





Welcome to Crescent Homecare Limited, your trusted partner in providing exceptional domiciliary care in Langley Park and the wider Durham area. They understand that the decision to seek help at home for yourself or a loved one is deeply personal, which is why they pride themselves on offering a caring, personalised, and professional service tailored to each individual's needs.
As an 'Outstanding' rated provider by the Care Quality Commission (CQC, September...
Care Provided by Crescent Homecare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.75
- 30 Minute Visiting Care Fees: from £11.86
Bank Holidays - £47.50 per hour
Contact Crescent Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Crescent Homecare Limited
- Private Owned
Person in charge
- Geraldine Raggatt (Manager)
Crescent Homecare Ltd Reviews (57)
Crescent Homecare Ltd has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years.
Over all time Crescent Homecare Ltd has 57 reviews.
As the grateful client of Crescent Homecare services of Langley Park, Durham I'd like to tell you how pleased I am with the caring service they provide. They employ a group of women (and 3 men) who are all characterised by a caring quality, which backed by expertise and efficiency ensure that those in their care are always made comfortable in their illness or medical condition. I'm sure I'm telling you this on behalf of those unable to do so!
The ladies in blue they do everything, they're very professional they support me as well as my mother. Nothing is a problem with the care staff, as soon as they come into my house they get on with their job, they go over and beyond for my mother, I couldn't be without this company. Five stars aren't enough for these Ladies. The overall standard is absolutely outstanding, they work efficiently without been asked.
The ladies in blue really appreciate your feedback. Thank you.
If regrettably, you need to arrange care for a relative or someone else then I suggest you ring them first.
I would highly recommend the staff from Crescent Care. My husband had the same circle of staff who would come to our home and this was ideal for him as he had memory loss. The staff were all gentle and caring for my husband, nothing was a problem. Also courteous and respectful towards our home. I felt the staff supported myself and my husband. I couldn't thank them enough for the support they have given us both!
All the carers I encountered were kind, thoughtful, hardworking and responsible as were the office staff and management. They were a great help to me and contributed greatly to the degree to which I have recovered from depression.
Any help I have requested re my father's care has been forthcoming. Crescent Care provide a very good service - nothing is too much trouble!
My family cannot express how grateful we are to the staff at Crescent Homecare, who had been looking after my grandmother for just over 5 years. The staff and management went over and above to ensure that my grandmother was cared for in her own home, which gave us peace of mind, as we knew if there was anything to report with regards to my grandmother then they would ring and inform us. I extremely recommend their company to anyone that is looking for a Domiciliary Care Agency in the County Durham Area.
During my father-in-law’s short illness, the team at Crescent Homecare delivered excellent care. The carers were professional, caring and supportive throughout this time. My father-in-law was treated with the utmost privacy and dignity at all times. We would highly recommend Crescent Homecare to anyone who requires care.
My wife has been a client of Crescent Homecare for 18 years, during which time her care needs have increased. The standard of care provided has been consistently first-class, and the staff friendly, helpful and supportive, often going the "extra mile" when requested. We value the service highly.
There have been many times when the carers have gone the extra mile. For example, carers found a rash on mum and the GP was informed. The GP visited and prescribed medication so Mum was able to have treatment quickly before the condition got worse. The family is very appreciative of this standard of care.
Crescent Homecare have supported my husband now for two years, the carers are all very well trained and respectful to us and our home. They provide an excellent support service to us. They are always discrete and confidential when completing their tasks. We have a small team of carers that come to us and they have built up a good rapport with both my husband and myself. The management team are very friendly and accommodating. Nothing is ever a problem to them when changing or rearranging any part of our support package.
I am satisfied with the care my husband receives. Carers are very good at their jobs, and are very friendly.
The client is very happy with the care he receives.
I find all of the staff very helpful and caring.
Excellent care provider which my partner needs at home care. The carers are always on time, efficient and helpful. Would recommend Crescent to anyone in our circumstances where the care requirements are simply too much for the family members to cope with.
Management and staff treated my brother with care and dignity. They listened to his wishes for his personal needs. Nothing was a bother to any of the carers. Had time to listen to him. His needs were very complexed and the staff/carers and carried out his needs and listened to him.
Crescent Homecare looked after my mother for 8 years before she passed away. My mother suffered from MS. When my mother died. My father took it very hard and his own health suffered. Crescent Carers started to visit my dad every day offering good support and assistance with his morning routine. It gave myself and siblings peace of mind that he was having a carer visiting to ensure he was safe and checking on his well being.
Crescent Homecare have looked after my father on a daily basis for 7 years, during this time they have treated my father with dignity and respect. Looking after all of his needs from personal hygiene to even escorting him to hospital when he had a fall. As I live many miles away from my father it has meant that I am confident that all his needs are looked after, should an issue arise they sort it out and contact me immediately to advise me. As my father did not wish to move to live closer to me it has meant that by using crescent Homecare carers he still gets to talk about familiar places and people which helps to stimulate his mind. I cannot recommend them enough for what they do, it is not an easy job to look after someone who needs so much attention.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Crescent Homecare Ltd.
Awards / Recognitions (11)
- Recipient: Crescent Homecare LtdDate: Friday 30 May 2025
- Recipient: Crescent Homecare LtdDate: Friday 31 May 2024
- Recipient: Crescent Homecare LtdDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Crescent Homecare Ltd
How many Carers does Crescent Homecare Ltd employ?
Crescent Homecare Ltd employs 58 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crescent Homecare Ltd to verify any information. View our terms and conditions. Crescent Homecare Ltd has an Enhanced Service - more info.