





Welcome to Crescent Homecare Limited, your trusted partner in providing exceptional domiciliary care in Langley Park and the wider Durham area. They understand that the decision to seek help at home for yourself or a loved one is deeply personal, which is why they pride themselves on offering a caring, personalised, and professional service tailored to each individual's needs.
As an 'Outstanding' rated provider by the Care Quality Commission (CQC, September...
Care Provided by Crescent Homecare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.75
- 30 Minute Visiting Care Fees: from £11.86
Bank Holidays - £47.50 per hour
Contact Crescent Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Crescent Homecare Limited
- Private Owned
Person in charge
- Geraldine Raggatt (Manager)
Crescent Homecare Ltd Reviews (57)
Crescent Homecare Ltd has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years.
Over all time Crescent Homecare Ltd has 57 reviews.
Crescent Homecare cared for my father for the past three years. They provided an outstanding service and always treated my father with dignity & respect. All the girls were kind, caring and always went above and beyond, we couldn't have wished for better care than we had. If anyone is looking for care for themselves or a loved one this company is highly recommended. Thank you Crescent Homecare.
Thank you so much for taking the time to review our services. We are delighted that you are happy with the care we delivered to your father.
The carers that visited over the years became very dear friends to dad and to myself. I miss not seeing them on a daily basis and hearing the chorus of 'Amazing Grace'.
I cannot recommend Crescent enough to look after and care for a loved one.
Thank you for reviewing our service, your kind words mean so much to all of the Crescent Homecare team.
When I came home, I was totally bed bound and in a lot of pain from a broken hip. The staff were as gentle as possible under the circumstances and did their best to ensure the least possible pain while they were attending to me, and that I was as comfortable as I could be. I have found all the staff are pleasant and cheerful in all circumstances and generally punctual. Overall, I feel I have been treated with dignity and respect at all times and am very pleased with the service I am receiving.
Thank you for taking the time to write a review, we are delighted that you are happy with the care we deliver.
A particular staff & the care team were fabulous. Always looking to go the extra mile & performing duties on time. They were always kindly engaged with my mum, and I would recommend them to anyone who needs them during (often) difficult times.
Thank you for reviewing our service, we are all delighted that you were happy with the care provided by our team.
The team at Crescent have supported my Dad for many years until he went into residential care home at 96.
They were always understanding , responsive and constantly adapted to his needs. We were very lucky to have just 2 regular carers who covered his support across the week so had consistency and continuity.
Having access to their app meant I could read a daily report on how he was - so important as I do not live locally.
I have no hesitation in recommending their services for professionalism and value for money.
Thank you so much for taking the time to review our service, it was a pleasure to care for your Dad and we are all delighted that you were very happy with the care we provided.
We have no complaints whatsoever regarding Crescent Homecare. The carers are lovely!
Thank you so much for reviewing our service, we are delighted that you are happy with the service we provide.
Cannot thank Crescent Homecare enough for the work they do. The carers are fantastic, and the management team too. Nothing is ever too much trouble. We don't have what we'd do without them.
Thank you for taking the time to review our service, the team are delighted that you are happy with the care we deliver.
The biggest thank you will never be enough!
The management and staff are an absolutely wonderful team.
My 99 year old Mam received amazing care for almost a year until her recent death.
The care was to an exceptionally high standard and she was treated with dignity and respect.
All staff are committed to their roles and show kindness, compassion and professionalism.
Nothing at all was too much trouble and she considered the staff as extended family often calling them her guardian angels.
They went above and beyond to ensure Mams safety and comfort.
It was evident that the carers brought a sense of joy to Mams home.
Office staff communication was also excellent keeping me informed of any problems.
We as a family were truly supported in everything through a difficult time.
With the help of Crescent care, Mam was able to stay in her own home until she sadly passed away.
Would I recommend Crescent, absolutely 100 percent!
Wow, thank you so much for your wonderful review.It was an absolute pleasure to care for your Mam, she will be remembered forever by everyone.The team are delighted that we made a difference and helped your Mam stay in her own home.Thanks again.
Can't recommend Crescent Homecare enough. Carers plus management team second to none. Excellent service.
Thank you for taking the time to review Crescent Homecare, the team are delighted we provided an excellent service.
Can't recommend Crescent Homecare enough, best care company around! My nana has had the carers for about 3 years and we have been overjoyed with their service. The girls that looked after my nana were nothing short of amazing! I will be forever grateful for the care and compassion they showed her over the years. Having carers was something we were initially apprehensive about and so was she. Meeting the girls soon put our minds at ease. Nothing was too much trouble for them and they were always chatty and smiling. We got to know the girls well as a family. My nana absolutely loved them all and really looked forward to their visits. Unfortunately, my nana passed away in January and was looked after by the carers, right up until she went into hospital. As a family, we can't thank them enough for their support over the years. We will continue to recommend Crescent Homecare to anyone looking for a care company.
Thank you for taking the time to review our service, it was an absolute pleasure to care for your Nana. We are all delighted that you were happy with the care we provided.
On occasion, Crescent Homecare carers went above and beyond their scheduled service, even staying overnight to take care of her, and for this I am very grateful.
Thank you so much for taking the time to review our service. We are delighted that you are happy with the care we provided for your mother.
My dad has been having care from Crescent Homecare for 2 years now. Without their excellent care, he would not be still living in his own home. All carers are good, some are exceptional. They all do more than I initially expected. After he has a shower, they put the washing in. I do his main shopping but they pop for bread and milk. If he unexpectedly runs out of medication, they phone the doctors. If he needs the nurse to come, they call them. The office cancel visits if I request it (with 24 hours notice). I get a weekly email telling us which carers are coming and what time. Friends who use other agencies tell me this is unusual. Senior staff have advised me and supported me in getting things dad needed, like a hospital bed. Without them, I would have not known how to get one. All in all, excellent.
Thank you so much for taking the time to review our service. We are delighted that you are happy with the care for your dad.
My mum has had care from Crescent Homcare for about two years. She has dementia but wants to live at home so we all agreed to four visits a week to ensure she eats. The other three she has other care input. Also Mum needed an assisted bath once a week. What I love about the company is that if we need to change the care plan it's done immediately. One week my mum wants this to eat then she doesn't and one week she wants her bedding changed and then she changes her mind. The home care works around Mum's needs only. Also, I can read daily (which I do) the carer's notes online which is so reassuring. All in all, I would recommend.
Thank you so much for taking the time to write a review, we are delighted that you happy with the service we provide.
Crescent Homecare looked after Mum for the last twelve months of her life and I cannot praise their care enough. All staff were friendly and Mum loved having them. They didn't dictate to her and always asked what she wanted. They kept me informed at all times if there were any problems and were quick to respond if her health deteriorated. She was treated with the greatest respect and dignity at all times. I cannot recommend this company and their carers enough and I thank them all for everything they did for my mum, it was greatly appreciated.
Thank you so much for taking the time to write a review. We are delighted that you were happy with the service we provided for your Mum.
I was very pleasantly surprised at the standard of care and attention I received from Crescent Homecae carers. They were very kind, caring and nothing was a trouble to them. They were prepared and did go the extra mile. Thank you, to them all.
Thank you for taking the time to review our service, we are delighted you had a positive experience.
Crescent Homecare have looked after my grandad for a few years now the care and compassion are outstanding, the care provided is excellent. All staff are very friendly and treat him with the upmost respect and dignity would highly recommend this company.
Thank you for taking the time to write a review, we are delighted that you are happy with our services.
Good care provided. Treated with understanding and respect. Very satisfied.
Thank you for your feedback, we are delighted that you are happy with our service.
The experiences I have had have all been positive, if I have had any problems they have been dealt with them swiftly and efficiently and always tried to accommodate if things needed to be changed. The staff are excellent and very friendly, also very trustworthy. The care is brilliant and I am always treated with dignity.
We are delighted that you are happy with our service, thank you.
After a lengthy stay in hospital recovering from a series of life-changing injuries, the service that Crescent Homecare has provided has been first-class. Always professional, punctual and supportive with nothing too much trouble, the whole team have been a fantastic help from day one and has helped us massively to adapt to my change in circumstances. I would strongly recommend Crescent Homecare to anyone without hesitation.
Thank you for taking the time to write a review, we are delighted that you were happy with our service.
Crescent Homecare help him to access the community and always make sure that he is able to make appropriate informed choices regarding his choice of activity.
Excellent person-centred individual service, that always goes the extra mile. Flexible and very reliable.
They contribute to a team that enables him to live a full and valued life.
Thank you so much for taking the time to review our service, we are absolutely delighted that you are happy with the service we provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Crescent Homecare Ltd.
Awards / Recognitions (11)
- Recipient: Crescent Homecare LtdDate: Friday 30 May 2025
- Recipient: Crescent Homecare LtdDate: Friday 31 May 2024
- Recipient: Crescent Homecare LtdDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Crescent Homecare Ltd
How many Carers does Crescent Homecare Ltd employ?
Crescent Homecare Ltd employs 58 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crescent Homecare Ltd to verify any information. View our terms and conditions. Crescent Homecare Ltd has an Enhanced Service - more info.