





Eden Country Care is a family home care service that has been providing high-quality, personalised care in Eden, Carlisle and Kendal for over 20 years. Their mission is to care for people at home, helping them maintain their independence and connections with their community. They work closely with the NHS and other charitable organisations to ensure their clients have access to the support and services they need.
The managers at Eden...
Eden Country Care is a family home care service that has been providing high-quality, personalised care in Eden, Carlisle and Kendal for over 20 years. Their mission is to care for people at home, helping them maintain their independence and connections with their community. They work closely with the NHS and other charitable organisations to ensure their clients have access to the support and services they need.
The managers at Eden Country Care receive extensive training and support to ensure they can recruit carers who share their values and deliver exceptional care. Carers undergo a training program that includes the nationally recognised Care Certificate, and all staff have free access to Health & Social Care Diplomas.
Eden Country Care is rated "Good" by the Care Quality Commission (May 2019) and keeps detailed records accessible within the client's home. Their helpful care managers and office staff are available to answer any queries and maintain effective communication with family and loved ones.
Eden Country Care is committed to providing a high standard of care and support to their clients, ensuring they can continue to live comfortably in their own homes.
Care Provided by Eden Country Care Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Eden Country Care Ltd to get a personalised quote:
The fees we charge depend on the time of day, location, length of visit and service requirements. Please call us for further information.
The price(s) shown are provided by the agency. Contact Eden Country Care Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Eden Country Care Ltd
- Private Owned
Person in charge
- Colette Russell (Manager)
Eden Country Care Ltd Reviews (22)
Eden Country Care Ltd has a Review Score of 9.3 (9.265) out of 10, based on 12 reviews in the last 2 years.
Over all time Eden Country Care Ltd has 22 reviews.
The carers and coordinators at Eden provide a valuable and caring service through at-home care for my father and, before she died, my mother in their own home. They are compassionate and efficient, always taking time to chat and think about the little things. I live many miles away, and they will...
The carers and coordinators at Eden provide a valuable and caring service through at-home care for my father and, before she died, my mother in their own home. They are compassionate and efficient, always taking time to chat and think about the little things. I live many miles away, and they will always call me if there is any cause for concern. They are flexible and thoughtful about my dad's needs, and I especially appreciate the time put into training new members of staff alongside more experienced staff on the job so that they understand his particular requirements. We really appreciate Edens's professionalism, and it helps make difficult situations easier. I would highly recommend speaking to the excellent team at Eden if you need any type of at-home care.
I received home care from Eden Country Care whilst living in Appleby. The care and support were excellent and made a big difference to me and my well-being. The carers are kind, and professional and treated me with dignity. I wish they covered the area where I live now.
I received home care from Eden Country Care whilst living in Appleby. The care and support were excellent and made a big difference to me and my well-being. The carers are kind, and professional and treated me with dignity. I wish they covered the area where I live now.
Thank you so much for sharing your review about our Appleby team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Eden Country Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Eden Country Care Ltd.
Accreditations
There are no accreditations posted yet for Eden Country Care Ltd.
Meet the Team (3)

As a Registered Manager, I oversee the management of our team. My name is Colette and I work closely with the NHS and Cumbria County Council to...
As a Registered Manager, I oversee the management of our team. My name is Colette and I work closely with the NHS and Cumbria County Council to ensure that people who leave the hospital receive private nursing care in the comfort of their own homes.
Personally, I have experienced the challenges of caring for a loved one with MS and dementia. It's a difficult and emotional journey, but it has given me valuable insights that help me support our clients with compassion and understanding. I truly understand the importance of good quality home care services, as I have seen the positive impact they can have firsthand.
One of my passions is making sure our clients' preferences and wishes are taken into account when they first join our service and during subsequent reviews of their care. I maintain contact with clients and am always available for a chat to discuss any aspect of their care. It brings me great satisfaction to help our clients live comfortably and with dignity in the comfort of their own home.

I've worked at Eden Country Care for more than 15 years and have gained experience as a home carer, senior carer and care coordinator. I now support...
I've worked at Eden Country Care for more than 15 years and have gained experience as a home carer, senior carer and care coordinator. I now support the care manager in her role and have recently gained my Level 5 Diploma in Care Management. I can offer you practical advice on getting care and support, and I'm always available if you need support when the care has started.
I now look for opportunities to engage our clients in social activities within the local communities we serve.

Prior to joining Eden Country Care, I worked as a teaching assistant for children with special educational needs, which sparked my passion for...
Prior to joining Eden Country Care, I worked as a teaching assistant for children with special educational needs, which sparked my passion for supporting others. This led me to apply for a role as a Home Carer, even though it was a significant departure from my previous work.
Initially, I was nervous about providing personal care, but with the guidance of experienced carers, my anxieties were soon alleviated. I have now accumulated eight years of experience working with a diverse range of clients, from young adults with Multiple Sclerosis to older adults with frailty.
Throughout my tenure, I completed Health & Social Care Diplomas at Levels 2-5 and consistently put myself forward for promotion when opportunities arose. In 2019, I was appointed Training Manager, and I have relished the opportunity to work with new team members and help them feel at home in their roles.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eden Country Care Ltd to verify any information. View our terms and conditions. Eden Country Care Ltd has an Enhanced Service -what an Enhanced Service includes.