Care Wyvern

The staff at Care Wyvern have been extremely helpful and caring. They manage to put my mother at ease and are very nice to her whilst completing all tasks efficiently and making sure all her needs are met. Mum loves all the staff and enjoys their visits. They help to motivate her to maintain high standards of hygiene and always provide plenty of food and drink. Mum generally benefits from the service Care Wyvern provides and without their hard work, patience and kindness it would be unlikely Mum would be able to remain in her own home.

I have no hesitation in recommending Care Wyvern.

All my carers are kind and efficient and make me laugh. They are punctual and caring.

Well, what can I say? Thank you doesn't seem enough but what would we do without our wonderful carers who are more like friends and family to us, both with all their support and understanding, through the ups and downs. They go above and beyond. It's wonderful to know that we are so lucky to have the Care Wyvern care for us both. So thank you again to each and every one of you, we really appreciate everything you do. Love to all.

I’ve been with Care Wyvern for 10+ years and some of the carers have been coming for that long. They’ve proven to be friendly but also professional and any issue I may have had has been dealt with swiftly and in confidence. I now use the app to check my scheduled visits and carers, along with my personal care notes which is very simple, effective and up to date.

It is good to know that I can contact you again should I find myself needing help again in the future.

They go beyond just their duties with their roles by ensuring that the well being of my father is a high priority. They are like angels and show empathy and kindness as well as following correct procedures. When an emergency situation arises, they act swiftly and keep me updated.

How wonderful and refreshing in this day and age to have such a fantastic service to the needy. Nothing was ever too much trouble, not once did the company let my mum down. I was kept fully informed and up to date on any ongoing or new concerns that were happening. The office staff were hands-on and always there for help and advice and always knew what was going on. It's without question my mum stayed in her home as long as she did thanks to Care Wyvern.

From the first visit of the day to the last, the care given to my wife has been excellent. All the carers have put her at the centre of their visit and all have shown friendliness with professional ability in her care.

Excellent service by this company, small yet dedicated throughout.

It's so refreshing to be writing with such positivity. I have nothing but positive things to say about Care Wyvern. They have been providing me with tremendous support ever since I became a service user. All staff treat you with care and respect, are consistent and most importantly, they take the time to get to know you as a person! Thank you Care Wyvern.

All the ladies are so caring and so friendly. They all treat my mother like she is their family. We cannot praise Wyvern enough. If you have a problem and phone the office it is rectified immediately. Excellent service.

Very grateful for the care of your staff to my wife. Your staff are able to do what my wife would not let me do.

Am pleased on the whole with the attention and help I get from the carers. They are friendly and bring a fresh outlook on life. I am not so happy with the timing of the visits but am prepared to accept the difficulties the office experiences.

I hope they don't change anything about their service as it is excellent as it stands. And yes, other providers need to take note.

Kind and friendly care staff who met all my mother's needs.

Very pleased with the current carer.

Some of the carers are more on the ball than others, things like replacing lids, wiping out the commode, making sure mum has her teeth in, pulling the curtains and making the bed.

The staff are kind, professional and committed to my mother's care. They always come into the house with a smile and their care is taken out with warmth and always a gentle touch. I always look forward to seeing the members of Care Wyvern, I've been extremely happy at all times.

I have been here on several occasions when the carer has been here (different ones). They are mainly very professional and caring but with only 30 minutes with my mother, I am a bit dismayed to find that they spend (at least) 10 minutes of every visit writing notes and then writing them again on their mobiles (or whatever they are). I know it is necessary to record but twice seems excessive when they could do more for the client - or even chat more.