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Evelyn Grace Ltd

68 Acorn Gardens, Burghfield Common, Reading, Berkshire RG7 3GN

Evelyn Grace is a domiciliary care provider based in Reading and serves clients in the geographical areas of Caversham, Earley, Tilehurst and the surrounding villages. Founded in memory of the owner’s own grandmother in 2008, the agency seeks to offer a service of outstanding care to older people living in their own homes.

The agency is a passionate advocate for carers and understands that their service is only as good...  

Care Provided by Evelyn Grace Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.45 - £34.07
  • 30 Minute Visiting Care Fees: £20.90 - £21.95

We also provide 45minute calls (£26.40 - 27.72)

Bank Holiday visits will be charged at time and a half; Christmas Day and Boxing Day are charged at double time.

The price(s) shown are provided by the agency. Contact Evelyn Grace Ltd for full pricing details and T&Cs.

Contact Evelyn Grace Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Evelyn Grace Ltd
  • Private Owned

Person in charge

  • Rebekah Miller (Registered Manager)

Evelyn Grace Ltd Reviews (39)

10

Evelyn Grace Ltd has a Review Score of 10 (10) out of 10, based on 31 reviews in the last 2 years. Over all time Evelyn Grace Ltd has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from G H (Daughter of Client) published on 11 May 2026 Submitted via Website
Overall Experience

Genuinely Outstanding Care.

Finding the right care for a parent is one of the hardest decisions a family can make - but from the moment we met Emma, our worries faded. The carers who visit my mother are warm, attentive, and genuinely invested in her wellbeing. Every visit is handled with care and patience, kindness and respect.
The management are just as impressive - responsive, compassionate, and clearly committed to the elderly in their care as a genuine calling, not just a job. Any time we've needed to adjust something, communication has been prompt and reassuring. They value dignity, independence and compassion, clearly committed to helping people stay comfortably in their own homes.
My mother feels safe, comfortable, and happy. As family, that peace of mind is truly priceless. I'd recommend this company without a moment's hesitation.

Thank you

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

Thank you for taking the time to write such a positive review of our service. We are thrilled that you are so pleased with our care, and look forward to continuing to work with you!

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Review from Liz M (Daughter of Client) published on 6 May 2026 Submitted via Website
Overall Experience

The team at Evelyn Grace looked after my father with such care and compassion . Seeing them was the highlight of his day . They were so kind to him and I couldn't ask for a better service . He cared very much about them and they cared for him . Highly recommend

Reply from Rebekah Miller, Registered Manager at Evelyn Grace Ltd

It was an absolute pleasure caring for your Dad, and our Team counted it a privilege to be able to support him. Thank you for taking the time to review our service so positively!

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Review from Selina H (Daughter of Client) published on 29 April 2026 Submitted via Website
Overall Experience

Evelyn Grace provide regular visits to my father for personal and domestic care. He loves their visits and they are an absolute god send! Care standards are high and all carers are kind and compassionate and understanding. He gets on well with them all. We are so grateful to have found them !

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

We are thrilled you are both so happy with our service! Thank you for your positive feedback!

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Review from S A (Daughter of Client) published on 20 April 2026 Submitted via Website
Overall Experience

Emma and her amazing team at Evelyn Grace are providing outstanding, compassionate care for my mum. They show sensitivity and warmth in getting to know my mum and discerning how best to help her. They understand the importance of being a listening ear and offering supportive, encouraging words alongside the practical help. They are dependable, flexible and diligent in their approach meaning that my mum's care needs are met even in times of fluctuating health. At every step they seek to maximise her level of independence and sense of control over the help she receives. Everything they do is rooted in kindness and a genuine desire to help. As a family we are incredibly grateful for the wonderful care that my mum is receiving from the Evelyn Grace team and for the reassurance and peace that it brings.

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

Your kind words are valued and appreciated - thank you. I am delighted that you are so pleased with our service!

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Review from Jane T (Daughter of Client) published on 14 April 2026 Submitted via Website
Overall Experience

After reading & hearing fantastic reviews about Evelyn Grace & the service they provide I was delighted that they were able to accommodate my father's required visits. We have not been disappointed - Evelyn Grace really is the best of the best of care companies! The care received is exemplary and communication is great too - as a family we have all noticed a huge improvement in dad and his well being, we can't thank the whole team at Evelyn Grace enough for their care & compassion

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

We are thrilled that you are having such a positive experience with us! Thank you for taking the time to write such a positive review - it is appreciated.

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Review from E H (Daughter of Client) published on 7 April 2026 Submitted via Website
Overall Experience

Evelyn Grace Ltd are simply the amazing care you would want for any relative. From the very first meeting to arrange carers for my Mum, I could tell their whole approach centred on the client as a whole person as opposed to just their needs. The managers took a hands on approach, supporting us all through the process of setting up the care she needed and quickly organised care earlier than planned when I was suddenly admitted to hospital. The team of carers took the time to get to know Mum and how her illnesses affect her and can vary, so each visit they adapt their approach and care as required. Evelyn Grace is both professional and loving in their approach, with fantastic organisation and liaison between managers and carers. Their flexibility and willingness to do anything to meet both Mum's physical and mental wellbeing needs, without any concern related to timings, is amazing. Knowing she has such amazing care three times a week provides daily reassurance for Mum and myself.

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

Thank you for taking the time to write such a kind and positive review of our service. It is our pleasure to work with you all - we are thrilled that you are having such a positive experience!

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Review from Laura C (Daughter of Client) published on 2 April 2026 Submitted via Website
Overall Experience

The care your team provide is second to none. I was so pleased with the generous and gentle care given to my mother in her last few months of life. I would recommend Evelyn Grace to everyone I know and can never thank them enough for their support.

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

It was our pleasure to work with your lovely family, and our privilege to be able to support your Mum during that time. Thank you for taking the time to write your review, and for your kind words.

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Review from Caroline G (Daughter-in-law of Client) published on 26 January 2026 Submitted via Website
Overall Experience

Evelyn Grace cared for my late mother-in-law who had complex care needs. The care they provided was exceptional and we felt very supported as we navigated her deteriorating health and end of life care, which was handled without exception with compassion, dignity and respect.

When my father-in-law started to need care at home, we knew who we wanted to provide it. Again, we have not been disappointed. The team are reliable, professional and compassionate. We are notified without delay of any concerns they have and everything is accurately recorded.

The team go above and beyond and the thoughtful touches such as the chocolate advent calendar and Christmas dinner cooked to order does not go unnoticed! They are an amazing team and we have no hesitation in recommending Evelyn Grace.

Reply from Emma Devenny, Managing Director at Evelyn Grace Ltd

Thank you for taking the time to write such a lovely review, we are delighted you continue to have a positive experience of our service. It is our pleasure to work with you all!

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Review from Shirley B (Client / Service User) published on 30 October 2025 Submitted via Postal Card
Overall Experience
I was discharged from the hospital following total knee replacement. My son had recently died, and I was alone. Initially, I had AM and PM calls, but then discontinued evening as I improved. The carers who came were all prompt, cheerful and aware of my circumstances. They were helpful, willing and encouraging and undertook personal care and household tasks as requested - even filling my bird feeders. They supported and encouraged my confidence and mobility. The management was very helpful and flexible with any change i requested.

I heartily recommend Evelyn Grace Agency.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

It was our pleasure to have the opportunity to support you during a challenging time, and we're pleased to hear your experience was positive. Thank you for taking the time to review our service, and we wish you a continued full recovery.

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Review from Susan M (Client / Service User) published on 29 October 2025 Submitted via Website
Overall Experience
All care was excellent and very professional It was so good to have a very friendly conversation at every stage of my care. It was most welcomed Carers would be able to do anything I wished at any moment.

Great company run expertly at all times. I would not hesitate to recommend them to anyone.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write a review, and for your encouraging words. We are so pleased that you had such a positive experience!

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Review from J F (Daughter of Client) published on 20 October 2025 Submitted via Website
Overall Experience

My father used this service for the past couple of years. The team are great, very supportive of both the client and family during times that have been quite demanding. Very easy to communicate with, always there to give advice when needed and nothing is too much trouble. Keep up the great work that you all do

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to review our service. We are so pleased that you and Dad felt supported, it has been a pleasure to work with you!

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Review from C S (Client / Service User) published on 22 September 2025 Submitted via Postal Card
Overall Experience

My circumstances (and children!) dictate only a modest need for home care - a little personal hygiene and some other thankless domestic tasks, but also with a measure of enforced socialising. Every day a selfless carer will get me washed and dressed, and make the bed; all the while stimulating thoughtful conversation and emptying the bins! Seven days a week, it is a priceless part of each day. Negative thoughts are always rapidly dispelled, thank you all.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

We are thrilled that our care is having such a positive impact! Thank you for taking the time to write a review, your kind words are valued.

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Review from Pamela L (Client / Service User) published on 11 August 2025 Submitted via Postal Card
Overall Experience

I am so grateful to have discovered Evelyn Grace and wish I had known of them when my late husband needed carers. From very hands-on management to all carers they do actually care, always cheerful, kind and aware of any needs or difficulties in clients' lives and conditions, never clock watching and on very rare occasions when they will be later - always a phone call to notify. Cannot fault on any aspect.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Thankyou for taking the time to review our service, and we're delighted to see what a positive impact our Team are having. It's a real pleasure visiting you!

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Review from D W (Daughter of Client) published on 25 July 2025 Submitted via Website
Overall Experience

Evelyn Grace have been helping care for my elderly mother for over a year now. The care and support both my mum and I receive from all of the staff at Evelyn Grace is absolutely wonderful. They are all so caring, patient, professional, supportive, attentive the list of accolades they deserve is endless. I feel extremely lucky to have them help care for my mother. Nothing is too much trouble. They really are the best in caregivers. The manager and the recruitment manager and all of the team you are all amazing thank you so much.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you so much for your kind words, the team will be encouraged and grateful for you taking the time to write a review. It is our pleasure to care for your Mum, we thoroughly enjoy working with you both!

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Review from Kate L (Daughter of Client) published on 21 July 2025 Submitted via Postal Card
Overall Experience

The care that my mother hs received from Evelyn Grace Ltd has been second to none. The carers are kind and thoughtful and make my mum feel at ease when assisting her with her personal care. Evelyn Grace Ltd have been really responsive to requests, easy to deal with, are flexible and just a pleasure to deal with. They also go the extra mile to support Mum when needed. Thank you for your amazing service and assisting with our peace of mind as a family knowing how well she is cared for.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for your kind words - they are appreciated. It is our pleasure to care for your Mum, we are delighted you are so happy with our service and that your family also feel supported and reassured!

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Review from Patricia T (Client / Service User) published on 15 July 2025 Submitted via Website
Overall Experience

Okay we have received from Evelyn Grace has been totally amazing. All the carers are cheerful and cannot do enough to help and we look forward to seeing them each morning. The attention to detail is second to none and they make you feel very special and reassured.

I would not hesitate to recommend Evelyn Grace - they are an amazing team

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write such a lovely review! We are so pleased that you are happy with our care, your kind words are valued and appreciated.

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Review from Raj G (Son of Client) published on 11 July 2025 Submitted via Website
Overall Experience

I cannot recommend Evelyn Grace Ltd enough!

We have been using their services for almost two years to support my father who suffered a stroke, and the level of care and professionalism they've provided has been exceptional. They support us seven days a week, twice a day, and every visit has been carried out with kindness, competence, and genuine compassion.

The staff and management are truly superb; they are attentive, respectful, and always go the extra mile to ensure my father's needs are met.

Thank you, Evelyn Grace Ltd, for your outstanding service!

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for such a positive and encouraging review! We thoroughly enjoy working with you all, and are delighted you are so happy with our service. Your kind words are valued and appreciated.

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Review from P T (Daughter of Client) published on 9 July 2025 Submitted via Website
Overall Experience

Wonderful care for mum, she loves the conversation and care she receives and looks forward to the calls. The care and attention is fantastic and the communication between us all is brilliant. Thank you for your professionalism and support.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for your kind words - we all love working with Mum and your lovely family!

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Review from Chris H (Son of Client) published on 8 July 2025 Submitted via Website
Overall Experience

Evelyn Grace cared for mum up until her passing in December 2024 . The entire team were always providing the care that mum required and went beyond there requirements at times when i was not around or if extra help was required. If i called for guidance or help , it was never a problem . All the team members were friendly ,and most of all kind to mum in her needs and mum loved having them around with her. I would thoroughly recommend Evelyn Grace to any friends or family who require 1st class care .

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for your kind words and for taking the time to write a review. It was our pleasure to care for your Mum, she was a big part of Evelyn Grace for many years, and she is missed by us all.

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Review from Mike S (Son of Client) published on 7 July 2025 Submitted via Website
Overall Experience

The service received from Evelyn Grace has been exemplary, with care and compassion delivered at every attendance. It is an immense comfort to our mum, to have such a caring and reliable service, which is so essential to allow her to remain in the comfort of her her own home, and to her family who are not close by to visit on a daily basis. Thank you for your diligence and class leading service.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write such a complimentary review. The team thoroughly enjoy caring for your Mum, and we are thrilled that you are having such a positive experience with us!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2017
Overall Good
  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Evelyn Grace Ltd.

Awards / Recognitions (1)

  • Recipient: Evelyn Grace LtdDate: Friday 30 May 2025

Meet the Team (2)

Emma Devenny Job Title: Managing Director, Founder Joined: 2008
Emma Devenny

Emma is the founder of and Registered Manager for Evelyn Grace. She had a vision for a unique care provision for older people living in their own homes following an intense period caring for her own Grandmother – Evelyn Grace – and finally saw this realised when she launched the agency in 2008.

Her academic and professional roots are in nursing, having gained a plethora of experience in both hospital and community settings, and achieving academic status to Master’s level in the advanced nursing practice of older people.

As Registered Manager, she oversees the smooth day-to-day running of the agency while continuing to drive it forward with a determination that ‘care really should mean care’.

Rebekah Miller Job Title: Registered Manager Joined: 2013
Rebekah Miller

Rebekah joined Evelyn Grace in 2013 as part of the care team, but her vision for creating a professional group of domiciliary carers who feel nurtured, supported and valued, quickly saw her become part of the Management Team.

As Registered Manager, she is responsible for the day-to-day running of Evelyn Grace; onboarding and mentoring new carers, and ensuring all clients are afforded dignity and respect in care. Motivated by a holistic approach to care provision, Rebekah works with determination to advocate for both older people and care workers, seeking to raise their profile and value in the community.

Frequently Asked Questions about Evelyn Grace Ltd

How many Carers does Evelyn Grace Ltd employ?

Evelyn Grace Ltd employs 20 carers.

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