Day to Day Care Ltd

First Floor Offices, 350 High Street, Bromley BR6 0NQ

Day to Day Care Ltd
Day to Day Care Ltd
Day to Day Care Ltd

Day to Day Care offers a flexible range of care and support packages in the client's own home, striving for affordable services that suit individual needs, choice and independence, with the aim of preventing clients having to move into residential accommodation.

Services include extensive or specialist care needs, as well as help with daily tasks, shopping and housework, with both regular and occasional visits available depending on circumstance.

The provider has a fine reputation within the local community, having been active since 2003.

Owner : Day to Day Care Ltd

Person in charge: David Armstrong (Managing Director)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Fees Guide: £18.39

Services Offered: 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Quality Commission* Report on Day to Day Care Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.7 Day to Day Care Ltd has a Review Score of 9.7 (9.721)

The Review Score of 9.7 (maximum of 10) for Day to Day Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Day to Day Care Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.721 for Day to Day Care Ltd is calculated as follows: ( (50 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 68 Ratings = 4.721

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for Day to Day Care Ltd is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Day to Day Care Ltd?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Day to Day Care Ltd

  • Client / Service User
    3
  • Daughter of Client/Service User
    3
  • Power of Attorney/Solicitor of Resident/Service User
    2
  • Son of Client/Service User
    2
  • Mother of Client/Service User
    1
  • more

Flexible service adapting to the client’s daily complex needs. Care plans are well set up and monitored. New ideas and training are incorporated into the care plan.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Excellent

Treated with Dignity: Good

Value for Money: Good

I recently broke my leg. The service I received from the carers was first class. They treated me very well. The carers were on time and did all that was asked of them. Nothing was too much trouble. Made me feel very comfortable.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Very satisfied with day to day care.

How likely would you be to recommend Day to Day Care Ltd? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

I am paralysed from the waist down to my feet, so need someone to put me to bed and someone to get me up in the morning. They have to help get me undressed at night and in the morning assist me to the bathroom to go to the toilet and I was myself and they get me dressed. They do this weekend and evenings as I have a private lady weekdays.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Good

Value for Money: Satisfactory

Mum's been using DtD (Day to Day Care) for some time now and you do consistently get a very good/professional and caring standard of service; all the way up to "the governor". (And no rushing out the door almost as soon as they turn up, as I have noticed when a clearly overburdened Social Services team briefly took over for assessment purposes). Additionally, I and my brothers visit mum frequently, and so are constantly ringing to cancel various DtD visits and subject to a 24hr notification, this is catered for at no charge. Recommend without hesitation. Very Can-do!

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Don't Know

My mother is given excellent and sympathetic care from the carers. She has 2 visits each day for washing, meals and medicine. The carers alert myself or my sister of any problems and her daily care can be monitored by Openpass.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Good

Value for Money: Good

The Day to Day Care agency provided care to my Mother-in-Law on an increasing basis since 2013. As she became increasingly frail, she needed more care and went from one visit in the morning to helping her dress and shower to four times a day to help not just with dressing in the morning and undressing at night, but also with making meals and giving her medication.

The manager visited regularly and worked with my wife and myself to put together an effective care plan which included gently encouraging her to drink and shower which left to her own devices she would not do. They were a big support to us as even though we visited most days of the week, without the carers she could not have remained at home as long as she did. Her increasing physical frailness and deteriorating mental capacity meant that despite the care provided, she had to go to live in a care home in July 2016.

How likely would you be to recommend Day to Day Care Ltd? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The Agency helped me look after my mother for over ten years until her recent death. I could not have managed without the help of her kind and competent carers. Mum was elderly and had great difficulty with mobility and I was able to continue with my job knowing that she was well looked after when I could not be there. I always felt that whatever needed doing when they arrived, it would be done and she would be left comfortable and safe until I got home. The management staff are approachable and have dealt promptly with any requests. This is a very good agency.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Our dad needed care after suffering a stroke. We employed a company recommended by the borough. It was totally stressful especially to dad. We changed company to Day to Day Care who totally transformed dad's life and therefore ours. They were totally professional, caring and reliable from the very top of the organisation the whole way through. On the many occasions our thanks were given their response was "we are only doing our job". They had no idea that not every carer was the same as them. We cannot thank them enough.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Day to Day Care enabled my mother to be looked after at home during her final years, and I could not have managed without their support. Not only were they excellent carers, they always seemed to go beyond the call of duty. I was very impressed with their attention to detail, their kindness and compassion. My mother was always treated with dignity and the standard of care was excellent.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Over the period that Day to Day Care has been used difficulties have been experienced from time to time but most of these have been successfully surmounted. The result has been a service which has proved generally satisfactory and at times exemplary.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

We have been delighted with the help, care, and ease with which we were able to arrange care for our friend. The care has been first rate in every respect and we cannot recommend this local firm highly enough.

How likely would you be to recommend Day to Day Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Day to Day Care Ltd

    • We welcome home care and nursing agency service users/clients and their family/friends to submit reviews to homecare.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the agency)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on homecare.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

May 2017

February 2015

Job Vacancies

Staff Profiles

There are no staff profiles posted yet