Home Care Provider Owned by Hartwig Care Ltd in Hertfordshire

of care. One of the best things was being welcomed by a big smile. They clearly love their work.

but more than anything, we could see that they really cared.

We are so grateful to them for everything that they did for us.

between the carer and my mother.

comfort as they are able to build positive relationships and really get to know mum's needs. The management is effecient and responsive and again, you feel that they genuinely care about their clients and aim to provide a first class service. Great care company- highly recommended.

the manager and her team highly enough.

helpful in fulfilling my requests and also offering advice on certain issues.
I recommend Hartwig for anyone wanting professional and caring home care.

and communication between the support team and the family to raise and resolve any issues arising. We really appreciate the support provided.

be relied upon and are going the extra mile on our behalf. We are working towards the same goal and I cannot imagine having anyone but the current team as carers.

comfort and happiness. I am currently the main carer for my father and I simply couldn't do it without the comprehensive support, dedication and professionalism of Hartwig Care.

gives me the peace of mind that someone is seeing them everyday, as although I call daily, I am not always able to make contact with my mum till later in the day due to work priorities, so it really helps me too.
Thank you for everything you do for my Dad but also my Mum, as it gives her some time to just think and be herself without always having to work around my dad 24/7.

he receives and that is the most important thing to me. He wouldn't want any other company looking after him and neither would I.

deploy enterprise and invention to get around new problems in her care as they arose. Hartwig's punctuality/reliability was of the highest order. I could not have asked for any better service in any respect and utter a huge 'thank you' to them.
Two other aspects worthy of mention:
Even if a new carer appeared on the scene, they were invariably already well-briefed and knowledgeable about my wife, the information flow within the Hartwig admin was clearly excellent.
Even the most senior staff at Hartwig do their fair share of care visits, and it shows at all levels.

engage her in conversation and provide a sense of 'company' even though they are only there for an hour and are busy throughout. When we need to communicate, the office is staffed efficiently, and someone's there to answer our phone call, often one of the managers who is known to us. They are also kind, intelligent, perceptive, thoughtful and helpful to my sister and me.
I feel fortunate that we came upon this care company. Having dealt with many while overseeing care for my elderly father and his wife in years gone by, I can honestly say that Hartwig Care is in a different league altogether! I'm so grateful that my mum has access to this excellent service.