Home Care Providers Owned by Hartwig Care Ltd in Hertfordshire

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Hartwig Care Ltd Locations in Hertfordshire (1)

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1 Home Care Providers owned by Hartwig Care Ltd in Hertfordshire
Hartwig Care Ltd - Hertfordshire
Unit 27A, WelTech Business Centre, Ridgeway, Welwyn Garden City AL7 2AA
9.722 Reviews
Hartwig Care Ltd - Hertfordshire
Hartwig Care Ltd - Hertfordshire
"This company was recommended to me by a user, and after one difficult experience with a staff member who has now left, I am very pleased..."Read all 22 reviews
Visiting Care from £35.80 / hour|Live-in Care from £1,858 / week

Hartwig Care Hertfordshire is a domiciliary care agency that provides personalised and flexible care services to people who need support in their own homes. They offer a range of services, such as... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

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Hartwig Care Ltd Reviews in Hertfordshire (22)

Reviews Posted for members of Hartwig Care Ltd.
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Showing 22 reviews matching selected criteria
Review of Hartwig Care Ltd - Hertfordshire from G R (Client / Service User) published on 17 April 2026 Submitted via Postal Card
Overall Experience

This company was recommended to me by a user, and after one difficult experience with a staff member who has now left, I am very pleased with the care I have had from two different carers. Both have been excellent in all respects, as have the present office staff.

Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Hertfordshire

Thank you very much for taking the time to share your feedback with us. We really appreciate your honesty and the opportunity to reflect on your experience.

We are pleased to hear that you are very happy with the care you are currently receiving and that both carers have been excellent in all...  

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Review of Hartwig Care Ltd - Hertfordshire from G E (Sister-in-law of Client) published on 27 March 2026 Submitted via Postal Card
Overall Experience

Very happy with care and support- both from the actual carers and also the office when needed.

Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Hertfordshire

Thank you so much for your kind feedback. We're delighted to hear that you're happy with the care and support you receive-both from our carers and from the office team. Everyone works hard to provide a reliable, compassionate service, so it truly means a lot to know it's making a positive...  

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Review of Hartwig Care Ltd - Hertfordshire from A R (Daughter of Client) published on 20 February 2026 Submitted via Postal Card
Overall Experience

Mum has used the carers from Hartwig for a number of years. Individually, each carer is friendly, attentive and expert. The girls come with a smile on their faces, a sense of humour and a story to entertain while dealing with a range of care tasks. The needs have grown over time, but unfailingly, the girls continue to take this in their stride. We are so appreciative.

Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Hertfordshire

Thank you for taking the time to share such a heartfelt review. We're genuinely delighted to hear how much your mum has enjoyed the support from our carers over the years. It means a great deal to know that each member of our team has been able to bring friendliness, skill, humour and compassion...  

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Review of Hartwig Care Ltd - Hertfordshire from E G (Client / Service User) published on 11 July 2025 Submitted via Postal Card
Overall Experience

I started having care on 11 September 2023, on a small 2x a week. Over the months, more care was needed as my needs were always met by the team at all times. The care was exemplary and all of the carers were kind, friendly and very efficient. I would strongly recommend the company to anyone in need of care. One of the best things was being welcomed by a big smile. They clearly love their work.

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Hertfordshire

Thank you so much for your heartfelt review. We're truly grateful you took the time to share your experience with us. It's wonderful to hear that the care you received since September 2023 has consistently met your needs and expectations.Our team is dedicated to delivering compassionate, efficient,...  

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Review of Hartwig Care Ltd - Hertfordshire from Martin W (Nephew of Client) published on 11 July 2025 Submitted via Website
Overall Experience

We wasn't sure what to expect when we started with Harwig, but we were overwhelmed with the quality of their care, love & support.

They did everything that was planned & agreed plus lots more often calling in between the schedule to help us.

In what is a tough job, their professionalism was outstanding but more than anything, we could see that they really cared.

We are so grateful to them for everything that they did for us.

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Hertfordshire

Thank you so much for your kind and generous feedback. We're truly touched by your words and delighted to hear that our team was able to provide the care, love, and support you needed.At Hartwig Care, we believe that going above and beyond, whether it's sticking to the plan or offering extra help...  

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Review of Hartwig Care Ltd - Hertfordshire from C P (Daughter of Client) published on 14 March 2025 Submitted via Website
Overall Experience
We are generally very happy with the service you provide. Whenever my mother has had problems or issues with her care, this has been quickly and efficiently resolved.

The staff are friendly and approachable. I am not often there when a carer is in attendance but recently I was impressed with the interaction between the carer and my mother.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your kind words. We are glad to hear you are happy with our service and that any issues have been resolved quickly. Our friendly and approachable staff are dedicated to providing the best care, and it's great to know you were impressed with the interaction between the carer and your mother. Thank you for choosing Hartwig Care.

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Review of Hartwig Care Ltd - Hertfordshire from A E (Brother of Client) published on 14 March 2025 Submitted via Website
Overall Experience

We are delighted by the standard of care and support from Hartwig. All the carers visiting my sister have shown excellent levels of care and support; they are truly lovely people and a delight to be with.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your wonderful feedback. It is great to hear that you are delighted with the care and support provided by our team at Hartwig. It's heartwarming to know that our carers have made such a positive impact on your sister's wellbeing. We truly appreciate your kind words and your trust in our services

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Review of Hartwig Care Ltd - Hertfordshire from Claire H (Daughter of Client) published on 7 March 2025 Submitted via Website
Overall Experience

A wonderful care company who continue to support my 92 year old mum. Carers are genuinely caring and she loves them. There is low staff turnover and many of the carers are local to the area. Where possible, there is consistency in terms of the number of carers who visit which provides continuity and comfort as they are able to build positive relationships and really get to know mum's needs. The management is effecient and responsive and again, you feel that they genuinely care about their clients and aim to provide a first class service. Great care company- highly recommended.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you so much for your heartfelt review! We are delighted to hear that your mum is happy with our care and that our carers have made a positive impact on her life. It's wonderful to know that the consistency and dedication of our team have provided her with comfort and continuity. We truly...  

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Review of Hartwig Care Ltd - Hertfordshire from V C (Daughter of Client) published on 7 March 2025 Submitted via Website
Overall Experience

My mother, suffering from dementia has been having carers from Hartwig every morning and evening for the last six months. My mum was resistant to having care, but because of the amazing care and attention that each and every staff member gives, she really looks forward to their visits. I can't rate the manager and her team highly enough.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you so much for sharing your experience. We're deeply touched to hear that our carers have made such a positive difference in your mum's life. It's heartwarming to know that she now looks forward to their visits and feels comfortable with the care she receives. We strive to provide...  

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Review of Hartwig Care Ltd - Hertfordshire from G L (Daughter of Client) published on 7 March 2025 Submitted via Website
Overall Experience
Hartwig have been fantastic with providing overnight, weekend and respite care for my elderly mother.
Their carers have all been professional and caring, able to join in with mums sense of humour and give her wonderful care from the comfort of her own home.
The office staff have been response and helpful in fulfilling my requests and also offering advice on certain issues.

I recommend Hartwig for anyone wanting professional and caring home care.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your lovely feedback. We are thrilled to hear that our carers have provided your mother with professional and compassionate care, and that they have connected with her sense of humour. It's heartening to know she feels comfortable and well-cared for at home. We are also glad that our...  

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Review of Hartwig Care Ltd - Hertfordshire from Helen S (Daughter of Client) published on 7 March 2025 Submitted via Website
Overall Experience

We have been delighted with the support that my father has received from his regular carer who collects him for a weekly exercise class. The carer arrives on time and joins him in the class and for socialising with other class members afterwards.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your positive experience. We are glad to hear that your father's regular carer has been punctual and supportive, making his weekly exercise class enjoyable. It's wonderful to know that the carer not only participates in the class but also socialises with other members,...  

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Review of Hartwig Care Ltd - Hertfordshire from Steve C (Son of Client) published on 7 March 2025 Submitted via Website
Overall Experience
The team always have Dads health and well-being at the heart of everything they do.

They have helped us navigate some difficult times, taking a lead if necessary by helping get doctors appointments or suggesting changes to his care routine.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your heartfelt review. We are so pleased to hear that our team has been able to prioritise your dad's health and wellbeing. It's wonderful to know that we have been able to support you through challenging times by assisting with doctor's appointments and suggesting care routine...  

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Review of Hartwig Care Ltd - Hertfordshire from Peter S (Son of Client) published on 7 March 2025 Submitted via Website
Overall Experience

Hartwig provide good care for my mother. Her live-in career is excellent and the temporary replacement - to cover a period of extended leave - is also very caring. The additional overnight carers are also good although, perhaps inevitably, my mother likes some better than others.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your thoughtful review. We are delighted to hear that your mother's live-in carer has been excellent and that the temporary replacement has also provided caring support during the extended leave. It's great to know that the additional overnight carers have been good as well, even...  

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Review of Hartwig Care Ltd - Hertfordshire from R D (Sister of Client) published on 7 March 2025 Submitted via Website
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The care provided by the team for my sister and brother in law is excellent. The support is reliable and the carers are always helpful and positive, and seem very responsive to day to day needs and problems. It is a great relief to feel that there is good care in place and there has been good liaison and communication between the support team and the family to raise and resolve any issues arising. We really appreciate the support provided.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for your wonderful review. We are delighted to hear that the care provided for your sister and brother-in-law has been excellent. It's heartening to know that our team has been reliable, helpful, and positive, and that they have been responsive to day-to-day needs and problems. We're also...  

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Review of Hartwig Care Ltd - Hertfordshire from Mick B (Son of Client) published on 7 March 2025 Submitted via Website
Overall Experience
Mother with Dementia, now palliative...

As condition has progressed our care needs have become more complex and rigorous. I am immensely impressed with how our carers and the management team have helped us adjust and support us through this difficult period. I feel a very real sense that the team can be relied upon and are going the extra mile on our behalf. We are working towards the same goal and I cannot imagine having anyone but the current team as carers.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your experience during such a challenging time. We are deeply touched to hear that our carers and management team have been able to support you and your mother as her condition has progressed. It's heartening to know that you feel our team is reliable and dedicated, going the...  

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Review of Hartwig Care Ltd - Hertfordshire from Murray B (Son of Client) published on 13 May 2024 Submitted via Website
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The care provided by this team for my 95-year-old father is second to none. The carers are reliable and trustworthy, as well as being friendly and fun. They have made recent discharges from hospitals smooth and hassle-free and all staff demonstrate genuine concern for my father's well-being, health, comfort and happiness. I am currently the main carer for my father and I simply couldn't do it without the comprehensive support, dedication and professionalism of Hartwig Care.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your positive experience with Hartwig Care! It's lovely to hear about the exceptional care we provide your father. The team's efforts in ensuring smooth hospital discharges and demonstrating genuine concern for your father's well-being, health, comfort, and happiness truly...  

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Review of Hartwig Care Ltd - Hertfordshire from J C (Daughter of Client) published on 1 May 2024 Submitted via Website
Overall Experience
The carers for my dad are lovely, they are kind, caring and always give my dad (and Mum) the support they need.
When we need a variation to my Dad's usual rota, the office could not be more helpful and accommodating to ensure my dad's needs can be met.
Having this daily interaction with Hartwig carers gives me the peace of mind that someone is seeing them everyday, as although I call daily, I am not always able to make contact with my mum till later in the day due to work priorities, so it really helps me too.

Thank you for everything you do for my Dad but also my Mum, as it gives her some time to just think and be herself without always having to work around my dad 24/7.

Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Hertfordshire

Certainly! It's lovely to hear that the carers at Hartwig have been kind, caring, and supportive toward your mother and father and that the communication gives you peace of mind. It's essential to have that reassurance of knowing someone is looking after your loved ones. It's also wonderful to...  

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Review of Hartwig Care Ltd - Hertfordshire from J Y (Daughter of Client) published on 26 April 2024 Submitted via Website
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My dad receives excellent care from all of his carers. I feel I never need to worry about him as the care my dad receives is first class. If the carers have any concerns regarding his health or anything else they immediately take action and keep me fully updated. My dad is also very happy with the care he receives and that is the most important thing to me. He wouldn't want any other company looking after him and neither would I.

Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your feedback about the care your dad receives! It's wonderful to hear that he is well taken care of and that our staff's prompt actions and updates give you peace of mind. Your dad's happiness and well-being are indeed the most important aspects, and it's wonderful to know...  

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Review of Hartwig Care Ltd - Hertfordshire from Peter N (Husband of Client) published on 25 April 2024 Submitted via Website
Overall Experience
Until my wife entered a care home a few days ago at the local hospital's recommendation, Hartwig went to endless trouble in looking after my wife at home (and indeed regarding also my own well-being as care/next-of-kin), and at all times did their level best to give her the best of care. They would deploy enterprise and invention to get around new problems in her care as they arose. Hartwig's punctuality/reliability was of the highest order. I could not have asked for any better service in any respect and utter a huge 'thank you' to them.
Two other aspects worthy of mention:
Even if a new carer appeared on the scene, they were invariably already well-briefed and knowledgeable about my wife, the information flow within the Hartwig admin was clearly excellent.

Even the most senior staff at Hartwig do their fair share of care visits, and it shows at all levels.

Reply from Sareena Jordamovic, Operations at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your valuable feedback about Hartwig. It's heartwarming to hear about the exceptional care the team provided for your wife during her time at home. Our commitment to your wife's well-being and our resourcefulness in addressing new challenges demonstrates our dedication. We...  

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Review of Hartwig Care Ltd - Hertfordshire from Aideen C (Daughter of Client) published on 25 April 2024 Submitted via Website
Overall Experience
From the start, the team at Hartwig Care helped my mother transition from independent living to accepting her need for support. The carers are well-trained, resourceful and respectful. They give personal care (showering, helping to dress, massaging legs and back) in a way my Mum actually enjoys. They engage her in conversation and provide a sense of 'company' even though they are only there for an hour and are busy throughout. When we need to communicate, the office is staffed efficiently, and someone's there to answer our phone call, often one of the managers who is known to us. They are also kind, intelligent, perceptive, thoughtful and helpful to my sister and me.

I feel fortunate that we came upon this care company. Having dealt with many while overseeing care for my elderly father and his wife in years gone by, I can honestly say that Hartwig Care is in a different league altogether! I'm so grateful that my mum has access to this excellent service.

Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Hertfordshire

Thank you for sharing your feedback about Hartwig Care. We very much appreciate your kind words and are delighted to hear that our team has been providing excellent care for your mother. Our well-trained, resourceful, and respectful carers take pride in ensuring her well-being. It's great to know...  

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