Hartwig Care Ltd - Hertfordshire

Unit 27A, WelTech Business Centre, Ridgeway, Welwyn Garden City AL7 2AA
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9.7 22 Reviews
  • Hartwig Care Ltd - Hertfordshire, Welwyn Garden City
Hartwig Care Hertfordshire is a domiciliary care agency that provides personalised and flexible care services to people who need support in their own homes.

They offer a range of services, such as personal care, domestic help, companionship, medication assistance, dementia care, live-in care and more. The aim is to help clients maintain their independence, dignity and quality of life.

The team of trained and compassionate carers are committed to delivering high-quality care that meets the individual needs and preferences of clients. They work closely with clients, their families and other professionals to ensure that they provide the best possible care.

Hartwig Care Hertfordshire is registered with the Care Quality Commission and follows their standards and regulations. They are also members of the United Kingdom Homecare Association and adhere to their code of practice. Hartwig Care Hertfordshire is proud to be a trusted and reliable home care provider in the Hertfordshire area.
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Care Provided by Hartwig Care Ltd - Hertfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £23.87
  • Hourly Visiting Care Fees: from £35.80
  • Weekly Live-in Care Fees: from £1857.50

Hartwig is committed to providing high-quality care services at reasonable prices in the greater London area. Our prices reflect our respect for our care workers, who receive the London Living wage and compensation for their travel time and expenses.


We also invest in a team of dedicated care managers and support staff who work from our Camden offices and other locations to ensure the best possible care and support for our clients.


Furthermore, our prices include the cost of maintaining the latest software that guarantees the safety of our service users and allows their relatives to monitor their well-being.


Our fees are not fixed and depend on the type and extent of care that you require. Therefore, we cannot give you a quote without first conducting a thorough assessment of your situation and needs. We hope you understand that this is necessary to provide you with the best possible service and care.


New Service – Couples Care


Further details available upon request

The price(s) shown are provided by the agency. Contact Hartwig Care Ltd - Hertfordshire for full pricing details and T&Cs.

Contact Hartwig Care Ltd - Hertfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Hartwig Care Ltd - Hertfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Carlos Dias (Registered Manager)

Hartwig Care Ltd - Hertfordshire Reviews (22)

9.7

Hartwig Care Ltd - Hertfordshire has a Review Score of 9.7 (9.717) out of 10, based on 16 reviews in the last 2 years.
Over all time Hartwig Care Ltd - Hertfordshire has 22 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hartwig Care Ltd - Hertfordshire
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Total of 22, showing 1-20
Review from G R (Client) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This company was recommended to me by a user, and after one difficult experience with a staff member who has now left, I am very pleased with the care I have had from two different carers. Both have been excellent in all respects, as have the present office staff.
Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - HertfordshireThank you very much for taking the time to share your feedback with us. We really appreciate your honesty and the opportunity to reflect on your experience.

We are pleased to hear that you are very happy with the care you are currently receiving and that both carers have been excellent in all respects. It is also encouraging to know that you have found our office staff supportive and helpful.

Providing high-quality care, treating clients with dignity, and maintaining strong staff and management support are priorities for us, so your comments are very reassuring. Your feedback will be shared with the team and is greatly valued as it helps us continue to improve our service.

Thank you again.
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Review from G E (Sister-in-law of Client) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care and support- both from the actual carers and also the office when needed.
Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - HertfordshireThank you so much for your kind feedback. We're delighted to hear that you're happy with the care and support you receive-both from our carers and from the office team. Everyone works hard to provide a reliable, compassionate service, so it truly means a lot to know it's making a positive difference.

If there's ever anything more we can do to support you, please don't hesitate to get in touch. Thank you again for taking the time to share your experience.
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Review from A R (Daughter of Client) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has used the carers from Hartwig for a number of years. Individually, each carer is friendly, attentive and expert. The girls come with a smile on their faces, a sense of humour and a story to entertain while dealing with a range of care tasks. The needs have grown over time, but unfailingly, the
girls continue to take this in their stride. We are so appreciative.
Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - HertfordshireThank you for taking the time to share such a heartfelt review. We're genuinely delighted to hear how much your mum has enjoyed the support from our carers over the years. It means a great deal to know that each member of our team has been able to bring friendliness, skill, humour and compassion into her daily routine.

We understand that care needs can change over time, and we're pleased to hear that our carers have continued to meet those needs with confidence and kindness. Your appreciation will be shared with the team - it will mean the world to them.

Thank you again for your trust in Hartwig Care. It's a privilege to support your mum and your family.
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Review from E G (Client) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I started having care on 11 September 2023, on a small 2x a week. Over the months, more care was needed as my needs were always met by the team at all times. The care was exemplary and all of the carers were kind, friendly and very efficient. I would strongly recommend the company to anyone in need
of care. One of the best things was being welcomed by a big smile. They clearly love their work.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - HertfordshireThank you so much for your heartfelt review. We're truly grateful you took the time to share your experience with us. It's wonderful to hear that the care you received since September 2023 has consistently met your needs and expectations.Our team is dedicated to delivering compassionate, efficient, and person-centred care, and your kind words about their friendliness and professionalism mean the world to us. We're especially touched that the simple gesture of a warm smile made such a positive impact-it's a reflection of how much our carers genuinely love what they do.Your recommendation is deeply appreciated, and we're honoured to have been part of your care journey. If there's ever anything more we can do to support you, please don't hesitate to let us know.Warm regards,The Hartwig Care Team
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Review from Martin W (Nephew of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We wasn't sure what to expect when we started with Harwig, but we were overwhelmed with the quality of their care, love & support.


They did everything that was planned & agreed plus lots more often calling in between the schedule to help us.


In what is a tough job, their professionalism was outstanding

but more than anything, we could see that they really cared.


We are so grateful to them for everything that they did for us.

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - HertfordshireThank you so much for your kind and generous feedback. We're truly touched by your words and delighted to hear that our team was able to provide the care, love, and support you needed.At Hartwig Care, we believe that going above and beyond, whether it's sticking to the plan or offering extra help when it's needed most, is what makes a real difference. It's heartening to know that our carers' professionalism and genuine compassion stood out to you.Your gratitude means a great deal to us, and we're honoured to have been part of your journey. If there's ever anything more we can do, please don't hesitate to reach out.Warmest regards,The Hartwig Care Team
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Review from C P (Daughter of Client) published on 14 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are generally very happy with the service you provide. Whenever my mother has had problems or issues with her care, this has been quickly and efficiently resolved.
The staff are friendly and approachable. I am not often there when a carer is in attendance but recently I was impressed with the interaction
between the carer and my mother.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your kind words. We are glad to hear you are happy with our service and that any issues have been resolved quickly. Our friendly and approachable staff are dedicated to providing the best care, and it's great to know you were impressed with the interaction between the carer and your mother. Thank you for choosing Hartwig Care.
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Review from A E (Brother of Client) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted by the standard of care and support from Hartwig. All the carers visiting my sister have shown excellent levels of care and support; they are truly lovely people and a delight to be with.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your wonderful feedback. It is great to hear that you are delighted with the care and support provided by our team at Hartwig. It's heartwarming to know that our carers have made such a positive impact on your sister's wellbeing. We truly appreciate your kind words and your trust in our services
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Review from Claire H (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care company who continue to support my 92 year old mum. Carers are genuinely caring and she loves them. There is low staff turnover and many of the carers are local to the area. Where possible, there is consistency in terms of the number of carers who visit which provides continuity and
comfort as they are able to build positive relationships and really get to know mum's needs. The management is effecient and responsive and again, you feel that they genuinely care about their clients and aim to provide a first class service. Great care company- highly recommended.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you so much for your heartfelt review! We are delighted to hear that your mum is happy with our care and that our carers have made a positive impact on her life. It's wonderful to know that the consistency and dedication of our team have provided her with comfort and continuity. We truly value your feedback and are committed to maintaining the high standards of care and responsiveness you' have experienced. Your recommendation means a lot to us and motivates us to continue delivering first-class service. Thank you for trusting us with your mum's care.
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Review from V C (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, suffering from dementia has been having carers from Hartwig every morning and evening for the last six months. My mum was resistant to having care, but because of the amazing care and attention that each and every staff member gives, she really looks forward to their visits. I can't rate
the manager and her team highly enough.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you so much for sharing your experience. We're deeply touched to hear that our carers have made such a positive difference in your mum's life. It's heartwarming to know that she now looks forward to their visits and feels comfortable with the care she receives. We strive to provide compassionate and attentive care, and your feedback is a wonderful affirmation of our efforts. Thank you for your trust and support
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Review from G L (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hartwig have been fantastic with providing overnight, weekend and respite care for my elderly mother.
Their carers have all been professional and caring, able to join in with mums sense of humour and give her wonderful care from the comfort of her own home.
The office staff have been response and
helpful in fulfilling my requests and also offering advice on certain issues.
I recommend Hartwig for anyone wanting professional and caring home care.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your lovely feedback. We are thrilled to hear that our carers have provided your mother with professional and compassionate care, and that they have connected with her sense of humour. It's heartening to know she feels comfortable and well-cared for at home. We are also glad that our office staff have been responsive and helpful in addressing your needs and offering advice. Thank you for choosing Hartwig for your mother's care
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Review from Helen S (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been delighted with the support that my father has received from his regular carer who collects him for a weekly exercise class. The carer arrives on time and joins him in the class and for socialising with other class members afterwards.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for sharing your positive experience. We are glad to hear that your father's regular carer has been punctual and supportive, making his weekly exercise class enjoyable. It's wonderful to know that the carer not only participates in the class but also socialises with other members, enhancing your father's overall experience. Your feedback is greatly appreciated and motivates us to continue providing high-quality care.
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Review from Steve C (Son of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team always have Dads health and well-being at the heart of everything they do.
They have helped us navigate some difficult times, taking a lead if necessary by helping get doctors appointments or suggesting changes to his care routine.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your heartfelt review. We are so pleased to hear that our team has been able to prioritise your dad's health and wellbeing. It's wonderful to know that we have been able to support you through challenging times by assisting with doctor's appointments and suggesting care routine adjustments. Your feedback is incredibly valuable to us and inspires us to continue providing compassionate and proactive care. Thank you for trusting us with your dad's care
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Review from Peter S (Son of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hartwig provide good care for my mother. Her live-in career is excellent and the temporary replacement - to cover a period of extended leave - is also very caring. The additional overnight carers are also good although, perhaps inevitably, my mother likes some better than others.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your thoughtful review. We are delighted to hear that your mother's live-in carer has been excellent and that the temporary replacement has also provided caring support during the extended leave. It's great to know that the additional overnight carers have been good as well, even though it's natural for your mother to have preferences. Your feedback is invaluable to us and helps us continue to improve our services.
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Review from R D (Sister of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by the team for my sister and brother in law is excellent. The support is reliable and the carers are always helpful and positive, and seem very responsive to day to day needs and problems. It is a great relief to feel that there is good care in place and there has been good liaison
and communication between the support team and the family to raise and resolve any issues arising. We really appreciate the support provided.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for your wonderful review. We are delighted to hear that the care provided for your sister and brother-in-law has been excellent. It's heartening to know that our team has been reliable, helpful, and positive, and that they have been responsive to day-to-day needs and problems. We're also pleased that the communication and liaison between our support team and your family have been effective in raising and resolving any issues. Your appreciation means a lot to us and motivates us to continue delivering high-quality care
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Review from Mick B (Son of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother with Dementia, now palliative...
As condition has progressed our care needs have become more complex and rigorous. I am immensely impressed with how our carers and the management team have helped us adjust and support us through this difficult period. I feel a very real sense that the team can
be relied upon and are going the extra mile on our behalf. We are working towards the same goal and I cannot imagine having anyone but the current team as carers.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for sharing your experience during such a challenging time. We are deeply touched to hear that our carers and management team have been able to support you and your mother as her condition has progressed. It's heartening to know that you feel our team is reliable and dedicated, going the extra mile to provide the care needed. Your kind words about our team's efforts and commitment mean a lot to us. We are honoured to be part of your journey and will continue to work towards the same goal, ensuring your mother receives the best possible care. Thank you for trusting us with her wellbeing.
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Review from Murray B (Son of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by this team for my 95-year-old father is second to none. The carers are reliable and trustworthy, as well as being friendly and fun. They have made recent discharges from hospitals smooth and hassle-free and all staff demonstrate genuine concern for my father's well-being, health,
comfort and happiness. I am currently the main carer for my father and I simply couldn't do it without the comprehensive support, dedication and professionalism of Hartwig Care.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - HertfordshireThank you for sharing your positive experience with Hartwig Care! It's lovely to hear about the exceptional care we provide your father. The team's efforts in ensuring smooth hospital discharges and demonstrating genuine concern for your father's well-being, health, comfort, and happiness truly make a difference. As your father's main carer, your acknowledgement of our team's comprehensive support, dedication, and professionalism speaks volumes about the quality of care we provide. Thank you for choosing Hartwig Care.
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Review from J C (Daughter of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers for my dad are lovely, they are kind, caring and always give my dad (and Mum) the support they need.
When we need a variation to my Dad's usual rota, the office could not be more helpful and accommodating to ensure my dad's needs can be met.
Having this daily interaction with Hartwig carers
gives me the peace of mind that someone is seeing them everyday, as although I call daily, I am not always able to make contact with my mum till later in the day due to work priorities, so it really helps me too.
Thank you for everything you do for my Dad but also my Mum, as it gives her some time to just think and be herself without always having to work around my dad 24/7.
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - HertfordshireCertainly! It's lovely to hear that the carers at Hartwig have been kind, caring, and supportive toward your mother and father and that the communication gives you peace of mind. It's essential to have that reassurance of knowing someone is looking after your loved ones. It's also wonderful to recognise that their care not only benefits your dad but also gives your mum some valuable time for herself. Balancing caregiving responsibilities can be challenging, and having professional support allows her to recharge. Thank you for sharing your positive feedback!
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Review from J Y (Daughter of Client) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad receives excellent care from all of his carers. I feel I never need to worry about him as the care my dad receives is first class. If the carers have any concerns regarding his health or anything else they immediately take action and keep me fully updated. My dad is also very happy with the care
he receives and that is the most important thing to me. He wouldn't want any other company looking after him and neither would I.
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - HertfordshireThank you for sharing your feedback about the care your dad receives! It's wonderful to hear that he is well taken care of and that our staff's prompt actions and updates give you peace of mind. Your dad's happiness and well-being are indeed the most important aspects, and it's wonderful to know that he wouldn't want any other company looking after him. Thank you for taking the time to share your positive experience with us!
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Review from Peter N (Husband of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Until my wife entered a care home a few days ago at the local hospital's recommendation, Hartwig went to endless trouble in looking after my wife at home (and indeed regarding also my own well-being as care/next-of-kin), and at all times did their level best to give her the best of care. They would
deploy enterprise and invention to get around new problems in her care as they arose. Hartwig's punctuality/reliability was of the highest order. I could not have asked for any better service in any respect and utter a huge 'thank you' to them.
Two other aspects worthy of mention:
Even if a new carer appeared on the scene, they were invariably already well-briefed and knowledgeable about my wife, the information flow within the Hartwig admin was clearly excellent.
Even the most senior staff at Hartwig do their fair share of care visits, and it shows at all levels.
Reply from Sareena Jordamovic, Operations at Hartwig Care Ltd - HertfordshireThank you for sharing your valuable feedback about Hartwig. It's heartwarming to hear about the exceptional care the team provided for your wife during her time at home. Our commitment to your wife's well-being and our resourcefulness in addressing new challenges demonstrates our dedication. We thank you for your heartfelt gratitude as it is a testament to the impact we have had. We wish you and your wife all the best, and should you ever need further assistance, please don't hesitate to reach out to us; we are happy to accommodate your needs.
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Review from Aideen C (Daughter of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start, the team at Hartwig Care helped my mother transition from independent living to accepting her need for support. The carers are well-trained, resourceful and respectful. They give personal care (showering, helping to dress, massaging legs and back) in a way my Mum actually enjoys. They
engage her in conversation and provide a sense of 'company' even though they are only there for an hour and are busy throughout. When we need to communicate, the office is staffed efficiently, and someone's there to answer our phone call, often one of the managers who is known to us. They are also kind, intelligent, perceptive, thoughtful and helpful to my sister and me.
I feel fortunate that we came upon this care company. Having dealt with many while overseeing care for my elderly father and his wife in years gone by, I can honestly say that Hartwig Care is in a different league altogether! I'm so grateful that my mum has access to this excellent service.
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - HertfordshireThank you for sharing your feedback about Hartwig Care. We very much appreciate your kind words and are delighted to hear that our team has been providing excellent care for your mother. Our well-trained, resourceful, and respectful carers take pride in ensuring her well-being. It's great to know that your mother enjoys the service we provide to her. Our efficient office staff, are committed to prompt communication and support. We understand the importance of being there for you and your sister. Your trust in us means a lot, and we remain dedicated to delivering exceptional service. Your honest opinion that Hartwig Care is in a different league altogether is truly appreciated. If you ever need further assistance, please don't hesitate to reach out to us.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Hartwig Care Ltd - Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for Hartwig Care Ltd - Hertfordshire is calculated as follows: ( (78 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 93 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Hartwig Care Ltd - Hertfordshire is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Maria

Maria Obasi

Job Title: Operations Manager Joined: 2025

Maria Obasi is a results-driven Operations Manager with a proven track record of optimising business processes, enhancing team performance, and driving operational excellence. With over 10 years of experience in managing cross-functional teams and streamlining workflows, she brings a strategic mindset and hands-on leadership to every challenge.


Her expertise spans supply chain management, process improvement, budgeting, and stakeholder engagement. Maria is known for her ability to identify inefficiencies, implement scalable solutions, and foster a culture of continuous improvement. She thrives in dynamic environments and is passionate about aligning operational strategies with broader business goals.


A strong communicator and collaborator, she works closely with senior leadership to ensure seamless execution of projects and initiatives. Her commitment to quality, efficiency, and innovation has consistently delivered measurable results across diverse sectors.


Outside of work, Maria is an advocate for professional development and enjoys mentoring emerging leaders in operations and project management.

Carlos

Carlos Dias

Job Title: Registered Manager Joined: 2026

Carlos is an accomplished Registered Manager with extensive experience leading high-quality care services and driving excellence across all areas of practice. With a strong commitment to person-centred care, Carlos ensures that service users receive compassionate, safe, and empowering support that promotes independence, dignity, and wellbeing.


Throughout his career, Carlos has successfully led diverse teams, fostering a positive and supportive culture that encourages professional growth and consistently delivers outstanding outcomes. He is highly skilled in compliance management, safeguarding, risk assessment, and quality assurance, ensuring that all services meet and exceed the standards set by the Care Quality Commission (CQC).


Carlos has a proven track record in implementing effective systems, improving operational efficiency, and developing robust care pathways tailored to individual needs. His leadership style is collaborative, transparent, and deeply values-driven, ensuring that staff feel supported and motivated to deliver their best work.


Passionate about continuous improvement, Carlos works closely with service users, families, professionals, and community partners to co-create meaningful support plans and enhance the overall service experience. His dedication, strategic insight, and unwavering focus on quality make him a trusted and respected leader within the health and social care sector.


I am also a strong supporter of the British Heart Foundation and Cancer Research UK. Giving back to the community and supporting life-changing research is something I truly care about, both personally and professionally.

Frequently Asked Questions about Hartwig Care Ltd - Hertfordshire

How many Carers does Hartwig Care Ltd - Hertfordshire employ?

Hartwig Care Ltd - Hertfordshire employs 30 carers.

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