Suites 1 The Monument, 45-47 Monument Hill, Weybridge KT13 8RN
"Very kind & caring staff. There work is very professional as they look after my nan.They make things fun and attend to all her needs. I…" Read all 29 reviews
Hartwig Care Services Ltd, Weybridge, offers professional social and personal care services to any adult needing assistance and support to remain living independently in their own home. Their staff have an excellent reputation with customers, families,… Read more about Hartwig Care Ltd - Weybridge
Unit 27A, WelTech Business Centre, Ridgeway, Welwyn Garden City AL7 2AA
"I started having care on 11 September 2023, on a small 2x a week. Over the months, more care was needed as my needs were always met by the…" Read all 20 reviews
Hartwig Care Hertfordshire is a domiciliary care agency that provides personalised and flexible care services to people who need support in their own homes. They offer a range of services, such as personal care, domestic help, companionship, medication… Read more about Hartwig Care Ltd - Hertfordshire
5 Ella Mews, London NW3 2NH
"A lovely final touch to the excellent service is the habit of the carers and administrative staff to suggest or do even more.…" Read all 37 reviews
Hartwig Care is a homecare agency based in London that was established in 1999. Their guiding principle is to always ask themselves: how can they improve the lives of their clients? Hartwig Care provides a range of services to help clients enjoy their… Read more about Hartwig Care Ltd - Camden
95 Southbury Road, Enfield EN1 1PL
"I have good carers and good manger. The carers are always on time and helps me with all my care needs.…" Read all 13 reviews
Hartwig Care Ltd in Enfield specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their homes. The comprehensive range of services at Hartwig… Read more about Hartwig Care Ltd - Enfield
150 Eltham Hill, London SE9 5EA
"I am very pleased with the service given to my wife. The carers are always polite and treat my wife with dignity and respect. I only wish…" Read all 22 reviews
Hartwig Care Ltd in Bexley specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their homes. The comprehensive range of services at Hartwig… Read more about Hartwig Care Ltd - Bexley
Moorlands Court, Hindhead Gardens, Northolt UB5 5FD
Turnberry Court, Fleming Road, Southall UB1 3DJ
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Hertfordshire
Thank you so much for your heartfelt review. We're truly grateful you took the time to share your experience with us. It's wonderful to hear that the care you received since September 2023 has consistently met your needs and expectations.Our team is dedicated to delivering compassionate, efficient, and person-centred care, and your kind words about their friendliness and professionalism mean the world to us. We're especially touched that the simple gesture of a warm smile made such a positive impact-it's a reflection of how much our carers genuinely love what they do.Your recommendation is deeply appreciated, and we're honoured to have been part of your care journey. If there's ever anything more we can do to support you, please don't hesitate to let us know.Warm regards,The Hartwig Care Team
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They did everything that was planned & agreed plus lots more often calling in between the schedule to help us.
In what is a tough job, their professionalism was outstanding
We are so grateful to them for everything that they did for us.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Hertfordshire
Thank you so much for your kind and generous feedback. We're truly touched by your words and delighted to hear that our team was able to provide the care, love, and support you needed.At Hartwig Care, we believe that going above and beyond, whether it's sticking to the plan or offering extra help when it's needed most, is what makes a real difference. It's heartening to know that our carers' professionalism and genuine compassion stood out to you.Your gratitude means a great deal to us, and we're honoured to have been part of your journey. If there's ever anything more we can do, please don't hesitate to reach out.Warmest regards,The Hartwig Care Team
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley
Thank you for your kind feedback. We're so pleased to hear that you've had a positive experience with our services. Our team takes great pride in delivering respectful, high-quality care, and it's wonderful to know that both our staff and management have made a good impression.Your support means a lot to us, and we remain committed to providing the best possible care.Warm regards,The Hartwig Care Team
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley
Thank you for your kind words and continued trust in our care. We're so pleased to hear that you're happy with the support you've been receiving and that our team has been able to meet your needs consistently.At Hartwig Care, we're committed to providing compassionate, reliable, and person-centred care, and it's wonderful to know that this has made a positive difference for you both. We look forward to continuing to support you and are always here if there's anything more we can do.Warm regards,The Hartwig Care Team
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Weybridge
Thank you so much for your wonderful review. We are delighted to hear your nan is happy and well cared for. Our team at Hartwig Care Weybridge truly appreciates your kind words and recommendation.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you so much for your kind words. We are delighted to hear that our team's extra efforts made a positive impression. Going the extra mile is part of what we love to do.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you for your kind feedback. We are glad you found our service timely, flexible, and considerate. It means a lot to our team
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
Thank you for your kind words. We're so pleased to hear that both our carers and office staff have made a positive impression. It's wonderful to know that the care you've received has been delivered with a smile and that our team has been helpful throughout.Your feedback means a great deal to us, and we remain committed to providing compassionate, reliable support every step of the way.Warm regards,The Hartwig Care Team
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley
Thank you for your review. We are glad to hear you are pleased with our service. We will inform our team to work on improving our weekend schedule notifications to help you plan better
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
We're delighted to hear that you've had a positive experience with our services.We're committed to maintaining high standards of care and professionalism, and your feedback is a wonderful encouragement to our entire team.Warm regards,The Hartwig Care Team
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley
Thank you for sharing your experience with our carers. We are glad to hear that they are engaging and supportive with your wife. We understand the limitations due to her condition and appreciate your cooperation with using the appliances to ensure her safety. Our carers are dedicated to providing the best care possible, and it's wonderful to know they are attentive to her needs.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley
Thank you for your wonderful review. We are glad to hear our carers have made such a positive impact on your lives. Their understanding, advice, and cheerful demeanour are all part of our commitment to providing exceptional care. We are grateful to have the opportunity to support you and are thrilled to know how much you appreciate our carers.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley
We are glad to hear that our team is responsive and easy to contact. However, we sincerely apologise for the frustration caused by new carers not being fully informed about your specific requirements. We are committed to improving continuity and ensuring that all carers are well-prepared. Your feedback is invaluable in helping us enhance our services.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Enfield
Thank you for taking the time to share your feedback about Hartwig Care. We are pleased to hear that your overall experience with our service has been positive and that our staff have been polite. Ensuring the wellbeing and satisfaction of our clients is our top priority, and we are glad to know that your daughter has had a good experience with us.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Weybridge
Thank you for your incredibly kind words. We're deeply touched to hear about the positive impact our team had on your father's life during such a difficult time. It's wonderful to know that our staff, especially our manager, provided care, consideration, and kindness that made a difference. We strive to be punctual and cheerful, and it's rewarding to hear that our efforts were appreciated. Your gratitude means a lot to us, and we're honoured to have been able to support you and your family.
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Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley
Thank you so much for your kind words and for taking the time to share your feedback with us. We are delighted to hear that you have a very good carer who meets your needs. We sincerely apologise for any inconvenience caused by not being informed about delays. Your feedback is invaluable, and we will ensure that our office improves communication regarding any changes in your carers schedule.
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
Thank you for your feedback! We're really pleased to hear that you've found the service good so far and that you've had no complaints. That's always encouraging to hear.We also appreciate you raising your concerns about the rota and care notes. We understand how important it is to receive information in a clear and consistent way. While rotas are sometimes reissued to reflect even minor updates, we'll review this to ensure it's not causing unnecessary confusion. Regarding the care notes, we're sorry to hear you've only received them once. We'd be happy to arrange for you to receive them on a regular basis as requested.Please don't hesitate to contact your local care team so we can make sure these preferences are updated for you.Warm regards,The Hartwig Care Team
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
Thank you for your kind feedback. We're so pleased to hear that you're happy with the care and support you're receiving. It's especially lovely to know that your carers are consistently punctual and attentive to your needs, and that you feel well supported by your manager too.Your words mean a great deal to us, and we remain committed to providing high-quality, person-centred care every day.Warm regards,The Hartwig Care Team
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Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
Thank you for your lovely feedback. We're so pleased to hear that you enjoy spending time with both our staff and other clients - it's wonderful to know that you feel comfortable and happy in our care.Creating a welcoming and supportive environment is at the heart of what we do, and your kind words mean a great deal to the whole team.Warm regards,The Hartwig Care Team
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Submitted via Postal Card • Report
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield
Thank you for your kind feedback. We're so pleased to hear that you're happy with the support you're receiving. Knowing that our care is making a positive difference means a great deal to us.We're committed to continuing to provide you with the highest standard of care and support, and we're always here if there's anything more we can do for you.Warm regards,The Hartwig Care Team
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