Hartwig Care is a homecare agency based in London that was established in 1999. Their guiding principle is to always ask themselves: how can they improve the lives of their clients?
Hartwig Care provides a range of services to help clients enjoy their independence and comfort at home. They can help with personal care, household chores, live-in care, night care, respite, companionship, recovery and end-of-life care. They can adapt their services...
Care Provided by Hartwig Care Ltd - Camden
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35.80
- Weekly Live-in Care Fees: from £1,870
- 30 Minute Visiting Care Fees: from £26.85
Hartwig is committed to providing high-quality care services at reasonable prices in the greater London area. Our prices reflect our respect for our care workers, who receive the London Living wage and compensation for their travel time and expenses.
We also invest in a team of dedicated care managers and support staff who work from our Camden offices and other locations to ensure the best possible care and support for our clients.
Furthermore, our prices include the cost of maintaining the latest software that guarantees the safety of our service users and allows their relatives to monitor their well-being.
Our fees are not fixed and depend on the type and extent of care that you require. Therefore, we cannot give you a quote without first conducting a thorough assessment of your situation and needs. We hope you understand that this is necessary to provide you with the best possible service and care.
New Service – Couples Care
Further details available upon request
Contact Hartwig Care Ltd - Camden to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Hartwig Care Ltd
- Private Owned
Person in charge
- Sami Leros (Registered Manager)
Hartwig Care Ltd - Camden Reviews (40)
Hartwig Care Ltd - Camden has a Review Score of 9.6 (9.605) out of 10, based on 17 reviews in the last 2 years.
Over all time Hartwig Care Ltd - Camden has 40 reviews.
We have worked with the Hartwig team since 2025 largely for assistance to care for my father; we are a hands-on family and needed extra support at a testing time emotionally , physically and practically.
From the outset Hartwig have been warm & friendly, professional, efficient, and responsive to our needs (my mother later needed care as well)
We are grateful for their professionalism and for trying to seek good matches of personnel to help us (an hour a day). We understand this a great skill in itself and requiring much sensitivity;
When at times there has been the odd comment (can be both ways) or a personnel matter - channels are always open (both ways) which we truly appreciate.
They are responsive to unexpected changing needs such as a need to cancel sessions due to dad in hospital or short notice need for extra care (sorted out within minutes! - tysm team) it takes a good amount of the strain from us.
Thank You Hartwig Team!
Dear Cherie,
Thank you for your kind and thoughtful feedback. It has been a privilege to support your family, and we are grateful for the trust you've placed in us during a challenging time. We're pleased our team's professionalism, responsiveness, and flexibility have helped ease some of the...
My mum has received an excellent standard of care from Hartwig. The care providers have gone above and beyond to make sure that she is well looked after in all respects. The schedule is well managed, and all our concerns have been taken into account. Highly recommended.
Thank you very much for taking the time to share such lovely feedback. We are delighted to hear that your mum has received an excellent standard of care and that our team has been able to go above and beyond to support her wellbeing.
It is especially encouraging to know that you feel the...
We've had a very good experience of Hartwig care. From the start the communication was great, and the process of introduction and establishing care was straightforward and reassuring. All the carers we have met have been equally professional and kind, and we are happy with everything .
Thank you so much for taking the time to share your experience with Hartwig Care. We're delighted to hear that the communication, introduction process, and ongoing support have all felt smooth and reassuring. It's wonderful to know that our carers have made such a positive impression through their...
A lovely final touch to the excellent service is the habit of the carers and administrative staff to suggest or do even more.
Thank you so much for your kind words. We are delighted to hear that our team's extra efforts made a positive impression. Going the extra mile is part of what we love to do.
I am pleased with the service I received, it is timely, flexible and appropriate. Staff are willing and considerate.
Thank you for your kind feedback. We are glad you found our service timely, flexible, and considerate. It means a lot to our team
Hartwig are best care service. All the carer workers who come here are excellent. 99% of them are pleasant and do good service to my wife. They put their heart to help my wife. We look forward to seeing them everyday.
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you consider us the best care service. It's wonderful to know that our carers have made such a positive impact on your wife's life. We take great pride in our team's dedication and compassion, and it's...
The carer is lovely, kind, caring, reliable and fun. My aunt is so happy to see her whenever she comes. Now I have peace of mind that my aunt will be in good hands. Being able to go out for errands knowing that my aunt will be well cared for and safe in her own home by a professional carer of Hartwig is a huge relief.
Thank you so much for sharing your experience with us. We are truly honoured to have been able to support you and your aunt after your dedicated years of solo caregiving. It's wonderful to hear that our manager provided you with the information you needed and that the transition to having a...
I'm very happy with the carers I get. They are polite and caring, always help me with my needs.
Thank you so much for your kind words! We are delighted to hear that you're happy with our carers. At Hartwig Care, we strive to provide compassionate and attentive service, and it is wonderful to know that our team is meeting your needs. We greatly appreciate your feedback as it motivates us to continue delivering the best care possible.
Staff are very helpful.
Thank you for taking the time to share your positive experience with our staff. At Hartwig Care, we strive to provide exceptional service and support to our clients. We are delighted to hear that our team has been helpful to you. Your feedback is greatly appreciated and will be shared with our staff as an affirmation of their hard work and dedication.
Very pleased with my carers they have looked after me for over 10 years. I am happy with the carers and the company.
We are immensely grateful for your feedback and are thrilled to hear about your positive experience with our carers and Hartwig Care over the past decade. It is our utmost priority to provide consistent and compassionate care, and knowing that we have succeeded in making you happy is truly...
However there are sometimes problems when my carer is not working and finding an appropriate carer is often impossible.
Thank you for taking the time to share your feedback with us. We are delighted to hear that you are very happy with the service and that your carer's exceptional dedication has not gone unnoticed. We believe that our carers are the backbone of our service. We also appreciate your candidness in...
All my carers are friendly and help me when I need help. Sometimes it's rather difficult to hear or understand what they say.
Thank you so much for your kind words and valuable feedback! We're delighted to hear that you find our carers friendly and helpful. We understand that clear communication is crucial, and we're committed to improving this aspect of our service. We'll ensure our team is aware of your concerns and...
Very pleased with how carers adhere to the times we require now. All carers are polite and pleasant.
Thank you for your feedback! We're happy to hear that you are pleased with our service. Your satisfaction is our priority, and we appreciate your positive comments. Should you require anything further please do not hesitate to contact us.
Hartwig Care is a good company.
It is lovely to hear that you have no complaints and find our care workers excellent. Their dedication is truly commendable. Thank you for your positive feedback! If there's anything else Hartwig Care can assist you with, feel free to reach out.
It's been a good company since I started. Supporting my husband very well. I can always recommend them to other people.
Thank you for your positive feedback! We're delighted to hear that you've had a good experience with Hartwig Care. Supporting our customers and their families is our top priority. If you ever need anything else, feel free to reach out. We appreciate your recommendation!
I feel the company has been helpful and very supportive over the years and care workers try their best to help. It's a good company to be with, I have been with them over eight years and I am happy. Can always recommend them to my friends if need care.
Thank you for sharing your positive experience with us! We're thrilled to hear that you've found Hartwig Care helpful and supportive over the years. Our care workers' dedication to providing excellent service is commendable and we're delighted that you've been part of our team for over eight years....
They are very warm and welcoming. They offer not only care but also emotional support for my sister.
We're delighted to hear that our care workers have made a difference for your sister. Their warmth, welcoming attitude, and emotional support are essential aspects of our service. If there's anything else we can assist with, please don't hesitate to reach out. Your satisfaction means a lot to us! Thank you for sharing your feedback!
Both my parents are elderly and require different kinds of carers. I went to Hartwig because I was overwhelmed with caring for both of them and I have been delighted by the level of professionalism and kindness of the carers for both parents. They are using the private arm of Hartwig, which means we pay for care. Given the high quality of this service - from the lovely, friendly and capable carers to the fast and flexible support given to us by management, I think it is absolutely worth the money. I have been recommending Hartwig to all my friends and colleagues who are looking for high-quality care for their loved ones. It is so reassuring to come into contact with a company like this one. Highly recommended.
Thank you for your heartfelt review. We are deeply touched by your kind words and immensely grateful for the trust you have placed in us. Our team is dedicated to providing compassionate and professional care that meets the unique needs of each client we serve. It's our privilege to support your...
The care is first class. Each carer brings her own personality to the job and strives to please my mother. The carers show compassionate sympathy for my mother as a dementia patient, while also bringing humour and understanding to all situations. My mother is the recipient of the beneficial effects of touch and pampering. The carers also deal with unpleasant aspects such as defecation and ablutions with equanimity and patience. Lovely people.
I am so glad to hear that the care your mother receives is first-class. It is admirable to mention our care workers’ compassion, sympathy, humour and understanding of your mother's condition. I am happy that your mother can enjoy the comfort and pampering that she deserves.
I would describe my experience with the care of Hartwig, it impacts my life immensely and helps support my life and takes off any stress from my everyday living. Because Hartwig carers are able to support me with my everyday needs washing, bathing, helping with shopping, helping with getting me up out of bed sometimes, putting on shoes, helping prepare meals, paying my bills for me, generally making sure I live a better life physically and mentally. Without the help I wouldn't be able to cope, so I am forever grateful to the carers and staff.
Your heartfelt description truly captures the profound impact Hartwig Care has had on your life. It is inspiring to hear how our support has impacted your daily life, providing not just assistance but also a sense of empowerment and well-being. Your gratitude for our staff’s indispensable role...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Hartwig Care Ltd - Camden.
Awards / Recognitions (0)
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Meet the Team (1)
Sami is an accomplished Registered Manager and contract Care Manager with a solid background in the private health and social care sector. He has expertise in people management, employee training, team building, sales, planning, contract management, auditing, communication, and recruitment. He progressed rapidly in his career at Hartwig Care, moving from a monitoring position to one of the two Registered Managers in charge of all of North London. Sami leads an autonomous team, managing operations, ensuring quality care delivery, and representing the company in lucrative contract negotiations.
Fluent in French, English, and Persian, he has excellent interpersonal skills that build trust with clients. He is a goal-oriented professional who enjoys taking on challenges and seeking new opportunities for growth and development. Working full-time while pursuing his NVQ Level 5, he is dedicated to continuous learning and keeping up with industry best practices.
Frequently Asked Questions about Hartwig Care Ltd - Camden
How many Carers does Hartwig Care Ltd - Camden employ?
Hartwig Care Ltd - Camden employs 550 carers.
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