





Welcome to Crescent Homecare Limited, your trusted partner in providing exceptional domiciliary care in Langley Park and the wider Durham area. They understand that the decision to seek help at home for yourself or a loved one is deeply personal, which is why they pride themselves on offering a caring, personalised, and professional service tailored to each individual's needs.
As an 'Outstanding' rated provider by the Care Quality Commission (CQC, September...
Care Provided by Crescent Homecare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.75
- 30 Minute Visiting Care Fees: from £11.86
Bank Holidays - £47.50 per hour
Contact Crescent Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Crescent Homecare Limited
- Private Owned
Person in charge
- Geraldine Raggatt (Manager)
Crescent Homecare Ltd Reviews (57)
Crescent Homecare Ltd has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years.
Over all time Crescent Homecare Ltd has 57 reviews.
The staff who came to look after him were good timekeepers and were, without exception, kind and competent. They were friendly but not familiar and respected and remembered our preferences.
I would not hesitate to recommend Crescent to anyone in the district requiring care.
Thank you so much for taking the time to review our service, we are delighted that you were happy with our service.
The management team was very informative about any changes. I truly believe that this company specialises in the care of its service users. I trusted them with my whole heart in taking care of my grandma.
Thank you for taking the time to review our service, we are delighted that you were happy with the care given to your grandma.
I can't praise them highly enough.
Thank you all - the carers, office staff and owners.
Keep on doing what you do so well.
Thank you so much for taking the time to review our service, we are delighted that you are happy with the service we provide, we really appreciate your feedback.
I would like to thank all of the staff who care for Gran.
Thank you for showing us, that we can put our trust in a care company again.
Thank you from Team Crescent
Unfortunately, Mum's health took a dramatic turn for the worse in May. The carers found her on the floor twice and stayed as long as required to get her up safely, got her the assistance required and kept me updated throughout as I did not live nearby.
Once Mum returned from hospital her needs had changed significantly and she required four visits a day with personal care, which quickly escalated to two carers each visit. Throughout this process, the company and carers were extremely accommodating to the changing circumstances. During this time they were also extremely helpful and supportive to me as I was struggling emotionally with my mum's sudden terminal diagnosis. I was so grateful for their kindness and support at a very tough time.
I would thoroughly recommend this company.
Thank you for taking the time to review our service, we are all delighted that you were happy with the service we provided to your dear mum.
Crescent Homecare Ltd provided an excellent service, following Mum's brief time in a care home. All of the carers looked after Mum really well, carrying out tasks efficiently with kindness and sensitivity. The management team also visited and made sure that Mum was being looked after properly and that we were completely satisfied with the service. Very easy to contact by phone or email and the response to any questions was immediate. Excellent!
Thank you for taking the time to review our service, we are absolutely delighted that you were very happy with Crescent Homecare.
The carers at Crescent Homecare are always really kind to my parents, treating them with dignity and respect while helping them to wash and dress and nothing is a bother to them. They always have a happy disposition and greet you with a smile. I wouldn't be frightened to recommend Crescent Homecare to anyone as both staff and managers are lovely. They offer a top-class service.
Thank you so much for taking the time to write a review, we are delighted that you and your parents are very happy with our service.
Thank you so much for all your hard work.
Thank you so much for taking the time to review our service, we are delighted that you are very happy with our care delivery.
Both my mam and I find the care and support excellent from Crescent Homecare. The staff are lovely and can't do enough to help where needed. Very friendly and my mam is always treated with dignity. I would definitely recommend Crescent Homecare to others who need help in their own homes.
We would like to express our sincere thanks for taking the time to write a review, we are delighted that you are happy with our service.
My husband has a package of care at home provided by the team at Crescent. They have a team of experienced carers, who are dedicated to the work they do and do it with empathy and skill. The team allocated to my husband's care, give him independence, dignity and a high level of care tailored to his complex medical needs. He is treated with respect, as an individual. The organisation is well run, with a lot of emphases placed on ensuring that staff are suitably trained, systems around medication are detailed and carefully followed, and that thorough care plans are in place. The management team is very hands-on and stays involved in the detail of the work their staff are doing. The staff are professional, friendly and reliable. Finding this service through local health care was life-changing for us. I would happily recommend this company.
Thank you for taking the time to review, we are delighted that you are very happy with our service.
Excellent - everyone is most caring, helpful and kind. All have been brilliant to me.
Thank you for taking the time to complete a review, we are delighted you are happy with our service.
Crescent Homecare offer an excellent, pain-free service. As with any organisation, they have excellent carers and good ones; the younger ones need to slow down and do the job instead of running to the next job! Wouldn't go anywhere else!
Thank you for reviewing our service, we are pleased that you are very happy with our service.
When Mam became ill with Covid, they just couldn’t do enough for her, they gave great support to the family as well as Mam. The care which was given was of a high standard, the carers were very professional and adhered to all Covid regulations.
She was treated like she was one of their own family members.
I would like to thank everyone who was involved with Mam's care, it was second to none. My family would like to express their gratitude to you all for the care you gave our mam during a very difficult time.
Thank you so much for taking the time to write us a review, we are all so grateful. Your mam was a wonderful lady and it was an absolute pleasure to care for her.
Crescent Homecare cared for both my Dad and Grandad when they were both in need last year before they passed. It was a very difficult time and they supported my Dad and Grandad with patience, humour and dignity throughout. They were also very supportive to me and responded to the complex, changing situation with dedication and warmth. I am very grateful to them!
We would like to thank you for taking the time to review our service, it is lovely to hear that you were very happy with the care delivered to both your Dad and Grandad.
The staff treated my gran with respect. They cared and looked after her if they hadn't been there my gran would not have managed to stay at home which was the only option for her. They cared for her with decency and respect she loved them dearly, they were and are family, they kept her going for the last 5 yrs and I personally couldn't have asked for a better group of people to be coming to help her with meals and make sure she was safe and comfortable. They really are the best people. I will be forever grateful for their time and help. The managers were always there to help support us and the staff always went above and beyond for her.
Thank you so much for your very kind words, it was a pleasure to care for such a wonderful lady, we send our heartfelt thanks for taking the time to write a review.
They made coping with the current situation and mum’s welfare much easier to bear.
A big thank you to you all.
We all really appreciate your kind words, we send a heartfelt thanks for taking the time to review our care.
Crescent care really did care about my father and gave the whole family peace of mind, knowing he was in such good hands.
Carers were exceptional, flawless, so kind, top-notch, all of the girls were lovely, and we even had one lady that would sing to my dad.
In 8-months, we had one issue with one carer, and it was resolved swiftly and professionally.
My father was born and passed away in the same village at 87, all the girls had local knowledge, which is important to the elderly.
Anyone looking for a local company for their loved ones, I would not hesitate to recommend Crescent care.
I have regular communication with managers and office staff and are always extremely helpful if we require any changes to Mum's care. I cannot thank them enough and would highly recommend Crescent Homecare to other families who require care for loved ones.
We highly recommend Crescent Homecare who have consistently provided the highest possible level of care to our son, as well as being kind and supportive to us as parents to the client. We find their visits a cheering and uplifting experience and are delighted to say that the team inspires confidence and complete trust at all times.
I am most impressed with Crescent Homecare. The carers who look after my mother have become more like friends to us. They are very understanding and professional in the manner in which they carry out their duties. I have also found the office staff most courteous and helpful. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Crescent Homecare Ltd.
Awards / Recognitions (11)
- Recipient: Crescent Homecare LtdDate: Friday 30 May 2025
- Recipient: Crescent Homecare LtdDate: Friday 31 May 2024
- Recipient: Crescent Homecare LtdDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Crescent Homecare Ltd
How many Carers does Crescent Homecare Ltd employ?
Crescent Homecare Ltd employs 58 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crescent Homecare Ltd to verify any information. View our terms and conditions. Crescent Homecare Ltd has an Enhanced Service - more info.