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Home Care Providers Owned by Hartwig Care Ltd in London

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  • Home Care Providers Owned by Hartwig Care Ltd in London

Only the locations & reviews in London for Hartwig Care Ltd are showing below.

View the details of all 7 locations (with 123 reviews) owned by Hartwig Care Ltd

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Hartwig Care Ltd Locations in London (5)

5 Home Care Providers owned by Hartwig Care Ltd in London
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Hartwig Care Ltd - Camden
5 Ella Mews, London NW3 2NH 
9.6 38 reviews
Hartwig Care Ltd - Camden, London, London
"A lovely final touch to the excellent service is the habit of the carers and administrative staff to suggest or do even more.…"   Read all 38 reviews
  • Visiting Care from £35.80 / hour
  • Live-in Care from £2,272 / week

Hartwig Care is a homecare agency based in London that was established in 1999. Their guiding principle is to always ask themselves: how can they improve the lives of their clients? Hartwig Care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Hartwig Care Ltd - Enfield
95 Southbury Road, Enfield EN1 1PL 
9.4 13 reviews
Hartwig Care Ltd - Enfield, Enfield, London
"I have good carers and good manger. The carers are always on time and helps me with all my care needs.…"   Read all 13 reviews
  • Visiting Care from £35.80 / hour
  • Live-in Care from £2,272 / week

Hartwig Care Ltd in Enfield specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Hartwig Care Ltd - Bexley
150 Eltham Hill, London SE9 5EA 
9.0 22 reviews
Hartwig Care Ltd - Bexley, London, London
"I am very pleased with the service given to my wife. The carers are always polite and treat my wife with dignity and respect. I only wish…"   Read all 22 reviews
  • Visiting Care from £35.80 / hour
  • Live-in Care from £2,272 / week

Hartwig Care Ltd in Bexley specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
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Hartwig Care Ltd Reviews in London (73)

Reviews posted for members of Hartwig Care Ltd

Overall Experience
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Date Published
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Reviewer Connection to Hartwig Care Ltd
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Review of

Hartwig Care Ltd - Camden

from Barney H (Son of Client) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a very good experience of Hartwig care. From the start the communication was great, and the process of introduction and establishing care was straightforward and reassuring. All the carers we have met have been equally professional and kind, and we are happy with everything .
Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - CamdenThank you so much for taking the time to share your experience with Hartwig Care. We're delighted to hear that the communication, introduction process, and ongoing support have all felt smooth and reassuring. It's wonderful to know that our carers have made such a positive impression through their professionalism and kindness.

We truly appreciate your feedback, and we're glad to hear you're happy with the care we're providing. Please don't hesitate to reach out if there is ever anything more we can do for you.
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  • Management
  • Treated with Dignity
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Review of

Hartwig Care Ltd - Bexley

from B A (Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good services, polite staff and good management/coordinators.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - BexleyThank you for your kind feedback. We're so pleased to hear that you've had a positive experience with our services. Our team takes great pride in delivering respectful, high-quality care, and it's wonderful to know that both our staff and management have made a good impression.Your support means a lot to us, and we remain committed to providing the best possible care.Warm regards,The Hartwig Care Team
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Review of

Hartwig Care Ltd - Bexley

from V W (Client) assisted by family/friend published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care which we have been receiving and hope to continue...
Hartwig continues to support us both extremely well.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - BexleyThank you for your kind words and continued trust in our care. We're so pleased to hear that you're happy with the support you've been receiving and that our team has been able to meet your needs consistently.At Hartwig Care, we're committed to providing compassionate, reliable, and person-centred care, and it's wonderful to know that this has made a positive difference for you both. We look forward to continuing to support you and are always here if there's anything more we can do.Warm regards,The Hartwig Care Team
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Review of

Hartwig Care Ltd - Camden

from Alasdair H (Client) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely final touch to the excellent service is the habit of the carers and administrative staff to suggest or do even more.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - CamdenThank you so much for your kind words. We are delighted to hear that our team's extra efforts made a positive impression. Going the extra mile is part of what we love to do.
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  • Treated with Dignity
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Review of

Hartwig Care Ltd - Camden

from R G (Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the service I received, it is timely, flexible and appropriate. Staff are willing and considerate.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - CamdenThank you for your kind feedback. We are glad you found our service timely, flexible, and considerate. It means a lot to our team
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Review of

Hartwig Care Ltd - Enfield

from C A (Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not sure what to say. The carers I have had have all done a good job, and always with a smile. The office staff likewise have always been helpful.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldThank you for your kind words. We're so pleased to hear that both our carers and office staff have made a positive impression. It's wonderful to know that the care you've received has been delivered with a smile and that our team has been helpful throughout.Your feedback means a great deal to us, and we remain committed to providing compassionate, reliable support every step of the way.Warm regards,The Hartwig Care Team
  • Staff
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  • Treated with Dignity
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Review of

Hartwig Care Ltd - Bexley

from Alick S (Husband of Client) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service given to my wife. The carers are always polite and treat my wife with dignity and respect. I only wish they could let me know in advance, what time on the weekends they will be coming in the morning, so that I can give my wife her breakfast before hand, if they are
late, or after if they are early. I could plan my weekends more if I was told earlier.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyThank you for your review. We are glad to hear you are pleased with our service. We will inform our team to work on improving our weekend schedule notifications to help you plan better
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  • Treated with Dignity
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Review of

Hartwig Care Ltd - Enfield

from V C (Friend of Client) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldWe're delighted to hear that you've had a positive experience with our services.We're committed to maintaining high standards of care and professionalism, and your feedback is a wonderful encouragement to our entire team.Warm regards,The Hartwig Care Team
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  • Treated with Dignity
  • Value for Money
Review of

Hartwig Care Ltd - Bexley

from Michael P (Husband of Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are very good with my wife, they talk and joke with her, they are restricted to what they can do with her as she cannot eat, they constantly tell me off for not using the appliances to help lift her. They ask if there is anything she wants; which is usually a cup of tea and Larry the Lamb warmer
put in the microwave.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyThank you for sharing your experience with our carers. We are glad to hear that they are engaging and supportive with your wife. We understand the limitations due to her condition and appreciate your cooperation with using the appliances to ensure her safety. Our carers are dedicated to providing the best care possible, and it's wonderful to know they are attentive to her needs.
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  • Treated with Dignity
  • Value for Money
Review of

Hartwig Care Ltd - Bexley

from P K (Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care we receive is truly wonderful. Our carers are lovely and polite. They show a great level of understanding of our needs and often offer advice to us when they think it is necessary. To be honest, I'm not sure how we would cope without them. They always come in with a smile on their
face which makes us happy. The carers are amazing and we are so lucky to have them help us.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyThank you for your wonderful review. We are glad to hear our carers have made such a positive impact on your lives. Their understanding, advice, and cheerful demeanour are all part of our commitment to providing exceptional care. We are grateful to have the opportunity to support you and are thrilled to know how much you appreciate our carers.
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Review of

Hartwig Care Ltd - Bexley

from V M (Client) assisted by family/friend published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel that Hartwig is doing their best to accommodate my needs and mostly the care workers do. However, it is very frustrating when yet another new carer turns up and doesn't appear to have read the notes on the Hartwig app about the particular requirements of the job. I know Hartwig said they are
trying to give me continuity and I believe they are but it is not satisfactory on many occasions. It is easy to contact Hartwig team which is good and they always respond well when my daughter contacts them.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyWe are glad to hear that our team is responsive and easy to contact. However, we sincerely apologise for the frustration caused by new carers not being fully informed about your specific requirements. We are committed to improving continuity and ensuring that all carers are well-prepared. Your feedback is invaluable in helping us enhance our services.
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  • Care / Support
  • Management
  • Treated with Dignity
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Review of

Hartwig Care Ltd - Enfield

from A T (Mother of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Out experience with Hartwig Care is a positive adequate service and the staff are polite.
This is in reference to my daughter.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - EnfieldThank you for taking the time to share your feedback about Hartwig Care. We are pleased to hear that your overall experience with our service has been positive and that our staff have been polite. Ensuring the wellbeing and satisfaction of our clients is our top priority, and we are glad to know that your daughter has had a good experience with us.
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  • Care / Support
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Review of

Hartwig Care Ltd - Bexley

from Y R (Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a very good carer that comes to me. I would like the office to let me know if the carer is going to be late.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyThank you so much for your kind words and for taking the time to share your feedback with us. We are delighted to hear that you have a very good carer who meets your needs. We sincerely apologise for any inconvenience caused by not being informed about delays. Your feedback is invaluable, and we will ensure that our office improves communication regarding any changes in your carers schedule.
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Review of

Hartwig Care Ltd - Enfield

from L F (Wife of Client) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the service good so far. No complaints. What I don't understand is why I get the rota sent to me sometimes 3 times weekly when there is no change. I did once request a copy of the notes but only had them once. I would like these monthly if possible.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldThank you for your feedback! We're really pleased to hear that you've found the service good so far and that you've had no complaints. That's always encouraging to hear.We also appreciate you raising your concerns about the rota and care notes. We understand how important it is to receive information in a clear and consistent way. While rotas are sometimes reissued to reflect even minor updates, we'll review this to ensure it's not causing unnecessary confusion. Regarding the care notes, we're sorry to hear you've only received them once. We'd be happy to arrange for you to receive them on a regular basis as requested.Please don't hesitate to contact your local care team so we can make sure these preferences are updated for you.Warm regards,The Hartwig Care Team
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Review of

Hartwig Care Ltd - Enfield

from O M (Client) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have good carers and good manger. The carers are always on time and helps me with all my care needs.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldThank you for your kind feedback. We're so pleased to hear that you're happy with the care and support you're receiving. It's especially lovely to know that your carers are consistently punctual and attentive to your needs, and that you feel well supported by your manager too.Your words mean a great deal to us, and we remain committed to providing high-quality, person-centred care every day.Warm regards,The Hartwig Care Team
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  • Treated with Dignity
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Review of

Hartwig Care Ltd - Enfield

from A M (Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I get on well with the other clients and staff and I like it.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldThank you for your lovely feedback. We're so pleased to hear that you enjoy spending time with both our staff and other clients - it's wonderful to know that you feel comfortable and happy in our care.Creating a welcoming and supportive environment is at the heart of what we do, and your kind words mean a great deal to the whole team.Warm regards,The Hartwig Care Team
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Review of

Hartwig Care Ltd - Enfield

from S T (Client) assisted by family/friend published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the support I get.
Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - EnfieldThank you for your kind feedback. We're so pleased to hear that you're happy with the support you're receiving. Knowing that our care is making a positive difference means a great deal to us.We're committed to continuing to provide you with the highest standard of care and support, and we're always here if there's anything more we can do for you.Warm regards,The Hartwig Care Team
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Review of

Hartwig Care Ltd - Enfield

from J B (Mother of Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son receives the best support from Hartwig Care.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - EnfieldThat's wonderful to hear! It's always heartwarming to know that we are making a positive impact. Thank you for sharing your experience.
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Review of

Hartwig Care Ltd - Enfield

from R R (Client) assisted by family/friend published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the support I have with Hartwig Care. The staff are polite kind and caring.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - EnfieldThank you so much for your kind words. We are glad to hear that you're happy with the support you receive from Hartwig Care. Our team takes great pride in being polite, kind, and caring, and it's wonderful to know that their efforts are making a positive difference for you.
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Review of

Hartwig Care Ltd - Bexley

from Amanda D (Client) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff on the whole are very helpful. Some staff need to be taught how to shower a client. On the whole, the staff are very friendly but a couple of them are quite miserable. The staff are very reliable.
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - BexleyThank you for your feedback. We are glad to hear you find our staff helpful, friendly, and reliable. We appreciate your constructive comments and will address the areas for improvement you mentioned. Your satisfaction is important to us.
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