Cheshire Home Care

I can't thank Cheshire Home Care enough. My mum recently moved into a bungalow in the area and I needed care for her once a day to give her her medication and to reheat a meal I provide. The whole team are fantastic, nothing is too much trouble. The carers are brilliant with Mum. She is 88 with dementia and wasn't too keen on having any help to start with. Now she looks forwards to them coming and waves them off when they leave.

Highly recommended and we are so pleased that we found them for Mum.

Cheshire Home Care have provided my mother with outstanding care over the last year. I cannot fault their dedication and consistency. I have been reliant on their support as I do not live near my mother and the care and support have meant so much to us all. Mum looks forward to their visits every day and I have the relief and peace of mind knowing that she is being cared for both mentally and physically. The staff and carers get to know their clients and are able to gauge when intervention from doctors/hospitals are needed. They recently contacted me to say that my mum was ill and was able to up her daily visits from one to four a day at such short notice. They even sat and waited with her for doctors visits and an ambulance. I am so grateful for their care and attention. It is a hard time when your parents need care but they have taken all the stress and worry away and I know that she is having the best care possible.

I first contacted Cheshire Home Care and explained that my great-uncle needed assistance after having COVID at Christmas and that his wife (my great-aunt) was struggling trying to cope with managing his ADLS. From first speaking to the manager and everything since nothing is too much trouble and they are completely in tune with my uncle's needs and have been in contact with other services on his behalf when required (district nurses, podiatrist, GP, continence team) have a robust care plan and although my uncle's needs may not be as comprehensive as others at this point he looks forward to each visit and enjoys the interactions with the team.

I would strongly recommend Cheshire Home Care Solutions (CHCS) as a care provider. My mother has dementia and now requires 3 visits per day to help maintain her independence in a small flat. I live an hour away from Mum, and cannot be on hand to manage her daily needs myself. It was therefore crucial to find a care company that communicated well and Cheshire Home Care Solutions do so to a very high standard. The carers are all lovely, personable individuals that go above and beyond to help Mum in her ever more confusing world. Over the course of nearly 2 years she has built good, strong relationships with her carers and they with her. Being a small company Cheshire Home Care Solutions has the ability to focus on details and offer direct access to managers if necessary. It has lifted a huge weight of stress and worry from my shoulders since Cheshire Home Care Solutions started to help Mum and improve her quality of life. An excellent, truly caring company.

From day one Cheshire Home Care have given a first-class, professional caring service. Both carers and office staff are extremely understanding and helpful and are willing to ‘go the extra mile’ when necessary. They are highly recommended and I cannot thank them enough for the work they have done for my mother.

Cheshire Home Care have been outstanding! I can’t praise them highly enough for the care they provide. Nothing is too much trouble and they go above and beyond. My father-in-law looks forward to his visits and chats. He has improved so much since their visits, despite the progressive nature of his dementia. Communication is superb and each and every one of the carers are kind and professional, they know and understand my father-in-law really well so it gives us peace of mind that they will pick up on any issues quickly. The option of half hour visits is ideal for us too. I really don’t know what we’d do without them

Over the month we had a variety of carers who were all very kind and considerate. Nothing was too much trouble and they all dealt with everything calmly and patiently.

I’m so pleased we took action now and not wait for Mum to deteriorate. Her quality of life has improved dramatically.

Reliable, flexible and helpful team. They readily adapt to optimise independence and dignity. Very happy with service provided. Managed from a local base...very knowledgeable and experienced leadership.

Cheshire Home Care are outstanding in all respects. The team are kind, caring, diligent and compassionate in all that they do. They do their utmost to accommodate all requests without hesitation, always putting my lovely Mother and her welfare first. My mother would not have been able to remain in her own home after the heartbreaking loss of my father without their kindness, care and support. She really looks forward to their visits, during which they make her laugh and feel happy once again. Each and every member of the team are superb. The highest standards we could have possibly wished for whilst also being highly professional. We are very grateful to each and every one of the team.

All the staff are caring and very professional in their approach to the care provided. Social interaction is excellent and ensures that client wellbeing is maintained. The app allows family members to monitor the care visits which is very useful. The only improvement to make would be to allow return communication via the app.

The manager, deputy manager and all the team are five-star and I cannot recommend them highly enough.

Cheshire Home Care are extremely professional. The care team who support my mother are wonderful. They treat her with such care and respect - nothing is too much trouble. My mother was very reluctant to have carers in her home. Now she looks forward to their visits. In addition to the care they provide for my mother, the company makes sure that I am well informed at all times and are always there to advise. I would thoroughly recommend them.

This company is fabulous, the staff are knowledgeable, kind, helpful and friendly. Always on time, phone if going to be late. The management are wonderful, no problem too small or large that they will try their utmost to sort out.

Cheshire Home Care really are an outstanding company and I wouldn't hesitate to recommend to anyone. The management skills are top class meaning that from the start, the staff feel valued and cared about. The carers themselves are the most amazing, caring individuals I have ever had any contact with. Every single person has helped our family to care for my dad and keep him in his own home. They regularly go beyond their duty and nothing is too much trouble for them. The main thing is that they make my dad happy, they genuinely care for him and he always has a smile for them. His welfare and happiness are paramount to each and every one of the staff every single visit.

The care team do everything they can to look after my mother and go out of their way to care for her. For example, when her central heating broke down they did lots of beyond the call of duty to ensure she was kept warm and safe.

The staff at Cheshire Home Care are wonderful. I have had a couple of occasions when I had to change the times of the visit due to certain circumstances and they have been so accommodating. The care staff are great.

All the carers are wonderful I really can't thank them enough. The managers keep me well informed about my mother's health and well-being and the new app is also a lovely extra to feel more in touch with my mother when I can't be there to visit. My mother is so comfortable and happy with her care and it enables her to stay in her own home as she wishes. Thank you all so much.

The care and love consistently delivered by the manager and her team is beyond exceptional. They have been there for us 24/7 and we couldn’t ever be without them. The attention to detail, love, friendliness and care we receive off them is incredible. They have transformed our lives and they are always there to help or reassure us with any concerns. Always thinking ahead, this care team are the best in their field. Every carer has a fantastic personality and is consistent with time-keeping, standards and professionalism. Most of all, dignity and compassion are forefront in their care. We are blessed to have time team in our lives.