Home Care Providers Owned by Hartwig Care Ltd in London

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Hartwig Care Ltd Locations in London (5)

5 Home Care Providers owned by Hartwig Care Ltd in London

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Hartwig Care Ltd - Camden

5 Ella Mews, London NW3 2NH

9.541 Reviews

4 1

"Very good service overall. Olga our local care staff manager is a gem. She has bent over backwards to help out and make sure, often at..."Read all 41 reviews

Hartwig Care is a homecare agency based in London that was established in 1999. Their guiding principle is to always ask themselves: how can they improve the lives of their clients? Hartwig Care provides... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Hartwig Care Ltd - Enfield

95 Southbury Road, Enfield EN1 1PL

9.413 Reviews

"I have good carers and good manger. The carers are always on time and helps me with all my care needs...."Read all 13 reviews

Hartwig Care Ltd in Enfield specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their homes. The... Read more

Older Person Care
Younger Adult Care
Children's Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Hartwig Care Ltd - Bexley

150 Eltham Hill, London SE9 5EA

8.922 Reviews

"I am very pleased with the service given to my wife. The carers are always polite and treat my wife with dignity and respect. I only wish..."Read all 22 reviews

Hartwig Care Ltd in Bexley specialises in providing expert social and personal care services tailored for adults who require assistance to maintain independent living within the comfort of their homes. The... Read more

Older Person Care
Younger Adult Care
Children's Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Hartwig Care (Moorlands Court)

Moorlands Court, Hindhead Gardens, Northolt UB5 5FD

Older Person Care
Younger Adult Care
Long Term

Visiting Care
Dementia Care

Hartwig Care Ltd - Turnberry Court

Turnberry Court, Fleming Road, Southall UB1 3DJ

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

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Hartwig Care Ltd Reviews in London (76)

Reviews posted for members of Hartwig Care Ltd.

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Showing 76 reviews matching selected criteria

Review of Hartwig Care Ltd - Camden from Peter H (Son of Client) published on 15 September 2026 Submitted via Website•

Overall Experience

Very good service overall. Olga our local care staff manager is a gem. She has bent over backwards to help out and make sure, often at short notice that someone is available to care for my dear father.

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↩Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Camden

Thank you for taking the time to share your feedback. We are delighted to hear that you have been pleased with the care and support provided to your father. It is especially rewarding to know that Olga has made such a positive difference to your experience. Her dedication, flexibility and... Read more

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Review of Hartwig Care Ltd - Camden from Cherie Y (Daughter of Client) published on 24 April 2026 Submitted via Website•

Overall Experience

We have worked with the Hartwig team since 2025 largely for assistance to care for my father; we are a hands-on family and needed extra support at a testing time emotionally , physically and practically.

From the outset Hartwig have been warm & friendly, professional, efficient, and responsive to our needs (my mother later needed care as well)

We are grateful for their professionalism and for trying to seek good matches of personnel to help us (an hour a day). We understand this a great skill in itself and requiring much sensitivity;

When at times there has been the odd comment (can be both ways) or a personnel matter - channels are always open (both ways) which we truly appreciate.

They are responsive to unexpected changing needs such as a need to cancel sessions due to dad in hospital or short notice need for extra care (sorted out within minutes! - tysm team) it takes a good amount of the strain from us.

Thank You Hartwig Team!

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↩Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Camden

Dear Cherie,

Thank you for your kind and thoughtful feedback. It has been a privilege to support your family, and we are grateful for the trust you've placed in us during a challenging time. We're pleased our team's professionalism, responsiveness, and flexibility have helped ease some of the... Read more

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Review of Hartwig Care Ltd - Camden from Clare H (Daughter of Client) published on 17 April 2026 Submitted via Website•

Overall Experience

My mum has received an excellent standard of care from Hartwig. The care providers have gone above and beyond to make sure that she is well looked after in all respects. The schedule is well managed, and all our concerns have been taken into account. Highly recommended.

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↩Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Camden

Thank you very much for taking the time to share such lovely feedback. We are delighted to hear that your mum has received an excellent standard of care and that our team has been able to go above and beyond to support her wellbeing.

It is especially encouraging to know that you feel the... Read more

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Review of Hartwig Care Ltd - Camden from Barney H (Son of Client) published on 31 March 2026 Submitted via Website•

Overall Experience

We've had a very good experience of Hartwig care. From the start the communication was great, and the process of introduction and establishing care was straightforward and reassuring. All the carers we have met have been equally professional and kind, and we are happy with everything .

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↩Reply from Anna Murfitt, Marketing Manager at Hartwig Care Ltd - Camden

Thank you so much for taking the time to share your experience with Hartwig Care. We're delighted to hear that the communication, introduction process, and ongoing support have all felt smooth and reassuring. It's wonderful to know that our carers have made such a positive impression through their... Read more

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Review of Hartwig Care Ltd - Bexley from B A (Client / Service User) published on 5 June 2025 Submitted via Postal Card•

Overall Experience

Very good services, polite staff and good management/coordinators.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley

Thank you for your kind feedback. We're so pleased to hear that you've had a positive experience with our services. Our team takes great pride in delivering respectful, high-quality care, and it's wonderful to know that both our staff and management have made a good impression.Your support means a... Read more

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Review of Hartwig Care Ltd - Bexley from V W (Client / Service User) published on 27 May 2025 Submitted via Postal Card•

Overall Experience

We are happy with the care which we have been receiving and hope to continue...

Hartwig continues to support us both extremely well.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Bexley

Thank you for your kind words and continued trust in our care. We're so pleased to hear that you're happy with the support you've been receiving and that our team has been able to meet your needs consistently.At Hartwig Care, we're committed to providing compassionate, reliable, and person-centred... Read more

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Review of Hartwig Care Ltd - Camden from Alasdair H (Client / Service User) published on 20 May 2025 Submitted via Postal Card•

Overall Experience

A lovely final touch to the excellent service is the habit of the carers and administrative staff to suggest or do even more.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden

Thank you so much for your kind words. We are delighted to hear that our team's extra efforts made a positive impression. Going the extra mile is part of what we love to do.

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Review of Hartwig Care Ltd - Camden from R G (Client / Service User) published on 19 May 2025 Submitted via Postal Card•

Overall Experience

I am pleased with the service I received, it is timely, flexible and appropriate. Staff are willing and considerate.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden

Thank you for your kind feedback. We are glad you found our service timely, flexible, and considerate. It means a lot to our team

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Review of Hartwig Care Ltd - Enfield from C A (Client / Service User) published on 1 May 2025 Submitted via Postal Card•

Overall Experience

Not sure what to say. The carers I have had have all done a good job, and always with a smile. The office staff likewise have always been helpful.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind words. We're so pleased to hear that both our carers and office staff have made a positive impression. It's wonderful to know that the care you've received has been delivered with a smile and that our team has been helpful throughout.Your feedback means a great deal to us,... Read more

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Review of Hartwig Care Ltd - Bexley from Alick S (Husband of Client) published on 17 April 2025 Submitted via Postal Card•

Overall Experience

I am very pleased with the service given to my wife. The carers are always polite and treat my wife with dignity and respect. I only wish they could let me know in advance, what time on the weekends they will be coming in the morning, so that I can give my wife her breakfast before hand, if they are late, or after if they are early. I could plan my weekends more if I was told earlier.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you for your review. We are glad to hear you are pleased with our service. We will inform our team to work on improving our weekend schedule notifications to help you plan better

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Review of Hartwig Care Ltd - Enfield from V C (Friend of Client) published on 14 April 2025 Submitted via Postal Card•

Overall Experience

Excellent

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

We're delighted to hear that you've had a positive experience with our services.We're committed to maintaining high standards of care and professionalism, and your feedback is a wonderful encouragement to our entire team.Warm regards,The Hartwig Care Team

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Review of Hartwig Care Ltd - Bexley from Michael P (Husband of Client) published on 11 April 2025 Submitted via Postal Card•

Overall Experience

Carers are very good with my wife, they talk and joke with her, they are restricted to what they can do with her as she cannot eat, they constantly tell me off for not using the appliances to help lift her. They ask if there is anything she wants; which is usually a cup of tea and Larry the Lamb warmer put in the microwave.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you for sharing your experience with our carers. We are glad to hear that they are engaging and supportive with your wife. We understand the limitations due to her condition and appreciate your cooperation with using the appliances to ensure her safety. Our carers are dedicated to providing the best care possible, and it's wonderful to know they are attentive to her needs.

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Review of Hartwig Care Ltd - Bexley from P K (Client / Service User) published on 11 April 2025 Submitted via Postal Card•

Overall Experience

The level of care we receive is truly wonderful. Our carers are lovely and polite. They show a great level of understanding of our needs and often offer advice to us when they think it is necessary. To be honest, I'm not sure how we would cope without them. They always come in with a smile on their face which makes us happy. The carers are amazing and we are so lucky to have them help us.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you for your wonderful review. We are glad to hear our carers have made such a positive impact on your lives. Their understanding, advice, and cheerful demeanour are all part of our commitment to providing exceptional care. We are grateful to have the opportunity to support you and are thrilled to know how much you appreciate our carers.

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Review of Hartwig Care Ltd - Bexley from V M (Client / Service User) published on 11 April 2025 Submitted via Postal Card•

Overall Experience

I feel that Hartwig is doing their best to accommodate my needs and mostly the care workers do. However, it is very frustrating when yet another new carer turns up and doesn't appear to have read the notes on the Hartwig app about the particular requirements of the job. I know Hartwig said they are trying to give me continuity and I believe they are but it is not satisfactory on many occasions. It is easy to contact Hartwig team which is good and they always respond well when my daughter contacts them.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

We are glad to hear that our team is responsive and easy to contact. However, we sincerely apologise for the frustration caused by new carers not being fully informed about your specific requirements. We are committed to improving continuity and ensuring that all carers are well-prepared. Your feedback is invaluable in helping us enhance our services.

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Review of Hartwig Care Ltd - Bexley from Y R (Client / Service User) published on 10 April 2025 Submitted via Postal Card•

Overall Experience

I have a very good carer that comes to me. I would like the office to let me know if the carer is going to be late.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Bexley

Thank you so much for your kind words and for taking the time to share your feedback with us. We are delighted to hear that you have a very good carer who meets your needs. We sincerely apologise for any inconvenience caused by not being informed about delays. Your feedback is invaluable, and we will ensure that our office improves communication regarding any changes in your carers schedule.

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Review of Hartwig Care Ltd - Enfield from A T (Mother of Client) published on 10 April 2025 Submitted via Postal Card•

Overall Experience

Out experience with Hartwig Care is a positive adequate service and the staff are polite.

This is in reference to my daughter.

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↩Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Enfield

Thank you for taking the time to share your feedback about Hartwig Care. We are pleased to hear that your overall experience with our service has been positive and that our staff have been polite. Ensuring the wellbeing and satisfaction of our clients is our top priority, and we are glad to know that your daughter has had a good experience with us.

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Review of Hartwig Care Ltd - Enfield from O M (Client / Service User) published on 9 April 2025 Submitted via Postal Card•

Overall Experience

I have good carers and good manger. The carers are always on time and helps me with all my care needs.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind feedback. We're so pleased to hear that you're happy with the care and support you're receiving. It's especially lovely to know that your carers are consistently punctual and attentive to your needs, and that you feel well supported by your manager too.Your words mean a... Read more

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Review of Hartwig Care Ltd - Enfield from L F (Wife of Client) published on 9 April 2025 Submitted via Postal Card•

Overall Experience

I have found the service good so far. No complaints. What I don't understand is why I get the rota sent to me sometimes 3 times weekly when there is no change. I did once request a copy of the notes but only had them once. I would like these monthly if possible.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your feedback! We're really pleased to hear that you've found the service good so far and that you've had no complaints. That's always encouraging to hear.We also appreciate you raising your concerns about the rota and care notes. We understand how important it is to receive... Read more

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Review of Hartwig Care Ltd - Enfield from A M (Client / Service User) published on 4 April 2025 Submitted via Postal Card•

Overall Experience

I get on well with the other clients and staff and I like it.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your lovely feedback. We're so pleased to hear that you enjoy spending time with both our staff and other clients - it's wonderful to know that you feel comfortable and happy in our care.Creating a welcoming and supportive environment is at the heart of what we do, and your kind words mean a great deal to the whole team.Warm regards,The Hartwig Care Team

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Review of Hartwig Care Ltd - Enfield from S T (Client / Service User) published on 3 April 2025 Submitted via Postal Card•

Overall Experience

I am happy with the support I get.

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↩Reply from Lois Adamson, Head of Marketing at Hartwig Care Ltd - Enfield

Thank you for your kind feedback. We're so pleased to hear that you're happy with the support you're receiving. Knowing that our care is making a positive difference means a great deal to us.We're committed to continuing to provide you with the highest standard of care and support, and we're always here if there's anything more we can do for you.Warm regards,The Hartwig Care Team

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No Rating

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