Home Care Providers Owned by Hartwig Care Ltd in London

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley

Thank you for your kind feedback. We're so pleased to hear that you've had a positive experience with our services. Our team takes great pride in delivering respectful, high-quality care, and it's wonderful to know that both our staff and management have made a good impression.Your support means a lot to us, and we remain committed to providing the best possible care.Warm regards,The Hartwig Care Team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley

Thank you for your kind words and continued trust in our care. We're so pleased to hear that you're happy with the support you've been receiving and that our team has been able to meet your needs consistently.At Hartwig Care, we're committed to providing compassionate, reliable, and person-centred care, and it's wonderful to know that this has made a positive difference for you both. We look forward to continuing to support you and are always here if there's anything more we can do.Warm regards,The Hartwig Care Team

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden

Thank you so much for your kind words. We are delighted to hear that our team's extra efforts made a positive impression. Going the extra mile is part of what we love to do.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden

Thank you for your kind feedback. We are glad you found our service timely, flexible, and considerate. It means a lot to our team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind words. We're so pleased to hear that both our carers and office staff have made a positive impression. It's wonderful to know that the care you've received has been delivered with a smile and that our team has been helpful throughout.Your feedback means a great deal to us, and we remain committed to providing compassionate, reliable support every step of the way.Warm regards,The Hartwig Care Team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

We're delighted to hear that you've had a positive experience with our services.We're committed to maintaining high standards of care and professionalism, and your feedback is a wonderful encouragement to our entire team.Warm regards,The Hartwig Care Team

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Enfield

Thank you for taking the time to share your feedback about Hartwig Care. We are pleased to hear that your overall experience with our service has been positive and that our staff have been polite. Ensuring the wellbeing and satisfaction of our clients is our top priority, and we are glad to know that your daughter has had a good experience with us.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you so much for your kind words and for taking the time to share your feedback with us. We are delighted to hear that you have a very good carer who meets your needs. We sincerely apologise for any inconvenience caused by not being informed about delays. Your feedback is invaluable, and we will ensure that our office improves communication regarding any changes in your carers schedule.

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your feedback! We're really pleased to hear that you've found the service good so far and that you've had no complaints. That's always encouraging to hear.We also appreciate you raising your concerns about the rota and care notes. We understand how important it is to receive information in a clear and consistent way. While rotas are sometimes reissued to reflect even minor updates, we'll review this to ensure it's not causing unnecessary confusion. Regarding the care notes, we're sorry to hear you've only received them once. We'd be happy to arrange for you to receive them on a regular basis as requested.Please don't hesitate to contact your local care team so we can make sure these preferences are updated for you.Warm regards,The Hartwig Care Team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind feedback. We're so pleased to hear that you're happy with the care and support you're receiving. It's especially lovely to know that your carers are consistently punctual and attentive to your needs, and that you feel well supported by your manager too.Your words mean a great deal to us, and we remain committed to providing high-quality, person-centred care every day.Warm regards,The Hartwig Care Team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your lovely feedback. We're so pleased to hear that you enjoy spending time with both our staff and other clients - it's wonderful to know that you feel comfortable and happy in our care.Creating a welcoming and supportive environment is at the heart of what we do, and your kind words mean a great deal to the whole team.Warm regards,The Hartwig Care Team

Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind feedback. We're so pleased to hear that you're happy with the support you're receiving. Knowing that our care is making a positive difference means a great deal to us.We're committed to continuing to provide you with the highest standard of care and support, and we're always here if there's anything more we can do for you.Warm regards,The Hartwig Care Team

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Enfield

That's wonderful to hear! It's always heartwarming to know that we are making a positive impact. Thank you for sharing your experience.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Enfield

Thank you so much for your kind words. We are glad to hear that you're happy with the support you receive from Hartwig Care. Our team takes great pride in being polite, kind, and caring, and it's wonderful to know that their efforts are making a positive difference for you.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you for your feedback. We are glad to hear you find our staff helpful, friendly, and reliable. We appreciate your constructive comments and will address the areas for improvement you mentioned. Your satisfaction is important to us.

Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden

Thank you so much for your kind words and positive feedback. We are thrilled to hear that you consider us the best care service. It's wonderful to know that our carers have made such a positive impact on your wife's life. We take great pride in our team's dedication and compassion, and it's heartwarming to hear that their efforts are appreciated. We look forward to continuing to provide excellent care and support for your family every day.