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Evelyn Grace Ltd

68 Acorn Gardens, Burghfield Common, Reading RG7 3GN
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Top 20 award

Evelyn Grace is a domiciliary care provider based in Reading and serves clients in the geographical areas of Caversham, Earley, Tilehurst and the surrounding villages. Founded in memory of the owner’s own grandmother in 2008, the agency seeks to offer a service of outstanding care to older people living in their own homes.

The agency is a passionate advocate for carers and understands that their service is only as good...  

Care Provided by Evelyn Grace Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.45 - £34.07
  • 30 Minute Visiting Care Fees: £20.90 - £21.95

We also provide 45minute calls (£26.40 - 27.72)

Bank Holiday visits will be charged at time and a half; Christmas Day and Boxing Day are charged at double time.

The price(s) shown are provided by the agency. Contact Evelyn Grace Ltd for full pricing details and T&Cs.

Contact Evelyn Grace Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Evelyn Grace Ltd
  • Private Owned

Person in charge

  • Rebekah Miller (Registered Manager)

Evelyn Grace Ltd Reviews (39)

10

Evelyn Grace Ltd has a Review Score of 10 (10) out of 10, based on 31 reviews in the last 2 years. Over all time Evelyn Grace Ltd has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Jennie N (Daughter of Client) published on 7 July 2025 Submitted via Website
Overall Experience
Evelyn Grace provide wonderful care for my father. I feel very reassured that he receives the greatest care when they visit him and that he is treated with kindness and respect. The carers are all friendly and take time to chat to him whilst they are visiting. I don't know what I'd do without them!

Communication with the office is also fantastic and I always receive an instant reply if I ever have any questions.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

We love working alongside you to support your father in his own home. Thank you for taking the time to share your comments - we appreciate it!

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Review from Anna R (Daughter of Client) published on 7 July 2025 Submitted via Website
Overall Experience
My mother has been receiving a daily visit from Evelyn Grace carers for some months now. Although she has a number of favourites, all are caring and deliver a good service. Any concerns, changes or feedback are welcomed by the management team and acted on very promptly.

I would highly recommend Evelyn Grace as a professional, caring and flexible team who deliver peace of mind and a good service for the money.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Thank you for taking the time to review our service; your positive comments are great to read and will be shared with Mum's carers. The Team have enjoyed getting to know Mum and thoroughly enjoy the daily visits too!

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Review from Roz J (Daughter of Client) published on 28 April 2025 Submitted via Website
Overall Experience

Evelyn Grace cared for our late mother until her passing. The carers and management team went above and beyond to look after our mother, and we knew she was in safe hands. Nothing was ever too much trouble and they were always at the end of the phone for queries, questions etc. I would highly recommend them, and if ever I'm in a position to require care for a family member, then they are the only people I will call. Huge thanks to the whole team for your dedication and commitment. You are all diamonds.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for your kind words. It was our pleasure to work with you all and to care for your Mum, and we are delighted your experiences with us were so positive.

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Review from Julia T (Client / Service User) published on 23 December 2024 Submitted via Website
Overall Experience

The service received was second to none. All the staff were very professional at the same time they were very friendly and a pleasure to have in our home. Nothing was too much trouble for them. I would recommend this company to anyone.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Thank you for taking the time to review our service. It was a real pleasure getting to know you both, and a privilege for our team to have the opportunity to support you.

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Review from Heather G (Wife of Client) published on 9 December 2024 Submitted via Website
Overall Experience

My experience with Evelyn Grace has been primarily over a 3 year period when this delightful, caring team supported me increasingly over slow decline of my husband to the point of his passing. More recently they have supported me through recovery from a hip replacement. If ever a team has a sense of service this team has. They join the client wherever they are and show compassion and humour and brighten and ease difficult times. Thank you dear Team so very much.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

It has been our pleasure work with you again, we are delighted that we could support you through your recovery! Thank you for your kind words, they are valued and appreciated.

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Review from Peter H (Client / Service User) published on 9 October 2024 Submitted via Postal Card
Overall Experience

All the carers were very good and generally went the extra mile. The service was well organised and communication was good. It was a pleasure to have the carers in our home.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write this review. We are thrilled you were so happy with our care - the pleasure was all ours!

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Review from Beverley W (Daughter of Client) published on 7 October 2024 Submitted via Website
Overall Experience

Evelyn Grace was a real blessing in what had become a minefield of health and care support which was not always well coordinated and centered on what my mother's wishes and needs were. They came at just the right time for us, when things had become difficult and it was proving a challenge to meet my mother's overriding wish which was to die in her own home. From start to finish, they listened, tailored their care exactly to what my mother's needs, were and included the family in all that they did. Responsibility for positive outcomes for my mother sat squarely on their shoulders which hasn't always been our experience of others lately, and they demonstrated real teamwork in delivering their care. What a great bunch of people and we are certainly glad they were in our corner. Thank you to all.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

This is a heart-warming read, thank you for taking the time to write such kind words. It was our pleasure and privilege to work with your lovely family, it is really good to know that we were able to help make Mum's wish a reality. Your encouraging words will mean a great deal to our team, and help motivate us all to keep 'doing what we do' - thank you.

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Review from Felicity H (Client / Service User) published on 2 October 2024 Submitted via Website
Overall Experience

I knew of Evelyn Grace Ltd as they cared for a neighbour of mine some time ago. I cannot speak highly enough of the care and attention I received from all of the individual carers who visited me. They saw me through a very difficult time and I would absolutely recommend them.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write this review - it was our pleasure to support you and we are thrilled that you had such a positive experience!

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Review from J J (Daughter-in-law of Client) published on 25 September 2024 Submitted via Website
Overall Experience

Evelyn Grace started supporting my mother-in-law when it became obvious that she could no longer manage her own medication. Slowly but surely over the years, she needed more support as both her memory and her mobility worsened. As her needs changed, so did the level of care that she required and the team at Evelyn Grace was with her every step of the way. As her social circle diminished they became important as friends, as well as carers. They offered reassurance when needed and always made time for a joke and a chat. They were there for her throughout lockdown providing continuity and care when it was difficult for her family to visit.

The managers and carers at Evelyn Grace were not only friends to my mother-in-law but also the whole family. We were in regular contact regarding her changing needs and how best to meet them. Their experience was invaluable and their advice was welcome. I would wholeheartedly recommend Evelyn Grace Ltd.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Thank you. We're grateful that you've taken the time to review our service and the way you've articulated your appreciation for the work of our team. Your mother-in-law was cared for with genuine affection, and it really was a pleasure and privilege to get to know her over so many years.

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Review from Dawn F (Daughter of Client) published on 18 September 2024 Submitted via Website
Overall Experience

I don't know where to start! I only have 1000 words to sum up Evelyn Grace, this is nowhere near enough! Evelyn Grace has been caring for mum for 5 years, initially twice a day for support. During mum's last few weeks, it was increased to 4 times a day and in her last few days, carers were with her almost constantly. Mum was very strong-minded but she loved all of her carers dearly; they took time to have a chat and to know exactly how mum liked things done. We would never have managed with mum's last few days without the support of the Manager and the team. They fought on our behalf to get District Nurses to come to dress wounds and to get the critical care team involved. I will never forget how the carers, on her last day, washed and dressed mum with dignity, applying essential oils so that she smelt so wonderful. It was also lovely to meet the carers that we had only heard about in mum's last few days so we could say thank you. Thank you from my heart, you are amazing!

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

This is a heartwarming read - thank you for taking the time to acknowledge our team's care of your mum - it really was our pleasure and privilege. Your words are an encouragement to us to continue doing what we do!

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Review from Heather S (Daughter of Client) published on 21 August 2024 Submitted via Website
Overall Experience

I cannot sum up into words, how great the Manager and her team are. They befriended Mum, made her feel supported, listened to, loved and "never a bother" in her words. Mum had care initially three times a day, moving on to four times in her last few months. The girls were always accommodating, however cantankerous Mum could be! Mum in her last few years didn't leave her flat, so looked forward to hearing the girl's stories about their families and news on the outside world. Mum relied on the girls for her every need, washing her, heating her meals, making her burn toast with lots of butter(Mum's request!) Nothing was ever too much for them. Mum only had kind words for you all. Thank you to the whole team for the support they gave us in Mum's last few days - they smiled, gave us hugs and reassured us. The girls are angels in disguise and will always hold a constant spot in our hearts! Fond memories and a ton of thanks to you all. I promise cake often.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for your kind words, and for taking the time to share your experience. It was our pleasure to work with your Mum, and our privilege to be able to support your family in those final weeks. Our team have lots of lovely memories, and fondly remember her with a smile.

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Review from Vanessa T (Daughter-in-law of Client) published on 9 April 2024 Submitted via Website
Overall Experience
I am incredibly grateful for the outstanding care provided by Evelyn Grace Care to my mother-in-law. From the moment we enlisted their services, it was evident that they were committed to providing compassionate and personalised care. The caregivers at Evelyn Grace Care demonstrated a remarkable level of professionalism, empathy, and attentiveness towards her needs.
The caregivers showed genuine concern for her well-being, going above and beyond to accommodate her preferences and ensure her comfort.
What truly sets Evelyn Grace Care apart is their unwavering dedication to providing exceptional care. They consistently exceeded our expectations, demonstrating flexibility, reliability, and a genuine passion for their work.

I cannot recommend Evelyn Grace Care highly enough to anyone seeking compassionate and reliable care services for their loved ones. Thank you, Evelyn Grace Care, for your outstanding dedication and commitment to excellence.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write this review, what wonderful feedback to receive! It was our pleasure to work with your family, and we are delighted that you were so happy with our service. Your encouraging words are valued - thank you.

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Review from F B (Daughter of Client) published on 20 November 2023 Submitted via Postal Card
Overall Experience

Evelyn Grace Ltd cared for my mum for several years. The care provided was excellent. The carers were always kind and considerate to Mum and managed her care needs very well. If extra care was required at short notice they always managed to meet that need. I would have no hesitation in recommending Evelyn Grace Ltd to anybody requiring care.

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

Thank you for taking the time to write your lovely review. We are so pleased that you were happy with our care - it was our pleasure to care for your Mum!

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Review from N H (Son of Client) published on 14 November 2023 Submitted via Postal Card
Overall Experience

We as a family could not have found a more helpful and caring bunch of people to help with my father's everyday needs and care. The attention to detail of selfless dedication were exemplary. I have no hesitation in recommending Evelyn Grace Ltd for the provision of personal healthcare in the community.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Your words are appreciated; thank you for taking the time to comment on our service and your kind encouragement.

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Review from H M (Daughter of Client) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Fantastic service! Such high standards of professional care with so much empathy and kindness too. My Mum's life has improved so much since her care visits started and we don't know what we would do without the help and support she is given we can't recommend them enough. Thank you!

Reply from Emma Devenny, Manager at Evelyn Grace Ltd

This is lovely feedback to receive! Thank you for taking the time to share your experience, your comments are valued.

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Review from Caroline G (Daughter of Client) published on 31 October 2023 Submitted via Postal Card
Overall Experience

The amazing carers at Evelyn Grace supported, not only my mum, but also myself as Mum's dementia progressed rapidly and I had to find a care provider to help me. They gave Mum love, care, respect, compassion, dignity and understanding, even on challenging visits. They are absolute professionals and are the only company I would recommend. I can't thank them enough for caring for my mum and also supporting me when I struggled to cope. This company is amazing and they are all angels, everyone of them.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

Thank you for taking the time to express your thoughts and feelings about our care. Your kind words are valuable to every member of the team who has cared for your mum.

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Review from Monica C (Daughter of Client) published on 16 May 2023 Submitted via Website
Overall Experience

What a fabulous team! Professional, flexible and reliable. They listen and work closely with us get the right sort of care in place. They genuinely care for their clients and my mum feels supported and valued, as she likes the continuity of carers and timings. I appreciate that the company have been easy to contact and responsive to questions, updates and urgent changes. I would highly recommend.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

This is wonderful feedback for the members of our team you're getting to meet! Thank you for taking the time to share your experience.

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Review from David P (Husband of Client) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Evelyn Grace has, from the outset, taken a responsible attitude towards my wife. The attendance from the beginning of the care towards my wife has been excellent. All over Covid, bad weather, covering all calls they did not miss. This combined with a friendly attitude and willingness to please is very noticeable.

Reply from Rebekah Miller, Recruitment Manager at Evelyn Grace Ltd

It's a pleasure and privilege to support this family and we're grateful for the time taken to submit such encouraging feedback to our team. Thank you!

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Review from Ann P (Client / Service User) published on 29 August 2017 Submitted via Website
Overall Experience

I have recently used the services of Evelyn Grace Ltd following my recent surgery. The carers were caring, very helpful and supportive and always made sure everything was alright before they left. I can highly recommend this company.

Reply from Emma Devenny, Registered Manager at Evelyn Grace Ltd

I am very glad that you were so happy with our service, and would like to thank you for taking the time to write this review. It is always lovely to receive positive feedback!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2017
Overall Good
  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Evelyn Grace Ltd.

Awards / Recognitions (1)

  • Recipient: Evelyn Grace LtdDate: Friday 30 May 2025

Meet the Team (2)

Emma Devenny Job Title: Managing Director, Founder Joined: 2008
Emma Devenny

Emma is the founder of and Registered Manager for Evelyn Grace. She had a vision for a unique care provision for older people living in their own homes following an intense period caring for her own Grandmother – Evelyn Grace – and finally saw this realised when she launched the agency in 2008.

Her academic and professional roots are in nursing, having gained a plethora of experience in both hospital and community settings, and achieving academic status to Master’s level in the advanced nursing practice of older people.

As Registered Manager, she oversees the smooth day-to-day running of the agency while continuing to drive it forward with a determination that ‘care really should mean care’.

Rebekah Miller Job Title: Registered Manager Joined: 2013
Rebekah Miller

Rebekah joined Evelyn Grace in 2013 as part of the care team, but her vision for creating a professional group of domiciliary carers who feel nurtured, supported and valued, quickly saw her become part of the Management Team.

As Registered Manager, she is responsible for the day-to-day running of Evelyn Grace; onboarding and mentoring new carers, and ensuring all clients are afforded dignity and respect in care. Motivated by a holistic approach to care provision, Rebekah works with determination to advocate for both older people and care workers, seeking to raise their profile and value in the community.

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