61 Bridgend Road, Aberkenfig, Bridgend CF32 9BG
Group : Everycare Ltd
Person in charge: Tanyia Rix (Manager)
Type of Service: Home Care Agency (Privately Owned)
Latest Care and Social Services Inspectorate Wales* Report on Everycare (Bridgend) Ltd: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 3.3 (maximum of 10) for Everycare (Bridgend) Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Everycare (Bridgend) Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.333 for Everycare (Bridgend) Ltd is calculated as follows: ( (2 Excellents x 5) + (3 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 12 Ratings = 3.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for Everycare (Bridgend) Ltd is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Everycare (Bridgend) Ltd has a Review Score of 3.3 (3.333) from 2 Reviews
Review submitted from a Website Submission by David T (Husband of Client) on Thursday 14 January 2016. Relates to September 2015.
Being with the company for a long time and the standard of care is very good. Staff often turn up late due to having no travel time from call to call very poorly managed company the office is not very professional at all.
How likely would you be to recommend Everycare (Bridgend) Ltd? Extremely Unlikely
Review submitted from a Postal Card by Emo (Client) on Thursday 29 October 2015. Relates to October 2015.
Poor time management due to staff not being given correct information from the centre. Staff that come day to day are hard working but have too many visits put into their daily schedule!
How likely would you be to recommend Everycare (Bridgend) Ltd? Neither Unlikely or Likely