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Care Wyvern

Yarde Place, Taunton TA1 1UR
Review Us
Care Wyvern, Taunton

Care Provided by Care Wyvern

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35.15 - £40.70
  • 30 Minute Visiting Care Fees: £24.90 - £28.90
Bank Holiday surcharge applies

Mileage charge applicable for clients outside Taunton

The price(s) shown are provided by the agency. Contact Care Wyvern for full pricing details and T&Cs.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • EsKe Ltd
  • Private Owned

Person in charge

  • Dianne Palfrey (Registered Care Manager)
Are you the Owner/Manager of Care Wyvern? View your Advertising Options

Care Wyvern Reviews (59)

9.2

Care Wyvern has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Care Wyvern has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from G G (Daughter of Client) published on 20 September 2018 Submitted via Postal Card
Overall Experience

All of the care team have been excellent providing my mother with care. From our initial meeting when my mum was in hospital to her care at home to date, we have been very happy with it all. My mum thinks the carers are wonderful and they have helped towards making her so happy.

Reply from Emma Chillingworth, at Care Wyvern

Thank you for the wonderful review. I will make sure to feedback to all the staff involved in your mother's care. Kind Regards, The Care Wyvern Team.

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Review from Myra N (Client / Service User) published on 14 September 2018 Submitted via Postal Card
Overall Experience

If I didn't have the carer coming to visit me on a daily visit, I don't think I would be able to live on my own. They are a very much needed service to the community. In 2005 I lost my husband to cancer and took care of him for 2 and a half years - if I had known about Care Wyvern I would have asked for their help so it would have enabled me to delegate the house chores and I would have had more time with him. Unfortunately the professional never mentioned the care system to me.

Reply from Emma Symonds, at Care Wyvern

Thank you for taking the time to review Care Wyvern, it means a lot to the carers as well as us in the office. Its a pleasure being able to support you with your daily choices. Kind Regards, Care Wyvern.

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Review from P J H (Client / Service User) published on 4 September 2018 Submitted via Postal Card
Overall Experience

I am highly delighted with the care I get from my carer. Nothing is too much trouble. The cleaning is of the highest standard no cutting corners.

Reply from Emma Symonds, at Care Wyvern

Thank you for taking the time to review us, we are delighted that you are so pleased. Kind Regards, the Care Wyvern team.

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Review from Jacqueline G (Partner of Client) published on 4 September 2018 Submitted via Postal Card
Overall Experience

Very happy with Care Wyvern they meet our needs.

Reply from Emma Symonds, at Care Wyvern

Thank you for taking the time to review us, we are delighted that you are so pleased. Kind Regards, the Care Wyvern team.

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Review from Andy C (Husband of Client) published on 25 July 2018 Submitted via Postal Card
Overall Experience

All the staff were excellent. Can't fault anything.

Reply from Emma Symonds, at Care Wyvern

Thank you for taking the time to leave such a lovely review. I will make sure to share with all the staff. Kind Regards.

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Review from Gary W (Son of Client) published on 21 May 2018 Submitted via Postal Card
Overall Experience
Care Wyvern provided care for my mother over several years. I found them very good and helped very much with extras, arranging tablets, washing, tidying, sitting and talking to my mother, encouraging her to eat and drink more.

Very professional company, good contact with relatives, kept informed of any issues, made good suggestions, always stayed for the full allotted time. In summary, I would highly recommend Care Wyvern.

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Review from G P (Wife of Client) published on 15 February 2018 Submitted via Postal Card
Overall Experience

The service my husband has received has been on the whole good.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your very kind comments, they are really appreciated.

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Review from Robert H (Husband of Client) published on 15 February 2018 Submitted via Postal Card
Overall Experience

We found all the carers extremely kind and caring - all punctual and a delight to deal with. Thank you to them all.

Reply from Tina East, Care and Operations Management at Care Wyvern

Thank you for your very kind comments, they are really appreciated.

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Review from Jean C (Client / Service User) published on 14 February 2018 Submitted via Postal Card
Overall Experience

All the ladies are very kind and helpful even though they are very busy, they always have time for me.

Reply from Emma Symonds, Business Development at Care Wyvern

Thank you for taking the time to leave this lovely review. We really value the feedback. Kindest Regards, The Care Wyvern Team.

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Review from Gavin M (Son of Client) published on 15 January 2018 Submitted via Website
Overall Experience

It has been noted by both myself and my brother and sister that Care Wyvern are extremely caring, very professional and excellent to deal with. Well done Care Wyvern!

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your very kind feedback, it is much appreciated by the care team.

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Review from Kate (Daughter of Client) published on 8 January 2018 Submitted via Website
Overall Experience

Staff are always courteous, conscientious and considerate towards their client and client's family. They want to do their best to meet the client's needs and are clearly dedicated to their tasks. We've used Care Wyvern for almost 3 years having never previously had any experience of care companies, and would gladly recommend them to others.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you very much for your kind comments.

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Review from Michael K (Client / Service User) published on 4 January 2018 Submitted via Website
Overall Experience

Happy with the majority of contact with Care Wyvern admin at times could do with improvement ie a simple phone call.

Reply from Tina East, Care and Operations Manager at Care Wyvern

We welcome all feedback from our clients to inform our practice.

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Review from Marian H (Daughter of Client) published on 20 October 2017 Submitted via Postal Card
Overall Experience
Care Wyvern has been a lifeline to me while I have been caring for my 98-year-old mother who suffers from dementia and loss of mobility.
All the staff are caring, professional, respectful and cheerful whether phoning the office or leaving a loved one in their care.
I was fully involved in the care planning and it appeared that each staff member who arrived to provide care had been hand-picked as my mother enjoyed being with each one and full notes were left for me to catch up with what had happened.

I can't praise them too highly and would recommend them to anyone.

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Review from Rosemary d (Client / Service User) published on 8 February 2017 Submitted via Postal Card
Overall Experience
I would like to compliment Care Wyvern as they are motivational and have helped me, as previously I used to feel scared but they will give me time to talk and have discussed with me thought patterns, changing the way I think into a positive and achieving attitude.
Care Wyvern are very caring and they make me feel wanted and they are very helpful when I am ill, which is the time when I really need them.

They are more motivated to help when I am sick. I think the world of Care Wyvern.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your very kind comments about our organisation and care team. We are glad we can make such a difference for you.

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Review from Sonia G (Daughter of Client) published on 9 January 2017 Submitted via Postal Card
Overall Experience

The field supervisor met me and my dad at a time to suit us in the evening. All our needs were noted and she was caring and professional. The carers were kind and I felt safe leaving my dad alone in his house with them. Thank you

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your very kind feedback.

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Review from Sara R (Sister of Client) published on 25 November 2016 Submitted via Postal Card
Overall Experience

Professional yet loving care. Liaised well with the family.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for you lovely feedback. Kindest regards Care Wyvern.

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Review from Adrienne C (Client / Service User) published on 30 August 2016 Submitted via Postal Card
Overall Experience

Have had first class help from my carer. Sorry to say goodbye to her.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your kind comments.

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Review from Marian A (Client / Service User) published on 23 August 2016 Submitted via Postal Card
Overall Experience

I was completely satisfied with the carers who came to me over five days. They were punctual, polite and caring.

Reply from Tina East, Care and Operations Manager at Care Wyvern

Thank you for your positive feedback - the Care Wyvern team.

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Review from Marian H (Daughter of Client) published on 22 August 2016 Submitted via Postal Card
Overall Experience

The management staff are polite, approachable, helpful and any concerns noted. The care staff are well trained and caring and treat clients with dignity. Leading us to the death of my father, Care Wyvern staff were supportive, understanding and willing to adapt to the changing needs and medication requirements he had. They are also supportive and encouraging to my mother who is a dementia sufferer and I want the care staff she has come attached to, to continue to deliver personal care to her in her widowhood.

Reply from Tina East, Care and Operations Managers at Care Wyvern

Thank you for the positive review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 October 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Care Wyvern.

Awards / Recognitions (3)

  • Recipient: Care WyvernDate: Friday 07 Apr 2017
  • Recipient: Care WyvernDate: Thursday 09 Mar 2017
  • Recipient: Care WyvernDate: Friday 10 Oct 2014

Meet the Team (0)

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