Cheshire Home Care

Suite 8, 25 King Street, Knutsford WA16 6DW
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Top 20 award
10 47 Reviews
  • Cheshire Home Care, Knutsford
Cheshire Home Care Solutions is a family-run, independent home care provider with an excellent reputation across Knutsford and surrounding areas.

The team is dedicated to helping people remain safe, comfortable, and independent in their own homes while receiving the highest standard of care.

The service supports older people, individuals living with dementia, disabilities, or long-term health conditions, as well as those needing short-term assistance after illness, hospital discharge, or rehabilitation.

Services include:

Personal care and daily living support, such as washing, dressing, mobility, and meal preparation.

Specialist dementia care delivered with dignity, patience, and understanding.

Companionship services to reduce isolation and promote wellbeing.

Medication support and health monitoring for reassurance and safety.

Respite care to give family carers valuable time to rest.

Care is flexible, ranging from half hourly visits to live-in support, always centred on respecting individual wishes and promoting independence. Cheshire Home Care Solutions also works closely with local GPs, district nurses, and healthcare professionals to ensure a joined-up, holistic approach.

All carers are DBS-checked, fully trained, and qualified in areas such as dementia care, first aid, and manual handling. Alongside their expertise, they bring compassion and dedication, delivering care with warmth and respect.

As a family-run independent business, Cheshire Home Care Solutions is proud of its excellent local reputation and commitment to quality.

CQC rating: GOOD (2023)

Awards: Top 20 North West Home Care Provider for the last 5 years

Families choosing Cheshire Home Care Solutions can be confident of personalised, reliable support from a trusted provider that genuinely cares, enabling people to live well in the comfort of their own home.
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Care Provided by Cheshire Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26.90 – £28.50

These prices are only a guideline, please contact Cheshire Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Cheshire Home Care Solutions Limited

Person in charge

  • Amy Tod (Manager)

Cheshire Home Care Reviews (47)

10

Cheshire Home Care has a Review Score of 10 (10.000) out of 10, based on 15 reviews in the last 2 years.
Over all time Cheshire Home Care has 47 reviews.

Overall Experience
  • 46
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Date Published
  • 47
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  • 15
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Reviewer Connection to Cheshire Home Care
  • 21
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Total of 47, showing 21-40
Review from Ian B (Son of Client) published on 30 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would strongly recommend Cheshire Home Care Solutions (CHCS) as a care provider. My mother has dementia and now requires 3 visits per day to help maintain her independence in a small flat. I live an hour away from Mum, and cannot be on hand to manage her daily needs myself. It was therefore crucial
to find a care company that communicated well and Cheshire Home Care Solutions do so to a very high standard. The carers are all lovely, personable individuals that go above and beyond to help Mum in her ever more confusing world. Over the course of nearly 2 years she has built good, strong relationships with her carers and they with her. Being a small company Cheshire Home Care Solutions has the ability to focus on details and offer direct access to managers if necessary. It has lifted a huge weight of stress and worry from my shoulders since Cheshire Home Care Solutions started to help Mum and improve her quality of life. An excellent, truly caring company.
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Review from Chris S (Son of Client) published on 30 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one Cheshire Home Care have given a first-class, professional caring service. Both carers and office staff are extremely understanding and helpful and are willing to ‘go the extra mile’ when necessary. They are highly recommended and I cannot thank them enough for the work they have done for
my mother.
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Review from Hannah F (Daughter-in-law of Client) published on 30 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cheshire Home Care have been outstanding! I can’t praise them highly enough for the care they provide. Nothing is too much trouble and they go above and beyond. My father-in-law looks forward to his visits and chats. He has improved so much since their visits, despite the progressive nature of his
dementia. Communication is superb and each and every one of the carers are kind and professional, they know and understand my father-in-law really well so it gives us peace of mind that they will pick up on any issues quickly. The option of half hour visits is ideal for us too. I really don’t know what we’d do without them
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Review from P A (Wife of Client) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the month we had a variety of carers who were all very kind and considerate. Nothing was too much trouble and they all dealt with everything calmly and patiently.
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Review from Julia M (Daughter of Client) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Cheshire Home Care when my mum needed some support and company. She is fairly independent but recently diagnosed with early dementia and was getting a bit upset and frustrated.
Cheshire Home Care had been recommended to me and when I made contact I felt comfortable talking with them and
they really sounded perfect for my mum.
They did a thorough introduction visit, getting to know Mum and what she likes/dislikes.
Since the carers have been visiting Mum, approximately four weeks, I’ve noticed a huge improvement in Mum's mental health and she has even been out on her own (by taxi) to have her hair done!
Even though Mum doesn’t need much physical help, the regular visits by the carers have proved invaluable to her mental health and happiness
I’m so pleased we took action now and not wait for Mum to deteriorate. Her quality of life has improved dramatically.
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Review from P S (Niece of Client) published on 1 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reliable, flexible and helpful team. They readily adapt to optimise independence and dignity. Very happy with service provided. Managed from a local base...very knowledgeable and experienced leadership.
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Review from Melanie W (Daughter of Client) published on 9 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cheshire Home Care are outstanding in all respects. The team are kind, caring, diligent and compassionate in all that they do. They do their utmost to accommodate all requests without hesitation, always putting my lovely Mother and her welfare first. My mother would not have been able to remain in her
own home after the heartbreaking loss of my father without their kindness, care and support. She really looks forward to their visits, during which they make her laugh and feel happy once again. Each and every member of the team are superb. The highest standards we could have possibly wished for whilst also being highly professional. We are very grateful to each and every one of the team.
Reply from Amy Tod, Care Manager at Cheshire Home Care

Thank you so much for your kind words, Melanie. It is our pleasure to look after your mother and she is very lucky to have such a lovely daughter.

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Review from Peter D (Son of Client) published on 4 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are caring and very professional in their approach to the care provided. Social interaction is excellent and ensures that client wellbeing is maintained. The app allows family members to monitor the care visits which is very useful. The only improvement to make would be to allow return
communication via the app.
Reply from Amy Tod, Director at Cheshire Home Care

Thank you for your review. We are very lucky to be able to provide care to your mum. I will pass your comments on to our care monitoring system regarding the two way communication on the app.

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Review from Frances P (Daughter of Client) published on 2 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will be eternally thankful for the wonderful support provided by Cheshire Home Care throughout my 93-year-old mother's rehabilitation.
The manager, deputy manager and all the team are five-star and I cannot recommend them highly enough.
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Review from Jeanette W (Daughter of Client) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cheshire Home Care are extremely professional. The care team who support my mother are wonderful. They treat her with such care and respect - nothing is too much trouble. My mother was very reluctant to have carers in her home. Now she looks forward to their visits. In addition to the care they provide
for my mother, the company makes sure that I am well informed at all times and are always there to advise. I would thoroughly recommend them.
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Review from Christine T (Wife of Client) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company is fabulous, the staff are knowledgeable, kind, helpful and friendly. Always on time, phone if going to be late. The management are wonderful, no problem too small or large that they will try their utmost to sort out.
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Review from Rosemary P (Daughter of Client) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cheshire Home Care really are an outstanding company and I wouldn't hesitate to recommend to anyone. The management skills are top class meaning that from the start, the staff feel valued and cared about. The carers themselves are the most amazing, caring individuals I have ever had any contact with.
Every single person has helped our family to care for my dad and keep him in his own home. They regularly go beyond their duty and nothing is too much trouble for them. The main thing is that they make my dad happy, they genuinely care for him and he always has a smile for them. His welfare and happiness are paramount to each and every one of the staff every single visit.
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Review from Pauline H (Daughter of Client) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team do everything they can to look after my mother and go out of their way to care for her. For example, when her central heating broke down they did lots of beyond the call of duty to ensure she was kept warm and safe.
Reply from Amy Tod, Managing Director at Cheshire Home Care

Thank you so much for your lovely review Pauline. Your mother is a delight to care for and our staff really enjoy their time with her.

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Review from Marguerite M (Daughter of Client) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cheshire Home Care are wonderful. I have had a couple of occasions when I had to change the times of the visit due to certain circumstances and they have been so accommodating. The care staff are great.
Reply from Amy Tod, Managing Director at Cheshire Home Care

Many thanks for your lovely review Margo. Your father is a pleasure to look after.

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Review from Dorothy S (Daughter of Client) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers are wonderful I really can't thank them enough. The managers keep me well informed about my mother's health and well-being and the new app is also a lovely extra to feel more in touch with my mother when I can't be there to visit. My mother is so comfortable and happy with her care and
it enables her to stay in her own home as she wishes. Thank you all so much.
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Review from Ross T (Friend of Client) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love consistently delivered by the manager and her team is beyond exceptional. They have been there for us 24/7 and we couldn’t ever be without them. The attention to detail, love, friendliness and care we receive off them is incredible. They have transformed our lives and they are always
there to help or reassure us with any concerns. Always thinking ahead, this care team are the best in their field. Every carer has a fantastic personality and is consistent with time-keeping, standards and professionalism. Most of all, dignity and compassion are forefront in their care. We are blessed to have time team in our lives.
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Review from Joanne P (Daughter of Client) published on 10 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The managers are lovely people and they strive to offer a fantastic service to all of their customers. They always go above and beyond to make sure every task is complete to a very high standard. They always contact you if something isn’t right being the medication or any concerns about your loved one.
My mum wasn’t happy to have carers put in place but now they are we think of the staff to be part of the family. There is only a small team and all the staff are lovely and kind. If you need help I would totally recommend this team.
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Review from Lynne (Daughter of Client) published on 10 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been really impressed by all aspects of the professional service provided by Cheshire Home Care. The team is very well-organised, reliable, flexible and extremely responsive. There have been several occasions when a member of the team has "gone the extra mile" for us. I would have no hesitation
in recommending this care provider.
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Review from Valerie T (Daughter of Client) published on 9 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Cheshire Home Care. Everyone is friendly, professional, caring and approachable. My mother currently only has a small amount of care which is undertaken with care, compassion and dignity. Very happy to recommend them to any family about to undertake this 'journey'.
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Review from R B (Granddaughter of Client) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Cheshire Home Care Solutions provided to my grandmother was excellent.
All of the care staff and management team really did care about her and allowed her to remain at home for as long as possible. The care she received made a huge difference to her last few months of life and all of the
family are very grateful for this.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Cheshire Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Cheshire Home Care is calculated as follows: ( (90 Excellents x 5) ) ÷ 90 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cheshire Home Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (1)

Amy

Amy Tod

Job Title: Care Manager and Director Joined: 2008

Amy has worked for CHC for over fifteen years. She started as a care worker whilst at University. Amy is different from a lot of care managers in her approach to her role. She makes sure that she knows each of our clients personally, she assists in their care plans being written and will ensure she sees our clients very regularly. Amy takes her role very personally; she is available to clients and her staff 24 hours a day, via an on-call service.


She likes to "make a real difference", she enjoys being out of the office and working in the community.
"Cheshire Home Care is lucky to have someone like Amy", "We know if we need to contact her, we always can", "My mum feels safer knowing Amy will always do her best for her", are just a few of the comments we have had about Amy's tireless work, and we agree.


Qualifications:
LLB (Law degree) Hull University 2011
PGCE (Teaching degree), Chester University 2013
Level 5 Diploma in Leadership of Health and Social Care - The Growth Company - 2018

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cheshire Home Care to verify any information. View our terms and conditions. Cheshire Home Care has an Enhanced Service - more info.