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Classic Home Care Services Ltd

51 The Broadway, Stoneleigh, Epsom, Surrey KT17 2JE
Classic Home Care Services Ltd Logo
Classic Home Care Services Ltd logo
Classic Home Care Services Ltd, Epsom
Classic Home Care Services Ltd, Epsom
Classic Home Care Services Ltd, Epsom

Classic Home Care Services Ltd are a Surrey-based provider, skilled in tailoring domiciliary packages for older people, while also being available for younger adults with a disability.

Clients receive their own individual care plan, based on personal budgets and designed to protect long-term well-being, with regular assessments to account for any personal or health related developments.

Live-in care services are available, including for post-hospital discharge, with all care workers experienced and fully vetted.

Care Provided by Classic Home Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34 - £38
  • Weekly Live-in Care Fees: £1,400 - £1,750

Free assessment of your needs

The price(s) shown are provided by the agency. Contact Classic Home Care Services Ltd for full pricing details and T&Cs.

Contact Classic Home Care Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Classic Home Care Services Ltd
  • Private Owned

Person in charge

  • Sarah Redwood (Manager)

Classic Home Care Services Ltd Reviews (38)

9.3

Classic Home Care Services Ltd has a Review Score of 9.3 (9.264) out of 10, based on 6 reviews in the last 2 years. Over all time Classic Home Care Services Ltd has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Charmian T (Daughter of Client) published on 3 September 2025 Submitted via Website
Overall Experience

We have been using Classic Home Care Services to look after my mother who has Alzheimers for almost 10 years now, first with daily home care visits and for the past 18 months with a live-in carer. The carers are very kind and good, and the company is very reliable, never leaving my mother without care, even if the live-in carer needed to leave for health reasons. The ladies who run the company, are very helpful and let me know if there is a problem, as I live in Germany and it is important to know that my mother is in good hands. They also help with other daily problems that need local support. I can highly recommend them!

Reply from Sarah Redwood, Registered Manager at Classic Home Care Services Ltd

Thank you Charmian for taking the time to leave us such a kind and positive review. It is a pleasure to care for your mother for all these years.

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Review from David G (Client / Service User) published on 27 August 2025 Submitted via Website
Overall Experience

Really good service from Classic. Very reliable on turning up, and great carers. The office is responsive to my occasional need to change times. I've been with them several years now and wouldn't change.

Reply from Jenny Redwood, Owner at Classic Home Care Services Ltd

Thank you David for your positive feedback. We really apricate you taking the time to complete this review

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Review from S S (Daughter of Client) published on 27 August 2025 Submitted via Website
Overall Experience

The service provided to my mum is excellent. They are all very professional and i know that i don't need to worry as she is well looked after and they will call me straight if any concerns regarding her wellbeing.

Reply from Jenny Redwood, Owner at Classic Home Care Services Ltd

Thank you for your very positive feedback. We do apricate you taken the time to complete this review.

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Review from P B (Client / Service User) published on 29 July 2025 Submitted via Postal Card
Overall Experience
On the whole, very good.

Some helpers a bit rough and too quick.

Reply from Sarah Redwood, Registered Manager at Classic Home Care Services Ltd

Thank you for your feedback.We will be in contact to discuss your review and see where we can make any improvements

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Review from B W (Wife of Client) published on 16 July 2025 Submitted via Postal Card
Overall Experience

Very good, all carers very helpful. Good to have a number of regular carers but perhaps rather too many stranger carers. Though obviously have to be some new carers.

Reply from Jenny Redwood, Owner at Classic Home Care Services Ltd

Thank you for your kind review and overall satisfaction. We do try to keep to regular care workers where we can.

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Review from P W (Client / Service User) published on 16 July 2025 Submitted via Postal Card
Overall Experience

A friend had used this company in the past, so I was confident in my choice and I was not disappointed. The staff, from the office to the carers were professional, friendly and helpful and I would not hesitate to recommend them.

Reply from Sarah Redwood, Registered Manager at Classic Home Care Services Ltd

Thank you for your kind review and taking the time to complete it. It is a pleasure to visit you.

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Review from S D (Daughter of Client) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Classic took over caring for my dad at short notice and have provided far superior care than his previous care providers. They have been very reliable and have been willing to go above and beyond to help my dad. Very good communication too, which very much appreciate. Thank you for all your continued care.

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Review from S H (Mother of Client) published on 28 August 2020 Submitted via Postal Card
Overall Experience

Classic Care has been unfaltering in their complete dedication to my son who lives independently, being totally blind and on the Autistic spectrum. Throughout the covid-19 pandemic lockdown, never did they fail to get to him twice-weekly to assist him in his daily tasks. I can't thank them enough, especially knowing that they were putting their own, and their families lives at risk, being key workers. My son and I owe them a huge debt of gratitude. What a wonderful team!

Reply from Sarah Redwood, Registered manager at Classic Home Care Services Ltd

Thank you for your kind review. It is lovely to hear such nice words and gratitude during this difficult time.

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Review from V F (Aunt of Client) published on 14 May 2020 Submitted via Postal Card
Overall Experience
My nephew received a very caring, professional and friendly service for 17-years with Classic. Many of the carers have stayed with him throughout his MS progression. He was bedbound for nearly 5-years. All the carers gave him the opportunity to keep up with life around him, and I cannot fault their interaction with him; they really cared.
Management was quick to react to my nephew's requirements and visited him regularly to ensure he was happy with the care he was receiving.

My grateful thanks to all at Classic.

Reply from Sarah Redwood, Registered Manager at Classic Home Care Services Ltd

Thank you. It was an absolute pleasure to look after your nephew for such a long period of time. All of the care workers will sadly miss him.

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Review from Simon C (Son of Client) published on 17 April 2019 Submitted via Postal Card
Overall Experience
We use the agency to take my 83 year old mother to go for food shopping in a supermarket once per week.
The agency is very reliable, always turning up on time and delivering good service.
Communication with management is excellent.

I would prefer more stability with the carer as this changes quite frequently.

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Review from S C (Daughter of Client) published on 3 April 2019 Submitted via Postal Card
Overall Experience
Classic Home Car have been looking after my parents in their own home for the last four months. The carers have been very reliable, caring, friendly and cheerful; nothing is too much trouble and they are good at seeing what needs doing and reporting any concerns.
I have also personally appreciated the helpfulness, understanding and approachableness of the management team who have always been there when I've needed to discuss or ask advice about my parent's care.
They have also been proactive in raising any concerns with me.

I would definitely recommend Classic Home Care.

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Review from Chris C (Son of Client) published on 29 March 2019 Submitted via Postal Card
Overall Experience
Very friendly office and flexible.
Care staff very good.
Pricing structures could be a bit more flexible.

Pricing a little expensive for normal hourly rates.

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Review from Amy P (Client / Service User) published on 26 March 2019 Submitted via Postal Card
Overall Experience

I honestly couldn't speak more highly of Classic Home Care. As a care agency, you would always expect to be treated with care and respect but everyone at Classic has really gone the extra mile. Instead of just coming and completing their job they have made the effort to get to know me and care for me as much as you would a loved one. They are so kind, friendly and make you feel safe, comfortable and positive which is just what I need. I have been overwhelmed with Classic and I'm so grateful for everything they do - they are all incredible and you couldn't ask for more.

Reply from Sarah Redwood, at Classic Home Care Services Ltd

Thank you for your kind comments. It's lovely to hear how happy you are with the service we are providing.

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Review from M L (Client / Service User) published on 22 March 2019 Submitted via Postal Card
Overall Experience

Helpful carers, good care.

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Review from A D (Daughter of Client) published on 22 March 2019 Submitted via Postal Card
Overall Experience

Thoughtful, helpful, offering clear advice. Caring, patient with a genuine understanding of the needs and the personality of our mum.

Reply from Jenny Redwood, at Classic Home Care Services Ltd

Thank you. It's a pleasure to look after your mother.

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Review from Karen S (Daughter of Client) published on 22 March 2019 Submitted via Postal Card
Overall Experience

Very efficient, friendly, on time, helpful, kind, well run. My dad needs to be cared for when my step mum has hospital appointments or goes shopping. The service provided has been excellent. The staff who have cared for my dad have been very attentive making sure my dad's needs are met. This has been invaluable to my stepmother as she was afraid to leave my dad, she can go out with the reassurance he is being monitored, especially when he has had a few falls. Every request has been met and we are very happy with the agency we are using. A very professional company and managed exceptionally well.

Reply from Sarah Redwood, at Classic Home Care Services Ltd

Thank you for the lovely comments.

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Review from Chris C (Son of Client) published on 21 March 2019 Submitted via Postal Card
Overall Experience
Classic Home Care are reliable, I get them to cook dinner and give medication to my elderly parents who suffer with dementia. It's not an easy job as they never know what they face each day.

The staff always do their best and, frankly, I do not know what I would do without them.

Reply from Sarah Redwood, at Classic Home Care Services Ltd

Thank you, lovely to hear we have helped you as well as your parents.

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Review from Leigh S (Daughter of Client) published on 21 March 2019 Submitted via Postal Card
Overall Experience

Our care (for my Dad) is currently only cleaning. But the carers have all been punctual, professional and kind. I was keen to try a local service to develop a relationship as there will be future needs and all the staff give me great confidence that my Dad will be able to stay in his own home. Thank you!

Reply from Sarah Redwood, at Classic Home Care Services Ltd

Thank you for your lovely comments.

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Review from Linda C (Daughter of Client) published on 18 September 2018 Submitted via Postal Card
Overall Experience
I have to have male only staff and have been blessed with the two men I have been allocated. My Dad is always happy to see them and this shows when they have finished their shift.

I have found Classic more professional than others I have contacted. Recommendation will be high.

Reply from Sarah Redwood, at Classic Home Care Services Ltd

Thank you.

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Review from Sandra W (Wife of Client) published on 7 September 2018 Submitted via Postal Card
Overall Experience

My husband and I are extremely pleased with Classic Home Care. All of the staff and carers are very helpful in every way, nothing is ever too much trouble for them. The carers treat my husband with much kindness, dignity and respect and are very kind to myself also. My husband and I would have no problem in highly recommending Classic.

Reply from Jenny Redwood, at Classic Home Care Services Ltd

Thank you for your kind review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Classic Home Care Services Ltd

How many Carers does Classic Home Care Services Ltd employ?

Classic Home Care Services Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Classic Home Care Services Ltd to verify any information. View our terms and conditions. Classic Home Care Services Ltd has an Enhanced Service - more info.