerful, helpful and kind, they communicated well with me and learnt quickly what was the best way to handle me without causing pain. I

cannot praise them highly enough and hope to find a company as good now that I have moved (wish I could have brought them with me!!).

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you, Marian, for your loyalty over the past decade and for this glowing 5-star review. We are so happy that our staff could make a positive difference in your daily life. We are sorry to lose…read more

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Review from L I (Relative of Client) published on 19 November 2025 Submitted via Website • Report

Overall Experience

We've been with Day to Day for a few years now and we are very grateful for all that they do. The office are incredibly helpful and always answer the phone. They keep us up to date with anything we need to know no matter the time of day or weekend and happy to implement any changes as and when necessary.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to leave this review. I'm really pleased to hear that you've had such a positive experience with our team over the years. Knowing that the communication, availability and…read more

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Review from Judi B (Stepdaughter of Client) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Day to Day provided care to my late father (died 2024) and now to my very elderly and frail stepmother.
All the staff I have dealt with since engaging home assistance for dad and my stepmother have been helpful, thoughtful, incredibly patient, tolerant and kind.
Care plans are discussed and agreed with

everyone.
Communication is positive with both carers and Day to Day office staff.
Any problems (either from the user or the company) are promptly reported and dealt with.

It is a diificult time for most families dealing with elderly, housebound relatives in poor health.
Day to Day staff have been extremely supportive to me and offered kindness and help where necessary.
I am very grateful for their support.
I would have no hesitation in recommending the services Day to Day.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you, Judi, for taking the time to share this. I'm very sorry for your loss, and I'm glad to hear that our team were able to support both your father and your stepmother during such a difficult…read more

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Review from Cathy B (Daughter of Client) published on 13 February 2025 Submitted via Website • Report

Overall Experience

I am so pleased we chose Day to Day Care Ltd to provide care for dad. They are very professional, compassionate and human. The initial review meeting was excellent and the care team are amazing. Dad needs help getting washed and dressed each day and it is such a relief to know that he starts his day

safely. They look out for mum as well - she can't help dad as she is 95 and tires very easily. They respect her needs and wishes as well as dad's and they look out for her too (for example, the care log mentioned mum looked pale and unwell when she answered the door, and I had a call to alert me to this). I log on to the portal part way through the morning and can see from the comments how mum and dad's day has started which is very helpful as I can tell, for example, what might need doing when I visit them in the afternoon. The carers go above and beyond. I would recommend this company to anyone who, like us, is having to face up to the fact that their parent(s) need additional help.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for your thoughtful review of our services. The team will be pleased to know that their extra efforts have been recognised and appreciated.

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Review from M C (Friend of Client) published on 7 February 2025 Submitted via Website • Report

Overall Experience

From the very first call I made to Day to Day Care, I felt a huge weight had been lifted from my shoulders. They visited to discuss the care we needed and a plan was agreed and care started within a few days. From the very first visit, the ladies were professional, punctual, reliable and very friendly.

With their help, I was able to respect my friend's wishes and keep her in her own home until she sadly passed away. The ladies were always there for me too offering support when I needed it. I would highly recommend Day to Day Care Ltd and will definitely use them again in the future.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you so much for your kind and thoughtful words. We're very happy to have been able to support both you and your friend, and help lift some of the weight off your shoulders, during such a…read more

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Review from Ruth Y (Daughter of Client) published on 29 July 2024 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the wonderful team from day-to-day care. The whole team were exceptional not only caring for my mum but caring about her. They went the extra mile in all circumstances adjusting to meet mum's needs as they became more complex. They went above and beyond their duties.

It was a great relief to me to know that mum's needs were met with such care and diligence. I cannot recommend them highly enough.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for your very kind words. It is important to be able to adapt as care needs change and we are very pleased that we were able to give you peace of mind that mum was being well cared for.

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Review from Saadia C (Daughter of Client) published on 22 July 2024 Submitted via Website • Report

Overall Experience

The team are highly professional but most of all compassionate in their care of my father. I travel often for work and I have peace of mind knowing that he is well looked after in the comfort of his own home. The team are responsive to all my requests and the timely updates whilst I am away mean that

I can stay informed of any issues and help to resolve them quickly where necessary

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to leave a review of our service. Your kind comments are much appreciated.

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Review from Suzanne J (Friend of Client) published on 28 March 2024 Submitted via Website • Report

Overall Experience

My neighbour was elderly and needed care at home. At first social services provided care but it was very poor and unreliable and my neighbour disliked the care provided. I then phoned Day to Day Care and they really helped by providing the care my neighbour really needed. They were reliable and caring.

Most importantly they engaged with my neighbour, chatted and made her meals and cups of tea etc. I am very grateful for the help they provided and would recommend this company to anyone who is seeking care for a loved one at home.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you, I'm glad we were able to help and deliver the care that your neighbor needed. I will, of course, pass your thanks on to all the staff.

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Review from Janet P (Daughter of Client) published on 12 March 2024 Submitted via Website • Report

Overall Experience

My mother has home help support twice a week. The carer always arrives on time, she attends to the support tasks needed and takes time to chat to my mum. She’s friendly and nice to have in the house. On the few occasions someone else came instead of her, they have been lovely. We also appreciate the

management, who have understood Mum’s needs and arranged everything very well.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you Janet for taking the trouble to leave a review. We will share this with your mother's carer and the rest of the team. I know they will be grateful to read your comments.

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Review from Roger P (Husband of Client) published on 5 March 2024 Submitted via Website • Report

Overall Experience

First class in every way.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you Roger for taking the time to leave a review of our services.

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Review from Clare H (Daughter of Client) published on 10 November 2023 Submitted via Website • Report

Overall Experience

As a full time carer for my mum, we used this company for the first time to cover me whilst I took a holiday with family to recharge.
From start to finish the service was warm and welcoming. I was able to check daily updates of how Mum was and what task has been completed.
The staff were all so compassionate

and kind, they all built a great rapport with both Mum and Dad and were professional and caring at all times, ensuring Mum was always comfortable and her care needs were thoroughly met.
I would not hesitate to use this company again next time and highly recommend.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to leave a review of the service we provided for Mum in your absence. I'm glad you were able to take a well-deserved break and not have to worry about whether Mum was…read more

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Review from Christine A (Daughter-in-law of Client) published on 16 May 2023 Submitted via Website • Report

Overall Experience

In a nutshell excellent. Anyone who needs to use this service will be going through a rather tough time already but once we had reached out to Day to Day Care they made everything stress free. Everyone we spoke to was very helpful and understanding, I feel like we were listened to and they made it

their priority to get to know my mother-in-law. Once we were using the service we found the app very useful, lots of information is added so we know how each visit went. If there were any issues the office would call us right away so we could action. We felt that Mum was in excellent hands for every visit. Thank you Day to Day.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to leave such a positive review. We are glad we were able to help in your family's time of need and that we were really able to make a difference. Thank you too for…read more

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Review from L C (Client) published on 15 May 2023 Submitted via Website • Report

Overall Experience

Overall a very good service provided. With helpful and friendly carers. Felt grateful they were taking care of my late mother. Also always took time to speak to myself and my siblings regarding any issues.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to share your experience. We strive to provide the best service possible and are pleased we were able to meet your expectations.

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Review from Brenda M (Wife of Client) published on 26 April 2023 Submitted via Website • Report

Overall Experience

Brilliant service, compassionate and caring, many of the carers going above and beyond the norm. Would highly recommend this home care company to anyone requiring this level of service for themselves or their loved ones.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you Brenda for your positive review. We always aim to do our best and your appreciation is gratefully received. I will ensure your comments are passed on to the team.

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Review from Carol W (Wife of Client) published on 13 April 2023 Submitted via Website • Report

Overall Experience

The whole service embodies the word ‘care’. It’s like having a member of your own family helping with whatever is needed. Whatever you need can be provided absolutely hassle free. I experienced social care with my dad some years ago and there is no comparison.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you very much for your review. We are very fortunate to have a highly experienced team that knows what 'care' is and goes the extra mile to provide the highest level of care and support to our…read more

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Review from K A (Son of Client) published on 24 March 2023 Submitted via Website • Report

Overall Experience

When we realised that my mother needed care it was a daunting time for us. We had previously had a care company and were not happy with the level of care Mum received so we cancelled. But health issues took a bad turn. So we contacted Day to Day Care, I have to say we received the best care, we had

the review and care started straight away. My mum had a good relationship with the carers, they were all very caring, highly experienced and gave 100% to her, not only to her but also was there for the family. Sadly, she went into a care home but I would recommend Day to Day Care.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you for taking the time to share your experience of our service.
The decision to seek care for a loved one can be both daunting and emotional. We are grateful for your trust and very pleased…read more

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Review from Margaret H (Wife of Client) published on 16 March 2023 Submitted via Website • Report

Overall Experience

My husband's previous care company were not able to provide the care he needed and fortunately, Day To Day were able to take over at the last minute. All the carers were very professional but at the same time gentle and understanding of my husband's needs. (They also cared for me on a couple of occasions.)

I would have no hesitation in recommending Day To Day to anyone.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Margaret, thank you for taking the time to share your experience with our home care service. We take great pride in providing compassionate and professional care to all our clients, and we're…read more

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Review from Celia D (Sister of Client) published on 14 March 2023 Submitted via Website • Report

Overall Experience

They provide an excellent service and are at the end of a phone if you have any problems. They always attend at the allotted times. They look after my brother's personal care i.e. bathing/shaving and ensure that he has clean clothes. In addition, his rooms are hoovered and the kitchen and bathroom are

kept clean and tidy. The carers are friendly and chat with my brother which helps his well-being.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you Celia for taking the time to leave a review and for showing your appreciation for our service. I will ensure that your kind comments are shared with both the management team and the carers…read more

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Review from June J (Daughter of Client) published on 3 March 2023 Submitted via Website • Report

Overall Experience

When mum first started having care, it wasn't from Day To Day. It was six weeks of problems. When she was switched to Day To Day I was amazed at the difference. All of the carers actually cared. It never seemed like they were just doing a job. It always seemed personal. Mum loved most of 'her girls'.

When she was being difficult for myself, my husband, or my sister, she was almost always happy to do as her girls asked. If ever there was a problem, which was rare, the office, and a supervisor were always easy to talk to. Issues were resolved very quickly. Not only were they great with mum, but they gave us great support and comfort too. When we lost mum they were fantastic with some of her girls attending the funeral service. I am now in a position where I need carers, and although I am happy with the service I am getting, I wish I had been assigned Day To Day.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you, June, for taking the time to share your positive experience with our home care service. We are so happy to hear that we were able to make a positive impact on your mother's life. Providing…read more

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Review from B G (Son of Client) published on 21 February 2023 Submitted via Website • Report

Overall Experience

The family was thrown into turmoil when my mother came out of hospital. It was clear she would need carers but we were unprepared and did not know where to start. A relative said they had received excellent care from Day to Day Care Ltd so we gave them a ring. They visited my mother to discuss her needs

and a Care Plan was completed within days. The care my mother received was truly first-class over an extended period of about 18 months. She developed friendships with several of the carers and their visits improved her quality of life, in addition to meeting her care needs. I was particularly impressed with their patience and willingness to go the extra mile when necessary. The administrative staff were also first class and replied very promptly whenever we contacted them with a query. They were also very accommodating when unexpected changes to my mother's care needs were required at short notice. We really could not have asked for more.

Reply from David Armstrong, Managing Director at Day to Day Care Ltd

Thank you Brian for choosing Day to Day Care Ltd for your mother's care needs and for taking the time to share your positive experience of our service. We are glad to hear that we were able to assist…read more