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Radis Community Care (Shrewsbury)

12 Longbow Close, Shrewsbury, Shropshire SY1 3GZ
Radis Community Care (Shrewsbury) Logo
Radis Community Care (Shrewsbury) logo
Radis Community Care (Shrewsbury), Shrewsbury
Radis Community Care (Shrewsbury), Shrewsbury
Radis Community Care (Shrewsbury), Shrewsbury

Radis Community Care is a family-run organisation that has been providing community-based care since 2001.

Across Shrewsbury, Wem, Whitchurch, Market Drayton and surrounding areas, the friendly team of care workers pride themselves in helping people to remain as independent and well as possible in their own homes by providing the support that they need with everyday tasks such as preparing meals, cleaning and laundry, personal care, getting dressed, taking medication at...  

Care Provided by Radis Community Care (Shrewsbury)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £29.73 - £34.85
  • 30 Minute Visiting Care Fees: £17.84 - £20.91

Radis provide a free full assessment where costings will discussed at the point of assessment.

The price(s) shown are provided by the agency. Contact Radis Community Care (Shrewsbury) for full pricing details and T&Cs.

Contact Radis Community Care (Shrewsbury) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Samantha Box (Manager)

Radis Community Care (Shrewsbury) Reviews (19)

9.5

Radis Community Care (Shrewsbury) has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years. Over all time Radis Community Care (Shrewsbury) has 19 reviews.

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Showing 19 reviews matching selected criteria
Review from B D (Cousin of Client) published on 8 April 2026 Submitted via Postal Card
Overall Experience

My cousin receives amazing care. I do not know what we would do without them. His team are dedicated to him, he is looked after with respect and dignity. Thank you for your continued support.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided to your loved one.

Staff
Care / Support
Management
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Value for Money
Review from M B (Client / Service User) published on 5 March 2026 Submitted via Postal Card
Overall Experience

I like that Paul comes to my flat, he helps me clean, paint and shop. He also makes me laugh.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E B (Client / Service User) published on 18 February 2026 Submitted via Postal Card
Overall Experience
Great service.
Assists me nightly to the commode. Some staff member don't empty commode but I have written this on the notes, and now is emptied. Just helps my morning carers. Many thanks.

Staff friendly, wake me softly. My care only lasts 5, 10 mins a visit, help me a lot.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided. Thank you for the feedback in regard to emptying the commode I am glad to hear this has now been rectified.

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Review from Tracy L (Daughter-in-law of Client) published on 11 February 2026 Submitted via Postal Card
Overall Experience

I am extremely pleased with the two night care carers who come into FIL twice every night. They are all lovely carers + it is lovely to meet with them when I have stayed overnight due to FIL's problems. Always very professional and caring towards FIL. He really looks forward to them coming to visit him each night. We are very lucky to have these brilliant caring people coming in - Thank you so much. Tracy.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided to your loved one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B J (Client / Service User) published on 11 February 2026 Submitted via Postal Card
Overall Experience

It is a whole year since my rehabilitation began at home under the dedicated care team at Radis. They have supported me and my family. Giving me space for my dignity and independence. Some very difficult and trying times, especially over the past few months whilst living through building work whilst my garage was converted into a bedroom/ wet room. Thank you to you all, office staff, nurses and carers who have supported me throughout. As we go into 2026 I am confident that with you support that my life at home will be further enhanced.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided to you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M O (Client / Service User) published on 11 February 2026 Submitted via Postal Card
Overall Experience

very pleased with all staff.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kevin G (Son of Client) published on 4 February 2026 Submitted via Website
Overall Experience

The staff are friendly and take good care of my mum, all her needs are met with care and the office staff are great if we do have problems with my mum they are always willing to help and are always in contact with me.

Reply from Samantha Box, Service Manager at Radis Community Care (Shrewsbury)

Thank you for taking the time to submit a review. We are delighted to hear you are happy with the service provided to your loved one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ron P (Client / Service User) published on 7 June 2021 Submitted via Postal Card
Overall Experience

All staff are excellent and caring and make recommendations.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you so much for your feedback and positive comments about our colleagues.

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No Rating
Review from Donald S (Brother of Client) published on 1 June 2021 Submitted via Postal Card
Overall Experience

My sister's care is mostly ok but is sometimes not always right for her needs. I have asked and sought changes to help her care be better for her. But no changes have happened so far.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your feedback - we will make sure that this is shared with the team.

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Review from M L (Client / Service User) published on 1 June 2021 Submitted via Postal Card
Overall Experience

Very good, helpful, friendly.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your positive comments, we appreciate your feedback.

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No Rating
Review from Muriel P (Client / Service User) published on 1 June 2021 Submitted via Postal Card
Overall Experience

All the carers are absolutely thorough, kind and helpful in every way. They couldn't do more for me. I am so pleased to have met them.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your review. We really appreciate your positive comments and the time you've taken to give us your feedback.

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Review from Diane K (Daughter of Client) published on 1 June 2021 Submitted via Postal Card
Overall Experience

This is the best company that I have come across in all my working life.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

It's lovely to receive such positive feedback - thank you.

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Review from Ken D (Husband of Client) published on 31 May 2021 Submitted via Postal Card
Overall Experience

Although I am writing this review, I have asked my wife for her comments. She is quite happy with the care she receives, although, has said that she would like to be listened to more. From my perspective, I would like more attention given to encouraging my wife to do some craft work or small household chores. Also, I would like my wife to be taken out more, but realise her mobility is a problem. Hopefully, this would be possible with COVID restrictions being lifted.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your feedback. We have shared your comments with the team who will put together a plan to support your wife to achieve her desired outcomes.

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Review from Mavis H (Wife of Client) published on 20 May 2021 Submitted via Postal Card
Overall Experience

My husband's care is very much appreciated. He is very reliant on his carers and has become very attached to them. Sometimes he can be a challenge to them, but the carers have their way of handling him. Depending on what mood he is in when he awakes, there are plenty of laughs and sometimes moans. All in all, everything is fine!

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for taking the time to share your feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S L (Client / Service User) published on 4 May 2021 Submitted via Postal Card
Overall Experience

All the carers are so lovely and helpful. The office staff and management are great. Having them come in, increases my quality of life so much, and enables me to be more independent.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Lovely feedback about our colleagues - thank you. We're delighted that they are making a positive difference to your life.

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No Rating
Review from Ian T (Client / Service User) published on 4 May 2021 Submitted via Postal Card
Overall Experience

It is very good; we do what I need to do.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your comment. We're pleased to hear that you are receiving a good service.

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Review from Jason W (Client / Service User) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Have found Radis Community Care staff to be polite, helpful and understanding. They help me with lots of things such as shopping, going out and about, cleaning and cooking, encouraging me to interact and support me when needed.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

It's lovely to receive such nice comments about our staff. Thank you.

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Review from Rachel W (Client / Service User) published on 28 April 2021 Submitted via Postal Card
Overall Experience

They help me to cook. After they come, they take me shopping. They take me places.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your comments. Feedback from our service users is really important to us.

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Review from Margaret W (Client / Service User) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Every carer has been excellent, friendly; every need has been met.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for taking the time to send us a review. We're so pleased to hear that you are happy with your carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Radis Community Care (Shrewsbury).

Awards / Recognitions (1)

Meet the Team (1)

Samantha Box Job Title: Branch Manager Joined: 2023
Samantha Box

I have worked within the healthcare sector for my entire career and have experience working with both adults and children with a wide range of different support needs. From starting out as a care worker, I have worked hard to progress and begin my management career. I enjoy making a positive difference to others’ lives, as well as being able to support people in their own homes and community. I am thrilled to be part of the Radis team, as their vision and values align with my own.

I strive to make a positive contribution to enabling people to live as independently as possible in their own homes, with the support of my fantastic team.

Frequently Asked Questions about Radis Community Care (Shrewsbury)

How many Carers does Radis Community Care (Shrewsbury) employ?

Radis Community Care (Shrewsbury) employs 64 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radis Community Care (Shrewsbury) to verify any information. View our terms and conditions. Radis Community Care (Shrewsbury) has an Enhanced Service - more info.